| Discussion Forum: Thread 320893 |
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| | | Author: | ImperialFleet  | | Posted: | May 8, 2022 09:20 | | Subject: | Feedback Removal | | Viewed: | 157 times | | Topic: | Help | |
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| Hello,
I got a neutral feedback left to me by a repeat customer. It was an accident
as the feedback simply says "Fast shipping, thanks!"
What should I do about this? It doesn't say anything about this in the feedback
removal rules, and I opened a request a couple days ago and it's still sitting.
If you have any advice or information, it would be greatly appreciated!
Thanks!
Aaron`s Bricks
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| | | | | Author: | peregrinator | | Posted: | May 8, 2022 09:29 | | Subject: | Re: Feedback Removal | | Viewed: | 45 times | | Topic: | Help | |
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| In Help, ImperialFleet writes:
| | Hello,
I got a neutral feedback left to me by a repeat customer. It was an accident
as the feedback simply says "Fast shipping, thanks!"
What should I do about this? It doesn't say anything about this in the feedback
removal rules, and I opened a request a couple days ago and it's still sitting.
If you have any advice or information, it would be greatly appreciated!
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Write to the buyer and ask him or her to change it. BrickLink won't remove
it.
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| | | | | | | Author: | ImperialFleet | | Posted: | May 8, 2022 09:31 | | Subject: | Re: Feedback Removal | | Viewed: | 45 times | | Topic: | Help | |
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| | Ok, thanks! |
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| | | | | Author: | infinibrix | | Posted: | May 8, 2022 11:26 | | Subject: | Re: Feedback Removal | | Viewed: | 53 times | | Topic: | Help | |
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| In Help, ImperialFleet writes:
| | Hello,
I got a neutral feedback left to me by a repeat customer. It was an accident
as the feedback simply says "Fast shipping, thanks!"
What should I do about this? It doesn't say anything about this in the feedback
removal rules, and I opened a request a couple days ago and it's still sitting.
If you have any advice or information, it would be greatly appreciated!
Thanks!
Aaron`s Bricks
|
First you need to ascertain whether the Neutral was intended or not as they may
have left good comments but still been a little disgruntled about something yet
not felt the need to publicize it. In truth given they are a new user they probably
don't realize that neutral is considered below par on Bricklink and so you
may need to explain this to them to see if that prompts them to want to consider
changing the feedback. If you explain to them that Neutrals are usually given
for minor issues this may prompt them to want to change it if they had no issues...
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| | | | | | | Author: | ImperialFleet | | Posted: | May 8, 2022 18:53 | | Subject: | Re: Feedback Removal | | Viewed: | 47 times | | Topic: | Help | |
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| Thank you for the tips, but they are a repeat customer and left me the exact
same words twice but one being positive and the other neutral. I looked at their
feedback they left and it is all positive except one. Again, I appreciate the
tips!
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| | | | | Author: | Leftoverbricks | | Posted: | May 8, 2022 11:31 | | Subject: | Re: Feedback Removal | | Viewed: | 51 times | | Topic: | Help | |
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| In Help, ImperialFleet writes:
| | Hello,
I got a neutral feedback left to me by a repeat customer. It was an accident
as the feedback simply says "Fast shipping, thanks!"
What should I do about this? It doesn't say anything about this in the feedback
removal rules, and I opened a request a couple days ago and it's still sitting.
If you have any advice or information, it would be greatly appreciated!
Thanks!
Aaron`s Bricks
|
You're not alone. The most recent negative feedback that one of the largest
shops here on Bricklink (Afol_Supply) has received says: "Fast shipping and great
bricks!".
Some people just click somewhere on the screen where they see a checkbox or radio
button and start typing....
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| | | | | | | Author: | ImperialFleet | | Posted: | May 8, 2022 18:53 | | Subject: | Re: Feedback Removal | | Viewed: | 31 times | | Topic: | Help | |
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| | Yeah lol |
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| | | | | Author: | TheBrickGuys | | Posted: | May 8, 2022 13:03 | | Subject: | Re: Feedback Removal | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, ImperialFleet writes:
| | Hello,
I got a neutral feedback left to me by a repeat customer. It was an accident
as the feedback simply says "Fast shipping, thanks!"
What should I do about this? It doesn't say anything about this in the feedback
removal rules, and I opened a request a couple days ago and it's still sitting.
If you have any advice or information, it would be greatly appreciated!
Thanks!
Aaron`s Bricks
|
I like the on other neutral feedback left for you where the guy states "If the
item says damaged, just be sure to look at the picture to see how damaged". Obviously,
by what he states, you did highlight that the item was damaged (good) and you
supplied a picture of the damage (even better) that he could look at before he
placed his order but did not bother to take the time to look at the picture
right in front of him and then blames you for it.
Jim.
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| | | | | | | Author: | ImperialFleet | | Posted: | May 8, 2022 19:03 | | Subject: | Re: Feedback Removal | | Viewed: | 54 times | | Topic: | Help | |
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| Ok, so I'm not the only one who finds it ridiculous! He obviously didn't
pay attention and was in a rush when he ordered. Then he looks back at the order
and see that there are damaged Parts with pictures. That's why he didn't
consult me first before leaving neutral feedback. I think that's the only
reason he didn't leave negative feedback. People sometimes...🙄
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USA, Indiana
United Kingdom, England
Netherlands, Overijssel
