Discussion Forum: Thread 221660

 Author: Admin View Messages Posted By Admin
 Posted: Jun 13, 2017 18:48
 Subject: Coming Soon: Instant Checkout
 Viewed: 3308 times
 Topic: NEWS
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Admin

Location: (Undetermined)
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Apr 30, 2000 Contact Member Admin
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BrickLink Administrator
Dear BrickLink sellers,

We know that selling on BrickLink is a unique experience, one which is unmatched by any other marketplace platform. We've heard that many of you are tired of sending invoices, worrying about non-paying buyers, and dealing with cancellation requests. We've listened to your feedback and have been diligently working on a solution to these common seller woes. After a considerable amount of time and effort put in from the team, we are pleased to finally announce that the long-awaited preview of Instant Checkout will premiere by the end of this month.

You may wonder why it took so much time for BrickLink to implement such a basic e-commerce feature. It’s simply because BrickLink is not like any standard e-commerce site. Despite its many drawbacks and inconveniences, worldwide BrickLink sellers have fully stretched out the flexibility of manual invoicing to provide unique perks and negotiable offers for their buyers. As a result, each store comes with unique policies for shipping and handling fee calculations. For example, some stores offer special discounts for qualified orders, some apply conditional insurance to a certain type of packages, etc. We had to read through and analyze thousands of written policies to figure out the most common practices. A dedicated team has been working on this top-priority project for years to make sure our new tool could automate the majority of them in a systematic way.

This newsletter answers many questions you might have for the Instant Checkout feature. We hope your store will participate in this streamlined shopping experience and order management process soon.

What is Instant Checkout?

It’s a combination of a new automated invoicing option and on-site payment methods such as PayPal or Stripe. With automated invoicing, buyers can view the final order price during checkout and make direct payment using on-site payment methods.

Why do I need to switch to Instant Checkout?

In some countries including Germany, E-commerce sites are required to show the final order price to buyers before they are obligated to pay. Instant Checkout is compliant with German E-commerce law and will make your business fully legitimate in any country. In addition, it will help the growth of your business as your store will be more frequently exposed to buyers when a new option to filter stores that support Instant Checkout is introduced to the BrickLink Catalog and Wanted List.

Can I automate the invoicing process without accepting onsite payments?

Yes, you can automate the invoicing process without accepting onsite payments; you’ll just need to set up automation-ready shipping methods. If your buyer chooses one of those shipping methods, they will see the final price during checkout and get an invoice as soon as they place an order.

Can I keep using manual invoicing instead of Instant Checkout?

Of course you can. Instant Checkout is an optional feature for sellers to participate in. If you don’t make any changes to your shipping settings, you can keep using your current manual invoicing methods. For those manual shipping methods, you have the option to enable the price quote feature.

How can I set up Instant Checkout?

If your store already accepts at least one onsite payment method, all you need to do is to set up automation-ready shipping methods to enable Instant Checkout. There are three ways to complete this step:

1. Migration of existing shipping methods

Your existing shipping methods with rate charts will be migrated to the new system along with other settings including insurance and handling fees. You can turn on the automated invoicing option for these methods to enable Instant Checkout.

2. Importing shared shipping methods

Sellers can share automation-ready shipping methods with other sellers in their country. You can review and import any shared shipping methods and customize them as you’d like.

3. Manual setup

In case your shipping policies are described only in your written store/shipping policies, they will not be automatically migrated to the new shipping settings. For that case, you can create a new shipping method or edit existing ones to fill in a predefined rate chart. You may also need to configure additional options and restrictions to match your written shipping policies.

How does it calculate shipping cost?

Shipping cost is determined by the predefined rate chart of each shipping method. Three different types of rate chart are supported:

  * Weight band: shipping cost is determined by the total item weight and destination zone
  * Price band: shipping cost is determined by the total item price and destination zone
  * Flat rate: A flat shipping rate will be applied per each destination zone

Each zone contains a list of countries which sellers can customize.

What are the additional options and restrictions I can configure for automation?

Additional options and restrictions can be configured by adding customizable rules.

Discount options

If you want to waive a portion or the full shipping cost for orders over a certain amount, you can add shipping discount rules.

Insurance options

Insurance options can be added for a zone or multiple zones with or without additional fees. You can set up your own flexible insurance policies with a combination of item price range and buyer/seller requests.

Tracking options

Sellers may also add tracking options with or without additional fees based on the item price, shipping fee, total weight, or when an order is insured.

Handling fees

Handling fees can be added based on the item price, per lot average value, or by a fixed price or rate.

Package restrictions

Since each shipping method has different package restrictions, sellers can configure the max package weight, dimension, length, volume, or girth to match each courier’s shipping methods.

How can buyers keep their orders open for multiple order batches with Instant Checkout?

Paid orders cannot be combined into order batches. To allow batch orders, you need to set up a manually-invoiced shipping method (i.e. ‘Keep orders open’). Once a buyer is ready to check out, they can choose an Instant Checkout shipping method and the total price will be calculated based on all of the unpaid orders.

Instead of listing multiple shipping methods for buyers, my store always picks the most affordable method for them. Can I still have that option with Instant Checkout?

If you don’t want your buyers to choose from a list of shipping methods, you can use the ‘Grouping’ feature. When multiple shipping methods are combined into a group, only the cheapest method within that group will be shown to buyers during checkout.

How can I manage orders received with Instant Checkout?

There is no additional action required to manage Instant Checkout orders. All Instant Checkout orders are received in ‘Paid’ status - you just need to pack and ship them.

When will this be available?

A seller preview of Instant Checkout will begin on June 21st, 2017. Sellers will be able to access new shipping method settings and experience the Instant Checkout shopping experience in their own stores. The public release schedule for Instant Checkout will be announced during the preview session.

If you have any questions or feedback, please feel free to leave a comment on this post.

Thanks,
BrickLink Instant Checkout Team
 Author: jbricks View Messages Posted By jbricks
 Posted: Jun 13, 2017 18:59
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 169 times
 Topic: Announce
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jbricks (8644)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
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Store: jbricks
Sounds great

please let the beta period run for at least a month to be able to straighten
out all bugs,

but more important, to make sure sellers now what margins to handle.

But most important,

Very happy with this, and an option for ideal (for the netherlands) would be
amazing.
 Author: randyipp View Messages Posted By randyipp
 Posted: Jun 13, 2017 19:02
 Subject: Re: Coming Soon: Instant Checkout
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randyipp (392)

Location:  USA, New Hampshire
Member Since Contact Type Status
Dec 24, 2004 Contact Member Seller
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Store: Addicted to Building
This sounds great and quite a bit to configure, but worth it. Looking forward
to reading lots of posts about it, and someone eating some bricks on video as
well.

Very happy to see that you have a way for sellers to preview this before implementation,
this has been the 1 major drawback with new feature roll-outs, so thanks!
 Author: .bob View Messages Posted By .bob
 Posted: Jun 13, 2017 19:57
 Subject: Re: Coming Soon: Instant Checkout
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.bob (878)

Location:  USA, Arizona
Member Since Contact Type Status
Aug 18, 2000 Member Does Not Allow to be Contacted Buyer
Buying Privileges - OK
In Announce, randyipp writes:
  ...and someone eating some bricks on video as well.



https://www.bricklink.com/message.asp?ID=1021350

"So I start a bet:
If BL implements auto checkout within 2 years from now: I will eat 10 bricks
2x4 (3001) and publish a video about that on Youtube (life vomiting!)
If BL implements auto checkout within 6 months from now: I'll pay all shipping
costs for any order anywhere in the world.
If BL implements auto checkout within 3 months from now: I will send any order
with a value of 10 Euro or less to any place in the world, completely free!
Yes, you don't have to pay for the order, nor for the shipping!

I'm so confident that auto checkout will never happen in the near future
that I can make this bet without blinking my eye. But I hope I'm wrong."
 Author: JMTBricks View Messages Posted By JMTBricks
 Posted: Jun 13, 2017 20:06
 Subject: Re: Coming Soon: Instant Checkout
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JMTBricks (63)

Location:  USA, Washington
Member Since Contact Type Status
Jan 2, 2017 Contact Member Seller
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Store: JMT Bricks
In Announce, .bob writes:
  In Announce, randyipp writes:
  ...and someone eating some bricks on video as well.



https://www.bricklink.com/message.asp?ID=1021350

"So I start a bet:
If BL implements auto checkout within 2 years from now: I will eat 10 bricks
2x4 (3001) and publish a video about that on Youtube (life vomiting!)
If BL implements auto checkout within 6 months from now: I'll pay all shipping
costs for any order anywhere in the world.
If BL implements auto checkout within 3 months from now: I will send any order
with a value of 10 Euro or less to any place in the world, completely free!
Yes, you don't have to pay for the order, nor for the shipping!

I'm so confident that auto checkout will never happen in the near future
that I can make this bet without blinking my eye. But I hope I'm wrong."

I like the free 10 euro order! Hopefully they are a person of their word...lol
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 13, 2017 20:10
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 54 times
 Topic: Announce
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Announce, JMTBricks writes:
  […]
I like the free 10 euro order! Hopefully they are a person of their word...lol

Look at the date of the bet, the free 10€ bet has been won (I mean, not by BL
).
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 14, 2017 00:59
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 70 times
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TheBrickGuys (7333)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Announce, .bob writes:
  In Announce, randyipp writes:
  ...and someone eating some bricks on video as well.



https://www.bricklink.com/message.asp?ID=1021350

"So I start a bet:
If BL implements auto checkout within 2 years from now: I will eat 10 bricks
2x4 (3001) and publish a video about that on Youtube (life vomiting!)
If BL implements auto checkout within 6 months from now: I'll pay all shipping
costs for any order anywhere in the world.
If BL implements auto checkout within 3 months from now: I will send any order
with a value of 10 Euro or less to any place in the world, completely free!
Yes, you don't have to pay for the order, nor for the shipping!

I'm so confident that auto checkout will never happen in the near future
that I can make this bet without blinking my eye. But I hope I'm wrong."

If you are so confident then why not offer something more substantial then just
one piddly free order of 10 Euro. Why not put up something like free shipping
and 50% off the first 30 orders you receive after auto checkout is implemented
as long as it is implemented within the next 3 months.

If your SO CONFIDENT that BL will fail in this regard then put up!! Paying the
shipping cost for one order or offering only one free $10.00 order dose not really
represent very much confidence dose it? Make it real or give BL a chance.

Jim
 Author: StormChaser View Messages Posted By StormChaser
 Posted: Jun 14, 2017 01:34
 Subject: Re: Coming Soon: Instant Checkout
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StormChaser (358)

Location:  USA, Oklahoma
Member Since Contact Type Status
Sep 10, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Store
BrickLink Inventories Administrator (?)
In Announce, TheBrickGuys writes:
  If your SO CONFIDENT that BL will fail in this regard then put up!! Paying the
shipping cost for one order or offering only one free $10.00 order dose not really
represent very much confidence dose it? Make it real or give BL a chance.

Jim

Um . . .here's the thing, Jim. Dude made that post back in, like, January.
What you replied to was copied and pasted from the original post.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 14, 2017 11:31
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 57 times
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TheBrickGuys (7333)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Announce, StormChaser writes:
  In Announce, TheBrickGuys writes:
  If your SO CONFIDENT that BL will fail in this regard then put up!! Paying the
shipping cost for one order or offering only one free $10.00 order dose not really
represent very much confidence dose it? Make it real or give BL a chance.

Jim

Um . . .here's the thing, Jim. Dude made that post back in, like, January.
What you replied to was copied and pasted from the original post.

well now arent I an idiot.

I apologize for my comments. I just didnt want to see people start complaining
about this so soon but I now see that his comments were more of a showing of
humor and trying to show the length it is taking to get the instant checkout
going.

Again, I apologize.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 14, 2017 11:35
 Subject: Re: Coming Soon: Instant Checkout
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TheBrickGuys (7333)

Location:  USA, California
Member Since Contact Type Status
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Store: TheBrickGuys
The bad part is that I will sometimes get irritated when someone makes a comment
on something they don't really know all the details and here I did what I
don't like others doing.

Jim
 Author: nectara View Messages Posted By nectara
 Posted: Jun 13, 2017 19:29
 Subject: Re: Coming Soon: Instant Checkout
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nectara (1266)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 14, 2015 Contact Member Seller
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Store: LondonBricks
Good job

Now let's wait for the old farts to start complaining
 Author: Grego View Messages Posted By Grego
 Posted: Jun 13, 2017 19:43
 Subject: Re: Coming Soon: Instant Checkout
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Grego (3312)

Location:  Canada, British Columbia
Member Since Contact Type Status
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Store Closed Store: Gregos
In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Ya mean ya can't wait for the error reports ?
 Author: nectara View Messages Posted By nectara
 Posted: Jun 13, 2017 20:01
 Subject: Re: Coming Soon: Instant Checkout
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nectara (1266)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 14, 2015 Contact Member Seller
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Store: LondonBricks
In Announce, Grego writes:
  In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Ya mean ya can't wait for the error reports ?


Nah ...I mean Jun 13, 2017 19:57
They are already here
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 13, 2017 20:01
 Subject: Re: Coming Soon: Instant Checkout
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Easy:
there’s weight rate,
there’s destination rate,
there’s flat rate,
there’s no dimension rate.

Sending Xg of “loose” parts is not like sending a set that weights Xg.

Under Xg, you can send in flat enveloppe, except you don’t know if the order
will fit the dimension restriction on flat enveloppes.

Happy?
 Author: nectara View Messages Posted By nectara
 Posted: Jun 13, 2017 20:11
 Subject: Re: Coming Soon: Instant Checkout
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nectara (1266)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 14, 2015 Contact Member Seller
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Store: LondonBricks
In Announce, SylvainLS writes:
  In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Easy:
there’s weight rate,
there’s destination rate,
there’s flat rate,
there’s no dimension rate.

Sending Xg of “loose” parts is not like sending a set that weights Xg.

Under Xg, you can send in flat enveloppe, except you don’t know if the order
will fit the dimension restriction on flat enveloppes.

Happy?


