| Discussion Forum: Thread 308268 |
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| | | Author: | RubyGirl  | | Posted: | Aug 22, 2021 16:33 | | Subject: | Buyer wants to add to pending order | | Viewed: | 93 times | | Topic: | Help | |
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| Hi, buyer has asked me to add an axle to their "pending" order, but I don't
know how to do this.
Could someone tell me how to do it, or how the customer can do it?
Thank you in advance 
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| | | | | Author: | kzinti | | Posted: | Aug 22, 2021 16:40 | | Subject: | Re: Buyer wants to add to pending order | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, RubyGirl writes:
| | Hi, buyer has asked me to add an axle to their "pending" order, but I don't
know how to do this.
Could someone tell me how to do it, or how the customer can do it?
Thank you in advance
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Just have them go through the order procedure, same as before, and it will add
to their current order, as long as it is not in Packed or Shipped status.
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| | | | | | | Author: | RubyGirl | | Posted: | Aug 22, 2021 17:28 | | Subject: | Re: Buyer wants to add to pending order | | Viewed: | 50 times | | Topic: | Help | |
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| Kzinti, thank you, I have passed that on to them
In Help, kzinti writes:
| | In Help, RubyGirl writes:
| | Hi, buyer has asked me to add an axle to their "pending" order, but I don't
know how to do this.
Could someone tell me how to do it, or how the customer can do it?
Thank you in advance
|
Just have them go through the order procedure, same as before, and it will add
to their current order, as long as it is not in Packed or Shipped status.
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USA, Missouri