| Discussion Forum: Thread 325479 |
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| | | Author: | minifigmountain  | | Posted: | Aug 12, 2022 12:57 | | Subject: | “No shipping methods available” | | Viewed: | 55 times | | Topic: | Technical Issues | |
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| I have had several users message me saying that they get the error “no shipping
methods available for this item.” First it was for a large set and I thought
it was my fault, but I had another seller check for me and they said they were
able to purchase. Both were in the USA. Now I’m getting a message from a US buyer
that there’s a minifig they can’t buy because there’s no shipping method available.
I’ve been getting orders from other people so it’s not like my shipping methods
are completely broken but I can’t pinpoint the real problem here. Is there some
wider problem here? Something on the buyer’s end? I’m at a loss.
Thanks,
Steve
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| | | | | Author: | edeevo | | Posted: | Aug 12, 2022 14:13 | | Subject: | Re: “No shipping methods available” | | Viewed: | 33 times | | Topic: | Technical Issues | |
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| In Technical Issues, minifigmountain writes:
| | I have had several users message me saying that they get the error “no shipping
methods available for this item.” First it was for a large set and I thought
it was my fault, but I had another seller check for me and they said they were
able to purchase. Both were in the USA. Now I’m getting a message from a US buyer
that there’s a minifig they can’t buy because there’s no shipping method available.
I’ve been getting orders from other people so it’s not like my shipping methods
are completely broken but I can’t pinpoint the real problem here. Is there some
wider problem here? Something on the buyer’s end? I’m at a loss.
Thanks,
Steve
|
I can see you are using Instant Checkout, and it looks like you ship orders by
weight, so that may point to the issue; when using Instant Checkout, you need
to make sure all the items in your store inventory have the volume/weight required
to allow for it to use your shipping methods... unfortunately, some of the items
in the catalog are missing volume/weight, and prevent folks from using your shipping
methods to purchase those items using Instant Checkout(and I believe the error
was "no shipping methods available..." when some Buyers brought it to my attention
a few years ago)...
The simplest way to check if any items in your store inventory are missing information
that prevents them from being purchased via Instant Checkout is by going to "My
Store--Inventory", then making sure the "Instant Checkout Unavailable" box
is checked, and hitting the "Go!" button... if any items pop up, those items
are missing information that would allow for Instant Checkout; you can then add
whatever info (volume or weight) is missing manually (as you can see in the screenshots,
I added weight to the items in my inventory)... once you add weight, run the
same search as before, and no items should pop up...
It took me a while to figure this out about two years ago because a few Buyers
had asked about specific items that they were unable to checkout with; and since
I only use Instant Checkout, I was able to determine the issue... and when I
checked, it turned out I had a bunch of items that couldn't be sold via Instant
Checkout; as the missing volume/weight info prevented any Buyer from checking
out if any one of those items was in their cart...
I regularly check for missing weight/volume from time to time now, as I add more
items to my inventory, so I don't have that issue again... Hope that helps.
Life is Good.
~Ed.
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| | | | | | | Author: | minifigmountain | | Posted: | Aug 12, 2022 14:30 | | Subject: | Re: “No shipping methods available” | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| Thank you sir I will give this a try and see if it works. Appreciate you taking
the time to respond.
In Technical Issues, edeevo writes:
| | In Technical Issues, minifigmountain writes:
| | I have had several users message me saying that they get the error “no shipping
methods available for this item.” First it was for a large set and I thought
it was my fault, but I had another seller check for me and they said they were
able to purchase. Both were in the USA. Now I’m getting a message from a US buyer
that there’s a minifig they can’t buy because there’s no shipping method available.
I’ve been getting orders from other people so it’s not like my shipping methods
are completely broken but I can’t pinpoint the real problem here. Is there some
wider problem here? Something on the buyer’s end? I’m at a loss.
Thanks,
Steve
|
I can see you are using Instant Checkout, and it looks like you ship orders by
weight, so that may point to the issue; when using Instant Checkout, you need
to make sure all the items in your store inventory have the volume/weight required
to allow for it to use your shipping methods... unfortunately, some of the items
in the catalog are missing volume/weight, and prevent folks from using your shipping
methods to purchase those items using Instant Checkout(and I believe the error
was "no shipping methods available..." when some Buyers brought it to my attention
a few years ago)...