I do not expect from instant checkout to calculate 10 bricks with 2nd large letter
within UK to be £0.76
Maybe a flat rate of £1.3 which cover 2nd class 1st class and even over 100g
up to 250g
I know people love to pay for postage exactly the price shown on stamp I also
know that a lot of sellers charge more than the cost of postage so a compromise
like a flat rate would make both side happy?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 13, 2017 20:19
 Subject: Re: Coming Soon: Instant Checkout
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Announce, nectara writes:
  In Announce, SylvainLS writes:
  In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Easy:
there’s weight rate,
there’s destination rate,
there’s flat rate,
there’s no dimension rate.

Sending Xg of “loose” parts is not like sending a set that weights Xg.

Under Xg, you can send in flat enveloppe, except you don’t know if the order
will fit the dimension restriction on flat enveloppes.

Happy?


I do not expect from instant checkout to calculate 10 bricks with 2nd large letter
within UK to be £0.76
Maybe a flat rate of £1.3 which cover 2nd class 1st class and even over 100g
up to 250g
I know people love to pay for postage exactly the price shown on stamp I also
know that a lot of sellers charge more than the cost of postage so a compromise
like a flat rate would make both side happy?

You wanted an old fart to complain, I only impersonated one (I’m not old! but,
okay, my windows are open ).

Personally, as I tend to make orders above those sizes/weights and I don’t buy
sets (at least I haven’t and don’t intend to, yet), I have no dog in that race
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2017 03:01
 Subject: Re: Coming Soon: Instant Checkout
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 Topic: Announce
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, SylvainLS writes:
  In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Easy:
there’s weight rate,
there’s destination rate,
there’s flat rate,
there’s no dimension rate.

Sending Xg of “loose” parts is not like sending a set that weights Xg.

Under Xg, you can send in flat enveloppe, except you don’t know if the order
will fit the dimension restriction on flat enveloppes.

Happy?

Having looked at all the setup options, whilst there isn't a "dimension rate"
there is a dimensions restriction setting that can be applied to other rates
which to me makes perfect sense as here in UK for example all basic postal rates
are based on both weight and dimensions so in theory at least we'd just need
to set weight rates for both "small parcel" and "large letter" shipping methods,
set dimension restrictions for large letter, group the 2 rates and have the system
only offer large letter for those that fit.

That is great and along with all the other settings and options I think the BL
team has done a great job with the design overall and it looks very good to me.

The issue I see with implementation (where postal rates use both size and weight
for pricing) is that, as many of us have been pointing out for years, many items
we sell do not have dimensions in the system such as instructions. Hopefully
these dimensions can be added over time. Simple interim solution would be for
the system to "force" orders that have both items with no dimensions and a dimensions
restriction in the shipping rate into a manual invoicing or quote method... @Admin,
is this/can this be done in settings?

Thanks,

Robert
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Jun 14, 2017 09:32
 Subject: Re: Coming Soon: Instant Checkout
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Proprietor (1490)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
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Store: Lost & Found
Package restrictions

Since each shipping method has different package restrictions, sellers can configure
the max package weight, dimension, length, volume, or girth to match each courier’s
shipping methods.

In Announce, SylvainLS writes:
  In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Easy:
there’s weight rate,
there’s destination rate,
there’s flat rate,
there’s no dimension rate.

Sending Xg of “loose” parts is not like sending a set that weights Xg.

Under Xg, you can send in flat enveloppe, except you don’t know if the order
will fit the dimension restriction on flat enveloppes.

Happy?
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 14, 2017 09:56
 Subject: Re: Coming Soon: Instant Checkout
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WoutR (612)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Announce, Proprietor writes:
  Package restrictions

Since each shipping method has different package restrictions, sellers can configure
the max package weight, dimension, length, volume, or girth to match each courier’s
shipping methods.

In Announce, SylvainLS writes:
  In Announce, nectara writes:
  Good job

Now let's wait for the old farts to start complaining

Easy:
there’s weight rate,
there’s destination rate,
there’s flat rate,
there’s no dimension rate.

Sending Xg of “loose” parts is not like sending a set that weights Xg.

Under Xg, you can send in flat enveloppe, except you don’t know if the order
will fit the dimension restriction on flat enveloppes.

Happy?

If a seller defines those package restrictions (and especially a size restriction)
... How are those used? What does the restriction do for the order process or
cost calculation?
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2017 10:23
 Subject: Re: Coming Soon: Instant Checkout
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, Proprietor writes:
  Package restrictions

Since each shipping method has different package restrictions, sellers can configure
the max package weight, dimension, length, volume, or girth to match each courier’s
shipping methods.


Exactly, but we need to know what the system will do with items that don't
actually have dimensions.. (eg instructions). My request/suggestion was to be
able to bounce those orders to manual invoice or quote. Not a problem as such
in my opinion, just need to know how it will be handled/set up.

Robert
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 14, 2017 11:55
 Subject: Re: Coming Soon: Instant Checkout
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WoutR (612)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Announce, Rob_and_Shelagh writes:
  In Announce, Proprietor writes:
  Package restrictions

Since each shipping method has different package restrictions, sellers can configure
the max package weight, dimension, length, volume, or girth to match each courier’s
shipping methods.


Exactly, but we need to know what the system will do with items that don't
actually have dimensions.. (eg instructions). My request/suggestion was to be
able to bounce those orders to manual invoice or quote. Not a problem as such
in my opinion, just need to know how it will be handled/set up.

Robert

The problem is not only with items without dimensions. The current system only
knows studs. These parts all have the same 2x4x1 dimensions...
 
Part No: 29541  Name: Brick, Soft 2 x 4
* 
29541 Brick, Soft 2 x 4
Parts: Soft Bricks
 
Part No: 48201  Name: Quatro Brick 2 x 4
* 
48201 Quatro Brick 2 x 4
Parts: Quatro
 
Part No: x1446  Name: Jumbo Brick 2 x 4
* 
x1446 Jumbo Brick 2 x 4
Parts: Jumbo Bricks
 
Part No: 3011  Name: Duplo, Brick 2 x 4
* 
3011 Duplo, Brick 2 x 4
Parts: Duplo, Brick
 
Part No: 3001  Name: Brick 2 x 4
* 
3001 Brick 2 x 4
Parts: Brick
 
Part No: Mx1142L  Name: Modulex Brick 2 x 4 (Lego on studs)
* 
Mx1142L Modulex Brick 2 x 4 (Lego on studs)
Parts: Modulex, Brick
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2017 12:07
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 68 times
 Topic: Announce
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, WoutR writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Proprietor writes:
  Package restrictions

Since each shipping method has different package restrictions, sellers can configure
the max package weight, dimension, length, volume, or girth to match each courier’s
shipping methods.


Exactly, but we need to know what the system will do with items that don't
actually have dimensions.. (eg instructions). My request/suggestion was to be
able to bounce those orders to manual invoice or quote. Not a problem as such
in my opinion, just need to know how it will be handled/set up.

Robert

The problem is not only with items without dimensions. The current system only
knows studs. These parts all have the same 2x4x1 dimensions...

HMM, since they put the functionality in for dimensions I had "assumed" (hopefully
not stupidly) that they got the parts dimensions from LDraw files or somewhere
else and proved it worked and we are only dealing with exceptions with parts
(and other items not covered like instructions)... I really hope so!

@BL Admin, would be a good idea to clarify this quickly to avoid a whole load
of speculation!

Robert
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 14, 2017 12:35
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 59 times
 Topic: Announce
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Announce, Rob_and_Shelagh writes:
  […]
HMM, since they put the functionality in for dimensions I had "assumed" (hopefully
not stupidly) that they got the parts dimensions from LDraw files or somewhere
else and proved it worked and we are only dealing with exceptions with parts
(and other items not covered like instructions)... I really hope so!

Cue for the stairs example whose minimal bounding box needs a change of coordinates
(i.e. don’t use X x Y x Z but turn it about 45°).
 
Part No: 30134  Name: Stairs 7 x 4 x 6 Straight Open
* 
30134 Stairs 7 x 4 x 6 Straight Open
Parts: Stairs

  @BL Admin, would be a good idea to clarify this quickly to avoid a whole load
of speculation again!

FTFY, because those speculations have been made several times before.
A lot “I hope that Auto-Checkout will…” will be repeated, and have already been
repeated in this thread.

The announcement was thorough… but still not enough.
 Author: steekstra View Messages Posted By steekstra
 Posted: Jun 14, 2017 12:42
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 56 times
 Topic: Announce
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steekstra (4183)

Location:  Netherlands, Friesland
Member Since Contact Type Status
May 21, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: HOLLANDIA STENEN
In Announce, SylvainLS writes:
  In Announce, Rob_and_Shelagh writes:
  […]
HMM, since they put the functionality in for dimensions I had "assumed" (hopefully
not stupidly) that they got the parts dimensions from LDraw files or somewhere
else and proved it worked and we are only dealing with exceptions with parts
(and other items not covered like instructions)... I really hope so!

Cue for the stairs example whose minimal bounding box needs a change of coordinates
(i.e. don’t use X x Y x Z but turn it about 45°).
 
Part No: 30134  Name: Stairs 7 x 4 x 6 Straight Open
* 
30134 Stairs 7 x 4 x 6 Straight Open
Parts: Stairs

  @BL Admin, would be a good idea to clarify this quickly to avoid a whole load
of speculation again!

FTFY, because those speculations have been made several times before.
A lot “I hope that Auto-Checkout will…” will be repeated, and have already been
repeated in this thread.

The announcement was thorough… but still not enough.

Thanks,

I like that part.

I don't like it to send it for free.

Steekstra
 Author: steekstra View Messages Posted By steekstra
 Posted: Jun 14, 2017 12:35
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 61 times
 Topic: Announce
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steekstra (4183)

Location:  Netherlands, Friesland
Member Since Contact Type Status
May 21, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: HOLLANDIA STENEN
In Announce, WoutR writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Proprietor writes:
  Package restrictions

Since each shipping method has different package restrictions, sellers can configure
the max package weight, dimension, length, volume, or girth to match each courier’s
shipping methods.


Exactly, but we need to know what the system will do with items that don't
actually have dimensions.. (eg instructions). My request/suggestion was to be
able to bounce those orders to manual invoice or quote. Not a problem as such
in my opinion, just need to know how it will be handled/set up.

Robert

The problem is not only with items without dimensions. The current system only
knows studs. These parts all have the same 2x4x1 dimensions...
 
Part No: 29541  Name: Brick, Soft 2 x 4
* 
29541 Brick, Soft 2 x 4
Parts: Soft Bricks
 
Part No: 48201  Name: Quatro Brick 2 x 4
* 
48201 Quatro Brick 2 x 4
Parts: Quatro
 
Part No: x1446  Name: Jumbo Brick 2 x 4
* 
x1446 Jumbo Brick 2 x 4
Parts: Jumbo Bricks
 
Part No: 3011  Name: Duplo, Brick 2 x 4
* 
3011 Duplo, Brick 2 x 4
Parts: Duplo, Brick
 
Part No: 3001  Name: Brick 2 x 4
* 
3001 Brick 2 x 4
Parts: Brick
 
Part No: Mx1142L  Name: Modulex Brick 2 x 4 (Lego on studs)
* 
Mx1142L Modulex Brick 2 x 4 (Lego on studs)
Parts: Modulex, Brick

Ik neem aan dat Admin en team na veel tijd voor voorbereiding en try out, Dit
een groot succes wordt..

Ik heb ook nog een brick in stock,, model 3001 alleen heel groot 50cm x 25cm
x 18cm ,, ik hoop niet dat de verzendkosten uitkomen op slecht EURO 0.78 .

Steekstra
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jun 14, 2017 01:01
 Subject: (Cancelled)
 Viewed: 47 times
 Topic: Announce
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TheBrickGuys (7333)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
(Cancelled)
 Author: rwhitbeck View Messages Posted By rwhitbeck
 Posted: Jun 13, 2017 19:40
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 78 times
 Topic: Announce
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rwhitbeck (55)

Location:  USA, New York
Member Since Contact Type Status Collage
Feb 13, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Ralphs Bricks and Minifigs
Re: Seller Preview

   experience the Instant Checkout shopping experience in their own stores

Currently we're not allowed to shop in our own stores.

Will we be able to configure our shipping and then place pretend orders in our
own stores? Can you expand a little more on how the preview will work?
 Author: JulieK View Messages Posted By JulieK
 Posted: Jun 13, 2017 20:14
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 60 times
 Topic: Announce
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JulieK (7155)

Location:  USA, Illinois
Member Since Contact Type Status
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ChicagoBrickyard
In Announce, rwhitbeck writes:
  Re: Seller Preview

   experience the Instant Checkout shopping experience in their own stores

Currently we're not allowed to shop in our own stores.

Will we be able to configure our shipping and then place pretend orders in our
own stores? Can you expand a little more on how the preview will work?

PLEASE! PLEASE! PLEASE let us process test orders.

Speaking as an old fart, lol...I'd really like to be able to close shop and
fiddle around with this. I wouldn't want
my lack of tech savy to cause an over charge to a buyer nor pick my pockets to
cover for shortages.

Julie
 Author: C0lsanders_ View Messages Posted By C0lsanders_
 Posted: Jun 14, 2017 09:11
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 61 times
 Topic: Announce
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C0lsanders_ (368)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sanders´ Bricks
Secondary accounts used SOLELY for testing.
I had one for a while, got used maybe twice in two years (to test in my own store).
"Not good, against BL policy, accounts have been merged. Don't do it again."
or something like that.
Personally, I need to know EXACTLY how something works and will look to the customer,
so I know exactly how to set it up, exactly what they see and have to do, exactly
how to help them if they run into problems. As it is, telling a buyer "I can't
help you, you are describing this problem to me, but I have no idea what it is,
where the problem is, or how to fix it, because I don't know how this system
works/looks (from your end)." That won't work. Therefore, I doubt if I'll
be able to implement this auto-checkout without knowing how it works (ON THEIR
END).
Options:
1. ALLOW 2nd ACCOUNT TO TEST WITH!!!!!!!!!!!!!!!!!!!!!!!!!!!!
or
2. Have my family (in the same house) make an account that I use. (I don't
have a second account, not in my name, etc), but I am told that's not allowed
either. If they see another account with same IP, or even a close IP, MERGED.
(side note, how would my sister, father, etc, legit make an account?)
3. Persuade someone on here to order (10+ times), screenshot everything, send
me the images, I tell them to "try this now", they order again, etc, etc. And
with auto-checkout, they have to pay me each time, and be refunded.

