| Discussion Forum: Thread 279803 |
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| | | Author: | Breakdown26  | | Posted: | Dec 7, 2020 22:51 | | Subject: | Warning - zero dollars shipping . . . . | | Viewed: | 180 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| It's probably been suggested a billion times over, but it would be really
cool if the you didn't press save on the shipping costs . . . . or you forgot
if you are a seller that the system would have a nag page to say: "Are you sure
that you want to proceed with an order with zero shipping, and all you have to
do is say yes to proceed instead of either eating shipping costs on quotes, or
having to look unprofessional in front of customers asking for shipping fees.
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| | | | | Author: | bje | | Posted: | Dec 8, 2020 00:16 | | Subject: | Re: Warning - zero dollars shipping . . . . | | Viewed: | 60 times | | Topic: | Suggestions | |
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| In Suggestions, Breakdown26 writes:
| | It's probably been suggested a billion times over, but it would be really
cool if the you didn't press save on the shipping costs . . . . or you forgot
if you are a seller that the system would have a nag page to say: "Are you sure
that you want to proceed with an order with zero shipping, and all you have to
do is say yes to proceed instead of either eating shipping costs on quotes, or
having to look unprofessional in front of customers asking for shipping fees.
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Why is it unprofessional to send an invoice and demand payment for the financial
liability the buyer agreed to? I might be misunderstanding your suggestion. You
do know obviously that there are three different final buttons, depending on
your store setup? In your case as a non-IC store, the final button specifically
says the seller will send an invoice. I cannot see as you do not ship to me (and
I will not change my address), but do you have the quote function actually enabled
as well?
And last but not least - have someone in Canada check for you which shipping
option BL automatically picks for a buyer. It might very well be that one of
your pickup options are chosen for buyers and they just click through. There
are very experienced return buyers in my store who still click through with the
incorrect default shipping method BL chooses for them.
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| | | | | | | Author: | Vosblokjes | | Posted: | Dec 8, 2020 02:51 | | Subject: | Re: Warning - zero dollars shipping . . . . | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, bje writes:
| | In Suggestions, Breakdown26 writes:
| | It's probably been suggested a billion times over, but it would be really
cool if the you didn't press save on the shipping costs . . . . or you forgot
if you are a seller that the system would have a nag page to say: "Are you sure
that you want to proceed with an order with zero shipping, and all you have to
do is say yes to proceed instead of either eating shipping costs on quotes, or
having to look unprofessional in front of customers asking for shipping fees.
|
Why is it unprofessional to send an invoice and demand payment for the financial
liability the buyer agreed to? I might be misunderstanding your suggestion. You
do know obviously that there are three different final buttons, depending on
your store setup? In your case as a non-IC store, the final button specifically
says the seller will send an invoice. I cannot see as you do not ship to me (and
I will not change my address), but do you have the quote function actually enabled
as well?
And last but not least - have someone in Canada check for you which shipping
option BL automatically picks for a buyer. It might very well be that one of
your pickup options are chosen for buyers and they just click through. There
are very experienced return buyers in my store who still click through with the
incorrect default shipping method BL chooses for them.
|
I think he means that a seller should get a warning when sending an invoice when
the shiping cost is set at 0.
Maybe a few to many have gone out without entering the correct shipping cost
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| | | | | | | | | Author: | yorbrick | | Posted: | Dec 8, 2020 03:00 | | Subject: | Re: Warning - zero dollars shipping . . . . | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, BasKrie writes:
| | In Suggestions, bje writes:
| | In Suggestions, Breakdown26 writes:
| | It's probably been suggested a billion times over, but it would be really
cool if the you didn't press save on the shipping costs . . . . or you forgot
if you are a seller that the system would have a nag page to say: "Are you sure
that you want to proceed with an order with zero shipping, and all you have to
do is say yes to proceed instead of either eating shipping costs on quotes, or
having to look unprofessional in front of customers asking for shipping fees.
|
Why is it unprofessional to send an invoice and demand payment for the financial
liability the buyer agreed to? I might be misunderstanding your suggestion. You
do know obviously that there are three different final buttons, depending on
your store setup? In your case as a non-IC store, the final button specifically
says the seller will send an invoice. I cannot see as you do not ship to me (and
I will not change my address), but do you have the quote function actually enabled
as well?
And last but not least - have someone in Canada check for you which shipping
option BL automatically picks for a buyer. It might very well be that one of
your pickup options are chosen for buyers and they just click through. There
are very experienced return buyers in my store who still click through with the
incorrect default shipping method BL chooses for them.
|
I think he means that a seller should get a warning when sending an invoice when
the shiping cost is set at 0.
Maybe a few to many have gone out without entering the correct shipping cost
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Surely that is what the invoice preview is for.
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| | | | | | | | | Author: | Breakdown26 | | Posted: | Dec 8, 2020 09:00 | | Subject: | Re: Warning - zero dollars shipping . . . . | | Viewed: | 58 times | | Topic: | Suggestions | |
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| In Suggestions, BasKrie writes:
| | In Suggestions, bje writes:
| | In Suggestions, Breakdown26 writes:
| | It's probably been suggested a billion times over, but it would be really
cool if the you didn't press save on the shipping costs . . . . or you forgot
if you are a seller that the system would have a nag page to say: "Are you sure
that you want to proceed with an order with zero shipping, and all you have to
do is say yes to proceed instead of either eating shipping costs on quotes, or
having to look unprofessional in front of customers asking for shipping fees.
|
Why is it unprofessional to send an invoice and demand payment for the financial
liability the buyer agreed to? I might be misunderstanding your suggestion. You
do know obviously that there are three different final buttons, depending on
your store setup? In your case as a non-IC store, the final button specifically
says the seller will send an invoice. I cannot see as you do not ship to me (and
I will not change my address), but do you have the quote function actually enabled
as well?
And last but not least - have someone in Canada check for you which shipping
option BL automatically picks for a buyer. It might very well be that one of
your pickup options are chosen for buyers and they just click through. There
are very experienced return buyers in my store who still click through with the
incorrect default shipping method BL chooses for them.
|
I think he means that a seller should get a warning when sending an invoice when
the shiping cost is set at 0.
Maybe a few to many have gone out without entering the correct shipping cost
|
I was processing a quote, I put my shipping costs, forgot to press the button
to save that invoiced and presto: Free shipping. I think in most instances (99%
of the time the seller does not mean to offer free shipping). It's the first
time it's happened to me, but honestly not the first near miss. A "are you
sure" prompt wouldn't be much to ask.
Not on my feedback, but I saw on another were someone accidentally did a zero
shipping on an expensive ship a series of back-and-forth negatives with the buyer
demanding to: ACCEPT the payment!!! I can't be the first person annoyed
by this. My annoyance comes from the fact that you put shipping costs on a separate
screen than you actually invoice on - unless I'm doing it all wrong.
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Canada, Ontario
South Africa, Western Cape
Netherlands, Drenthe
United Kingdom, England