Discussion Forum: Thread 268984

 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 1, 2020 13:45
 Subject: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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Store: Cosmic Toys
About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae
 Author: cptnruthless View Messages Posted By cptnruthless
 Posted: Jun 1, 2020 14:04
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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cptnruthless (1188)

Location:  USA, California
Member Since Contact Type Status
Aug 30, 2006 Contact Member Seller
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Store: Captain's Brick Shop
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Are you sure this email is actually from paypal and not a phishing scam to get
your paypal info?
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 1, 2020 14:28
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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Store: Cosmic Toys
In Shipping, cptnruthless writes:
  In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Are you sure this email is actually from paypal and not a phishing scam to get
your paypal info?

Yes, it is. It shows up after logging in to PayPal. I'm surprised no one
has mentioned this before.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 1, 2020 14:35
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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SylvainLS (36)

Location:  France, Nouvelle-Aquitaine
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BrickLink Discussions Moderator (?)
In Shipping, cosmicray writes:
  […]
I'm surprised no one has mentioned this before.

I remember having read about it a couple of times on the forum in the past years.
 Author: mach1baby View Messages Posted By mach1baby
 Posted: Jun 1, 2020 14:09
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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mach1baby (6740)

Location:  USA, Washington
Member Since Contact Type Status
Mar 26, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Everything StarWars & More
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

It's from paypal, we have gotten them and you are at the mercy of the USPS
and there is no chance you will ever win that battle. Pay and move on.

Scott
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 1, 2020 14:18
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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Adjour (1219)

Location:  USA, California
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Happened to me only once, luckily small amount (like $1.50?) I don't know
how you would even contest something like this.
 Author: phatras View Messages Posted By phatras
 Posted: Jun 1, 2020 15:45
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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phatras (659)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 27, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Phats Brick Haus
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Just got one the other day as well. I know my postage was right but it wasn't
worth the fight over a few bucks. The inconvenience of having to take packages
to the post office stand in line and all that is not worth it imo. I asked my
post office about it and they said they don't know the exact reason it was
wrong
 Author: MidwestBrick View Messages Posted By MidwestBrick
 Posted: Jun 1, 2020 16:29
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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MidwestBrick (1497)

Location:  USA, Wisconsin
Member Since Contact Type Status
Oct 17, 2016 Contact Member Seller
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Store: Midwest Brick Factory
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Just pay the difference, there is nothing you can do. These will happen every
so often no matter how perfect we all are. The last time I got one the order
was about 2 oz's. They said it weighed 12-16 oz. Paying the $2 was easier
than wasting another minute being upset about it.

Also, I have gone down the path calling every USPS person I could get directed
to and NONE were able to help. I repeat... NONE.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 1, 2020 16:44
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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View Collage Pic
Store: Cosmic Toys
In Shipping, MidwestBrick writes:
  In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Just pay the difference, there is nothing you can do. These will happen every
so often no matter how perfect we all are. The last time I got one the order
was about 2 oz's. They said it weighed 12-16 oz. Paying the $2 was easier
than wasting another minute being upset about it.

Also, I have gone down the path calling every USPS person I could get directed
to and NONE were able to help. I repeat... NONE.

Please read my other message.

This is wrong. We are being accused of something, then being forced to admit
guilt. Regardless of the monetary amounts involved, the presumed admission of
guilt opens all kinds of kafka-esq doors. This is precisely what the movie Brazil
was all about, the ability of a simple error to run someone's life into the
ground, with no recourse.

There needs to be a valid way to complain about this, and in unison.

Nita Rae
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 1, 2020 20:52
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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Adjour (1219)

Location:  USA, California
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Shipping, cosmicray writes:
  In Shipping, MidwestBrick writes:
  In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Just pay the difference, there is nothing you can do. These will happen every
so often no matter how perfect we all are. The last time I got one the order
was about 2 oz's. They said it weighed 12-16 oz. Paying the $2 was easier
than wasting another minute being upset about it.

Also, I have gone down the path calling every USPS person I could get directed
to and NONE were able to help. I repeat... NONE.

Please read my other message.

