Discussion Forum: Thread 262391

 Author: Limpan1983 View Messages Posted By Limpan1983
 Posted: Jan 12, 2020 07:14
 Subject: Problem with my just started store
 Viewed: 197 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Limpan1983 (24)

Location:  Sweden, Västerbotten
Member Since Contact Type Status
Sep 21, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BricksOfTheNorth
Hello!

So, I've just set up a store. However, when someone tries to buy parts (only),
the proceed to checkout button is dimmed snd you cannot do that final step for
placing an order (and if you click on your cart list it says that there is a
problem that needs to be resolved.

I have tried both without min. limits, and with.

This does not happen if you also add a set to the order (a CMF for example).
Anyone has experienced this before?

All the best, and thanks in advance for tips and insights!

Linus
 Author: Quba View Messages Posted By Quba
 Posted: Jan 12, 2020 07:22
 Subject: Re: Problem with my just started store
 Viewed: 43 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Quba (65)

Location:  Germany, Nordrhein-Westfalen
Member Since Contact Type Status
May 29, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Paranormal Bricks
Have you enabled your shipping methods? You have to tick the box right next to
them.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 12, 2020 07:24
 Subject: Re: Problem with my just started store
 Viewed: 46 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brickwilbo (1473)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Help, Limpan1983 writes:
  Hello!

So, I've just set up a store. However, when someone tries to buy parts (only),
the proceed to checkout button is dimmed snd you cannot do that final step for
placing an order (and if you click on your cart list it says that there is a
problem that needs to be resolved.

I have tried both without min. limits, and with.

This does not happen if you also add a set to the order (a CMF for example).
Anyone has experienced this before?

All the best, and thanks in advance for tips and insights!

Linus

You ship to 7 countries only.
 Author: Mchaffir View Messages Posted By Mchaffir
 Posted: Jan 12, 2020 12:00
 Subject: Re: Problem with my just started store
 Viewed: 47 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Mchaffir (1830)

Location:  USA, Ohio
Member Since Contact Type Status
Oct 17, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bobbys Used Bricks
I have found that if you have seller protection enabled it causes this problem.
If you remove it the person should be able to check out.

Settings -- Management -- Checkout
 Author: Limpan1983 View Messages Posted By Limpan1983
 Posted: Jan 12, 2020 23:03
 Subject: Re: Problem with my just started store
 Viewed: 45 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Limpan1983 (24)

Location:  Sweden, Västerbotten
Member Since Contact Type Status
Sep 21, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BricksOfTheNorth
In Help, Mchaffir writes:
  I have found that if you have seller protection enabled it causes this problem.
If you remove it the person should be able to check out.

Settings -- Management -- Checkout

Thank you all for your feedback! I think I have found the problem. I have set
up my shipping method somewhat wrongly.