TEST ACCOUNTS!!!!!!!!!!!!!!!

Miles (C0lsaders_)


In Announce, rwhitbeck writes:
  Re: Seller Preview

   experience the Instant Checkout shopping experience in their own stores

Currently we're not allowed to shop in our own stores.

Will we be able to configure our shipping and then place pretend orders in our
own stores? Can you expand a little more on how the preview will work?
 Author: TheBlockShop View Messages Posted By TheBlockShop
 Posted: Jun 13, 2017 19:55
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 54 times
 Topic: Announce
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TheBlockShop (1711)

Location:  USA, Nevada
Member Since Contact Type Status
Jul 4, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBlockShop
Two Words: Thank You!
 Author: DadsAFOL View Messages Posted By DadsAFOL
 Posted: Jun 13, 2017 20:19
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 97 times
 Topic: Selling
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DadsAFOL (27820)

Location:  USA, California
Member Since Contact Type Status
Jan 31, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Constructibles™
Woo hoo!

Just a friendly reminder, we are still missing Priority Mail as a shared rate
table for US. Will this be added, and will it correctly calculate the distance/zone
between seller and buyer based on zip code?
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Jun 14, 2017 09:09
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 71 times
 Topic: Selling
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jennnifer (1693)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Old Grey Bricks
In Selling, DadsAFOL writes:
  Woo hoo!

Just a friendly reminder, we are still missing Priority Mail as a shared rate
table for US. Will this be added, and will it correctly calculate the distance/zone
between seller and buyer based on zip code?

Yes, this!

The system will have a large hole in it without an effective way to handle zip
code based postage rates. (For the US anyway.) I would like more information
about how Priority mail for the US will be calculated.

In the meantime, will the system default to a manual invoice method if the order
requires a postage method that cannot be calculated?

Thanks,
Jen
 Author: Cob View Messages Posted By Cob
 Posted: Jun 13, 2017 20:30
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 64 times
 Topic: Administrative
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Cob (1746)

Location:  USA, Missouri
Member Since Contact Type Status
Nov 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Cob's Cheap Brick House
Awesome! Very excited!

Can the seller force buyers under a certain feedback value to use instant checkout
and allow more experienced buyers to pay as they choose?

I will be setting up instant checkout as soon as possible
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 13, 2017 20:59
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 108 times
 Topic: Administrative
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WoutR (612)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In NEWS, Admin writes:
  Dear BrickLink sellers,

We know that selling on BrickLink is a unique experience, one which is unmatched by any other marketplace platform. We've heard that many of you are tired of sending invoices, worrying about non-paying buyers, and dealing with cancellation requests. We've listened to your feedback and have been diligently working on a solution to these common seller woes. After a considerable amount of time and effort put in from the team, we are pleased to finally announce that the long-awaited preview of Instant Checkout will premiere by the end of this month.

You may wonder why it took so much time for BrickLink to implement such a basic e-commerce feature. It’s simply because BrickLink is not like any standard e-commerce site. Despite its many drawbacks and inconveniences, worldwide BrickLink sellers have fully stretched out the flexibility of manual invoicing to provide unique perks and negotiable offers for their buyers. As a result, each store comes with unique policies for shipping and handling fee calculations. For example, some stores offer special discounts for qualified orders, some apply conditional insurance to a certain type of packages, etc. We had to read through and analyze thousands of written policies to figure out the most common practices. A dedicated team has been working on this top-priority project for years to make sure our new tool could automate the majority of them in a systematic way.

This newsletter answers many questions you might have for the Instant Checkout feature. We hope your store will participate in this streamlined shopping experience and order management process soon.

What is Instant Checkout?

It’s a combination of a new automated invoicing option and on-site payment methods such as PayPal or Stripe. With automated invoicing, buyers can view the final order price during checkout and make direct payment using on-site payment methods.

Why do I need to switch to Instant Checkout?

In some countries including Germany, E-commerce sites are required to show the final order price to buyers before they are obligated to pay. Instant Checkout is compliant with German E-commerce law and will make your business fully legitimate in any country. In addition, it will help the growth of your business as your store will be more frequently exposed to buyers when a new option to filter stores that support Instant Checkout is introduced to the BrickLink Catalog and Wanted List.

Can I automate the invoicing process without accepting onsite payments?

Yes, you can automate the invoicing process without accepting onsite payments; you’ll just need to set up automation-ready shipping methods. If your buyer chooses one of those shipping methods, they will see the final price during checkout and get an invoice as soon as they place an order.

Can I keep using manual invoicing instead of Instant Checkout?

Of course you can. Instant Checkout is an optional feature for sellers to participate in. If you don’t make any changes to your shipping settings, you can keep using your current manual invoicing methods. For those manual shipping methods, you have the option to enable the price quote feature.

How can I set up Instant Checkout?

If your store already accepts at least one onsite payment method, all you need to do is to set up automation-ready shipping methods to enable Instant Checkout. There are three ways to complete this step:

1. Migration of existing shipping methods

Your existing shipping methods with rate charts will be migrated to the new system along with other settings including insurance and handling fees. You can turn on the automated invoicing option for these methods to enable Instant Checkout.

2. Importing shared shipping methods

Sellers can share automation-ready shipping methods with other sellers in their country. You can review and import any shared shipping methods and customize them as you’d like.

3. Manual setup

In case your shipping policies are described only in your written store/shipping policies, they will not be automatically migrated to the new shipping settings. For that case, you can create a new shipping method or edit existing ones to fill in a predefined rate chart. You may also need to configure additional options and restrictions to match your written shipping policies.

How does it calculate shipping cost?

Shipping cost is determined by the predefined rate chart of each shipping method. Three different types of rate chart are supported:

  * Weight band: shipping cost is determined by the total item weight and destination zone
  * Price band: shipping cost is determined by the total item price and destination zone
  * Flat rate: A flat shipping rate will be applied per each destination zone

Each zone contains a list of countries which sellers can customize.

What are the additional options and restrictions I can configure for automation?

Additional options and restrictions can be configured by adding customizable rules.

Discount options

If you want to waive a portion or the full shipping cost for orders over a certain amount, you can add shipping discount rules.

Insurance options

Insurance options can be added for a zone or multiple zones with or without additional fees. You can set up your own flexible insurance policies with a combination of item price range and buyer/seller requests.

Tracking options

Sellers may also add tracking options with or without additional fees based on the item price, shipping fee, total weight, or when an order is insured.

Handling fees

Handling fees can be added based on the item price, per lot average value, or by a fixed price or rate.

Package restrictions

Since each shipping method has different package restrictions, sellers can configure the max package weight, dimension, length, volume, or girth to match each courier’s shipping methods.

How can buyers keep their orders open for multiple order batches with Instant Checkout?

Paid orders cannot be combined into order batches. To allow batch orders, you need to set up a manually-invoiced shipping method (i.e. ‘Keep orders open’). Once a buyer is ready to check out, they can choose an Instant Checkout shipping method and the total price will be calculated based on all of the unpaid orders.

Instead of listing multiple shipping methods for buyers, my store always picks the most affordable method for them. Can I still have that option with Instant Checkout?

If you don’t want your buyers to choose from a list of shipping methods, you can use the ‘Grouping’ feature. When multiple shipping methods are combined into a group, only the cheapest method within that group will be shown to buyers during checkout.

How can I manage orders received with Instant Checkout?

There is no additional action required to manage Instant Checkout orders. All Instant Checkout orders are received in ‘Paid’ status - you just need to pack and ship them.

When will this be available?

A seller preview of Instant Checkout will begin on June 21st, 2017. Sellers will be able to access new shipping method settings and experience the Instant Checkout shopping experience in their own stores. The public release schedule for Instant Checkout will be announced during the preview session.

If you have any questions or feedback, please feel free to leave a comment on this post.

Thanks,
BrickLink Instant Checkout Team


I am trying to imagine how the shipping would work for a seller in the Netherlands...

In order to determine shipping cost, we need to know
- size (is it letterbox mail or a parcel)
- then weight (which weight band does it fit into)
- the destination (shipping zone)
- which services do you wish to use? (standard with or without tracking, registered,
high insurance value, express)

The system can currently not determine the size of any shipment, so a selection
between letterbox mail and a parcel can only be made by selecting a shipping
method. But then there is a fatal flaw. The seller does not select this option,
the buyer does. And that assumes that any worldwide buyer will understand the
Dutch postal service's interpretation of the difference between letterbox
mail and parcel shipping. There is a huge difference in cost. This method also
assumes that the buyer can estimate the size of the shipment.

The service type (standard, registered, ...) can also only be selected as a shipping
method.

When the shipping method is selected, then Bricklink can use the catalog data
to determine the weight band (what happens when the item weight is unknown?)
and buyer location to calculate the shipping costs.

I notice that the seller can determine package restrictions. Those sound very
useful, but I do not understand how those are used in this process. A letterbox
mail shipment must fit within certain dimensions. It would be awesome to have
the letterbox shipping method available only to shipments that fit this size
limit. But I do not think that BrickLink is able to determine that... Also, I
could imagine a seller to require registered shipping on all high value orders.
Would it be possible to make sure that the uninsured and untracked but cheap
letterbox mail shipping option is not available for these orders?
 Author: ricardo1475 View Messages Posted By ricardo1475
 Posted: Jun 14, 2017 08:15
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 63 times
 Topic: Administrative
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ricardo1475 (4196)

Location:  Netherlands, Noord-Brabant
Member Since Contact Type Status
Apr 7, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 20th Century Bricks
In Administrative, WoutR writes:
  In NEWS, Admin writes:
  Dear BrickLink sellers,

We know that selling on BrickLink is a unique experience, one which is unmatched by any other marketplace platform. We've heard that many of you are tired of sending invoices, worrying about non-paying buyers, and dealing with cancellation requests. We've listened to your feedback and have been diligently working on a solution to these common seller woes. After a considerable amount of time and effort put in from the team, we are pleased to finally announce that the long-awaited preview of Instant Checkout will premiere by the end of this month.

You may wonder why it took so much time for BrickLink to implement such a basic e-commerce feature. It’s simply because BrickLink is not like any standard e-commerce site. Despite its many drawbacks and inconveniences, worldwide BrickLink sellers have fully stretched out the flexibility of manual invoicing to provide unique perks and negotiable offers for their buyers. As a result, each store comes with unique policies for shipping and handling fee calculations. For example, some stores offer special discounts for qualified orders, some apply conditional insurance to a certain type of packages, etc. We had to read through and analyze thousands of written policies to figure out the most common practices. A dedicated team has been working on this top-priority project for years to make sure our new tool could automate the majority of them in a systematic way.

This newsletter answers many questions you might have for the Instant Checkout feature. We hope your store will participate in this streamlined shopping experience and order management process soon.

What is Instant Checkout?

It’s a combination of a new automated invoicing option and on-site payment methods such as PayPal or Stripe. With automated invoicing, buyers can view the final order price during checkout and make direct payment using on-site payment methods.

Why do I need to switch to Instant Checkout?

In some countries including Germany, E-commerce sites are required to show the final order price to buyers before they are obligated to pay. Instant Checkout is compliant with German E-commerce law and will make your business fully legitimate in any country. In addition, it will help the growth of your business as your store will be more frequently exposed to buyers when a new option to filter stores that support Instant Checkout is introduced to the BrickLink Catalog and Wanted List.

Can I automate the invoicing process without accepting onsite payments?

Yes, you can automate the invoicing process without accepting onsite payments; you’ll just need to set up automation-ready shipping methods. If your buyer chooses one of those shipping methods, they will see the final price during checkout and get an invoice as soon as they place an order.

Can I keep using manual invoicing instead of Instant Checkout?

Of course you can. Instant Checkout is an optional feature for sellers to participate in. If you don’t make any changes to your shipping settings, you can keep using your current manual invoicing methods. For those manual shipping methods, you have the option to enable the price quote feature.

How can I set up Instant Checkout?

If your store already accepts at least one onsite payment method, all you need to do is to set up automation-ready shipping methods to enable Instant Checkout. There are three ways to complete this step:

1. Migration of existing shipping methods

Your existing shipping methods with rate charts will be migrated to the new system along with other settings including insurance and handling fees. You can turn on the automated invoicing option for these methods to enable Instant Checkout.

2. Importing shared shipping methods

Sellers can share automation-ready shipping methods with other sellers in their country. You can review and import any shared shipping methods and customize them as you’d like.

3. Manual setup

In case your shipping policies are described only in your written store/shipping policies, they will not be automatically migrated to the new shipping settings. For that case, you can create a new shipping method or edit existing ones to fill in a predefined rate chart. You may also need to configure additional options and restrictions to match your written shipping policies.

How does it calculate shipping cost?

Shipping cost is determined by the predefined rate chart of each shipping method. Three different types of rate chart are supported:

  * Weight band: shipping cost is determined by the total item weight and destination zone
  * Price band: shipping cost is determined by the total item price and destination zone
  * Flat rate: A flat shipping rate will be applied per each destination zone

Each zone contains a list of countries which sellers can customize.

What are the additional options and restrictions I can configure for automation?

Additional options and restrictions can be configured by adding customizable rules.

Discount options

If you want to waive a portion or the full shipping cost for orders over a certain amount, you can add shipping discount rules.

Insurance options

Insurance options can be added for a zone or multiple zones with or without additional fees. You can set up your own flexible insurance policies with a combination of item price range and buyer/seller requests.

Tracking options

Sellers may also add tracking options with or without additional fees based on the item price, shipping fee, total weight, or when an order is insured.

Handling fees

Handling fees can be added based on the item price, per lot average value, or by a fixed price or rate.

Package restrictions

Since each shipping method has different package restrictions, sellers can configure the max package weight, dimension, length, volume, or girth to match each courier’s shipping methods.

How can buyers keep their orders open for multiple order batches with Instant Checkout?

Paid orders cannot be combined into order batches. To allow batch orders, you need to set up a manually-invoiced shipping method (i.e. ‘Keep orders open’). Once a buyer is ready to check out, they can choose an Instant Checkout shipping method and the total price will be calculated based on all of the unpaid orders.

Instead of listing multiple shipping methods for buyers, my store always picks the most affordable method for them. Can I still have that option with Instant Checkout?

