Discussion Forum: Thread 255805

 Author: Theponymous12 View Messages Posted By Theponymous12
 Posted: Aug 7, 2019 03:38
 Subject: Seller Claims Shipped - Been 48 Days
 Viewed: 257 times
 Topic: Problem Order
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Theponymous12 (0)

Location:  USA, California
Member Since Contact Type Status
Jun 23, 2019 Contact Member Buyer
Buying Privileges - OK
Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?
 Author: cycbuild View Messages Posted By cycbuild
 Posted: Aug 7, 2019 04:13
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 107 times
 Topic: Problem Order
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cycbuild (567)

Location:  USA, California
Member Since Contact Type Status Collage
Apr 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: AFOL At Names
In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Is a Lepin store really on BrickLink ?

You can open up a PayPal dispute and then escalate it to a claim.
 




 Author: tonnic View Messages Posted By tonnic
 Posted: Aug 7, 2019 07:47
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 79 times
 Topic: Problem Order
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tonnic (3082)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
In Problem Order, cycbuild writes:
  In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Is a Lepin store really on BrickLink ?

You can open up a PayPal dispute and then escalate it to a claim.

Where can I read it is about Lepin?
 Author: cycbuild View Messages Posted By cycbuild
 Posted: Aug 7, 2019 07:51
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 71 times
 Topic: Problem Order
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cycbuild (567)

Location:  USA, California
Member Since Contact Type Status Collage
Apr 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: AFOL At Names
In Problem Order, tonnic writes:
  In Problem Order, cycbuild writes:
  In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Is a Lepin store really on BrickLink ?

You can open up a PayPal dispute and then escalate it to a claim.

Where can I read it is about Lepin?

A quick online searcharoo. DuckDuckGo?
 Author: tonnic View Messages Posted By tonnic
 Posted: Aug 7, 2019 07:57
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 67 times
 Topic: Problem Order
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tonnic (3082)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
In Problem Order, cycbuild writes:
  In Problem Order, tonnic writes:
  In Problem Order, cycbuild writes:
  In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Is a Lepin store really on BrickLink ?

You can open up a PayPal dispute and then escalate it to a claim.

Where can I read it is about Lepin?

A quick online searcharoo. DuckDuckGo?

If so, this transaction has got nothing to do with Bricklink because it was done
through a different website.
Therefore this forumpost isn’t right or the Lepin idea isn’t right.
 Author: cycbuild View Messages Posted By cycbuild
 Posted: Aug 7, 2019 07:55
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 59 times
 Topic: Problem Order
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cycbuild (567)

Location:  USA, California
Member Since Contact Type Status Collage
Apr 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: AFOL At Names
Wonder if their loyalty rewards program is comparable to LEGO shop at home?

https://www.buildingtoystore.com/en/
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Aug 7, 2019 06:22
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 77 times
 Topic: Problem Order
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StarBrick (5262)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: StarBrick's BrickShop
In Problem Order, Theponymous12 writes:
  This was my first purchase on bricklink. Is this what I should expect
in the future?

Sorry to read you have this experience. BL itself is only a platform providing
space for sellers and buyers to meet. Individual sellers have individual terms
etc.
If paid with PP: claim it at PP!
If paid by card: claim it at your credit card company.

Please provide the correct username so we might help further; I can't find
this store or user.....

Cheers
StarBrick
 Author: cycbuild View Messages Posted By cycbuild
 Posted: Aug 7, 2019 06:57
 Subject: (Cancelled)
 Viewed: 72 times
 Topic: Problem Order
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cycbuild (567)

Location:  USA, California
Member Since Contact Type Status Collage
Apr 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: AFOL At Names
(Cancelled)
 Author: tonnic View Messages Posted By tonnic
 Posted: Aug 7, 2019 07:50
 Subject: (Cancelled)
 Viewed: 40 times
 Topic: Problem Order
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tonnic (3082)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
(Cancelled)
 Author: tonnic View Messages Posted By tonnic
 Posted: Aug 7, 2019 07:54
 Subject: (Cancelled)
 Viewed: 54 times
 Topic: Problem Order
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tonnic (3082)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
(Cancelled)
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Aug 7, 2019 08:24
 Subject: Re: Seller Claims Shipped - Been 48 Days
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 Topic: Problem Order
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SylvainLS (32)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Problem Order, tonnic writes:
  […]
I think you need to delete your message.
1) this shop is closed since january, this post is for an order made in june.
2) someone might read this like this store is doing bad business while the most
likely (due to the dates I know for sure the are not involved) have nothing to
do with this matter.

Never name a member on Bricklink when you are just guessing, some people think
that if there is smoke...

