Discussion Forum: Thread 327068

 Author: Skalman View Messages Posted By Skalman
 Posted: Sep 14, 2022 04:01
 Subject: Order marked as active but is greyed out
 Viewed: 73 times
 Topic: Help
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Skalman (22)

Location:  Sweden, Stockholm
Member Since Contact Type Status
Nov 17, 2012 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Skalman
Hello! I have a problem that it always says Orders (1) even when I don't
have any new orders.

See the attached image that shows the orders. Either it's the cancelled one
or the received one. But I can't change either of them.

How can I fix this?
 
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 14, 2022 07:17
 Subject: Re: Order marked as active but is greyed out
 Viewed: 26 times
 Topic: Help
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peregrinator (768)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, Skalman writes:
  Hello! I have a problem that it always says Orders (1) even when I don't
have any new orders.

See the attached image that shows the orders. Either it's the cancelled one
or the received one. But I can't change either of them.

How can I fix this?

You can file it
 Author: Skalman View Messages Posted By Skalman
 Posted: Sep 15, 2022 17:18
 Subject: Re: Order marked as active but is greyed out
 Viewed: 17 times
 Topic: Help
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Skalman (22)

Location:  Sweden, Stockholm
Member Since Contact Type Status
Nov 17, 2012 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Skalman
In Help, peregrinator writes:
  In Help, Skalman writes:
  Hello! I have a problem that it always says Orders (1) even when I don't
have any new orders.

See the attached image that shows the orders. Either it's the cancelled one
or the received one. But I can't change either of them.

How can I fix this?

You can file it

How do I file it?
 Author: Stellar View Messages Posted By Stellar
 Posted: Sep 15, 2022 17:28
 Subject: Re: Order marked as active but is greyed out
 Viewed: 18 times
 Topic: Help
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Stellar (3485)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Help, Skalman writes:
  In Help, peregrinator writes:
  In Help, Skalman writes:
  Hello! I have a problem that it always says Orders (1) even when I don't
have any new orders.

See the attached image that shows the orders. Either it's the cancelled one
or the received one. But I can't change either of them.

How can I fix this?

You can file it

How do I file it?

Enable the file checkbox:

https://www.bricklink.com/orderSettingsCols.asp?v=r&viewFrom=O

Then check it and submit changes on the orders received page.