If you don’t want your buyers to choose from a list of shipping methods, you can use the ‘Grouping’ feature. When multiple shipping methods are combined into a group, only the cheapest method within that group will be shown to buyers during checkout.

How can I manage orders received with Instant Checkout?

There is no additional action required to manage Instant Checkout orders. All Instant Checkout orders are received in ‘Paid’ status - you just need to pack and ship them.

When will this be available?

A seller preview of Instant Checkout will begin on June 21st, 2017. Sellers will be able to access new shipping method settings and experience the Instant Checkout shopping experience in their own stores. The public release schedule for Instant Checkout will be announced during the preview session.

If you have any questions or feedback, please feel free to leave a comment on this post.

Thanks,
BrickLink Instant Checkout Team


I am trying to imagine how the shipping would work for a seller in the Netherlands...

In order to determine shipping cost, we need to know
- size (is it letterbox mail or a parcel)
- then weight (which weight band does it fit into)
- the destination (shipping zone)
- which services do you wish to use? (standard with or without tracking, registered,
high insurance value, express)

The system can currently not determine the size of any shipment, so a selection
between letterbox mail and a parcel can only be made by selecting a shipping
method. But then there is a fatal flaw. The seller does not select this option,
the buyer does. And that assumes that any worldwide buyer will understand the
Dutch postal service's interpretation of the difference between letterbox
mail and parcel shipping. There is a huge difference in cost. This method also
assumes that the buyer can estimate the size of the shipment.

The service type (standard, registered, ...) can also only be selected as a shipping
method.

When the shipping method is selected, then Bricklink can use the catalog data
to determine the weight band (what happens when the item weight is unknown?)
and buyer location to calculate the shipping costs.

I notice that the seller can determine package restrictions. Those sound very
useful, but I do not understand how those are used in this process. A letterbox
mail shipment must fit within certain dimensions. It would be awesome to have
the letterbox shipping method available only to shipments that fit this size
limit. But I do not think that BrickLink is able to determine that... Also, I
could imagine a seller to require registered shipping on all high value orders.
Would it be possible to make sure that the uninsured and untracked but cheap
letterbox mail shipping option is not available for these orders?

+1
 Author: donja_nl View Messages Posted By donja_nl
 Posted: Jun 14, 2017 11:45
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 64 times
 Topic: Administrative
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donja_nl (4951)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Dec 30, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Donnies Brick House
+1

Perfectly explained what the problems will be in the Netherlands.
 Author: donja_nl View Messages Posted By donja_nl
 Posted: Jun 14, 2017 11:45
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 Topic: Administrative
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donja_nl (4951)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Dec 30, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Donnies Brick House
(Cancelled)
 Author: Kinggregus View Messages Posted By Kinggregus
 Posted: Jun 14, 2017 02:29
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 55 times
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Kinggregus (115)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 2, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: hakuna matata
This is fantastic news. Will it be possible to filter out sellers not using the
instant check out feature?
 Author: randyipp View Messages Posted By randyipp
 Posted: Jun 14, 2017 13:37
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 64 times
 Topic: Administrative
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randyipp (392)

Location:  USA, New Hampshire
Member Since Contact Type Status
Dec 24, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Addicted to Building
In NEWS, Admin writes:
  Why do I need to switch to Instant Checkout?

In some countries including Germany, E-commerce sites are required to show the final order price to buyers before they are obligated to pay. Instant Checkout is compliant with German E-commerce law and will make your business fully legitimate in any country. In addition, it will help the growth of your business as your store will be more frequently exposed to buyers when a new option to filter stores that support Instant Checkout is introduced to the BrickLink Catalog and Wanted List.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 14, 2017 03:08
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 104 times
 Topic: Announce
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In NEWS, Admin writes:
  Dear BrickLink sellers,

We know that selling on BrickLink is a unique experience, one which is unmatched by any other marketplace platform. We've heard that many of you are tired of sending invoices, worrying about non-paying buyers, and dealing with cancellation requests. We've listened to your feedback and have been diligently working on a solution to these common seller woes. After a considerable amount of time and effort put in from the team, we are pleased to finally announce that the long-awaited preview of Instant Checkout will premiere by the end of this month.

You may wonder why it took so much time for BrickLink to implement such a basic e-commerce feature. It’s simply because BrickLink is not like any standard e-commerce site. Despite its many drawbacks and inconveniences, worldwide BrickLink sellers have fully stretched out the flexibility of manual invoicing to provide unique perks and negotiable offers for their buyers. As a result, each store comes with unique policies for shipping and handling fee calculations. For example, some stores offer special discounts for qualified orders, some apply conditional insurance to a certain type of packages, etc. We had to read through and analyze thousands of written policies to figure out the most common practices. A dedicated team has been working on this top-priority project for years to make sure our new tool could automate the majority of them in a systematic way.

This newsletter answers many questions you might have for the Instant Checkout feature. We hope your store will participate in this streamlined shopping experience and order management process soon.

What is Instant Checkout?

It’s a combination of a new automated invoicing option and on-site payment methods such as PayPal or Stripe. With automated invoicing, buyers can view the final order price during checkout and make direct payment using on-site payment methods.

Why do I need to switch to Instant Checkout?

In some countries including Germany, E-commerce sites are required to show the final order price to buyers before they are obligated to pay. Instant Checkout is compliant with German E-commerce law and will make your business fully legitimate in any country. In addition, it will help the growth of your business as your store will be more frequently exposed to buyers when a new option to filter stores that support Instant Checkout is introduced to the BrickLink Catalog and Wanted List.

Can I automate the invoicing process without accepting onsite payments?

Yes, you can automate the invoicing process without accepting onsite payments; you’ll just need to set up automation-ready shipping methods. If your buyer chooses one of those shipping methods, they will see the final price during checkout and get an invoice as soon as they place an order.

Can I keep using manual invoicing instead of Instant Checkout?

Of course you can. Instant Checkout is an optional feature for sellers to participate in. If you don’t make any changes to your shipping settings, you can keep using your current manual invoicing methods. For those manual shipping methods, you have the option to enable the price quote feature.

How can I set up Instant Checkout?

If your store already accepts at least one onsite payment method, all you need to do is to set up automation-ready shipping methods to enable Instant Checkout. There are three ways to complete this step:

1. Migration of existing shipping methods

Your existing shipping methods with rate charts will be migrated to the new system along with other settings including insurance and handling fees. You can turn on the automated invoicing option for these methods to enable Instant Checkout.

2. Importing shared shipping methods

Sellers can share automation-ready shipping methods with other sellers in their country. You can review and import any shared shipping methods and customize them as you’d like.

3. Manual setup

In case your shipping policies are described only in your written store/shipping policies, they will not be automatically migrated to the new shipping settings. For that case, you can create a new shipping method or edit existing ones to fill in a predefined rate chart. You may also need to configure additional options and restrictions to match your written shipping policies.

How does it calculate shipping cost?

Shipping cost is determined by the predefined rate chart of each shipping method. Three different types of rate chart are supported:

  * Weight band: shipping cost is determined by the total item weight and destination zone
  * Price band: shipping cost is determined by the total item price and destination zone
  * Flat rate: A flat shipping rate will be applied per each destination zone

Each zone contains a list of countries which sellers can customize.

What are the additional options and restrictions I can configure for automation?

Additional options and restrictions can be configured by adding customizable rules.

Discount options

If you want to waive a portion or the full shipping cost for orders over a certain amount, you can add shipping discount rules.

Insurance options

Insurance options can be added for a zone or multiple zones with or without additional fees. You can set up your own flexible insurance policies with a combination of item price range and buyer/seller requests.

Tracking options

Sellers may also add tracking options with or without additional fees based on the item price, shipping fee, total weight, or when an order is insured.

Handling fees

Handling fees can be added based on the item price, per lot average value, or by a fixed price or rate.

Package restrictions

Since each shipping method has different package restrictions, sellers can configure the max package weight, dimension, length, volume, or girth to match each courier’s shipping methods.

How can buyers keep their orders open for multiple order batches with Instant Checkout?

Paid orders cannot be combined into order batches. To allow batch orders, you need to set up a manually-invoiced shipping method (i.e. ‘Keep orders open’). Once a buyer is ready to check out, they can choose an Instant Checkout shipping method and the total price will be calculated based on all of the unpaid orders.

Instead of listing multiple shipping methods for buyers, my store always picks the most affordable method for them. Can I still have that option with Instant Checkout?

If you don’t want your buyers to choose from a list of shipping methods, you can use the ‘Grouping’ feature. When multiple shipping methods are combined into a group, only the cheapest method within that group will be shown to buyers during checkout.

How can I manage orders received with Instant Checkout?

There is no additional action required to manage Instant Checkout orders. All Instant Checkout orders are received in ‘Paid’ status - you just need to pack and ship them.

When will this be available?

A seller preview of Instant Checkout will begin on June 21st, 2017. Sellers will be able to access new shipping method settings and experience the Instant Checkout shopping experience in their own stores. The public release schedule for Instant Checkout will be announced during the preview session.

If you have any questions or feedback, please feel free to leave a comment on this post.

Thanks,
BrickLink Instant Checkout Team

Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.
  
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 14, 2017 06:37
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 81 times
 Topic: Announce
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62Bricks (654)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 14, 2017 06:44
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 68 times
 Topic: Announce
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WoutR (612)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 14, 2017 07:25
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 67 times
 Topic: Announce
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 14, 2017 08:04
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 59 times
 Topic: Announce
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WoutR (612)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Announce, calsbricks writes:
  In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......

the new checkout system certainly has potential. The current version provides
an advantage to sellers that do not have to worry about volume/size. We do not
have to ask for perfection now, but it would be nice to know work is being done
to add a size/volume based extention later.

I had the impression that BrickLink was trying to use their Stud.io part models
to calculate shipping volume, and that that was a reason not to start gathering
size information in the catalog. That seems over complicated to me. I am not
sure if that impression was correct, but I do think they were working on something...



I am still confused about how the packaging restrictions will be used... maybe
there is an answer there and I am just missing it...
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 14, 2017 12:56
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 82 times
 Topic: Announce
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62Bricks (654)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In Announce, calsbricks writes:
  In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......

The solution is the same. Pick a mailer that is under the maximum width when
packed. Pack it and weigh it. Do several and get an average. That will be the
cutoff between your shipping rates. You may end up overcharging on some (offer
a refund) or undercharging (adjust your cutoff). Your bottom line should still
be black if you do the work.

I'll mention here that my "day job" is in management at the largest package
delivery company in the world. We have a system based on both weight and dimensional
weight. This is a problem that has already been solved many times over.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 14, 2017 13:25
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 76 times
 Topic: Announce
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, 62Bricks writes:
  In Announce, calsbricks writes:
  In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......

The solution is the same. Pick a mailer that is under the maximum width when
packed. Pack it and weigh it. Do several and get an average. That will be the
cutoff between your shipping rates. You may end up overcharging on some (offer
a refund) or undercharging (adjust your cutoff). Your bottom line should still
be black if you do the work.

I'll mention here that my "day job" is in management at the largest package
delivery company in the world. We have a system based on both weight and dimensional
weight. This is a problem that has already been solved many times over.

Hello again

If the problem has been so0lved many times over then it should be up to BL development
to provide a solution. Speaking as the MD of a software development company in
the UK (for over 40 years), I am sure it can be solved.

We are all going to have to wait til it is released in beta and then test it.
There is, unfortunately, insufficient detail in the announcement. Better explanation
of packaging restrictions might have helped but we need to see it working (or
not) whatever the case may be. It has nothing to do with the packaging in reality
that is easy to define - what it has to do with are the dimensions of each individual
element and a calculation method to determine how many will fit in each type
of packaging. We know for example that you can fit 107 2 x 4 bricks into a max
size large letter box here in the UK. Will the system know that? We don't
know yet. No one other than BL dev do - so with a little bit of patience on our
side (after all we have waited a very long time to get to this stage - a little
longer cannot really hurt). we may find out the answers to the questions. We
are sure they are willing to with the issues that crop up and no better way than
to get it out in the open.
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 17, 2017 09:53
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 69 times
 Topic: Announce
Cancel Message
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62Bricks (654)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In Announce, calsbricks writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:
  In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......

The solution is the same. Pick a mailer that is under the maximum width when
packed. Pack it and weigh it. Do several and get an average. That will be the
cutoff between your shipping rates. You may end up overcharging on some (offer
a refund) or undercharging (adjust your cutoff). Your bottom line should still
be black if you do the work.

I'll mention here that my "day job" is in management at the largest package
delivery company in the world. We have a system based on both weight and dimensional
weight. This is a problem that has already been solved many times over.

Hello again

If the problem has been so0lved many times over then it should be up to BL development
to provide a solution. Speaking as the MD of a software development company in
the UK (for over 40 years), I am sure it can be solved.

We are all going to have to wait til it is released in beta and then test it.
There is, unfortunately, insufficient detail in the announcement. Better explanation
of packaging restrictions might have helped but we need to see it working (or
not) whatever the case may be. It has nothing to do with the packaging in reality
that is easy to define - what it has to do with are the dimensions of each individual
element and a calculation method to determine how many will fit in each type
of packaging. We know for example that you can fit 107 2 x 4 bricks into a max
size large letter box here in the UK. Will the system know that? We don't
know yet. No one other than BL dev do - so with a little bit of patience on our
side (after all we have waited a very long time to get to this stage - a little
longer cannot really hurt). we may find out the answers to the questions. We
are sure they are willing to with the issues that crop up and no better way than
to get it out in the open.

The problem has been solved by online retailers - like you and I - standardizing
their packaging and shipping charges and not by expecting some third party to
calculate every possible permutation of package size and weight down to the millimeter,
adjusted for local regulations.

That is simply not a reasonable expectation. Not impossible, but not practical.
No - Bricklink's system is never going to "know" that 107 2x4 bricks fit
into a large UK letter box. But you know it, so you are in the
best position to use that knowledge to make sure your shipping charges accurately
cover your costs. Don't rely on someone else to run your business.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 17, 2017 10:24
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 96 times
 Topic: Announce
Cancel Message
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, 62Bricks writes:
  In Announce, calsbricks writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:
  In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......

The solution is the same. Pick a mailer that is under the maximum width when
packed. Pack it and weigh it. Do several and get an average. That will be the
cutoff between your shipping rates. You may end up overcharging on some (offer
a refund) or undercharging (adjust your cutoff). Your bottom line should still
be black if you do the work.

