Discussion Forum: Thread 321453

 Author: brac.brick View Messages Posted By brac.brick
 Posted: May 21, 2022 11:14
 Subject: Instant checkout for new buyers Question
 Viewed: 54 times
 Topic: Problem
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brac.brick (1118)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brick & Brac
I have my store set to only show instant checkout to new buyers and every so
often , I get a message from a 0 feedback buyer that they cannot check out in
my store. So I respond and lift the setting , explain that they need to refresh
the page and then try to check out- it should work.

The problem is that rarely do these buyers stick around and actually purchase,
then I am left with the setting turned off and that invites some problem buyers
who never pay . I would prefer to leave the setting alone and then send the new
buyer some sort of password to bypass the setting. Is there a way to do that
?

For the seasoned (not new ) buyer, I offer both manual and IC , so it's really
only an issue for the 0 feedback ones. Am curious how other sellers handle this
and if you turn off the setting, how long do you leave it off - my rule is usually
3 days. I've tried messaging the buyers & sending emails directly, none of
it works as they rarely respond.

Thanks for any and all ideas