Discussion Forum: Thread 318221

 Author: chris123456 View Messages Posted By chris123456
 Posted: Mar 9, 2022 22:31
 Subject: How to ban a buyer from my store
 Viewed: 137 times
 Topic: Help
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

chris123456 (1199)

Location:  Australia, New South Wales
Member Since Contact Type Status
Oct 21, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Blacktown Bricks & pieces
I have a regular customer who places about 4 orders a month. Which represents
less than 1% of sales value. Yet they constantly complain and take up a lot of
my time resolving small issues even when refunds are given. I have done everything
I can to accommodate them and they still complain
How can I ban them from my store?
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Mar 9, 2022 22:33
 Subject: Re: How to ban a buyer from my store
 Viewed: 68 times
 Topic: Help
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

wildchicken13 (877)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Help, chris123456 writes:
  I have a regular customer who places about 4 orders a month. Which represents
less than 1% of sales value. Yet they constantly complain and take up a lot of
my time resolving small issues even when refunds are given. I have done everything
I can to accommodate them and they still complain
How can I ban them from my store?

https://www.bricklink.com/pref_stop.asp
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Mar 9, 2022 22:35
 Subject: Re: How to ban a buyer from my store
 Viewed: 69 times
 Topic: Help
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

peregrinator (796)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, wildchicken13 writes:
  In Help, chris123456 writes:
  I have a regular customer who places about 4 orders a month. Which represents
less than 1% of sales value. Yet they constantly complain and take up a lot of
my time resolving small issues even when refunds are given. I have done everything
I can to accommodate them and they still complain
How can I ban them from my store?

https://www.bricklink.com/pref_stop.asp

And you can get there from here: https://www.bricklink.com/retract.asp (Problem
Center in the footer)