This is wrong. We are being accused of something, then being forced to admit
guilt. Regardless of the monetary amounts involved, the presumed admission of
guilt opens all kinds of kafka-esq doors. This is precisely what the movie Brazil
was all about, the ability of a simple error to run someone's life into the
ground, with no recourse.

There needs to be a valid way to complain about this, and in unison.

Nita Rae

I don't disagree with you, but I think most of us have long forgotten which
orders and which amounts they were, so its kinda hard to complain today.

I think we would need to come up with some sort of cataloging system for these
errors so they can be presented all at once?
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 1, 2020 16:31
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

This issue has been somewhat resolved, but not in the way I had hoped for.

I went to the post office. Mine is rather small by USPS standards, and I spoke
to the postmaster. I showed him the email, the receipt for the original postage,
and a recreation of the actual order (same set, same box). He looked at all the
evidence and agreed that the weight on the original label was correct, but what
to do about it ?

He made a couple of phone calls, to his supervisory office. They had no capability
to reverse the claim of the package being overweight, but they told him to keep
the customer happy. So what he asked me to do, was to pay the amount claimed,
then show him proof of the payment. I walked outside, sat down on the covered
sidewalk, flipped on the hotspot on phone, opened my laptop and did just that.
Then I walked back inside, showed it to him. He asked me to fill out my information
on the top of a refund form, then he refunded me the amount I just payed.

In one sense, I am revenue neutral, other than the time and gas to go do this.
But now I have a record with USPS, that I shipped a package with insufficient
weight. I am going to pursue the Dispute, and make it clear that I want my record
cleared, not the refund (since that has already been done). What do you want
to bet that their systems are so mis-programmed, that they have no way to clear
my record without a refund.

Presumably I can print postage again, but I have not yet tried.

Nita Rae
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Jun 1, 2020 21:23
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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CPgolfaddict (3563)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
Did the USPS start the dispute or did the buyer start it?

A couple of months ago I received a Postage Due notice in my postal mailbox.
I wasn't sure at first, but it was indeed for a BL order I placed. I looked
in paypal for the ability to start a dispute for Postage Due. But I never found
a way to make it happen.

In my case the seller made good on the Postage Due issue after I contacted them
via BL. So I never dug into PayPal disputes any further.
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Jun 1, 2020 21:28
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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CPgolfaddict (3563)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
PS... has anyone seen this when NOT using PayPal for printing shipping labels?


I don't use it, and in my one incident the seller didn't either.

In Shipping, CPgolfaddict writes:
  Did the USPS start the dispute or did the buyer start it?

A couple of months ago I received a Postage Due notice in my postal mailbox.
I wasn't sure at first, but it was indeed for a BL order I placed. I looked
in paypal for the ability to start a dispute for Postage Due. But I never found
a way to make it happen.

In my case the seller made good on the Postage Due issue after I contacted them
via BL. So I never dug into PayPal disputes any further.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 1, 2020 21:47
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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wildchicken13 (763)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Shipping, CPgolfaddict writes:
  PS... has anyone seen this when NOT using PayPal for printing shipping labels?


I don't use it, and in my one incident the seller didn't either.

What do you use? I don't particularly like using PayPal to print shipping
labels, but I don't really want to pay for a subscription to Stamps.com and
I don't know what alternatives there are.

  In Shipping, CPgolfaddict writes:
  Did the USPS start the dispute or did the buyer start it?

A couple of months ago I received a Postage Due notice in my postal mailbox.
I wasn't sure at first, but it was indeed for a BL order I placed. I looked
in paypal for the ability to start a dispute for Postage Due. But I never found
a way to make it happen.

In my case the seller made good on the Postage Due issue after I contacted them
via BL. So I never dug into PayPal disputes any further.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 1, 2020 21:57
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Shipping, wildchicken13 writes:
  In Shipping, CPgolfaddict writes:
  PS... has anyone seen this when NOT using PayPal for printing shipping labels?


I don't use it, and in my one incident the seller didn't either.

What do you use? I don't particularly like using PayPal to print shipping
labels, but I don't really want to pay for a subscription to Stamps.com and
I don't know what alternatives there are.