I'll mention here that my "day job" is in management at the largest package
delivery company in the world. We have a system based on both weight and dimensional
weight. This is a problem that has already been solved many times over.

Hello again

If the problem has been so0lved many times over then it should be up to BL development
to provide a solution. Speaking as the MD of a software development company in
the UK (for over 40 years), I am sure it can be solved.

We are all going to have to wait til it is released in beta and then test it.
There is, unfortunately, insufficient detail in the announcement. Better explanation
of packaging restrictions might have helped but we need to see it working (or
not) whatever the case may be. It has nothing to do with the packaging in reality
that is easy to define - what it has to do with are the dimensions of each individual
element and a calculation method to determine how many will fit in each type
of packaging. We know for example that you can fit 107 2 x 4 bricks into a max
size large letter box here in the UK. Will the system know that? We don't
know yet. No one other than BL dev do - so with a little bit of patience on our
side (after all we have waited a very long time to get to this stage - a little
longer cannot really hurt). we may find out the answers to the questions. We
are sure they are willing to with the issues that crop up and no better way than
to get it out in the open.

The problem has been solved by online retailers - like you and I - standardizing
their packaging and shipping charges and not by expecting some third party to
calculate every possible permutation of package size and weight down to the millimeter,
adjusted for local regulations.

That is simply not a reasonable expectation. Not impossible, but not practical.
No - Bricklink's system is never going to "know" that 107 2x4 bricks fit
into a large UK letter box. But you know it, so you are in the
best position to use that knowledge to make sure your shipping charges accurately
cover your costs. Don't rely on someone else to run your business.

Hello again

The only real problem - BO works in a fashion - if they can do it then this site
should be able to at least replicate it. Of course you are right they aren't
going to know that 107 2 x 4's will fit in a large letter box and trying
to use volume calculations to determine that is more than complex. but unfortunately
we have a 20+ year old UK market where buyers have been able to get the real
benefit of shipping at cost - not some win - some lose and that will be a very
difficult scenario to change, if it can be done. There have been a few stores
who have moved to fixed shipping prices - don't really know how they are
faring so cannot really judge - but you see they are competing with those who
ship at true postage cost and are at a disadvantage - if all the stores went
that way, the buyers wouldn't be happy but would have to live with it - but
I cannot honestly see that happening.

BTW - We do not, in any way, allow BL to run our business. They are a business
now not a community (as it was when we became a member), and they have to run
that business as they see fit. If we/you don't like what they are doing or
providing our options are open. We use their platform - they charge us a fee
for that and that is basically it. Our eyes are open and we very much keep abreast
of what is happening elsewhere.
 Author: WoutR View Messages Posted By WoutR
 Posted: Jun 14, 2017 14:15
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 87 times
 Topic: Announce
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WoutR (612)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Announce, 62Bricks writes:
  In Announce, calsbricks writes:
  In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......

The solution is the same. Pick a mailer that is under the maximum width when
packed. Pack it and weigh it. Do several and get an average. That will be the
cutoff between your shipping rates. You may end up overcharging on some (offer
a refund) or undercharging (adjust your cutoff). Your bottom line should still
be black if you do the work.

I'll mention here that my "day job" is in management at the largest package
delivery company in the world. We have a system based on both weight and dimensional
weight. This is a problem that has already been solved many times over.

I can send a minifigure worldwide for 1,33 euro. If I send a single Duplo brick
it will cost at least 9,31 euro. The cost does not depend on packaging.

Which average shipping cost would you use?

How would your buyer feel about the price difference between what he paid and
what is printed on the stamp?

What kind of effect would the choice of shipping cost have on the competition
with other sellers that use the 1,33 euro shipping cost?
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jun 17, 2017 10:23
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 62 times
 Topic: Announce
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62Bricks (654)

Location:  USA, Iowa
Member Since Contact Type Status
Jan 27, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 62 Bricks
In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:
  In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.


+1111111 x 1000 - Our limit is 25mm so we are slightly smaller than yours but
with the same issues. Countries that do not have a volume based system will probably
work better in the beginning - but ......

The solution is the same. Pick a mailer that is under the maximum width when
packed. Pack it and weigh it. Do several and get an average. That will be the
cutoff between your shipping rates. You may end up overcharging on some (offer
a refund) or undercharging (adjust your cutoff). Your bottom line should still
be black if you do the work.

I'll mention here that my "day job" is in management at the largest package
delivery company in the world. We have a system based on both weight and dimensional
weight. This is a problem that has already been solved many times over.

I can send a minifigure worldwide for 1,33 euro. If I send a single Duplo brick
it will cost at least 9,31 euro. The cost does not depend on packaging.

Which average shipping cost would you use?

How would your buyer feel about the price difference between what he paid and
what is printed on the stamp?

What kind of effect would the choice of shipping cost have on the competition
with other sellers that use the 1,33 euro shipping cost?

I think buyers understand that what they pay for shipping is not the actual cost
of shipping - they are either paying a flat rate that is somewhat higher than
the actual cost to the retailer, or they are getting "free" shipping that they
understand is probably made up for incrementally in the price of the items.

Now there are still some old-school Bricklinkers here who think that "free" shipping
and flat rate shipping are scams, but I think that opinion is out of touch with
what most online consumers understand.

When choosing an average on which to base a standard, you must also consider
what your primary selling items are - do you sell ten minifigs for each duplo
brick? Then base your standard rate on the minifig and add .80. Then when you
have to ship a Duplo brick for 1.33 you have covered your cost.

Or consider not selling Duplo bricks if your country's regulations make it
prohibitive to send them. This is why I don't sell large baseplates in my
shop, for example - they are too time consuming to pack, and they get charged
as oversize and irregular by my postal clerk.

That is only one way you might approach the problem.

I do have a suggestion for Bricklink that might address this particular issue;
allow sellers to override the shipping rates on specific items. When I sold books
online one of the sites I used did this - sellers set up bands of shipping rates
based on weight, but when listing an item there was a checkbox to exclude the
item from the automatic calculation and let you enter a custom shipping rate
or add extra to the standard rate to account for the item. I used this for books
that were oversized. Something similar could work for your Duplo listings - you
could add 8 euros to the shipping if the order contained a flagged Duplo brick,
for example.

That would give the seller flexibility, which is what we need rather than a hard-coded
method for every possible part dimension and weight. It will require the seller
to know his inventory and make decisions based on his own business, but this
is what should happen anyway.
 Author: bricksinbins View Messages Posted By bricksinbins
 Posted: Jun 14, 2017 10:41
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 64 times
 Topic: Announce
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bricksinbins (146)

Location:  Finland, Pohjanmaa
Member Since Contact Type Status
Nov 4, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks in Bins
In Announce, WoutR writes:
  In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

In the Netherlands, the main problem is a 32 mm thickness limit. For some countries
that is even smaller. Standardised packaging will not solve that problem when
the system cannot determine which packaging the seller needs to use.

The difference in shipping cost is about 10x, it is not something that can be
ignored easily.

Exactly. And I believe most countries in Europe have weight/volume restrictions.
This instant checkout system is completely unusable for us until it takes volume
into account like it does on BO.

There's no way to "standardise" packaging. Volume is needed to know if it
fits within a letter box or if it needs to be a parcel and as mentioned, that
can be a 10x difference in price. It's not possible to charge 30 EUR or more
for shipping for every order.

BO has managed to get the size/volume working pretty much perfectly so I'd
think BL should be able to do it too. Without it, this is a non-starter for most
of Europe.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2017 06:45
 Subject: Re: Coming Soon: Instant Checkout
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

+1

That is how I see it working.

Only question for me is how the orders containing items that don't have dimensions
(eg instructions) are going to be handled by the system. As per my previous post,
I would suggest bouncing them to manual or quote until that data can be included
in the calculation. Shouldn't be a showstopper by any means IMO.

100% agree that the system will never be 100% correct on this but sellers should
be able to cope with a few exceptions.

Robert
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 14, 2017 07:21
 Subject: Re: Coming Soon: Instant Checkout
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, 62Bricks writes:
  In Announce, calsbricks writes:

  Good morning and thank you for announcing this new feature.

We do not see any reference to volume calculations for shipping (only weight
and distance). e.g. Large Letter, small parcel, medium parcel? The only thing
that is close is 'package restrictions' and that doesn't really explain
the approach. We can place the Royal Mail restrictions on parcel sizes into a
shipping method but unless the system can calculate dimensions properly cannot
see how that is going to work.

Is this system going to be available to the UK? If so how is that going to work?
If not please advise how this will be handled in filtering for instant checkout
stores. It appears stores who do not adopt this are going to be penalized - not
sure that is a good idea.

We will look at the beta when it is released.

Some buyers do not know they are going to want multiple batches - not sure of
the approach on this. Some do and some don't. We get a fair few multiple
batch orders and, perhaps understandably do not wish to have multiple paypal
fees to deal with on a single order.

You also point out that an onsite payment method is required - are you 'fixing'
the current method so it works as normal retail payments do e.g. letting buyers
choose from their paypal multiple address file, otherwise this cannot work for
us. This is one reason why we have been unable to implement on-site payment -
we simply provide a Paypal link in our invoice and a large percentage of our
buyers use that.

Lots more questions but perhaps it is better to wait and see what the beta does.

There is of course a pretty simple solution for sellers whose postal services
have dimension-based postage: standardize your packaging. This is what LEGO itself
does, as does Amazon and just about every other online retailer. Get an assortment
of mailers. Pack them with bricks using your normal packing material and methods.
Weigh them and determine the postage for each size/weight, then set up weight
bands accordingly.

Instant checkout is never going to be able to calculate your packing and postage
down to the penny. Let go of that notion and run your business by the bottom
line.

It's not that sellers who don't adopt instant checkout are going to be
penalized, it's that sellers who go through the extra work to make checkout
easier for their customers are going to be rewarded. That's what Bricklink
is doing with their business. It's what you should do with yours.

Hello there and thank you for joining this thread.

We note your comments and whilst we do not share them or the analysis that you
have done, we respect your right to add your thoughts.

Estimating postage is not a good idea as far as we are concerned - you are USA
based not UK and our postal system is very different to yours. The UK buyers
that we have experienced in our 6 years as a store are very conscious of postage
costs - we provide an accurate cost not either an inflated or deflated one.

If the new system works for you guys great, we will take our time to evaluate
it before committing to it.

As for penalizing/rewarding - not sure we understand your logice. If the system
does not work properly for the UK no store should be eliminated from searches
etc. In addition if we have all the items someone wants to buy and because we
haven't adopted instant checkout - who suffers - both the buyer and the seller
w- again that doesn't sound right to us.

As for Bricklink moving on that is something only they can comment on. We will
leave that one at that.
 Author: CheshireBricKs View Messages Posted By CheshireBricKs
 Posted: Jun 14, 2017 06:18
 Subject: Re: Coming Soon: Instant Checkout
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 Topic: Buying
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CheshireBricKs (860)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 13, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CheshireBricKs
When this instant checkout is implemented will there be an option to pay via
Debit/Credit card? not just PayPal/Stripe? Not sure if I missed something but
I think allowing people to pay by card on the spot will benefit sales for everyone
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jun 14, 2017 06:38
 Subject: Re: Coming Soon: Instant Checkout
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Buying, CheshireBricKs writes:
  When this instant checkout is implemented will there be an option to pay via
Debit/Credit card? not just PayPal/Stripe? Not sure if I missed something but
I think allowing people to pay by card on the spot will benefit sales for everyone


Buyers can pay using a credit card via Paypal and will therefore be able to at
the time of checkout.

To take a card payment by other means, a store not BrickLink, needs an agreement
with a card payment provider. If a store sets up such an agreement via their
bank for example that is outside of the setup provided by BrickLink so to do
it via the new autocheckout feature I think you'd need to get BL to support
that specific provider. PayPal and Stripe are big names globally but if you want
"anytownbank" then that might become a big list of providers for BL to support.

Robert
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 14, 2017 07:23
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 57 times
 Topic: Buying
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Buying, Rob_and_Shelagh writes:
  In Buying, CheshireBricKs writes:
  When this instant checkout is implemented will there be an option to pay via
Debit/Credit card? not just PayPal/Stripe? Not sure if I missed something but
I think allowing people to pay by card on the spot will benefit sales for everyone


Buyers can pay using a credit card via Paypal and will therefore be able to at
the time of checkout.

To take a card payment by other means, a store not BrickLink, needs an agreement
with a card payment provider. If a store sets up such an agreement via their
bank for example that is outside of the setup provided by BrickLink so to do
it via the new autocheckout feature I think you'd need to get BL to support
that specific provider. PayPal and Stripe are big names globally but if you want
"anytownbank" then that might become a big list of providers for BL to support.

Robert

+111111111

Spot on - I believe that is a non starter for the time being anyway, although
to be fair other sites allow a choice of say 3 or 4 cards to choose from when
paying.

This entire instant checkout thing has been going on for so long it is difficult
to remember all elements of it - hopefully the beta site will allow for that.

(Still do not believe software can do it better than doing it manually - but
we will see)
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 14, 2017 07:48
 Subject: Re: Coming Soon: Instant Checkout
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 Topic: Buying
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Buying, calsbricks writes:
  […]
+111111111

Spot on - I believe that is a non starter for the time being anyway, although
to be fair other sites allow a choice of say 3 or 4 cards to choose from when
paying. […]

The number of accepted cards isn’t relevant.
The bank with which each “other site” is associated provides a module/API that
accepts several cards (Visa, Master Card, …).
Each site only has one bank.

Here, on BL, each seller has a bank, that means BL would have to include each
module/interface with each API.
(Okay, some sellers share the same bank but that’s still a lot of banks in the
end.)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 14, 2017 08:05
 Subject: Re: Coming Soon: Instant Checkout
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 Topic: Buying
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Buying, SylvainLS writes:
  In Buying, calsbricks writes:
  […]
+111111111

Spot on - I believe that is a non starter for the time being anyway, although
to be fair other sites allow a choice of say 3 or 4 cards to choose from when
paying. […]

The number of accepted cards isn’t relevant.
The bank with which each “other site” is associated provides a module/API that
accepts several cards (Visa, Master Card, …).
Each site only has one bank.

