Discussion Forum: Thread 313045

 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: Nov 21, 2021 16:44
 Subject: Duplicate order (but 2nd order shows empty)
 Viewed: 73 times
 Topic: Technical Issues
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Emporiosa (5528)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 5, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emporiosa
I'm assuming this is related to the multitude of issues that BrickLink has
been facing this weekend. I just received 2 orders for the same lots/amount,
but the 2nd one says "There is no detail information available for this order"
when I open it (although everything from the order summary page looks identical
like lots, tax, shipping etc). The order #s though are separated by about a minute.
It is orders number 17658188 (the good one) and 17658202 (the duplicate one).

I'm not sure if others will have seen a wave of these duplicate orders just
recently, but hopefully this doesn't have any kind of impact on inventory
#s or BL fees, etc... I don't see a duplicate PayPal payment at least, and
I don't see it show up in the BL fees section (yet). Posting this for awareness.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Nov 21, 2021 16:59
 Subject: Re: Duplicate order (but 2nd order shows empty)
 Viewed: 24 times
 Topic: Technical Issues
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Cosmic Toys
In Technical Issues, Emporiosa writes:
  I'm assuming this is related to the multitude of issues that BrickLink has
been facing this weekend. I just received 2 orders for the same lots/amount,
but the 2nd one says "There is no detail information available for this order"
when I open it (although everything from the order summary page looks identical
like lots, tax, shipping etc). The order #s though are separated by about a minute.
It is orders number 17658188 (the good one) and 17658202 (the duplicate one).

I'm not sure if others will have seen a wave of these duplicate orders just
recently, but hopefully this doesn't have any kind of impact on inventory
#s or BL fees, etc... I don't see a duplicate PayPal payment at least, and
I don't see it show up in the BL fees section (yet). Posting this for awareness.

Do both order number's detail show the same payment type ?

Nita Rae
 Author: Emporiosa View Messages Posted By Emporiosa
 Posted: Nov 21, 2021 17:58
 Subject: Re: Duplicate order (but 2nd order shows empty)
 Viewed: 32 times
 Topic: Technical Issues
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BrickLink
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Emporiosa (5528)

Location:  Canada, Ontario
Member Since Contact Type Status
Jan 5, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emporiosa
In Technical Issues, cosmicray writes:
  In Technical Issues, Emporiosa writes:
  I'm assuming this is related to the multitude of issues that BrickLink has
been facing this weekend. I just received 2 orders for the same lots/amount,
but the 2nd one says "There is no detail information available for this order"
when I open it (although everything from the order summary page looks identical
like lots, tax, shipping etc). The order #s though are separated by about a minute.
It is orders number 17658188 (the good one) and 17658202 (the duplicate one).

I'm not sure if others will have seen a wave of these duplicate orders just
recently, but hopefully this doesn't have any kind of impact on inventory
#s or BL fees, etc... I don't see a duplicate PayPal payment at least, and
I don't see it show up in the BL fees section (yet). Posting this for awareness.

Do both order number's detail show the same payment type ?

Nita Rae

Yes; both are PayPal Onsite, but only one payment came in via PayPal (thankfully).
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Nov 21, 2021 19:05
 Subject: Re: Duplicate order (but 2nd order shows empty)
 Viewed: 33 times
 Topic: Technical Issues
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BrickLink
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Technical Issues, Emporiosa writes:
  In Technical Issues, cosmicray writes:
  In Technical Issues, Emporiosa writes:
  I'm assuming this is related to the multitude of issues that BrickLink has
been facing this weekend. I just received 2 orders for the same lots/amount,
but the 2nd one says "There is no detail information available for this order"
when I open it (although everything from the order summary page looks identical
like lots, tax, shipping etc). The order #s though are separated by about a minute.
It is orders number 17658188 (the good one) and 17658202 (the duplicate one).

I'm not sure if others will have seen a wave of these duplicate orders just
recently, but hopefully this doesn't have any kind of impact on inventory
#s or BL fees, etc... I don't see a duplicate PayPal payment at least, and
I don't see it show up in the BL fees section (yet). Posting this for awareness.

Do both order number's detail show the same payment type ?

Nita Rae

Yes; both are PayPal Onsite, but only one payment came in via PayPal (thankfully).

I recall that PayPal may have a feature that blocks duplicate payments. So that
may have helped here.

Nita Rae