| Discussion Forum: Thread 246572 |
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| | | Author: | Leut  | | Posted: | Jan 2, 2019 13:00 | | Subject: | Add HTML functionality to shipping message | | Viewed: | 63 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| When I ship an order with a courier and I get a track-and-trace code, I also
add a URL to the message with which the buyer can easily keep an eye on the courier's
website and the status of the parcel.
This URL however can only be inserted as plain text and looks rather old school
and not quite professional as I would like to see. An image is attached to show
what I mean.
Is it a possibility there's some kind of HTML options added to the shipment
message with which we -the sellers- are able to create good looking messages?
If something like this already exists or if there are any other options I might
have overlooked, please do inform so.
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| | | | | Author: | calsbricks | | Posted: | Jan 2, 2019 13:11 | | Subject: | Re: Add HTML functionality to shipping message | | Viewed: | 27 times | | Topic: | Suggestions | |
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| In Suggestions, Leut writes:
| | When I ship an order with a courier and I get a track-and-trace code, I also
add a URL to the message with which the buyer can easily keep an eye on the courier's
website and the status of the parcel.
This URL however can only be inserted as plain text and looks rather old school
and not quite professional as I would like to see. An image is attached to show
what I mean.
Is it a possibility there's some kind of HTML options added to the shipment
message with which we -the sellers- are able to create good looking messages?
If something like this already exists or if there are any other options I might
have overlooked, please do inform so.
|
Hi there - very strange
We add the tracking url to our drive through messages and it works fine.
This is the URL that we use, replacing the [TRACKING NUMBVER] field with the
Post Office tracking number.
http://www.royalmail.com/portal/rm/track?trackNumber=[TRACKING NUMBER]
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| | | | | | | Author: | Leut | | Posted: | Jan 2, 2019 13:26 | | Subject: | Re: Add HTML functionality to shipping message | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, calsbricks writes:
| | In Suggestions, Leut writes:
| | When I ship an order with a courier and I get a track-and-trace code, I also
add a URL to the message with which the buyer can easily keep an eye on the courier's
website and the status of the parcel.
This URL however can only be inserted as plain text and looks rather old school
and not quite professional as I would like to see. An image is attached to show
what I mean.
Is it a possibility there's some kind of HTML options added to the shipment
message with which we -the sellers- are able to create good looking messages?
If something like this already exists or if there are any other options I might
have overlooked, please do inform so.
|
Hi there - very strange
We add the tracking url to our drive through messages and it works fine.
This is the URL that we use, replacing the [TRACKING NUMBVER] field with the
Post Office tracking number.
http://www.royalmail.com/portal/rm/track?trackNumber=[TRACKING NUMBER]
|
That already looks better than mine.
But wouldn’t it be more nicer to mention the tracking number only in the drive
through message, and this tracking number is a hyperlink, on which the buyer
can click to get routed to the courier’s statuspage?
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| | | | | | | | | Author: | calsbricks | | Posted: | Jan 2, 2019 13:33 | | Subject: | Re: Add HTML functionality to shipping message | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, Leut writes:
| | In Suggestions, calsbricks writes:
| | In Suggestions, Leut writes:
| | When I ship an order with a courier and I get a track-and-trace code, I also
add a URL to the message with which the buyer can easily keep an eye on the courier's
website and the status of the parcel.
This URL however can only be inserted as plain text and looks rather old school
and not quite professional as I would like to see. An image is attached to show
what I mean.
Is it a possibility there's some kind of HTML options added to the shipment
message with which we -the sellers- are able to create good looking messages?
If something like this already exists or if there are any other options I might
have overlooked, please do inform so.
|
Hi there - very strange
We add the tracking url to our drive through messages and it works fine.
This is the URL that we use, replacing the [TRACKING NUMBVER] field with the
Post Office tracking number.
http://www.royalmail.com/portal/rm/track?trackNumber=[TRACKING NUMBER]
|
That already looks better than mine.
But wouldn’t it be more nicer to mention the tracking number only in the drive
through message, and this tracking number is a hyperlink, on which the buyer
can click to get routed to the courier’s statuspage?
|
That above URL is pasted into our drive-thru messages with the appropriate number
in it (replacing the word tracking number) and over 5000 orders later we have
never had a problem other than they click on the link and the post office haven't
updated the information yet but that always goes away after a day or so.
Go to your postal service or courier web site and I am sure in their support
section they will have a list of the URL's to use with examples. That is
what we did
We still agree with you about smartening up the message capabilities so it can
be more of a marketing tool but at least you should be able to do this without
any problems.
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| | | | | | | | | | | Author: | Leut | | Posted: | Jan 2, 2019 14:30 | | Subject: | Re: Add HTML functionality to shipping message | | Viewed: | 24 times | | Topic: | Suggestions | |
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| In Suggestions, calsbricks writes:
| | In Suggestions, Leut writes:
| | In Suggestions, calsbricks writes:
| | In Suggestions, Leut writes:
| | When I ship an order with a courier and I get a track-and-trace code, I also
add a URL to the message with which the buyer can easily keep an eye on the courier's
website and the status of the parcel.
This URL however can only be inserted as plain text and looks rather old school
and not quite professional as I would like to see. An image is attached to show
what I mean.
Is it a possibility there's some kind of HTML options added to the shipment
message with which we -the sellers- are able to create good looking messages?
If something like this already exists or if there are any other options I might
have overlooked, please do inform so.
|
Hi there - very strange
We add the tracking url to our drive through messages and it works fine.
This is the URL that we use, replacing the [TRACKING NUMBVER] field with the
Post Office tracking number.
http://www.royalmail.com/portal/rm/track?trackNumber=[TRACKING NUMBER]
|
That already looks better than mine.
But wouldn’t it be more nicer to mention the tracking number only in the drive
through message, and this tracking number is a hyperlink, on which the buyer
can click to get routed to the courier’s statuspage?
|
That above URL is pasted into our drive-thru messages with the appropriate number
in it (replacing the word tracking number) and over 5000 orders later we have
never had a problem other than they click on the link and the post office haven't
updated the information yet but that always goes away after a day or so.
Go to your postal service or courier web site and I am sure in their support
section they will have a list of the URL's to use with examples. That is
what we did
We still agree with you about smartening up the message capabilities so it can
be more of a marketing tool but at least you should be able to do this without
any problems.
|
I guess that’ll be the most easiest solution for the time being. I’ll look into
the default message section and add some standardized URL’s with the tracking
number then added by the system.
Thanks anyway for your input!
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Netherlands, Drenthe
United Kingdom, England