Here, on BL, each seller has a bank, that means BL would have to include each
module/interface with each API.
(Okay, some sellers share the same bank but that’s still a lot of banks in the
end.)

We are aware of that. For the time being I am sure it is a non-starter for Brikclink.
Lets get the new feature up and running and working for all - then we can worry
about other things.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 14, 2017 08:05
 Subject: Re: Coming Soon: Instant Checkout
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 Topic: Buying
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yorbrick (589)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: My collection of bricks
  (Still do not believe software can do it better than doing it manually - but
we will see)

Instant Checkout is not about doing it better, it is about doing it quicker -
instantaneously.

Manually packing an order first, then weighing it, then invoicing it will always
give a more accurate postage cost than any instant checkout software. The manual
method will always be 100% correct, whereas the instant checkout might be off
sometimes.

But the manual method has drawbacks too. The buyer doesn't know what they
have to pay until they have already agreed to the sale. The buyer might have
to wait 2, 3, 4, ... days until they get an invoice. The buyer doesn't know
if the postage price will go up if they add in one more part, or that it might
drop if they remove a large few penny parts.

So which method is better is dependent on your perspective of what is important.
If getting the postage correct to the penny is the most important thing, then
that store might be of interest to buyers that want to know they will pay the
exact postage, even if they don't know what the exact postage is. Whereas
buyers that want to know what the exact cost of the order is, even if the postage
is not guaranteed to be the actual stamps value, and also pay and be done with
it straight away, is going to favour stores with auto-checkout. And of course,
auto-checkout is even better when it comes to knowing what the added on fees
will be. In some stores, extra fees are easy to work out. But in others they
can be very confusing. Auto-checkout makes this simple - they will be displayed
and included before you agree to order.

I also don't see it as punishing sellers if they are not included in say
wants lists calculations for cost minimisation if they opt out of instant checkout.
If a buyer wants to minimise total cost for a wants list and a seller is not
willing to offer a service where a postage cost is calculated automatically,
then the seller's store shouldn't be included since they are not offering
a service that the buyer wants - cost minimisation. Whereas if the buyer wanted
to know who has all the parts (but not the minimum cost), then the seller should
be included.

I know I've backed out of stores if they don't offer the quote feature
and due to their terms I am unsure about postage costs on a smallish value order.
They don't offer what I want (to find out the cost of an order before I commit
to buy), so I shop somewhere that does offer that service. Is that penalising
the first seller or rewarding the second? Instant checkout is just an automated
version of that. If someone decides it doesn't work for their store, then
they will probably see orders drop. Not because they are being penalised, but
because others are offering something that is important to buyers.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 14, 2017 08:28
 Subject: Re: Coming Soon: Instant Checkout
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
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Store: CalsBricks
In Buying, yorbrick writes:
  
  (Still do not believe software can do it better than doing it manually - but
we will see)

Instant Checkout is not about doing it better, it is about doing it quicker -
instantaneously.

Manually packing an order first, then weighing it, then invoicing it will always
give a more accurate postage cost than any instant checkout software. The manual
method will always be 100% correct, whereas the instant checkout might be off
sometimes.

But the manual method has drawbacks too. The buyer doesn't know what they
have to pay until they have already agreed to the sale. The buyer might have
to wait 2, 3, 4, ... days until they get an invoice. The buyer doesn't know
if the postage price will go up if they add in one more part, or that it might
drop if they remove a large few penny parts.

So which method is better is dependent on your perspective of what is important.
If getting the postage correct to the penny is the most important thing, then
that store might be of interest to buyers that want to know they will pay the
exact postage, even if they don't know what the exact postage is. Whereas
buyers that want to know what the exact cost of the order is, even if the postage
is not guaranteed to be the actual stamps value, and also pay and be done with
it straight away, is going to favour stores with auto-checkout. And of course,
auto-checkout is even better when it comes to knowing what the added on fees
will be. In some stores, extra fees are easy to work out. But in others they
can be very confusing. Auto-checkout makes this simple - they will be displayed
and included before you agree to order.

I also don't see it as punishing sellers if they are not included in say
wants lists calculations for cost minimisation if they opt out of instant checkout.
If a buyer wants to minimise total cost for a wants list and a seller is not
willing to offer a service where a postage cost is calculated automatically,
then the seller's store shouldn't be included since they are not offering
a service that the buyer wants - cost minimisation. Whereas if the buyer wanted
to know who has all the parts (but not the minimum cost), then the seller should
be included.

I know I've backed out of stores if they don't offer the quote feature
and due to their terms I am unsure about postage costs on a smallish value order.
They don't offer what I want (to find out the cost of an order before I commit
to buy), so I shop somewhere that does offer that service. Is that penalising
the first seller or rewarding the second? Instant checkout is just an automated
version of that. If someone decides it doesn't work for their store, then
they will probably see orders drop. Not because they are being penalised, but
because others are offering something that is important to buyers.

Not all buyers are the same. We have no interest whatsoever in whether a store
uses instant checkout or does it the old-fashio0ned way. What is important
to us is they have all the right parts, in the right condition, colour,pricing
is 'fair' and the store is reputable. There are lots of buyers like that
and there are also buyers such as yourself who look at things somewhat differently.
I think the expression is to each their own. The fact that BL have said this
will be optional is good and shows forward thinking on their part - what we are
not sure of is what effect it will have to be able to filter out stores who don't
use the new method of checkout. What about other filters - over average price;
charges fees; takes a long time to process orders, over a certain level of positive
feedback etc.etc. (The list could go on for ever). The site has been running
for many years and grown year on year since its early inception. Changes are
more than due - they are overdue in some areas. Sellers tools promised in last
June's announcement have never materialised and appear to have lost priority
for development as other feataures get rolled out e.g. Stud.io. Mosaic, etc.
Sometimes, speaking as the MD of a software development company here in the UK
one can lose sight of what is really important for your customers. Autocheckout
is one of many features that need to be sorted and this is a significant, hopefully,
step in the development plans so lets see where it takes us - how well it works
for all, not just a select few.

From what I gather from your post we aren't a store that you would shop in
as we do not offer the quote feature (don't really see any need for it) and
it can take up valuable processing time for no return. We pick orders first then
provide a shipping quote after which we invoice. If you look at our feedback
to date most people find a very quick turnaround at our store. That isn't
really going to change with auto-checkout, if it works for the UK, other than
not having to send out shipping costs and waiting for a response. Auto-checkout
will also help to do away with NPB's, which is a good thing if you are affected
by them. There are pro's and cons for this. If it works well for the UK the
pros will outweigh the cons. If it doesn't, we are not sure what will happen.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 14, 2017 08:52
 Subject: Re: Coming Soon: Instant Checkout
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yorbrick (589)

Location:  United Kingdom, England
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Store Closed Store: My collection of bricks
  Not all buyers are the same. We have no interest whatsoever in whether a store
uses instant checkout or does it the old-fashio0ned way. What is important
to us is they have all the right parts, in the right condition, colour,pricing
is 'fair' and the store is reputable. There are lots of buyers like that
and there are also buyers such as yourself who look at things somewhat differently.
I think the expression is to each their own. The fact that BL have said this
will be optional is good and shows forward thinking on their part - what we are
not sure of is what effect it will have to be able to filter out stores who don't
use the new method of checkout.

In that case, if there is a filter so that buyers can opt to filter out stores
that do not use auto-checkout or if they want to calculate the total minimum
price of a wants list including all fees and postage, then sellers not offering
instant checkout cannot complain they are being treated unfairly. It is perfectly
fair, as the buyer would have said that this is important to them, and then decided
to exclude any sellers that do not offer what they want.

I think a lot of current buyers have not been that bothered about instant checkout
in the past, simply because it didn't exist here. However, when it does exist,
I imagine buyers will start to change their attitudes to it and see it as something
that is useful after all. Once something exists, people often wonder how they
did without it for years.

If I look at two stores that have all the parts I want, same base prices, similar
good feedback but differ in instant checkout, with store A telling me the total
price is, let's say, £20 for parts plus a handling fee of 50p plus postage
of £1.20 and I can checkout now, but store B telling me £20 for parts plus a
handling fee which is based on the number of lots but I am not sure if they combine
the same item into lots if I buy multiple listings of the same item that was
not consolidated, plus a postage fee that might be as low as 80p but could be
as high as £3.20 due to the size of some parts, and they'll get back to me
within two days with the total exact cost, then I will go with A. A also has
the advantage that I can look through their store and keep adding other parts
until the postage costs change, and then remove the last part added, to help
maximise my order for no extra postage cost. Doing that in store B is harder,
as I have to keep asking how much more I can add. Of course, I might be able
to add more in B's store than in A's, if B is weighing the packed order
exactly each time, but this is at the expense of convenience.
 Author: mikmo View Messages Posted By mikmo
 Posted: Jun 14, 2017 12:05
 Subject: Re: Coming Soon: Instant Checkout
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mikmo (848)

Location:  Denmark
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Store: MikMo
I hope you are aware that there are only 3 countries in the world that does not
use the metric system (USA, Liberia and Myanmar), and there will be metric options
for weight / size / volume in the new system.

Mikael / MikMo
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Jun 15, 2017 12:05
 Subject: Re: Coming Soon: Instant Checkout
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LordSkylark (10208)

Location:  USA, Michigan
Member Since Contact Type Status
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Store: Light of the World
In Announce, mikmo writes:
  I hope you are aware that there are only 3 countries in the world that does not
use the metric system (USA, Liberia and Myanmar), and there will be metric options
for weight / size / volume in the new system.

Mikael / MikMo


USA uses the wrong measurement system, the wrong temperature system, the wrong
clock system (not 24 hour time). But, the drivers do drive on the right side
of the road.

Andrew
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jun 15, 2017 12:40
 Subject: Re: Coming Soon: Instant Checkout
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
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In Announce, LordSkylark writes:
  […]
USA uses the wrong measurement system, the wrong temperature system, the wrong
clock system (not 24 hour time). But, the drivers

are supposed to

  [] drive on the right side
of the road.

 Author: Brick.Door View Messages Posted By Brick.Door
 Posted: Jun 15, 2017 12:19
 Subject: Re: Coming Soon: Instant Checkout
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Brick.Door (3893)

Location:  USA, New York
Member Since Contact Type Status
Sep 24, 2010 Contact Member Seller
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Store: Brick Door
In Announce, mikmo writes:
  I hope you are aware that there are only 3 countries in the world that does not
use the metric system (USA, Liberia and Myanmar), and there will be metric options
for weight / size / volume in the new system.

Mikael / MikMo

Strange because you never think of those other two as having their s*** together.
 Author: Brettj666 View Messages Posted By Brettj666
 Posted: Jun 15, 2017 13:06
 Subject: Re: Coming Soon: Instant Checkout
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 Topic: Announce
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Brettj666 (729)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ryno's Den
In Announce, Brick.Door writes:
  In Announce, mikmo writes:
  I hope you are aware that there are only 3 countries in the world that does not
use the metric system (USA, Liberia and Myanmar), and there will be metric options
for weight / size / volume in the new system.

Mikael / MikMo

Strange because you never think of those other two as having their s*** together.

Which two of the three are you referring to ?
 Author: TallyToyBricks View Messages Posted By TallyToyBricks
 Posted: Jun 14, 2017 18:34
 Subject: Re: Coming Soon: Instant Checkout - Sales Tax
 Viewed: 177 times
 Topic: Administrative
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TallyToyBricks (2063)

Location:  USA, Florida
Member Since Contact Type Status
Feb 16, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tally Toy LLC
Sales Tax
How will business sellers calculate and invoice for state sales tax?

In my case, I collect sales tax from all sales shipped to a Florida address.
To further complicate the issue, each of the 67 counties can add an additional
0% to 1.5% to the state's base rate of 6%. The county location is not captured
in BrickLink's address fields. No sales tax is collected from out of state
sales. Incorrect sales tax collection in Florida usually results in fines for
even small mistakes.

Maybe I'm missing an easy solution?

Thanks
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Jun 15, 2017 12:03
 Subject: Re: Coming Soon: Instant Checkout - Sales Tax
 Viewed: 79 times
 Topic: Administrative
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LordSkylark (10208)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Light of the World
In Administrative, TallyToyBricks writes:
  Sales Tax
How will business sellers calculate and invoice for state sales tax?

In my case, I collect sales tax from all sales shipped to a Florida address.
To further complicate the issue, each of the 67 counties can add an additional
0% to 1.5% to the state's base rate of 6%. The county location is not captured
in BrickLink's address fields. No sales tax is collected from out of state
sales. Incorrect sales tax collection in Florida usually results in fines for
even small mistakes.

Maybe I'm missing an easy solution?

Thanks

I would need a like feature, for automatically charging sales tax by law to all
Michigan buyers (since I live in Michigan obviously).
 Author: Brickler View Messages Posted By Brickler
 Posted: Jun 15, 2017 15:37
 Subject: Re: Coming Soon: Instant Checkout - Sales Tax
 Viewed: 112 times
 Topic: Administrative
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Brickler (826)

Location:  USA, Idaho
Member Since Contact Type Status
Mar 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks out West
Good point, we are in the same Boat in Idaho.

Thanks for pointing that out.

Mike
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 16, 2017 00:25
 Subject: Re: Coming Soon: Instant Checkout - Sales Tax
 Viewed: 99 times
 Topic: Administrative
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Administrative, Brickler writes:
  Good point, we are in the same Boat in Idaho.

Thanks for pointing that out.

Mike

In Europe we have VAT and I cannot currently see how this is going to handle
that. Response from BL would be helpful. You might be able to set it up as a
shipping method rate chart but not sure yet.
 Author: TheBlockShop View Messages Posted By TheBlockShop
 Posted: Jun 16, 2017 00:59
 Subject: Re: Coming Soon: Instant Checkout - Sales Tax
 Viewed: 85 times
 Topic: Administrative
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TheBlockShop (1711)

Location:  USA, Nevada
Member Since Contact Type Status
Jul 4, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBlockShop
In Administrative, TallyToyBricks writes:
  Sales Tax
How will business sellers calculate and invoice for state sales tax?

