Discussion Forum: Thread 313277

 Author: mcmcmahan View Messages Posted By mcmcmahan
 Posted: Nov 25, 2021 14:19
 Subject: Refusing to sell or ship because of location.
 Viewed: 237 times
 Topic: Problem
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mcmcmahan (1287)

Location:  USA, Washington
Member Since Contact Type Status
Sep 16, 2015 Contact Member Buyer
Buying Privileges - OK
I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Nov 25, 2021 14:35
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 61 times
 Topic: Problem
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calebfishn (2141)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

Is it possible that what really happened here is that the seller doesn't
have Onsite enabled, and that as a result Bricklink could not collect the sales
tax?
 Author: Teup View Messages Posted By Teup
 Posted: Nov 25, 2021 14:38
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 64 times
 Topic: Problem
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Teup (6595)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Problem, mcmcmahan writes:
  "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere"

You mean every seller has to ship to every user? How about Bricklink simply showing
correctly whether the seller ships to you or not? Seems like a more feasible
solution to me.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Nov 25, 2021 14:39
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 59 times
 Topic: Problem
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

Wait you placed the order and then the seller said they couldn't ship?
Or you were unable to place the order in the first place, but spent a lot of
time filling your cart?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 25, 2021 14:47
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 66 times
 Topic: Problem
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

No way. I only ship to the UK currently, as there are many problems with tax
collection here and double taxing on import and new rules about some countries
not allowing toys to be imported by post and still problems with slow international
postage and probably many other reasons too. Just check a seller ships to you
before spending time in their store.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Nov 25, 2021 14:57
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 74 times
 Topic: Problem
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zorbanj (807)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.

Maybe the seller miscalculated the shipping cost and didn't want to eat the
difference. Postage from PA to WA is expensive.

   Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like.

What make you say this? Doubt many sellers would turn away business based on
not liking the destination.


  Bricklink needs to set a policy that simply states "If you are unwilling to ship to every Bricklink user then you need to leave and sell your wares elsewhere". It's your site not theirs - time to shut this down once and for all.

This isn't feasible.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Nov 25, 2021 16:07
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 80 times
 Topic: Problem
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cosmicray (3490)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.

The seller in question, please click on their Terms, then scroll down to Payment
Policy. See if they have PayPal (onsite) and/or Stripe (onsite) listed.

If they have neither, it is because they have failed to keep up with BL requirements
that are necessary for BL to collect destination state's sale tax.

If they do have one or both, then the suggestion here is that BL is still having
technical issues.

Nita Rae
 Author: legoman77 View Messages Posted By legoman77
 Posted: Nov 25, 2021 16:30
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 106 times
 Topic: Problem
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

Personally, I do not ship to the Arctic or Antarctica. Never have and never will
no matter how many buyers want me to.
John P
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Nov 25, 2021 17:56
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 118 times
 Topic: Off Topic
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cosmicray (3490)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Problem, legoman77 writes:
  In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

Personally, I do not ship to the Arctic or Antarctica. Never have and never will
no matter how many buyers want me to.
John P

 
Set No: 40498  Name: Christmas Penguin
* 
40498-1 (Inv) Christmas Penguin
244 Parts, 2021
Sets: Holiday & Event: Christmas

would like a word.

Nita Rae
 Author: bricks2you View Messages Posted By bricks2you
 Posted: Nov 26, 2021 06:55
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 79 times
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bricks2you (12931)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Dec 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks2You
The seller in question is me. I have paypal onsite initiated.
I can only imagine the frustration felt by the customer in not being able to
complete this order. since I recently completed two orders to Washington without
issue can there still be an issue from my store??
I sent a message to admin@BrickLink.com regarding this buyer's vaid complaint,
as well as a few others but have not received a reply yet.

Jim
Bricks2you

In Off Topic, cosmicray writes:
  In Problem, legoman77 writes:
  In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

Personally, I do not ship to the Arctic or Antarctica. Never have and never will
no matter how many buyers want me to.
John P

 
Set No: 40498  Name: Christmas Penguin
* 
40498-1 (Inv) Christmas Penguin
244 Parts, 2021
Sets: Holiday & Event: Christmas

would like a word.

