Discussion Forum: Thread 321012

 Author: pablogdv View Messages Posted By pablogdv
 Posted: May 11, 2022 11:03
 Subject: seller asked for extra 30 euro for shipping
 Viewed: 100 times
 Topic: Help
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pablogdv (115)

Location:  Chile, Metropolitana de Santiago
Member Since Contact Type Status
Mar 19, 2011 Contact Member Buyer
Buying Privileges - OK
Order #19080170

I bought a new set and accep ted the shipping cost of the store, payed woth paypal
and 2 days later received a message asking for extra 30 euros for shipping. The
seller changed the status to shipped. I have sent 2 messages without answer.
Now I want to cancel.

How can I get a refund from paypal?


Thanks for the help
 Author: yorbrick View Messages Posted By yorbrick
 Posted: May 11, 2022 11:35
 Subject: Re: seller asked for extra 30 euro for shipping
 Viewed: 47 times
 Topic: Help
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, pablogdv writes:
  Order #19080170

I bought a new set and accep ted the shipping cost of the store, payed woth paypal
and 2 days later received a message asking for extra 30 euros for shipping. The
seller changed the status to shipped. I have sent 2 messages without answer.
Now I want to cancel.

How can I get a refund from paypal?


Thanks for the help

Tell the seller you have already paid the agreed amount. If they want to cancel
they must agree to a refund and do the cancellation.

They might have already realised they were wrong to ask for more and shipped
the set to you.