In my case, I collect sales tax from all sales shipped to a Florida address.
To further complicate the issue, each of the 67 counties can add an additional
0% to 1.5% to the state's base rate of 6%. The county location is not captured
in BrickLink's address fields. No sales tax is collected from out of state
sales. Incorrect sales tax collection in Florida usually results in fines for
even small mistakes.

Maybe I'm missing an easy solution?

Thanks

The easiest solution is an automated price increase based on zip code for the
U.S. But since the sales tax laws change constantly Bricklink could set up something
where we could list all zip codes that we want to charge tax to and what % for
each.

From the post it looks like this will not be available at release which can create
a huge problem for you.

As I am located in Nevada and only a fraction of 1% of my sales are in state
due to low population I will just eat the sales tax cost. From what I understand
in Nevada I have to notify the state of the total amount of non-exempt sales
per county and pay the taxes owed. From what I understand (I could be wrong I'm
not a tax lawyer) if you forget to charge sales tax to customer but you still
give the state the correct amount you are still legal. But if a good portion
of your sales are in state it will be hard to eat this cost without increasing
your prices.

-Joe A
 Author: Brickler View Messages Posted By Brickler
 Posted: Jun 15, 2017 13:20
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 68 times
 Topic: Announce
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Brickler (826)

Location:  USA, Idaho
Member Since Contact Type Status
Mar 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks out West
Looking forward to it.
This will be a great advantage for the Buyers, to be able to pay as soon as they
place they order.

Thanks

Mike
www.BricksOutWest.com
 Author: tEoS View Messages Posted By tEoS
 Posted: Jun 15, 2017 13:46
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 129 times
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tEoS (4793)

Location:  USA, Michigan
Member Since Contact Type Status
Dec 24, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tim's Odd Lots
Disappointing. I really thought that BL would finally take a stand on handling
fees, especially percentage based fees that seem to be more of BL fee avoidance*
rather than materials cost. Instead, they've made a whole field for adding
all sorts of them. In addition, I wonder if this instant checkout will make
it easier to hide actual postage vs. all those fees.

To create a level playing field for all sellers, I would like to see BL take
a stand on this. John P. had it right from the very beginning. That's why
I ended up doing away with fees.

In the end, I believe more than one issue will be created for each benefit the
instant checkout provides.


* & to appear lower in the lists of sellers by price
 Author: Brettj666 View Messages Posted By Brettj666
 Posted: Jun 15, 2017 14:23
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 122 times
 Topic: Announce
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Brettj666 (729)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ryno's Den
In Announce, tEoS writes:
  Disappointing. I really thought that BL would finally take a stand on handling
fees, especially percentage based fees that seem to be more of BL fee avoidance*
rather than materials cost. Instead, they've made a whole field for adding
all sorts of them. In addition, I wonder if this instant checkout will make
it easier to hide actual postage vs. all those fees.

To create a level playing field for all sellers, I would like to see BL take
a stand on this. John P. had it right from the very beginning. That's why
I ended up doing away with fees.

In the end, I believe more than one issue will be created for each benefit the
instant checkout provides.


* & to appear lower in the lists of sellers by price

They don't need instant checkout to make a stand, they only need to make
it policy and take in reports of people not following policy.

If instant check out forced them to eliminate fees, people could just not participate
in instant checkout.

The only thing that will stop people from charging fees is if they stop getting
business.
 Author: enig View Messages Posted By enig
 Posted: Jun 20, 2017 23:59
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 87 times
 Topic: Announce
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enig (3028)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Announce, tEoS writes:
  Disappointing. I really thought that BL would finally take a stand on handling
fees, especially percentage based fees that seem to be more of BL fee avoidance*
rather than materials cost. Instead, they've made a whole field for adding
all sorts of them. In addition, I wonder if this instant checkout will make
it easier to hide actual postage vs. all those fees.

To create a level playing field for all sellers, I would like to see BL take
a stand on this. John P. had it right from the very beginning. That's why
I ended up doing away with fees.

In the end, I believe more than one issue will be created for each benefit the
instant checkout provides.


* & to appear lower in the lists of sellers by price

Will never happen. Because BrickLink. Because 'Murica?

Too much time spent on iMacs integrating fees into the equation, just to take
a stand against their own creation later on.

Lot restrictions, lot fees, handling fees, a fixed fee on items, and on top of
that even a PERCENTAGE fee on items?

Jesus... why do we need prices at all? Tell the sellers to start listing everyhing
at 1c and watch how they use the tools that you are about to provide them with
to cut-throat other sellers and screw the buyers over. Because this is what BL
is pushing everyone towards to.

There are ways how to improve shopping experience at BL, but it's not THIS.
Or am I missing something?

Yes, my spleen is obviously overspilling. It's not nice.
 Author: Acorn04 View Messages Posted By Acorn04
 Posted: Jun 17, 2017 08:51
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 83 times
 Topic: Administrative
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Acorn04 (134)

Location:  USA, Illinois
Member Since Contact Type Status
Feb 17, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Great Brick Lab
Thank you. Any estimates on how this will effect sales to new customers?
 Author: SchmickBricks View Messages Posted By SchmickBricks
 Posted: Sep 23, 2017 12:14
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 99 times
 Topic: Announce
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SchmickBricks (711)

Location:  Australia, South Australia
Member Since Contact Type Status
Jan 10, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Schmick Bricks
In NEWS, Admin writes:
  Dear BrickLink sellers,

We know that selling on BrickLink is a unique experience, one which is unmatched by any other marketplace platform. We've heard that many of you are tired of sending invoices, worrying about non-paying buyers, and dealing with cancellation requests. We've listened to your feedback and have been diligently working on a solution to these common seller woes. After a considerable amount of time and effort put in from the team, we are pleased to finally announce that the long-awaited preview of Instant Checkout will premiere by the end of this month.

You may wonder why it took so much time for BrickLink to implement such a basic e-commerce feature. It’s simply because BrickLink is not like any standard e-commerce site. Despite its many drawbacks and inconveniences, worldwide BrickLink sellers have fully stretched out the flexibility of manual invoicing to provide unique perks and negotiable offers for their buyers. As a result, each store comes with unique policies for shipping and handling fee calculations. For example, some stores offer special discounts for qualified orders, some apply conditional insurance to a certain type of packages, etc. We had to read through and analyze thousands of written policies to figure out the most common practices. A dedicated team has been working on this top-priority project for years to make sure our new tool could automate the majority of them in a systematic way.

This newsletter answers many questions you might have for the Instant Checkout feature. We hope your store will participate in this streamlined shopping experience and order management process soon.

What is Instant Checkout?

It’s a combination of a new automated invoicing option and on-site payment methods such as PayPal or Stripe. With automated invoicing, buyers can view the final order price during checkout and make direct payment using on-site payment methods.

Why do I need to switch to Instant Checkout?

In some countries including Germany, E-commerce sites are required to show the final order price to buyers before they are obligated to pay. Instant Checkout is compliant with German E-commerce law and will make your business fully legitimate in any country. In addition, it will help the growth of your business as your store will be more frequently exposed to buyers when a new option to filter stores that support Instant Checkout is introduced to the BrickLink Catalog and Wanted List.

Can I automate the invoicing process without accepting onsite payments?

Yes, you can automate the invoicing process without accepting onsite payments; you’ll just need to set up automation-ready shipping methods. If your buyer chooses one of those shipping methods, they will see the final price during checkout and get an invoice as soon as they place an order.

Can I keep using manual invoicing instead of Instant Checkout?

Of course you can. Instant Checkout is an optional feature for sellers to participate in. If you don’t make any changes to your shipping settings, you can keep using your current manual invoicing methods. For those manual shipping methods, you have the option to enable the price quote feature.

How can I set up Instant Checkout?

If your store already accepts at least one onsite payment method, all you need to do is to set up automation-ready shipping methods to enable Instant Checkout. There are three ways to complete this step:

1. Migration of existing shipping methods

Your existing shipping methods with rate charts will be migrated to the new system along with other settings including insurance and handling fees. You can turn on the automated invoicing option for these methods to enable Instant Checkout.

2. Importing shared shipping methods

Sellers can share automation-ready shipping methods with other sellers in their country. You can review and import any shared shipping methods and customize them as you’d like.

3. Manual setup

In case your shipping policies are described only in your written store/shipping policies, they will not be automatically migrated to the new shipping settings. For that case, you can create a new shipping method or edit existing ones to fill in a predefined rate chart. You may also need to configure additional options and restrictions to match your written shipping policies.

How does it calculate shipping cost?

Shipping cost is determined by the predefined rate chart of each shipping method. Three different types of rate chart are supported:

  * Weight band: shipping cost is determined by the total item weight and destination zone
  * Price band: shipping cost is determined by the total item price and destination zone
  * Flat rate: A flat shipping rate will be applied per each destination zone

Each zone contains a list of countries which sellers can customize.

What are the additional options and restrictions I can configure for automation?

Additional options and restrictions can be configured by adding customizable rules.

Discount options

If you want to waive a portion or the full shipping cost for orders over a certain amount, you can add shipping discount rules.

Insurance options

Insurance options can be added for a zone or multiple zones with or without additional fees. You can set up your own flexible insurance policies with a combination of item price range and buyer/seller requests.

Tracking options

Sellers may also add tracking options with or without additional fees based on the item price, shipping fee, total weight, or when an order is insured.

Handling fees

Handling fees can be added based on the item price, per lot average value, or by a fixed price or rate.

Package restrictions

Since each shipping method has different package restrictions, sellers can configure the max package weight, dimension, length, volume, or girth to match each courier’s shipping methods.

How can buyers keep their orders open for multiple order batches with Instant Checkout?

Paid orders cannot be combined into order batches. To allow batch orders, you need to set up a manually-invoiced shipping method (i.e. ‘Keep orders open’). Once a buyer is ready to check out, they can choose an Instant Checkout shipping method and the total price will be calculated based on all of the unpaid orders.

Instead of listing multiple shipping methods for buyers, my store always picks the most affordable method for them. Can I still have that option with Instant Checkout?

If you don’t want your buyers to choose from a list of shipping methods, you can use the ‘Grouping’ feature. When multiple shipping methods are combined into a group, only the cheapest method within that group will be shown to buyers during checkout.

How can I manage orders received with Instant Checkout?

There is no additional action required to manage Instant Checkout orders. All Instant Checkout orders are received in ‘Paid’ status - you just need to pack and ship them.

When will this be available?

A seller preview of Instant Checkout will begin on June 21st, 2017. Sellers will be able to access new shipping method settings and experience the Instant Checkout shopping experience in their own stores. The public release schedule for Instant Checkout will be announced during the preview session.

If you have any questions or feedback, please feel free to leave a comment on this post.

Thanks,
BrickLink Instant Checkout Team


Any updates on when this will be rolled out?

  
 Author: randyf View Messages Posted By randyf
 Posted: Sep 23, 2017 17:41
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 67 times
 Topic: Announce
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randyf (326)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Bricking Spectre
In Announce, SchmickBricks writes:
  Any updates on when this will be rolled out?


"Coming Soon" in BrickLink-speak means anywhere between 1-5 years, so your guess
is as good as anyone else.
 Author: stevetq2 View Messages Posted By stevetq2
 Posted: Nov 26, 2017 17:24
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 87 times
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stevetq2 (4088)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 12, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Technic-NXT-Rare & More
I have just picked up on this and have been reading the potential problems with
shipping using the Instant Checkout in the Uk and Europe.

As the price of shipping a 'Large Letter' is so different to a 'Small
Parcel' mainly to do with the thickness of the package, Instant Checkout
won't work for the UK and EU unless sellers charge the highest rate as standard,
which in the UK can be over £2, on a low value order this is prohibitive. I
think BrickLink need to think carefully about 'favouring' Instant Checkout
sellers as buyers will miss out on sellers that try and keep postage down for
it's customers.

It seems that the UK and EU (which is a huge market after the US) is going to
be penalised for offering good value.

If it isn't already being considered then I suggest a solution will be to
offer the buyer an option to let the seller determine the lowest postage cost
as sellers can still set up Instant Checkout and use it for those who are not
bothered about postage costs while not penalising them for offering customer
service.

I see it mentioned that Amazon and others offer standardised shipping costs,
well most BrickLink Sellers are not Amazon and can't afford to 'average
things out' and hope it works. Instant Checkout for how the UK and EU market
works will penalise both buyers and sellers alike by putting off buyers as postage
costs will have to be doubled in most instances to make sure Sellers can cover
their costs.


In Announce, SchmickBricks writes:
  In NEWS, Admin writes:
  Dear BrickLink sellers,

We know that selling on BrickLink is a unique experience, one which is unmatched by any other marketplace platform. We've heard that many of you are tired of sending invoices, worrying about non-paying buyers, and dealing with cancellation requests. We've listened to your feedback and have been diligently working on a solution to these common seller woes. After a considerable amount of time and effort put in from the team, we are pleased to finally announce that the long-awaited preview of Instant Checkout will premiere by the end of this month.

You may wonder why it took so much time for BrickLink to implement such a basic e-commerce feature. It’s simply because BrickLink is not like any standard e-commerce site. Despite its many drawbacks and inconveniences, worldwide BrickLink sellers have fully stretched out the flexibility of manual invoicing to provide unique perks and negotiable offers for their buyers. As a result, each store comes with unique policies for shipping and handling fee calculations. For example, some stores offer special discounts for qualified orders, some apply conditional insurance to a certain type of packages, etc. We had to read through and analyze thousands of written policies to figure out the most common practices. A dedicated team has been working on this top-priority project for years to make sure our new tool could automate the majority of them in a systematic way.

This newsletter answers many questions you might have for the Instant Checkout feature. We hope your store will participate in this streamlined shopping experience and order management process soon.

What is Instant Checkout?

It’s a combination of a new automated invoicing option and on-site payment methods such as PayPal or Stripe. With automated invoicing, buyers can view the final order price during checkout and make direct payment using on-site payment methods.

Why do I need to switch to Instant Checkout?

In some countries including Germany, E-commerce sites are required to show the final order price to buyers before they are obligated to pay. Instant Checkout is compliant with German E-commerce law and will make your business fully legitimate in any country. In addition, it will help the growth of your business as your store will be more frequently exposed to buyers when a new option to filter stores that support Instant Checkout is introduced to the BrickLink Catalog and Wanted List.

Can I automate the invoicing process without accepting onsite payments?

