Discussion Forum: Thread 280932

 Author: bengreen28 View Messages Posted By bengreen28
 Posted: Dec 29, 2020 06:20
 Subject: Item delete request back into inventory
 Viewed: 58 times
 Topic: Inventories
 Status:Open
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bengreen28 (1921)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 16, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ben's Bricks
I have just had to remove a load of items off an order as the buyer didn't
want them anymore.
I submitted the requests and the buyer has approved the request to remove them.

How do I go about getting them added back into my store? reading the instructions
it says that if the buyer submitted the request and the seller agrees then they
will be added back.
I can't seem to find anything about adding them from the other way around.

It seems I now have to add each part and quantity by hand is that the case?
 Author: Stellar View Messages Posted By Stellar
 Posted: Dec 29, 2020 06:26
 Subject: Re: Item delete request back into inventory
 Viewed: 26 times
 Topic: Inventories
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Stellar (3485)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
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In Inventories, bengreen28 writes:
  I have just had to remove a load of items off an order as the buyer didn't
want them anymore.
I submitted the requests and the buyer has approved the request to remove them.

How do I go about getting them added back into my store? reading the instructions
it says that if the buyer submitted the request and the seller agrees then they
will be added back.
I can't seem to find anything about adding them from the other way around.

It seems I now have to add each part and quantity by hand is that the case?

Yeah... For now only if the Buyer requests the cancelation is when you can add
them back if you want.

The systems thinks that if the sellers does the request is because they no longer
have the items.

It would be good to make a suggestion to change that and have the option always,
as most times the sellers do this is by buyer request.
 Author: uvt203 View Messages Posted By uvt203
 Posted: Dec 29, 2020 08:48
 Subject: Re: Item delete request back into inventory
 Viewed: 20 times
 Topic: Inventories
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uvt203 (11755)

Location:  Denmark
Member Since Contact Type Status
Oct 4, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ASAP - Asger's SpAre Parts
In Inventories, Stellar writes:
  In Inventories, bengreen28 writes:
  I have just had to remove a load of items off an order as the buyer didn't
want them anymore.
I submitted the requests and the buyer has approved the request to remove them.

How do I go about getting them added back into my store? reading the instructions
it says that if the buyer submitted the request and the seller agrees then they
will be added back.
I can't seem to find anything about adding them from the other way around.

It seems I now have to add each part and quantity by hand is that the case?

Yeah... For now only if the Buyer requests the cancelation is when you can add
them back if you want.

The systems thinks that if the sellers does the request is because they no longer
have the items.

It would be good to make a suggestion to change that and have the option always,
as most times the sellers do this is by buyer request.

+1