| Discussion Forum: Thread 311846 |
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| | | Author: | BricksGazette  | | Posted: | Nov 1, 2021 07:50 | | Subject: | Can not change Order Status from "Packed" | | Viewed: | 63 times | | Topic: | Technical Issues | |
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| Greetings!
One of the current orders in my store is perpetually stuck in the "Packed" status.
I has been invoiced manually and payed over the provided PayPal adress.
Then I changed the status to "Packed" and later wanted to change it to "Shipped".
But it won't let me. While the order is on its way and should reach the customer
soon, I do worry about the optics of perpetually packed order, as I as a costumer
would be confused.
Please Help?
Sincerely
Noah P. Z.
BricksGazette
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| | | | | Author: | novabrick | | Posted: | Nov 1, 2021 08:07 | | Subject: | Re: Can not change Order Status from "Packed" | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| In Technical Issues, BricksGazette writes:
| | Greetings!
One of the current orders in my store is perpetually stuck in the "Packed" status.
I has been invoiced manually and payed over the provided PayPal adress.
Then I changed the status to "Packed" and later wanted to change it to "Shipped".
But it won't let me. While the order is on its way and should reach the customer
soon, I do worry about the optics of perpetually packed order, as I as a costumer
would be confused.
Please Help?
Sincerely
Noah P. Z.
BricksGazette
|
Switch it to Paid first. Then you can put it on shipped.
Christian
novabrick-team
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| | | | | | | Author: | BricksGazette | | Posted: | Nov 1, 2021 08:29 | | Subject: | Re: Can not change Order Status from "Packed" | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| In Technical Issues, novabrick writes:
| | In Technical Issues, BricksGazette writes:
| | Greetings!
One of the current orders in my store is perpetually stuck in the "Packed" status.
I has been invoiced manually and payed over the provided PayPal adress.
Then I changed the status to "Packed" and later wanted to change it to "Shipped".
But it won't let me. While the order is on its way and should reach the customer
soon, I do worry about the optics of perpetually packed order, as I as a costumer
would be confused.
Please Help?
Sincerely
Noah P. Z.
BricksGazette
|
Switch it to Paid first. Then you can put it on shipped.
Christian
novabrick-team
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It worked!
Thanks a lot Christian, helped a lot.
Noah
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| | | | | | | Author: | Teup | | Posted: | Nov 1, 2021 08:36 | | Subject: | Re: Can not change Order Status from "Packed" | | Viewed: | 38 times | | Topic: | Technical Issues | |
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| In Technical Issues, novabrick writes:
| | In Technical Issues, BricksGazette writes:
| | Greetings!
One of the current orders in my store is perpetually stuck in the "Packed" status.
I has been invoiced manually and payed over the provided PayPal adress.
Then I changed the status to "Packed" and later wanted to change it to "Shipped".
But it won't let me. While the order is on its way and should reach the customer
soon, I do worry about the optics of perpetually packed order, as I as a costumer
would be confused.
Please Help?
Sincerely
Noah P. Z.
BricksGazette
|
Switch it to Paid first. Then you can put it on shipped.
Christian
novabrick-team
|
Lol, Bricklink still didn't fix this... that plan to make order statuses
more streamlined really worked out very well 
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| | | | | | | | | Author: | Vosblokjes | | Posted: | Nov 2, 2021 15:49 | | Subject: | Re: Can not change Order Status from "Packed" | | Viewed: | 24 times | | Topic: | Technical Issues | |
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| In Technical Issues, Teup writes:
| | In Technical Issues, novabrick writes:
| | In Technical Issues, BricksGazette writes:
| | Greetings!
One of the current orders in my store is perpetually stuck in the "Packed" status.
I has been invoiced manually and payed over the provided PayPal adress.
Then I changed the status to "Packed" and later wanted to change it to "Shipped".
But it won't let me. While the order is on its way and should reach the customer
soon, I do worry about the optics of perpetually packed order, as I as a costumer
would be confused.
Please Help?
Sincerely
Noah P. Z.
BricksGazette
|
Switch it to Paid first. Then you can put it on shipped.
Christian
novabrick-team
|
Lol, Bricklink still didn't fix this... that plan to make order statuses
more streamlined really worked out very well
|
How is there a fix for this?
Paying with offsite method, there is no way for BL to know that an order has
been paid, hence the status won't change.
So as far as I can tell, this is working as intended (whether sellers like it
is another thing)
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| | | | | | | | | | | Author: | Teup | | Posted: | Nov 2, 2021 16:51 | | Subject: | Re: Can not change Order Status from "Packed" | | Viewed: | 25 times | | Topic: | Technical Issues | |
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| In Technical Issues, BasKrie writes:
| | In Technical Issues, Teup writes:
| | In Technical Issues, novabrick writes:
| | In Technical Issues, BricksGazette writes:
| | Greetings!
One of the current orders in my store is perpetually stuck in the "Packed" status.
I has been invoiced manually and payed over the provided PayPal adress.
Then I changed the status to "Packed" and later wanted to change it to "Shipped".
But it won't let me. While the order is on its way and should reach the customer
soon, I do worry about the optics of perpetually packed order, as I as a costumer
would be confused.
Please Help?
Sincerely
Noah P. Z.
BricksGazette
|
Switch it to Paid first. Then you can put it on shipped.
Christian
novabrick-team
|
Lol, Bricklink still didn't fix this... that plan to make order statuses
more streamlined really worked out very well
|
How is there a fix for this?
Paying with offsite method, there is no way for BL to know that an order has
been paid, hence the status won't change.
So as far as I can tell, this is working as intended (whether sellers like it
is another thing)
|
I was referring to this issue that you need to change it to a different status
first in order to unlock others. From a UI perspective it's an absolute sin
to make options available only after you've picked an option that you did
not want to pick 
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Germany, Schleswig-Holstein
Netherlands, Utrecht