Discussion Forum: Thread 255932

 Author: McBricks View Messages Posted By McBricks
 Posted: Aug 10, 2019 08:50
 Subject: Feedback response
 Viewed: 158 times
 Topic: Help
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McBricks (5003)

Location:  USA, Kentucky
Member Since Contact Type Status
Jan 23, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Father & Son Bricks
Where do we go to respond to feedback left?
 Author: Soviet View Messages Posted By Soviet
 Posted: Aug 10, 2019 09:24
 Subject: Re: Feedback response
 Viewed: 33 times
 Topic: Help
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Soviet (16)

Location:  Poland, w. Pomorskie
Member Since Contact Type Status
Mar 20, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Flat Tile
In Help, McBricks writes:
  Where do we go to respond to feedback left?

My Store - Feedback or My BL - Feedback
 Author: popsicle View Messages Posted By popsicle
 Posted: Aug 10, 2019 09:54
 Subject: Re: Feedback response
 Viewed: 60 times
 Topic: Help
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popsicle (5695)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, McBricks writes:
  Where do we go to respond to feedback left?

I’m kinda surprised to see such a feedback left for you and your son, James.
I know what a fantastic store you guys operate. One of the better ones, with
your top notch service and care. I hope the other member will reconsider. Until
then, and in addressing your question:

- Go to your Profile in Feedback Forum by clicking-on your feedback number

- At the bottom of the page you’ll see “If you are McBricks, you may Reply to
comments” the word “Reply” is the link you need. Exampled in screenshot below…
 
 Author: popsicle View Messages Posted By popsicle
 Posted: Aug 10, 2019 10:41
 Subject: Re: Feedback response
 Viewed: 50 times
 Topic: Help
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popsicle (5695)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, popsicle writes:
  In Help, McBricks writes:
  Where do we go to respond to feedback left?

I’m kinda surprised to see such a feedback left for you and your son, James.

Just realized how much time has elapsed since dealing with you guys. That your
son would have grown-up and may no longer be a part of the running of your store.
Time does seem to vanish before our eyes, when considering our kids

  I know what a fantastic store you guys operate. One of the better ones, with
your top notch service and care. I hope the other member will reconsider. Until
then, and in addressing your question:

- Go to your Profile in Feedback Forum by clicking-on your feedback number

- At the bottom of the page you’ll see “If you are McBricks, you may Reply to
comments” the word “Reply” is the link you need. Exampled in screenshot below…
 Author: McBricks View Messages Posted By McBricks
 Posted: Aug 10, 2019 16:52
 Subject: Re: Feedback response
 Viewed: 57 times
 Topic: Help
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McBricks (5003)

Location:  USA, Kentucky
Member Since Contact Type Status
Jan 23, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Father & Son Bricks
In Help, popsicle writes:
  In Help, McBricks writes:
  Where do we go to respond to feedback left?

I’m kinda surprised to see such a feedback left for you and your son, James.
I know what a fantastic store you guys operate. One of the better ones, with
your top notch service and care. I hope the other member will reconsider. Until
then, and in addressing your question:

- Go to your Profile in Feedback Forum by clicking-on your feedback number

- At the bottom of the page you’ll see “If you are McBricks, you may Reply to
comments” the word “Reply” is the link you need. Exampled in screenshot below…

Thank you for the complement. The name is the name from years ago and I did not
change it once Son grew up and went on. This is a great store. This was an overseas
deal where the buyer knew what the shipping cost were up front and wanted some
goofy shipping packing instructions because of her customs issues she was having
so once she received the order started complaining. I asked what I could do to
help but this buyer there was no helping her. No matter what I could do it was
not going to matter. So, She waited until 11:59 on the 180th day to cowardly
leave her feedback and plot her revenge.
 Author: popsicle View Messages Posted By popsicle
 Posted: Aug 10, 2019 17:27
 Subject: Re: Feedback response
 Viewed: 63 times
 Topic: Help
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popsicle (5695)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, McBricks writes:
  In Help, popsicle writes:
  In Help, McBricks writes:
  Where do we go to respond to feedback left?

I’m kinda surprised to see such a feedback left for you and your son, James.
I know what a fantastic store you guys operate. One of the better ones, with
your top notch service and care. I hope the other member will reconsider. Until
then, and in addressing your question:

- Go to your Profile in Feedback Forum by clicking-on your feedback number

- At the bottom of the page you’ll see “If you are McBricks, you may Reply to
comments” the word “Reply” is the link you need. Exampled in screenshot below…

Thank you for the complement. The name is the name from years ago and I did not
change it once Son grew up and went on. This is a great store. This was an overseas
deal where the buyer knew what the shipping cost were up front and wanted some
goofy shipping packing instructions because of her customs issues she was having
so once she received the order started complaining. I asked what I could do to
help but this buyer there was no helping her. No matter what I could do it was
not going to matter.

Between the buyer's "complaining" and your process of offering to help, did
you ever glean what the "customs issues" were exactly?