Discussion Forum: Thread 307056

 Author: mrlego216 View Messages Posted By mrlego216
 Posted: Jul 26, 2021 12:22
 Subject: invoice
 Viewed: 85 times
 Topic: Technical Issues
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

mrlego216 (2687)

Location:  USA, Indiana
Member Since Contact Type Status
Dec 28, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Harleystore
ANYONE know why I can send an invoice for an order only on some orders? I get
a message about an "internal error " I have ask many times and get NO response
!!!I just lost an order for $150.00 because of no invoice !!! HELP ANY ONE
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: Jul 27, 2021 01:32
 Subject: Re: invoice
 Viewed: 28 times
 Topic: Technical Issues
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

Vosblokjes (7194)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
Dec 5, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Vosblokjes
In Technical Issues, mrlego216 writes:
  ANYONE know why I can send an invoice for an order only on some orders? I get
a message about an "internal error " I have ask many times and get NO response
!!!I just lost an order for $150.00 because of no invoice !!! HELP ANY ONE

Maybe you made a custom invoice template and that broke for states where BL has
to collect TAX.
See https://www.bricklink.com/messageThread.asp?ID=283661
There are some more threads about it

https://www.bricklink.com/messageThread.asp?ID=283527
https://www.bricklink.com/messageThread.asp?ID=281288