Discussion Forum: Thread 314070

 Author: Poncke View Messages Posted By Poncke
 Posted: Dec 9, 2021 07:47
 Subject: WOW - What an experience!
 Viewed: 278 times
 Topic: Buying
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
Placed an order at a store and got in touch with the owner, a very friendly lovely
lady. I placed the order but didn't check out, as I was checking my options.
Then I received an email from the lovely lady, telling me the set was reserved
for me, should I wish to purchase. I was taken aback by this, thought it was
very nice of her. We had a back and forth, and from the get-go I noticed she
went out of her way to make the sale work. So today I received the package and
it brought tears to my eyes, without exaggeration.

The parcel was well packed and when I opened it, I noticed the LEGO set was wrapped
in very nice wrapping paper. But then I noticed a second item, which I didn't
order. I unwrapped it and it was an extra poly bag and a wrapped chocolate. And
on top of that a Xmas card wishing me and my family well.

It silenced me, brought tears to my eyes, and gave me goosebumps. Wow, what an
experience, what a lovely lady. This is what we need more off in today's
world.

This made my day. Thank you lovely lady!
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Dec 9, 2021 08:32
 Subject: Re: WOW - What an experience!
 Viewed: 73 times
 Topic: Buying
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Stuart9 (1071)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Top Slot
Thanks for posting, nice to hear heart warming stories and not the usual problems
we see.

Worked out who it was from the feedback, looks like it’s certainly not a one
off, best of luck to her.





In Buying, Poncke writes:
  Placed an order at a store and got in touch with the owner, a very friendly lovely
lady. I placed the order but didn't check out, as I was checking my options.
Then I received an email from the lovely lady, telling me the set was reserved
for me, should I wish to purchase. I was taken aback by this, thought it was
very nice of her. We had a back and forth, and from the get-go I noticed she
went out of her way to make the sale work. So today I received the package and
it brought tears to my eyes, without exaggeration.

The parcel was well packed and when I opened it, I noticed the LEGO set was wrapped
in very nice wrapping paper. But then I noticed a second item, which I didn't
order. I unwrapped it and it was an extra poly bag and a wrapped chocolate. And
on top of that a Xmas card wishing me and my family well.

It silenced me, brought tears to my eyes, and gave me goosebumps. Wow, what an
experience, what a lovely lady. This is what we need more off in today's
world.

This made my day. Thank you lovely lady!
 Author: Poncke View Messages Posted By Poncke
 Posted: Dec 9, 2021 09:02
 Subject: Re: WOW - What an experience!
 Viewed: 65 times
 Topic: Buying
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
In Buying, Stuart9 writes:
  Thanks for posting, nice to hear heart warming stories and not the usual problems
we see.

Worked out who it was from the feedback, looks like it’s certainly not a one
off, best of luck to her.


Cheers Stuart
 Author: popsicle View Messages Posted By popsicle
 Posted: Dec 9, 2021 10:02
 Subject: Re: WOW - What an experience!
 Viewed: 111 times
 Topic: Buying
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popsicle (6666)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Buying, Poncke writes:
  Placed an order at a store and got in touch with the owner, a very friendly lovely
lady. I placed the order but didn't check out, as I was checking my options.
Then I received an email from the lovely lady, telling me the set was reserved
for me, should I wish to purchase. I was taken aback by this, thought it was
very nice of her. We had a back and forth, and from the get-go I noticed she
went out of her way to make the sale work. So today I received the package and
it brought tears to my eyes, without exaggeration.

The parcel was well packed and when I opened it, I noticed the LEGO set was wrapped
in very nice wrapping paper. But then I noticed a second item, which I didn't
order. I unwrapped it and it was an extra poly bag and a wrapped chocolate. And
on top of that a Xmas card wishing me and my family well.

It silenced me, brought tears to my eyes, and gave me goosebumps. Wow, what an
experience, what a lovely lady. This is what we need more off in today's
world.

This made my day. Thank you lovely lady!

I've say it before: wish such shared positive experiences were posted more
frequently around here. What a nice first reading of the forum to enjoy with
my coffee this morning. Thanks!

Hopefully Maria will get around to also help build your feedback score. Btw,
there's nothing wrong with naming the member publicly, especially in praise

https://www.bricklink.com/feedback.asp?u=MissMariaSiya
 Author: tec View Messages Posted By tec
 Posted: Dec 10, 2021 10:48
 Subject: Re: WOW - What an experience!
 Viewed: 54 times
 Topic: Buying
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tec (61)

Location:  Italy, Marche
Member Since Contact Type Status
Dec 30, 2020 Contact Member Buyer
Buying Privileges - OK
fantastic story. thanks for sharing