If a buyer receives an order that is not in a cardboard box, he must send a picture
of the package (with mailing label visible) to Admin. Once Admin approves the
picture, the seller will receive a non-negotiable negative feedback. If three
such feedback are received then selling privileges are revoked.
I ship 99% of my orders in a box already, so I don't see why this would be
such a big deal.
It's not a big deal, you are right. We always ship orders in cardboard boxes
if the shopping cart weight is over ~25 grams or in case the order contains delicate
parts. But forcing all sellers to ship orders in cardboard boxes cannot be the
answer.
Our experience is that a certain number of customers *expect* and *want* their
orders to be shipped in bubblewrap envelopes. From time to time we are being
asked to ship even larger orders in bubblewrap envelopes.
There are more reasons to ship orders in bubblewrap envelopes as you may think
of. Examples:
- some customers have to pay customs fees and import taxes for parcels but not
for letters (and their customs office treats every cardboard box as a parcel
even if it was shipped as a "letter")
- bubblewrap envelopes may fit into customers's letterboxes while cardboard
boxes would not fit
- some post offices stack parcels onto each other regardless of how heavy and
large they are but treat bubblewrap envelopes with more care
Germany, Nordrhein-Westfalen
