Discussion Forum: Thread 322538

 Author: jimontrack View Messages Posted By jimontrack
 Posted: Jun 15, 2022 08:41
 Subject: Pickup and got it status
 Viewed: 101 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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jimontrack (406)

Location:  Australia, Victoria
Member Since Contact Type Status
Feb 22, 2008 Contact Member Buyer
Buying Privileges - OK
WHERE IS MY IDEA FOCUSED
--- Is in respect to the "Order Status" on the Orders Placed page.


WHAT I SEEK
--- In addition to the Status of 'Sent', I want another one with
a word that means, its ready to pick up.


PROBLEM I SEE
--- Recently with the 30 or so orders I have placed in the past two months,
I have a few, where I have the opportunity to go and pick up the order from the
seller, to save money and other things.

The word 'Sent' does not suit these types of orders. Some of the sellers,
do not set it to Sent, where I needed to ask them to do that, after I have picked
up the order, so I can in turn click it onto Completed.

I will suggest, not only have the Second option to the Sent status message, but,
also, to have an option other than received as its follow up. Such as "Picked
Up" just for me to say I got it.

Could there also be an "Error" status, for when the vendor/seller can not find
a particular part(s) for the order, This will be replaced with "Resolved" once
that has been done.

Further to this, for me the buyer, to have the option of say "Short" or "Dispute"
when, the order does not include all the bits I have ordered. I do seem to
have this a fair bit. I do place large and complicated orders of which test
the best at times.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 15, 2022 10:53
 Subject: Re: Pickup and got it status
 Viewed: 33 times
 Topic: Suggestions
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  The word 'Sent' does not suit these types of orders. Some of the sellers,
do not set it to Sent, where I needed to ask them to do that, after I have picked
up the order, so I can in turn click it onto Completed.

If it is handed over to the buyer, then it has been sent on its way.

  I will suggest, not only have the Second option to the Sent status message, but,
also, to have an option other than received as its follow up. Such as "Picked
Up" just for me to say I got it.

Once it has been given to the buyer then they have received it.

  Could there also be an "Error" status, for when the vendor/seller can not find
a particular part(s) for the order, This will be replaced with "Resolved" once
that has been done.

This is still between paid and packed (for IC), or processing if the seller picks
before invoicing. When would it need a resolved status? If resolved, then it
should be packed or shipped (for IC).

  Further to this, for me the buyer, to have the option of say "Short" or "Dispute"
when, the order does not include all the bits I have ordered. I do seem to
have this a fair bit. I do place large and complicated orders of which test
the best at times.

There is already received, which doesn't get changed to complete until the
buyer is done.

The downside of adding multiple more status options is that it will make sellers
and buyers even less likely to use them.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 15, 2022 13:48
 Subject: Re: Pickup and got it status
 Viewed: 39 times
 Topic: Suggestions
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wildchicken13 (875)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Suggestions, jimontrack writes:
  Recently with the 30 or so orders I have placed in the past two months,
I have a few, where I have the opportunity to go and pick up the order from the
seller, to save money and other things.

The word 'Sent' does not suit these types of orders. Some of the sellers,
do not set it to Sent, where I needed to ask them to do that, after I have picked
up the order, so I can in turn click it onto Completed.

The package has been "sent", just a very short distance…

The order status is not really that important, just a way for buyers and sellers
to communicate. You can still leave feedback even if the order is not completed.

In my opinion, there are already too many different order status options. Most
buyers don't care about the order status once the order is received (hence
the large number of orders stuck in "shipped" status).