What I got hit with today, can happen on any USPS certified e-postage system.
Don't blame PayPal, they didn't cause this.

Nita Rae
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 1, 2020 22:16
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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wildchicken13 (763)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Shipping, cosmicray writes:
  In Shipping, wildchicken13 writes:
  In Shipping, CPgolfaddict writes:
  PS... has anyone seen this when NOT using PayPal for printing shipping labels?


I don't use it, and in my one incident the seller didn't either.

What do you use? I don't particularly like using PayPal to print shipping
labels, but I don't really want to pay for a subscription to Stamps.com and
I don't know what alternatives there are.


What I got hit with today, can happen on any USPS certified e-postage system.
Don't blame PayPal, they didn't cause this.

Nita Rae

I'm not blaming this on PayPal; I'm just wondering what other e-postage
systems other members use.
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Jun 1, 2020 22:46
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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CPgolfaddict (3563)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
Endicia. Stamps.com bought them out awhile back. On the web essentially the
same as Stamps.com. But I still keep an old desktop client from Endicia called
Dazzle...but I'm mostly done moving to the web based system which can pull
in PayPal orders.

The subscription is worth it to me.
 Author: RecycledBrick View Messages Posted By RecycledBrick
 Posted: Jun 1, 2020 23:26
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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RecycledBrick (6884)

Location:  USA, Washington
Member Since Contact Type Status
May 27, 2002 Contact Member Seller
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Store: Recycled Brick
I used Endicia for years but I wanted to trim costs. I need liked PayPal for
shipping. Currently I am using Pirate Ship for a month now and haven't had
any problems. There are no fees.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 1, 2020 21:56
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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Store: Cosmic Toys
In Shipping, CPgolfaddict writes:
  PS... has anyone seen this when NOT using PayPal for printing shipping labels?


I don't use it, and in my one incident the seller didn't either.


This is not specific to PayPal. On other E-postage systems, apparently they just
dun the connected payment card with no discussion. Only after you get hit, do
you go discuss this with them.

Nita Rae
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Jun 1, 2020 22:48
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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CPgolfaddict (3563)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
This is another reason why I'm asking. I would expect a charge to go through
for Postage Due and your account debited. I remember when this was announced
by the USPS. I received emails from USPS and Endicia saying this could happen.
It has NOT happened to me, so I can't really say what the procedure is or
should be.


In Shipping, cosmicray writes:
  In Shipping, CPgolfaddict writes:
  PS... has anyone seen this when NOT using PayPal for printing shipping labels?


I don't use it, and in my one incident the seller didn't either.


This is not specific to PayPal. On other E-postage systems, apparently they just
dun the connected payment card with no discussion. Only after you get hit, do
you go discuss this with them.

Nita Rae
 Author: RecycledBrick View Messages Posted By RecycledBrick
 Posted: Jun 1, 2020 23:30
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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RecycledBrick (6884)

Location:  USA, Washington
Member Since Contact Type Status
May 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Recycled Brick
In Shipping, CPgolfaddict writes:
  This is another reason why I'm asking. I would expect a charge to go through
for Postage Due and your account debited. I remember when this was announced
by the USPS. I received emails from USPS and Endicia saying this could happen.
It has NOT happened to me, so I can't really say what the procedure is or
should be.

It never has worked. I had Endicia for years and I shipped with the wrong postage
amount. I thought that it would be billed to my account but never happened but
showed up postage due. I shipped a few with too much postage to see if they
got credited and that didn't happen either.
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Jun 1, 2020 22:59
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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CPgolfaddict (3563)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
I'm guessing there are a few factors that have to line up for the USPS to
make this happen. It is for packages. In my case when I was the buyer, the
seller's chosen rate was the Large Envelope rate. Which doesn't have
the tracking bar code. So perhaps this is why it couldn't work and I had
to pay the postage due at the Post Office.

I would think if it really comes down to it, you could push the USPS to prove
it. Was there an overhead photo of your package while it was on the scale?
Perhaps that would show there was more than one package there....or a worker
simply put their hand on the scale while you package was being weighed.