The simplest way to check if any items in your store inventory are missing information
that prevents them from being purchased via Instant Checkout is by going to "My
Store--Inventory", then making sure the "Instant Checkout Unavailable" box
is checked, and hitting the "Go!" button... if any items pop up, those items
are missing information that would allow for Instant Checkout; you can then add
whatever info (volume or weight) is missing manually (as you can see in the screenshots,
I added weight to the items in my inventory)... once you add weight, run the
same search as before, and no items should pop up...
It took me a while to figure this out about two years ago because a few Buyers
had asked about specific items that they were unable to checkout with; and since
I only use Instant Checkout, I was able to determine the issue... and when I
checked, it turned out I had a bunch of items that couldn't be sold via Instant
Checkout; as the missing volume/weight info prevented any Buyer from checking
out if any one of those items was in their cart...
I regularly check for missing weight/volume from time to time now, as I add more
items to my inventory, so I don't have that issue again... Hope that helps.
Life is Good.
~Ed.
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| | | | | | | Author: | Wysiwyg77 | | Posted: | Sep 15, 2022 20:31 | | Subject: | Re: “No shipping methods available” | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Technical Issues, edeevo writes:
| | In Technical Issues, minifigmountain writes:
| | I have had several users message me saying that they get the error “no shipping
methods available for this item.” First it was for a large set and I thought
it was my fault, but I had another seller check for me and they said they were
able to purchase. Both were in the USA. Now I’m getting a message from a US buyer
that there’s a minifig they can’t buy because there’s no shipping method available.
I’ve been getting orders from other people so it’s not like my shipping methods
are completely broken but I can’t pinpoint the real problem here. Is there some
wider problem here? Something on the buyer’s end? I’m at a loss.
Thanks,
Steve
|
I can see you are using Instant Checkout, and it looks like you ship orders by
weight, so that may point to the issue; when using Instant Checkout, you need
to make sure all the items in your store inventory have the volume/weight required
to allow for it to use your shipping methods... unfortunately, some of the items
in the catalog are missing volume/weight, and prevent folks from using your shipping
methods to purchase those items using Instant Checkout(and I believe the error
was "no shipping methods available..." when some Buyers brought it to my attention
a few years ago)...
The simplest way to check if any items in your store inventory are missing information
that prevents them from being purchased via Instant Checkout is by going to "My
Store--Inventory", then making sure the "Instant Checkout Unavailable" box
is checked, and hitting the "Go!" button... if any items pop up, those items
are missing information that would allow for Instant Checkout; you can then add
whatever info (volume or weight) is missing manually (as you can see in the screenshots,
I added weight to the items in my inventory)... once you add weight, run the
same search as before, and no items should pop up...
It took me a while to figure this out about two years ago because a few Buyers
had asked about specific items that they were unable to checkout with; and since
I only use Instant Checkout, I was able to determine the issue... and when I
checked, it turned out I had a bunch of items that couldn't be sold via Instant
Checkout; as the missing volume/weight info prevented any Buyer from checking
out if any one of those items was in their cart...
I regularly check for missing weight/volume from time to time now, as I add more
items to my inventory, so I don't have that issue again... Hope that helps.
Life is Good.
~Ed.
|
Hi while I appreciate the tutorial write-up I just gave it a shot and I had zero
items show as 'Unavailable for Instant Checkout' - Would you have any
other ideas? The buyer is located in Arizona, I only have one method of shipping
available since inception (USPS 1st Class) and so I'm not sure what the conflict
is.
- Brett
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| | | | | | | | | Author: | 1001bricks | | Posted: | Sep 15, 2022 20:39 | | Subject: | Re: “No shipping methods available” | | Viewed: | 28 times | | Topic: | Technical Issues | |
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| | | Hi while I appreciate the tutorial write-up I just gave it a shot and I had zero
items show as 'Unavailable for Instant Checkout' - Would you have any
other ideas? The buyer is located in Arizona, I only have one method of shipping
available since inception (USPS 1st Class) and so I'm not sure what the conflict
is.
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I don't understand, you've the same exact problem than the original poster
- because you're 2 different AFAIK.
There could be zillions of problems... One could be Taxes?
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USA, Colorado
France, Provence-Alpes-Côte d'Azur