| Discussion Forum: Thread 314902 |
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| | | Author: | goosestore  | | Posted: | Dec 27, 2021 17:56 | | Subject: | Order wrong content, seller not responding | | Viewed: | 149 times | | Topic: | Problem Order | |
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| I ordered some pieces at a Belgian shop with 98,46% praise.
When I recieved the package it had the wrong content. A paper with a different
ordernumber was included.
I guess my order was switched with somebody else’s.
I sent three e-mails through bricklink and three private e-mails, but no response.
Maybe seller doesn’t check his mails during this holiday season, but it has almost
been a week now.
What should I do?
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| | | | | Author: | Andrsv | | Posted: | Dec 27, 2021 18:06 | | Subject: | Re: Order wrong content, seller not responding | | Viewed: | 62 times | | Topic: | Problem Order | |
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| In Problem Order, goosestore writes:
| | I ordered some pieces at a Belgian shop with 98,46% praise.
When I recieved the package it had the wrong content. A paper with a different
ordernumber was included.
I guess my order was switched with somebody else’s.
I sent three e-mails through bricklink and three private e-mails, but no response.
Maybe seller doesn’t check his mails during this holiday season, but it has almost
been a week now.
What should I do?
|
Maybe the paper included the email address of the correct recipient? You could
try there, maybe he got your lego 
Also you can file a NO Shipping Seller and ask for a paypal dispute.But I suggest
to wait a bit more since its holidays
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| | | | | Author: | yorbrick | | Posted: | Dec 28, 2021 07:30 | | Subject: | Re: Order wrong content, seller not responding | | Viewed: | 46 times | | Topic: | Problem Order | |
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| In Problem Order, goosestore writes:
| | I ordered some pieces at a Belgian shop with 98,46% praise.
When I recieved the package it had the wrong content. A paper with a different
ordernumber was included.
I guess my order was switched with somebody else’s.
I sent three e-mails through bricklink and three private e-mails, but no response.
Maybe seller doesn’t check his mails during this holiday season, but it has almost
been a week now.
What should I do?
|
Go to problem orders, then NSS. That will alert the seller.
I wouldn't contact the buyer whose order you received. This is the seller's
mess to sort out. If you post the order to another buyer and get nothing back,
that is no longer the seller's fault.
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Belgium
Norway, Rogaland
United Kingdom, England