| Discussion Forum: Thread 319738 |
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| | | Author: | QuarkyBricks  | | Posted: | Apr 12, 2022 15:37 | | Subject: | Error reconnecting to Stripe | | Viewed: | 52 times | | Topic: | Technical Issues | |
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| Hello,
We accidentally disconnected from Stripe and attempted to reconnect under the
Accepted Payments page. However, there is an error when trying to connect to
Stripe that appears to be a broken link to the BrickLink Payment Connector. Instead
of linking back to the BrickLink Payment Connector, we are brought to a page
that states the 'MOC Shop has officially closed' and directs us to download
Studio.
We have tried it on multiple computers and used multiple browsers, all with the
same result.
We contacted the Help Desk but have not received a reply.
Has anyone had similar issues or any ideas about what the problem is (outside
of a bug on BrickLink's side)?
Thanks,
Emily
Quarky Bricks
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| | | | | Author: | wildchicken13 | | Posted: | Apr 12, 2022 15:45 | | Subject: | Re: Error reconnecting to Stripe | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| In Technical Issues, QuarkyBricks writes:
| | Hello,
We accidentally disconnected from Stripe and attempted to reconnect under the
Accepted Payments page. However, there is an error when trying to connect to
Stripe that appears to be a broken link to the BrickLink Payment Connector. Instead
of linking back to the BrickLink Payment Connector, we are brought to a page
that states the 'MOC Shop has officially closed' and directs us to download
Studio.
We have tried it on multiple computers and used multiple browsers, all with the
same result.
We contacted the Help Desk but have not received a reply.
Has anyone had similar issues or any ideas about what the problem is (outside
of a bug on BrickLink's side)?
Thanks,
Emily
Quarky Bricks
|
Have you tried downloading Studio?
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| | | | | Author: | QuarkyBricks | | Posted: | Apr 13, 2022 16:40 | | Subject: | Re: Error reconnecting to Stripe | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| Just an FYI for anyone else who might be seeing this issue. We received a response
from BrickLink stating that other sellers have also reported this issue, the
BrickLink staff was able to replicate the error, and it is currently being addressed
with no current ETA for a fix.
Cheers,
Emily
Quarky Bricks
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USA, Virginia
