Discussion Forum: Thread 326360

 Author: NORILYN.BERLIN View Messages Posted By NORILYN.BERLIN
 Posted: Aug 30, 2022 07:49
 Subject: CANNOT CANCEL ORDER
 Viewed: 112 times
 Topic: Technical Issues
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NORILYN.BERLIN (4339)

Location:  Germany, Brandenburg
Member Since Contact Type Status
Jul 3, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: M.I.S.B. sets B.E.R.L.I.N.
Hello,

wanted to cancel order (seller + buyer agreed)
but not worked:
System showing

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

What to do???
Thank you very much for help!
Norilyn
 Author: Stellar View Messages Posted By Stellar
 Posted: Aug 30, 2022 10:57
 Subject: Re: CANNOT CANCEL ORDER
 Viewed: 43 times
 Topic: Technical Issues
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Stellar (3503)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, NORILYN.BERLIN writes:
  Hello,

wanted to cancel order (seller + buyer agreed)
but not worked:
System showing

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

What to do???
Thank you very much for help!
Norilyn

Have you tried leaving the comment blank? or trying later? Is the order with
US TAX or UK VAT? You might need to do the refund with the system BL has inside
the order to be able to cancel.
 Author: NORILYN.BERLIN View Messages Posted By NORILYN.BERLIN
 Posted: Sep 2, 2022 02:38
 Subject: Re: CANNOT CANCEL ORDER
 Viewed: 23 times
 Topic: Technical Issues
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NORILYN.BERLIN (4339)

Location:  Germany, Brandenburg
Member Since Contact Type Status
Jul 3, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: M.I.S.B. sets B.E.R.L.I.N.
In Technical Issues, NORILYN.BERLIN writes:
  Hello,

wanted to cancel order (seller + buyer agreed)
but not worked:
System showing

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

What to do???
Thank you very much for help!
Norilyn

Thank you, still not working, no US or UK order, no blank form.
still showing INTERNAL SERVER ERROR...