Discussion Forum: Thread 321128

 Author: runner.caller View Messages Posted By runner.caller
 Posted: May 13, 2022 17:28
 Subject: Shipstation "subscription" fee is actually...
 Viewed: 128 times
 Topic: Shipping
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runner.caller (2638)

Location:  USA, South Dakota
Member Since Contact Type Status
Jan 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Minifig Galore Store
...a Label adjustment fee.

Just got a random $1.10 charge from shipstation.

Paypal transaction just said "subscription fee"

Had to dig really deep into shipstation to actually find what it was for.

Click you username drop-down.

Click the gear icon "settings"

Click the 3rd LINK over: "Account Settings"

Scroll down a bit until you see "Account Credits and Adjustments"

Click on Adjustment Reports

almost there...

Download the CSV file and it shows you which label had an adjustment charge.

In my case, I accidentally clicked my standard label for 4oz on a shipment that
was ".66 lbs" or roughly 11 oz according to the post office.

So that's where my $1.10 charge came from.