Hello I just received an order that didn't go auto checkout for some reason.
I just removed my $5 minimum buy requirement and received an order for $1.50.
It didn't go through instant checkout but an invoice was sent. I just put
in the comments of the invoice that the total is $5.50.
Buyer checked out by sending $1.50.
I'm trying to figure out how that happened and how to correct it.
THANK YOU.
Did you add the shipping charges on the Orders Received page? Or the Edit Orders
page? If you receive a Manual Invoice order then you need to manually add the
charges. Otherwise, the buyer can't pay them.
I figured it out. My shipping method also had a minimum/maximum dollar amount.
I changed that.
In Help, jennnifer writes:
In Help, Sir_Brix_A_Lot writes:
Hello I just received an order that didn't go auto checkout for some reason.
I just removed my $5 minimum buy requirement and received an order for $1.50.
It didn't go through instant checkout but an invoice was sent. I just put
in the comments of the invoice that the total is $5.50.
Buyer checked out by sending $1.50.
I'm trying to figure out how that happened and how to correct it.
THANK YOU.
Did you add the shipping charges on the Orders Received page? Or the Edit Orders
page? If you receive a Manual Invoice order then you need to manually add the
charges. Otherwise, the buyer can't pay them.
USA, Arizona
