| Discussion Forum: Thread 292501 |
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| | | Author: | basil3legs  | | Posted: | Jul 9, 2021 04:18 | | Subject: | Problem with dimensions when changing price | | Viewed: | 93 times | | Topic: | Technical Issues | |
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| I have noticed this before but never worked out what was causing the problem
until now...
If you enter an item's dimensions manually, for example a manual that is
210 x 130 x 6, then it accepts that just fine. However, if you then change the
price of the item the x-dimension gets copied over the z-dimension so our example
manual ends up 210 x 130 x 210. This obviously means that anyone ordering the
item gets their postage worked out on a large box, even it it is for stickers!
Can this please be looked into?
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| | | | | Author: | jennnifer | | Posted: | Jul 9, 2021 09:06 | | Subject: | Re: Problem with dimensions when changing price | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Technical Issues, basil3legs writes:
| | I have noticed this before but never worked out what was causing the problem
until now...
If you enter an item's dimensions manually, for example a manual that is
210 x 130 x 6, then it accepts that just fine. However, if you then change the
price of the item the x-dimension gets copied over the z-dimension so our example
manual ends up 210 x 130 x 210. This obviously means that anyone ordering the
item gets their postage worked out on a large box, even it it is for stickers!
Can this please be looked into?
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Does this bug occur on the old AND new inventory pages? Or just one or the other?
Jen
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| | | | | | | Author: | basil3legs | | Posted: | Jul 9, 2021 13:09 | | Subject: | Re: Problem with dimensions when changing price | | Viewed: | 29 times | | Topic: | Technical Issues | |
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| In Technical Issues, jennnifer writes:
| | In Technical Issues, basil3legs writes:
| | I have noticed this before but never worked out what was causing the problem
until now...
If you enter an item's dimensions manually, for example a manual that is
210 x 130 x 6, then it accepts that just fine. However, if you then change the
price of the item the x-dimension gets copied over the z-dimension so our example
manual ends up 210 x 130 x 210. This obviously means that anyone ordering the
item gets their postage worked out on a large box, even it it is for stickers!
Can this please be looked into?
|
Does this bug occur on the old AND new inventory pages? Or just one or the other?
Jen
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It appears to be just the new version (v2). I would guess the SQL is screwed
up.
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| | | | | | | Author: | jennnifer | | Posted: | Jul 9, 2021 14:24 | | Subject: | Re: Problem with dimensions when changing price | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| In Technical Issues, Admin_Russell writes:
| | In Technical Issues, basil3legs writes:
| | I have noticed this before but never worked out what was causing the problem
until now...
If you enter an item's dimensions manually, for example a manual that is
210 x 130 x 6, then it accepts that just fine. However, if you then change the
price of the item the x-dimension gets copied over the z-dimension so our example
manual ends up 210 x 130 x 210. This obviously means that anyone ordering the
item gets their postage worked out on a large box, even it it is for stickers!
Can this please be looked into?
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Thanks so much for reporting this problem. It will be addressed.
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And the HTML too!!
Jen
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United Kingdom, England
USA, Illinois