Discussion Forum: Thread 310522

 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Oct 8, 2021 06:29
 Subject: Where did my designer order go?
 Viewed: 177 times
 Topic: Designer Program
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tons_of_bricks (12743)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
I pre-ordered two of the sets from the round 1 designer program. When viewing
the list of sets for round two, I noticed a button that says "My preorders".
When I click on it, it takes me to lego.com but it doesn't show my order.
I'm beginning to worry that my order was cancelled for some reason without
me getting any notification about it.

Can anyone help?
 Author: psusaxman2000 View Messages Posted By psusaxman2000
 Posted: Oct 8, 2021 09:09
 Subject: Re: Where did my designer order go?
 Viewed: 71 times
 Topic: Designer Program
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psusaxman2000 (291)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Apr 19, 2020 Contact Member Seller
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Store: Bricktopulous
In Designer Program, firestar246 writes:
  I pre-ordered two of the sets from the round 1 designer program. When viewing
the list of sets for round two, I noticed a button that says "My preorders".
When I click on it, it takes me to lego.com but it doesn't show my order.
I'm beginning to worry that my order was cancelled for some reason without
me getting any notification about it.

Can anyone help?

I'm wondering if there is something going on with the Lego website. I tried
logging in a few time as sometimes my order were there and sometime I had nothing.
This included some much more recent purchases that were on backorder that weren't
showing up either. If they don't come in, I'd go through your emails
for your records and give Lego a call.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Oct 8, 2021 09:25
 Subject: Re: Where did my designer order go?
 Viewed: 58 times
 Topic: Designer Program
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tons_of_bricks (12743)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Designer Program, psusaxman2000 writes:
  In Designer Program, firestar246 writes:
  I pre-ordered two of the sets from the round 1 designer program. When viewing
the list of sets for round two, I noticed a button that says "My preorders".
When I click on it, it takes me to lego.com but it doesn't show my order.
I'm beginning to worry that my order was cancelled for some reason without
me getting any notification about it.

Can anyone help?

I'm wondering if there is something going on with the Lego website. I tried
logging in a few time as sometimes my order were there and sometime I had nothing.
This included some much more recent purchases that were on backorder that weren't
showing up either. If they don't come in, I'd go through your emails
for your records and give Lego a call.

Ok, thank you! Btw, do you know when they are supposed to ship out? I'm thinking
January, but I can't remember.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Oct 8, 2021 09:27
 Subject: Re: Where did my designer order go?
 Viewed: 51 times
 Topic: Designer Program
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tons_of_bricks (12743)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Designer Program, firestar246 writes:

  
  I'm wondering if there is something going on with the Lego website. I tried
logging in a few time as sometimes my order were there and sometime I had nothing.


Just checked again, my order from January which showed up the last couple of
times is now gone, and the designer program order is now showing. So it definitely
looks like something is bugging out.
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Oct 8, 2021 09:41
 Subject: Re: Where did my designer order go?
 Viewed: 50 times
 Topic: Designer Program
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MrPetovan (932)

Location:  USA, New York
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Jun 2, 2019 Contact Member Seller
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Store: MrPetovan's Clearance Sale
I remember January 2022 as well, but I wouldn't bet too much on that. I expect
a delay related to the increase in available sets which I'm grateful about
even if I was able to squeeze in among the first 3,000.

In Designer Program, firestar246 writes:
  Ok, thank you! Btw, do you know when they are supposed to ship out? I'm thinking
January, but I can't remember.
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Oct 8, 2021 09:57
 Subject: Re: Where did my designer order go?
 Viewed: 46 times
 Topic: Designer Program
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tons_of_bricks (12743)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons of Bricks (GDM)
In Designer Program, MrPetovan writes:
  I remember January 2022 as well, but I wouldn't bet too much on that. I expect
a delay related to the increase in available sets which I'm grateful about
even if I was able to squeeze in among the first 3,000.

In Designer Program, firestar246 writes:
  Ok, thank you! Btw, do you know when they are supposed to ship out? I'm thinking
January, but I can't remember.

I'm pretty sure they said that there was going to be a delay, but only for
those extra sets. The original 3,000 would still ship on time.

But who knows; timeframes are constantly changing around here.
 Author: Llewyn View Messages Posted By Llewyn
 Posted: Oct 17, 2021 17:04
 Subject: Re: Where did my designer order go?
 Viewed: 67 times
 Topic: Designer Program
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Llewyn (203)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 14, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sherburn Sets
It was January '22 for the first phase of 5000, then June '22 for the
second phase when orders reopened. The only one that's not clear is the castle,
where it seems 10000+ orders were placed during phase 1 somehow - no idea if
they'll all ship in January, or only 5000 with some orders delayed until
June.

In Designer Program, firestar246 writes:
  I'm pretty sure they said that there was going to be a delay, but only for
those extra sets. The original 3,000 would still ship on time.

But who knows; timeframes are constantly changing around here.
 Author: StephenB76 View Messages Posted By StephenB76
 Posted: Oct 8, 2021 09:59
 Subject: Re: Where did my designer order go?
 Viewed: 53 times
 Topic: Designer Program
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StephenB76 (455)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 19, 2017 Contact Member Buyer
Buying Privileges - OK
In Designer Program, firestar246 writes:
  In Designer Program, psusaxman2000 writes:
  In Designer Program, firestar246 writes:
  I pre-ordered two of the sets from the round 1 designer program. When viewing
the list of sets for round two, I noticed a button that says "My preorders".
When I click on it, it takes me to lego.com but it doesn't show my order.
I'm beginning to worry that my order was cancelled for some reason without
me getting any notification about it.

Can anyone help?

I'm wondering if there is something going on with the Lego website. I tried
logging in a few time as sometimes my order were there and sometime I had nothing.
This included some much more recent purchases that were on backorder that weren't
showing up either. If they don't come in, I'd go through your emails
for your records and give Lego a call.

Ok, thank you! Btw, do you know when they are supposed to ship out? I'm thinking
January, but I can't remember.

I wasn't able to get it to take my money to get any, however I believe it
was January for all those ordered in the initial window and then those that were
ordered in the second window would be later. Although everything keeps changing
so who knows