Nita Rae
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Nov 26, 2021 08:06
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 50 times
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peregrinator (771)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Off Topic, bricks2you writes:
  The seller in question is me. I have paypal onsite initiated.
I can only imagine the frustration felt by the customer in not being able to
complete this order. since I recently completed two orders to Washington without
issue can there still be an issue from my store??
I sent a message to admin@BrickLink.com regarding this buyer's vaid complaint,
as well as a few others but have not received a reply yet.

FWIW it doesn't seem to be the issue we saw earlier this month with the global
cart page. It might help if the buyer could supply one or more screen captures
of what he's seeing.
 Author: bricks2you View Messages Posted By bricks2you
 Posted: Nov 26, 2021 08:20
 Subject: Re: Refusing to sell or ship because of location.
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bricks2you (12931)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Dec 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks2You
When this happened in the past most buyers waited a few hours and were able to
complete the process.

In Off Topic, peregrinator writes:
  In Off Topic, bricks2you writes:
  The seller in question is me. I have paypal onsite initiated.
I can only imagine the frustration felt by the customer in not being able to
complete this order. since I recently completed two orders to Washington without
issue can there still be an issue from my store??
I sent a message to admin@BrickLink.com regarding this buyer's vaid complaint,
as well as a few others but have not received a reply yet.

FWIW it doesn't seem to be the issue we saw earlier this month with the global
cart page. It might help if the buyer could supply one or more screen captures
of what he's seeing.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Nov 26, 2021 10:21
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 51 times
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cosmicray (3490)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Off Topic, bricks2you writes:
  When this happened in the past most buyers waited a few hours and were able to
complete the process.

Which strongly suggests this is a capacity issue, either with BL's footprint
on AWS, or possibly with the selected payment service.

The time from mid-November thru late-December is a heavy online shopping period.
It's where many online marketplaces get stress tested (by real live buyers).

Nita Rae
 Author: fire6113 View Messages Posted By fire6113
 Posted: Nov 26, 2021 07:11
 Subject: Re: Refusing to sell or ship because of location.
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fire6113 (2)

Location:  Australia, Victoria
Member Since Contact Type Status
Oct 31, 2021 Contact Member Buyer
No Longer Registered
No Longer Registered
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

Just to add my 2 cents. I am only new on this platform. But is a very experienced
ebay seller which lives in the land down under (AUSTRALIA) I use to ship world
wide the product I was selling on ebay. That until covid-19 hit. The postal
system here got thrown into chaos where it was taking 3-4 months to get things
out of the country and into the country and has been like this for nearly 2 years
now. I ended up having to change my selling to Australia only due to the countless
emails we were dealing with due to buyers NOT understanding alot of places were
not letting fieght in due to cancel flights etc. Not saying this is the case
with your seller but some sellers will not ship overseas due to postal issues
around the world atm. Just putting this out there
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 26, 2021 08:19
 Subject: Re: Refusing to sell or ship because of location.
 Viewed: 69 times
 Topic: Problem
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calsbricks (8508)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, mcmcmahan writes:
  I just finished spending about 30 minutes placing an order only to be informed
that they were unable to find any shipping methods from Pennsylvania to Washington.
Imagine my surprise to find out that this is still going on. I think it's
time for Bricklink to put an end to vendors, who for some reason or another(mainly
politics), won't ship too places that they don't like. Bricklink needs
to set a policy that simply states "If you are unwilling to ship to every Bricklink
user then you need to leave and sell your wares elsewhere". It's your site
not theirs - time to shut this down once and for all.

Bit confused here. All stores have a banner on their header which clearly states
whether they ship to me or not. If this store says they ship to you then there
may be a technical glitch - if not then you do not spend time filling a cart
only to find they will not ship. The store in question has now responded and
it appears to be a technical glitch.

As for forcing all stores to ship everywhere that simply is not feasible. Stores
are independent businesses and they make their own decisions on who and where
they ship to. Almost never a good idea to force something on people.