Sounds like "image analysis" is a thing here: https://faq.usps.com/s/article/Automated-Package-Verification-Program

In Shipping, cosmicray writes:
  In Shipping, CPgolfaddict writes:
  PS... has anyone seen this when NOT using PayPal for printing shipping labels?


I don't use it, and in my one incident the seller didn't either.


This is not specific to PayPal. On other E-postage systems, apparently they just
dun the connected payment card with no discussion. Only after you get hit, do
you go discuss this with them.

Nita Rae
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 2, 2020 05:11
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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Store: Cosmic Toys
In Shipping, CPgolfaddict writes:
  I'm guessing there are a few factors that have to line up for the USPS to
make this happen. It is for packages. In my case when I was the buyer, the
seller's chosen rate was the Large Envelope rate. Which doesn't have
the tracking bar code. So perhaps this is why it couldn't work and I had
to pay the postage due at the Post Office.

I would think if it really comes down to it, you could push the USPS to prove
it. Was there an overhead photo of your package while it was on the scale?
Perhaps that would show there was more than one package there....or a worker
simply put their hand on the scale while you package was being weighed.

Sounds like "image analysis" is a thing here: https://faq.usps.com/s/article/Automated-Package-Verification-Program


The word that comes to my mind is extortion. USPS said I had to give them
more money, before they would allow me to print postage. They did that based
upon a fraudulent claim. If enough people were willing to join hands on
this, I think it meets the requirements for a class-action suit.

Nita Rae
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 1, 2020 21:54
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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cosmicray (3062)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
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Store: Cosmic Toys
In Shipping, CPgolfaddict writes:
  Did the USPS start the dispute or did the buyer start it?

A couple of months ago I received a Postage Due notice in my postal mailbox.
I wasn't sure at first, but it was indeed for a BL order I placed. I looked
in paypal for the ability to start a dispute for Postage Due. But I never found
a way to make it happen.

In my case the seller made good on the Postage Due issue after I contacted them
via BL. So I never dug into PayPal disputes any further.

It's a USPS automated system (i.e. no humans were sacrificed) that thinks
it can weigh packages in the middle of doing a high-speed sort at a sectional
center. The machine is not so great at seeing the correct weight, but in doing
so, allows USPS to claim all the packages they are catching (when in reality
they are wrecking people's businesses).

Nita Rae
 Author: edk View Messages Posted By edk
 Posted: Jun 1, 2020 22:21
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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edk (8502)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 17, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Timeless Toy Bricks
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

Perhaps they are trying to make up for the people who actually rip them off intentionally.
Last week I received a package weighing 11 pounds in a plain cardboard box. The
seller printed a label for a SFRB (small flat rate priority mail box) that the
contents could not possibly fit into. It arrived to me with no incident. If they
claim to be catching a few ounce discrepancies how can they miss one off by 9
pounds of postage costs. Makes me think of stepping over a dollar to pick up
a dime. In all honestly this does make perfect governmental sense.
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Jun 2, 2020 17:51
 Subject: Re: Beware of PayPal/USPS underpaid postage claim
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 Topic: Shipping
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calebfishn (1613)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
In Shipping, cosmicray writes:
  About 6 AM this morning, I received an email from PayPal. It says that I shipped
an order with insufficient postage. Because of that, and until I pay the difference,
I am locked out of printing postage via PayPal. The package in question had FCPS
14-ozs on it, and USPS claims it weighs 1.4 lbs. So they are claiming I owe the
difference for 2-lbs PM.

I know for a fact that the package had correct postage. I keep images of all
my packing operations, and the images confirmed the correct item was shipped.
I have also recreated that order and it weighs 14 oz.

Until I get this sorted out, or cough up their claimed postage, I am locked out
of printing postage via USPS.

Anyone want to join me on a protest line ?

Nita Rae

I had one of these a while back. I guess that the alternative to getting this
message, is for the postal service to return the package to shipper, or charge
the recipient postage due on delivery. Although it is an annoyance when there
is a disagreement, I prefer this system that lets the post office proceed with
delivery of the package to the buyer.