| Discussion Forum: Thread 316848 |
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| | | Author: | waltzking  | | Posted: | Feb 7, 2022 14:02 | | Subject: | Constant Delays for Designer Program Sets! 😖 | | Viewed: | 117 times | | Topic: | LEGO products | |
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| Been getting delay notices on my order for month after month now. These sets
have been out since December...and now the latest update is mine won't even
ship until mid March? And all due to "backorder" status. This makes no sense
as I was one of the first couple hundred buyers to get an order in for them.
It makes no sense to give a shipment date and change it 3 times pushing delivery
back to 3 months later than everyone else.
ALL sets should have shipped at the same time just like any newly released
Adult targeted set. Really feel the ball was dropped on these latest rounds
of sets once the LEGO.com site was used for order fulfillment. So many issues
including no customer care on incorrect cancellations for some of my sets. The
very first ADP sets were done so much better and the team here was way above
and beyond to get things right on that first round. Why can't these new
sets be handled in at least the same professional manner? This was supposed
to be a community program, not corporate "too big to care" program for adult
fans to share, vote, collect and connect through.
Just had to vent as I've been anticipating these for sooooo long! The delays
are getting ridiculous and after others have already had theirs for months, and
all while leaving many devoted early buyers hanging still. 
Jonathan
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| | | | | Author: | jonwil | | Posted: | Feb 7, 2022 17:17 | | Subject: | Re: Constant Delays for Designer Program Sets! 😖 | | Viewed: | 30 times | | Topic: | LEGO products | |
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| Considering how screwed up global cargo shipping is right now (and how things
far more important than LEGO can't get where they need to go) I don't
think you can blame LEGO (or BrickLink) for these delays.
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| | | | | | | Author: | tons_of_bricks | | Posted: | Feb 7, 2022 17:21 | | Subject: | Re: Constant Delays for Designer Program Sets! 😖 | | Viewed: | 34 times | | Topic: | LEGO products | |
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| In LEGO, jonwil writes:
| | Considering how screwed up global cargo shipping is right now (and how things
far more important than LEGO can't get where they need to go) I don't
think you can blame LEGO (or BrickLink) for these delays.
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Yes, this. They're all being shipped out from Europe from what I understand.
So of course the European buyers got theirs first, and it's most likely shipping
issues that's the problem right now.
What does slightly frustrate me is the unfortunately normal lack of communication.
Don't leave us wondering; if it's shipping issues out of your control,
then tell us!
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USA, Missouri
Australia, Queensland
