Discussion Forum: Thread 307168

 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jul 29, 2021 05:06
 Subject: No Longer able to remove items from orders?
 Viewed: 108 times
 Topic: Problem
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infinibrix (4983)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
No matter whether a buyer or seller attempts to remove items from a basket it
no longer seems to work and just keeps saying:-

"Oops! There was a problem processing your request:
We currently do not support changes for Order #........ If you would like to
make changes, please first request to cancel the order and then repurchase."

Having to cancel and re-purchase an order is not ideal espically when it consist
of a large number of lots!

Anybody else experiencing similar and is Bricklink aware and/or fixing the issue?
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 29, 2021 05:21
 Subject: Re: No Longer able to remove items from orders?
 Viewed: 34 times
 Topic: Problem
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Stellar (3487)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Problem, infinibrix writes:
  No matter whether a buyer or seller attempts to remove items from a basket it
no longer seems to work and just keeps saying:-

"Oops! There was a problem processing your request:
We currently do not support changes for Order #........ If you would like to
make changes, please first request to cancel the order and then repurchase."

Having to cancel and re-purchase an order is not ideal espically when it consist
of a large number of lots!

Anybody else experiencing similar and is Bricklink aware and/or fixing the issue?

What is the payment status and the order status?

Yesterday a client requested removing 2 items and I could accept it fine.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Jul 29, 2021 05:25
 Subject: Re: No Longer able to remove items from orders?
 Viewed: 46 times
 Topic: Problem
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infinibrix (4983)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Problem, Stellar writes:
  In Problem, infinibrix writes:
  No matter whether a buyer or seller attempts to remove items from a basket it
no longer seems to work and just keeps saying:-

"Oops! There was a problem processing your request:
We currently do not support changes for Order #........ If you would like to
make changes, please first request to cancel the order and then repurchase."

Having to cancel and re-purchase an order is not ideal espically when it consist
of a large number of lots!

Anybody else experiencing similar and is Bricklink aware and/or fixing the issue?

What is the payment status and the order status?

Yesterday a client requested removing 2 items and I could accept it fine.

'pending' with no paid selected anywhere?