Maybe you could have snipped the store name in your own message too
 Author: tonnic View Messages Posted By tonnic
 Posted: Aug 7, 2019 08:56
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 63 times
 Topic: Problem Order
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tonnic (3082)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
In Problem Order, SylvainLS writes:
  In Problem Order, tonnic writes:
  […]
I think you need to delete your message.
1) this shop is closed since january, this post is for an order made in june.
2) someone might read this like this store is doing bad business while the most
likely (due to the dates I know for sure the are not involved) have nothing to
do with this matter.

Never name a member on Bricklink when you are just guessing, some people think
that if there is smoke...

Maybe you could have snipped the store name in your own message too

Well, you can’t think of it all, we leave that to you. 😉
 Author: mmookk61 View Messages Posted By mmookk61
 Posted: Aug 7, 2019 07:54
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 58 times
 Topic: Problem Order
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mmookk61 (194)

Location:  USA, Indiana
Member Since Contact Type Status
Apr 17, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Paul's Bricks
In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

They charged you the day before you joined Bricklink. how did that happen?
 Author: tonnic View Messages Posted By tonnic
 Posted: Aug 7, 2019 08:00
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 75 times
 Topic: Problem Order
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tonnic (3082)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
In Problem Order, mmookk61 writes:
  In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

They charged you the day before you joined Bricklink. how did that happen?

Maybe something that is mentioned above is right, he bought from a different
website.
If so, this post shouldn’t have been made in my opinion.
 Author: Adjour View Messages Posted By Adjour
 Posted: Aug 7, 2019 12:47
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 57 times
 Topic: Problem Order
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Adjour (543)

Location:  USA, California
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Just FYI, the Chinese government raided the lepin factory (and probably others)
and destroyed the machines (or molds? I forget)....oh about a month or so ago...

so it totally makes sense that if you ordered fake lego and the raid happened
right after that you didn't get anything. The timing is too perfect.

Go through paypal to get your money back. Its not coming.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Aug 7, 2019 14:11
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 53 times
 Topic: Problem Order
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yorbrick (703)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem Order, Adjour writes:
  In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Just FYI, the Chinese government raided the lepin factory (and probably others)
and destroyed the machines (or molds? I forget)....oh about a month or so ago...

so it totally makes sense that if you ordered fake lego and the raid happened
right after that you didn't get anything. The timing is too perfect.

Go through paypal to get your money back. Its not coming.

Most Lepin sales are not by Lemon but by third parties. If it is a purchase from
China it is probably enroute. I find orders from China can be anywhere from 4-8
weeks of cheap shipping is used.
 Author: Adjour View Messages Posted By Adjour
 Posted: Aug 7, 2019 14:41
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 48 times
 Topic: Problem Order
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Adjour (543)

Location:  USA, California
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Problem Order, yorbrick writes:
  In Problem Order, Adjour writes:
  In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Just FYI, the Chinese government raided the lepin factory (and probably others)
and destroyed the machines (or molds? I forget)....oh about a month or so ago...

so it totally makes sense that if you ordered fake lego and the raid happened
right after that you didn't get anything. The timing is too perfect.

Go through paypal to get your money back. Its not coming.

Most Lepin sales are not by Lemon but by third parties. If it is a purchase from
China it is probably enroute. I find orders from China can be anywhere from 4-8
weeks of cheap shipping is used.

China to the US takes about a week here.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Aug 7, 2019 15:28
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 49 times
 Topic: Problem Order
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yorbrick (703)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Problem Order, Adjour writes:
  In Problem Order, yorbrick writes:
  In Problem Order, Adjour writes:
  In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

Just FYI, the Chinese government raided the lepin factory (and probably others)
and destroyed the machines (or molds? I forget)....oh about a month or so ago...

so it totally makes sense that if you ordered fake lego and the raid happened
right after that you didn't get anything. The timing is too perfect.

Go through paypal to get your money back. Its not coming.

Most Lepin sales are not by Lemon but by third parties. If it is a purchase from
China it is probably enroute. I find orders from China can be anywhere from 4-8
weeks of cheap shipping is used.

China to the US takes about a week here.

That's an express service though, isn't it? I imagine most people buying
lepin to avoid costs of real Lego also skimp on the postage and go for surface
(by ship) mail.
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Aug 7, 2019 18:19
 Subject: Re: Seller Claims Shipped - Been 48 Days
 Viewed: 48 times
 Topic: Problem Order
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calebfishn (1277)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
In Problem Order, Theponymous12 writes:
  Seller BuildingToyStore charged my card on 6/22/19, sent me an invoice of sorts
then sent me a shipped email on 7/4/19. Have not recvd item and have contacted
them thru their site and thru their facebook page but recvd no responses. What
can i do? This was my first purchase on bricklink. Is this what I should expect
in the future?

International shipping can take time, especially if you elected a cheaper shipping
method such as surface mail. If your order shipped on 7/4/19, then it has not
been 48 days.

You can submit a Paypal claim.

What you can expect in future is that Bricklink sellers are by and large very
professional in attitude with responsive communication and prompt shipping. Of
course always check feedback before placing an order.