| Discussion Forum: Thread 322652 |
|
 |
| | | Author: | MomMar68  | | Posted: | Jun 18, 2022 07:40 | | Subject: | Order Glitch? | | Viewed: | 111 times | | Topic: | Help | |
|
| I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.
Has anyone had this happen to them?
I have never come across this issue and I'm not sure how to remedy it.
|
|
| | | | | |
| | | | | Author: | Stellar | | Posted: | Jun 18, 2022 07:42 | | Subject: | Re: Order Glitch? | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, MomMar68 writes:
| | I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.
Has anyone had this happen to them?
I have never come across this issue and I'm not sure how to remedy it.
|
Use the Edit order button and change the Payment Status to None:
https://www.bricklink.com/orderEdit.asp?ID=
|
|
| | | | | | | | | |
| | | | | | | Author: | MomMar68 | | Posted: | Jun 18, 2022 07:46 | | Subject: | Re: Order Glitch? | | Viewed: | 46 times | | Topic: | Help | |
|
| In Help, Stellar writes:
| | In Help, MomMar68 writes:
| | I am having an issue with an order I received yesterday. When I went to send
an invoice all of the boxes are greyed out and when I try to put in shipping
the box tells me
"you cannot change prices after an order has been paid for". The order has not
been paid, there is no money received in my PayPal account and I have contacted
the buyer and received no response.
Has anyone had this happen to them?
I have never come across this issue and I'm not sure how to remedy it.
|
Use the Edit order button and change the Payment Status to None:
https://www.bricklink.com/orderEdit.asp?ID=
|
Thank you, Stellar!
It worked 
|
|
| | | | | | | | | |
| | | | | | | Author: | Nubs_Select | | Posted: | Jun 18, 2022 10:55 | | Subject: | Re: Order Glitch? | | Viewed: | 37 times | | Topic: | Help | |
|
| Any idea why this is still an option for buyers when the buy from stores that
only use onsite payment since most places already have onsite payment as the
only option or will likely have it soon. It seams to be something that causes
lots of issues for stores that only use onsite payments.
|
|
|
|
|
|
USA, New York
Spain, Comunidad Valenciana
Canada, Ontario