| Discussion Forum: Thread 316653 |
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| | | Author: | Transformer27  | | Posted: | Feb 3, 2022 10:06 | | Subject: | Instant checkout issue large letter | | Viewed: | 62 times | | Topic: | Technical Issues | |
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| Like a few other sellers on these boards I've noticed that the option to
select Royal mail large letter is not available for buyers on my store. It began
less than a week ago but I have noticed a substantial drop in orders. I usually
get 1 Hermes order a week but the last 12 orders I had have all been Hermes with
a few customers contacting me to let me know the options aren't available.
The orders are also very small and should fit easily in a large letter. I also
haven't changed any settings or added any custom weights or sizes. Since
starting trading last year.
My question is, is there anything being done about it and is there anything temporary
I could do to drive orders to my store? Maybe unchecking instant checkout for
example.
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| | | | | Author: | Teup | | Posted: | Feb 3, 2022 10:16 | | Subject: | Re: Instant checkout issue large letter | | Viewed: | 28 times | | Topic: | Technical Issues | |
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| In Technical Issues, Transformer27 writes:
| | Like a few other sellers on these boards I've noticed that the option to
select Royal mail large letter is not available for buyers on my store. It began
less than a week ago but I have noticed a substantial drop in orders. I usually
get 1 Hermes order a week but the last 12 orders I had have all been Hermes with
a few customers contacting me to let me know the options aren't available.
The orders are also very small and should fit easily in a large letter. I also
haven't changed any settings or added any custom weights or sizes. Since
starting trading last year.
My question is, is there anything being done about it and is there anything temporary
I could do to drive orders to my store? Maybe unchecking instant checkout for
example.
|
Would it be possible to set up the shipping method by yourself rather than using
the template? That way you're in control. I made a deliberate choice not
to use any BL defined templates (my "never leave it to Bricklink" philosophy
 ) and I have noticed no changes with letter shipments.
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| | | | | | | Author: | Vosblokjes | | Posted: | Feb 3, 2022 11:15 | | Subject: | Re: Instant checkout issue large letter | | Viewed: | 35 times | | Topic: | Technical Issues | |
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| In Technical Issues, Teup writes:
| | In Technical Issues, Transformer27 writes:
| | Like a few other sellers on these boards I've noticed that the option to
select Royal mail large letter is not available for buyers on my store. It began
less than a week ago but I have noticed a substantial drop in orders. I usually
get 1 Hermes order a week but the last 12 orders I had have all been Hermes with
a few customers contacting me to let me know the options aren't available.
The orders are also very small and should fit easily in a large letter. I also
haven't changed any settings or added any custom weights or sizes. Since
starting trading last year.
My question is, is there anything being done about it and is there anything temporary
I could do to drive orders to my store? Maybe unchecking instant checkout for
example.
|
Would it be possible to set up the shipping method by yourself rather than using
the template? That way you're in control. I made a deliberate choice not
to use any BL defined templates (my "never leave it to Bricklink" philosophy
) and I have noticed no changes with letter shipments.
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It is Bricklink that is at fault, but in another way.
There is something wrong with custom dimensions while they are converted from
mm to cm (or not).
Just search the forum, I think there is a post in the technical issues topic,
Russel responded there.
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United Kingdom, England
Netherlands, Utrecht