Discussion Forum: Thread 308544

 Author: pb_bricks View Messages Posted By pb_bricks
 Posted: Aug 29, 2021 14:01
 Subject: BrickLink fee glitch
 Viewed: 130 times
 Topic: Selling
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pb_bricks (551)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Apr 14, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Encyclopedia
I paid my BrickLink monthly fee today via PayPal. It was something around 14
dollars.

I open BrickLink about an hour later and I go to the "my profile" area.

There I see a red banner that says that apparently I still have to pay 0.01 USD
more.

I was curious so I went to the "fees" page - where it says that the amount due
is 0.00. Is this a glitch? How can I get rid of the notification that I still
have to pay 0.01 USD?

When I try to click "pay your fee" on the banner in "my profile" it just brings
me to the "my fees" page where the amount due is 0.00 USD. The banner doesn't
go away after that though.

The screenshots attached are from the 2 pages.



Thanks in advance for any help!
 


 Author: Stellar View Messages Posted By Stellar
 Posted: Aug 29, 2021 17:03
 Subject: Re: BrickLink fee glitch
 Viewed: 57 times
 Topic: Selling
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Stellar (3527)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Selling, pb_bricks writes:
  I paid my BrickLink monthly fee today via PayPal. It was something around 14
dollars.

I open BrickLink about an hour later and I go to the "my profile" area.

There I see a red banner that says that apparently I still have to pay 0.01 USD
more.

I was curious so I went to the "fees" page - where it says that the amount due
is 0.00. Is this a glitch? How can I get rid of the notification that I still
have to pay 0.01 USD?

When I try to click "pay your fee" on the banner in "my profile" it just brings
me to the "my fees" page where the amount due is 0.00 USD. The banner doesn't
go away after that though.

The screenshots attached are from the 2 pages.



Thanks in advance for any help!

Open a ticket with the Help Desk, Admins have to edit your fee amount manually:

https://helpdesk.bricklink.com/Main/