Yes, you can automate the invoicing process without accepting onsite payments; you’ll just need to set up automation-ready shipping methods. If your buyer chooses one of those shipping methods, they will see the final price during checkout and get an invoice as soon as they place an order.

Can I keep using manual invoicing instead of Instant Checkout?

Of course you can. Instant Checkout is an optional feature for sellers to participate in. If you don’t make any changes to your shipping settings, you can keep using your current manual invoicing methods. For those manual shipping methods, you have the option to enable the price quote feature.

How can I set up Instant Checkout?

If your store already accepts at least one onsite payment method, all you need to do is to set up automation-ready shipping methods to enable Instant Checkout. There are three ways to complete this step:

1. Migration of existing shipping methods

Your existing shipping methods with rate charts will be migrated to the new system along with other settings including insurance and handling fees. You can turn on the automated invoicing option for these methods to enable Instant Checkout.

2. Importing shared shipping methods

Sellers can share automation-ready shipping methods with other sellers in their country. You can review and import any shared shipping methods and customize them as you’d like.

3. Manual setup

In case your shipping policies are described only in your written store/shipping policies, they will not be automatically migrated to the new shipping settings. For that case, you can create a new shipping method or edit existing ones to fill in a predefined rate chart. You may also need to configure additional options and restrictions to match your written shipping policies.

How does it calculate shipping cost?

Shipping cost is determined by the predefined rate chart of each shipping method. Three different types of rate chart are supported:

  * Weight band: shipping cost is determined by the total item weight and destination zone
  * Price band: shipping cost is determined by the total item price and destination zone
  * Flat rate: A flat shipping rate will be applied per each destination zone

Each zone contains a list of countries which sellers can customize.

What are the additional options and restrictions I can configure for automation?

Additional options and restrictions can be configured by adding customizable rules.

Discount options

If you want to waive a portion or the full shipping cost for orders over a certain amount, you can add shipping discount rules.

Insurance options

Insurance options can be added for a zone or multiple zones with or without additional fees. You can set up your own flexible insurance policies with a combination of item price range and buyer/seller requests.

Tracking options

Sellers may also add tracking options with or without additional fees based on the item price, shipping fee, total weight, or when an order is insured.

Handling fees

Handling fees can be added based on the item price, per lot average value, or by a fixed price or rate.

Package restrictions

Since each shipping method has different package restrictions, sellers can configure the max package weight, dimension, length, volume, or girth to match each courier’s shipping methods.

How can buyers keep their orders open for multiple order batches with Instant Checkout?

Paid orders cannot be combined into order batches. To allow batch orders, you need to set up a manually-invoiced shipping method (i.e. ‘Keep orders open’). Once a buyer is ready to check out, they can choose an Instant Checkout shipping method and the total price will be calculated based on all of the unpaid orders.

Instead of listing multiple shipping methods for buyers, my store always picks the most affordable method for them. Can I still have that option with Instant Checkout?

If you don’t want your buyers to choose from a list of shipping methods, you can use the ‘Grouping’ feature. When multiple shipping methods are combined into a group, only the cheapest method within that group will be shown to buyers during checkout.

How can I manage orders received with Instant Checkout?

There is no additional action required to manage Instant Checkout orders. All Instant Checkout orders are received in ‘Paid’ status - you just need to pack and ship them.

When will this be available?

A seller preview of Instant Checkout will begin on June 21st, 2017. Sellers will be able to access new shipping method settings and experience the Instant Checkout shopping experience in their own stores. The public release schedule for Instant Checkout will be announced during the preview session.

If you have any questions or feedback, please feel free to leave a comment on this post.

Thanks,
BrickLink Instant Checkout Team


Any updates on when this will be rolled out?

  
 Author: Teup View Messages Posted By Teup
 Posted: Nov 26, 2017 18:35
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 84 times
 Topic: Announce
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Teup (3220)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Announce, stevetq2 writes:
  I have just picked up on this and have been reading the potential problems with
shipping using the Instant Checkout in the Uk and Europe.

As the price of shipping a 'Large Letter' is so different to a 'Small
Parcel' mainly to do with the thickness of the package, Instant Checkout
won't work for the UK and EU unless sellers charge the highest rate as standard

What makes you say that? Instant checkout works fine for me, and calculates the
correct actual postage costs, if it isn't for a few easily fixable bugs.
No need to overcharge.
 Author: stevetq2 View Messages Posted By stevetq2
 Posted: Nov 27, 2017 10:53
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 36 times
 Topic: Announce
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stevetq2 (4088)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 12, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Technic-NXT-Rare & More
I understand that the system doesn't take account of the size of items.
For instance one item could exceed 20mm in any dimension and that means the whole
order has to be sent as a 'Small Parcel' which is £2.00 more expensive,
however as Instant Checkout can't deal with this automatically (as I understand
it) it will choose the wrong shipping cost unless I set up everything to go as
a 'Small Parcel'; this issue applies to UK and Worldwide shipping.

Also what happens if a part can't be found, at the moment I check everything
before invoicing so the payment received is always correct, this way if something
is wrong how can it be corrected using the Problem with item in order feature
on BrickLink, can an item be removed after payment has been taken so there is
a proper record on BL and my inventory is corrected?

Any advice would be welcome on how to deal with this.


In Announce, Teup writes:
  In Announce, stevetq2 writes:
  I have just picked up on this and have been reading the potential problems with
shipping using the Instant Checkout in the Uk and Europe.

As the price of shipping a 'Large Letter' is so different to a 'Small
Parcel' mainly to do with the thickness of the package, Instant Checkout
won't work for the UK and EU unless sellers charge the highest rate as standard

What makes you say that? Instant checkout works fine for me, and calculates the
correct actual postage costs, if it isn't for a few easily fixable bugs.
No need to overcharge.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 27, 2017 11:17
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 40 times
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, stevetq2 writes:
  I understand that the system doesn't take account of the size of items.
For instance one item could exceed 20mm in any dimension and that means the whole
order has to be sent as a 'Small Parcel' which is £2.00 more expensive,
however as Instant Checkout can't deal with this automatically (as I understand
it) it will choose the wrong shipping cost unless I set up everything to go as
a 'Small Parcel'; this issue applies to UK and Worldwide shipping.

Also what happens if a part can't be found, at the moment I check everything
before invoicing so the payment received is always correct, this way if something
is wrong how can it be corrected using the Problem with item in order feature
on BrickLink, can an item be removed after payment has been taken so there is
a proper record on BL and my inventory is corrected?

Any advice would be welcome on how to deal with this.

The system can utilise volume (size) but you have to go through in your inventory
and find the items which exceed large letter dimensions in the UK and change
the default packaging method to volume rather than weight. This is more than
a laborious process at present and is a workaround not a fix.

As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

There is also the question of additional batches - we get lots of orders with
multiple batches and there is no'fix' or workaround for this - they have
to be separate orders which ends up costing more in fees (Paypal) than simply
leaving the order open to be added to. Yes you can leave an order open even using
the instant checkout process, but that is o0nly if you know you are going to
add to it at the time of placing it.

Any corrections to BL inventory as a result have to be done manually - not sure
if you can use the order item removal request when or after using IC.

Hope that helps a bit.
  

In Announce, Teup writes:
  In Announce, stevetq2 writes:
  I have just picked up on this and have been reading the potential problems with
shipping using the Instant Checkout in the Uk and Europe.

As the price of shipping a 'Large Letter' is so different to a 'Small
Parcel' mainly to do with the thickness of the package, Instant Checkout
won't work for the UK and EU unless sellers charge the highest rate as standard

What makes you say that? Instant checkout works fine for me, and calculates the
correct actual postage costs, if it isn't for a few easily fixable bugs.
No need to overcharge.
 Author: FigBits View Messages Posted By FigBits
 Posted: Nov 28, 2017 08:36
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 60 times
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FigBits (2598)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FigBits
In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 28, 2017 09:17
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 42 times
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Hi Marc - agreed many times over.
 Author: Teup View Messages Posted By Teup
 Posted: Nov 28, 2017 09:26
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 36 times
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Teup (3220)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 28, 2017 09:40
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 34 times
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 28, 2017 09:49
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 29 times
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

and ours +1
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 28, 2017 09:49
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 30 times
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Announce, Rob_and_Shelagh writes:
  […]
  Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

And if sellers doing that would clearly write it in their Terms would be nice
too.
 Author: Teup View Messages Posted By Teup
 Posted: Nov 28, 2017 10:29
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 39 times
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Teup (3220)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

That's true, but cancellation is always an option though, complete or otherwise.

Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.
 Author: MarieA View Messages Posted By MarieA
 Posted: Nov 28, 2017 10:39
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 33 times
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MarieA (158)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Aug 3, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rares and Spares
In Announce, Teup writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

That's true, but cancellation is always an option though, complete or otherwise.

Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

If the missing part was key to why a particular store received the order, and
other parts were added to meet the minimum order, even though they themselves
were available much cheaper elsewhere, I doubt free shipping would be much of
a consultation.
 Author: MarieA View Messages Posted By MarieA
 Posted: Nov 28, 2017 10:40
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 28 times
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MarieA (158)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Aug 3, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rares and Spares
In Announce, MarieA writes:
  In Announce, Teup writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

That's true, but cancellation is always an option though, complete or otherwise.

Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

If the missing part was key to why a particular store received the order, and
other parts were added to meet the minimum order, even though they themselves
were available much cheaper elsewhere, I doubt free shipping would be much of
a consultation.

*Consolation... ducking autocorrect!
 Author: Teup View Messages Posted By Teup
 Posted: Nov 28, 2017 11:22
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 25 times
 Topic: Announce
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Teup (3220)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Announce, MarieA writes:
  In Announce, Teup writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

That's true, but cancellation is always an option though, complete or otherwise.

Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

If the missing part was key to why a particular store received the order, and
other parts were added to meet the minimum order, even though they themselves
were available much cheaper elsewhere, I doubt free shipping would be much of
a consultation.

If they are cheaper elsewhere, then why buy in the one store? This has never
happened to me and the odds are extremely theoretical if such a scenario would
exist..
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 28, 2017 11:33
 Subject: Re: Coming Soon: Instant Checkout
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SylvainLS (24)

Location:  France, Aquitaine-Limousin-Poitou-Charentes
Member Since Contact Type Status
Apr 25, 2014 Contact Member Buyer
Buying Privileges - OK
In Announce, Teup writes:
  […]
If they are cheaper elsewhere, then why buy in the one store? This has never
happened to me and the odds are extremely theoretical if such a scenario would
exist..

Because the store was supposed to have the first part, the one the store actually
doesn’t have, while the cheaper one doesn’t have it either but correctly said
so from the start.

I won’t make an order for only one part in a store and 10 others in another,
cheaper, store if the first store has them all and the difference in price is
under the difference between one and two shippings.
 Author: WilliamH View Messages Posted By WilliamH
 Posted: Nov 28, 2017 10:40
 Subject: Re: Coming Soon: Instant Checkout
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WilliamH (864)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 24, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Studs On Top
In Announce, Teup writes:
  After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

The extra parts were only ordered to make up to the stores minimum buy
 Author: Teup View Messages Posted By Teup
 Posted: Nov 28, 2017 11:50
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 24 times
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Teup (3220)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Announce, WilliamH writes:
  In Announce, Teup writes:
  After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

The extra parts were only ordered to make up to the stores minimum buy

You're right, that's one scenario. I guess for stores with a significant
minimum order amount this approach would not be satisfactory in all cases.

Still, it's parts that the buyer wants to have, and to have them with free
shipping usually makes people happy.

It's a bit of a burkini discussion though. I remember debates here in the
NL about whether women in burkas should be allowed in swimming pools and it turned
out that there wasn't a single real life case for it, so the discussion just
kind of disappeared

Most of the time when I offer free shipping buyers are really surprised by it.
I haven't had a single response from a buyer thinking it was "just ok". Often
buyers even don't expect refunds for missing parts at all or ask me not to
refund them (but I have done so in every case). It's really not that hard
to make people happy
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 28, 2017 10:41
 Subject: Re: Coming Soon: Instant Checkout
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yorbrick (589)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: My collection of bricks
  That's true, but cancellation is always an option though, complete or otherwise.

It is not an option if it has already been shipped. Then the buyer has to be
pro-active in returning the package.

  Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding
, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

I don't. I prefer sellers to ask.

  If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

You end up having to pay shipping twice if they choose to return the order. But
also this puts pressure on the buyer to accept an incomplete order.

There is also a perfectly logical reason why the buyer would not have placed
an order if the shipping is free and you didn't have the part. They might
have only ordered the the parts from you because you had a specific part X, even
though you were slightly more expensive for those other parts. If it turns out
you didn't have part X after all, then just remove it from the order yourself
and ship anyway without telling them, then they might have preferred to have
placed an order with a cheaper seller for those other parts that you did send.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 28, 2017 10:52
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 33 times
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, Teup writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

That's true, but cancellation is always an option though, complete or otherwise.

Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

I prefer for the seller to contact me and give me the option of cancelling. If
a seller did this to me I'd be less likely to return to their store and you
may never know if some of your customers are doing that. IMO assuming anything
on your customers behalf is less than optimal service. The result of this is
that I have to order from somewhere else which may then be below a minimum or
viable order size, cause delay and inconvenience, etc, etc. Maybe some buyers
here have got used to it and just don't complain.

As a seller I'll probably regret saying this but we get very few inventory
discrepancies that we can't fix anyway.

Robert
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 28, 2017 11:00
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 30 times
 Topic: Announce
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calsbricks (4363)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

That's true, but cancellation is always an option though, complete or otherwise.

Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

I prefer for the seller to contact me and give me the option of cancelling. If
a seller did this to me I'd be less likely to return to their store and you
may never know if some of your customers are doing that. IMO assuming anything
on your customers behalf is less than optimal service. The result of this is
that I have to order from somewhere else which may then be below a minimum or
viable order size, cause delay and inconvenience, etc, etc. Maybe some buyers
here have got used to it and just don't complain.

As a seller I'll probably regret saying this but we get very few inventory
discrepancies that we can't fix anyway.

Robert

Agree with everything you have said above, Robert We have a brickstok file which
holds the part out elements of all the sets we have in stock - if we are missing
an item and it can be located there we simply do that - if not we will find the
part and source it, whether that means buying it in or finding a set we can purchase
to fill the gap. We do not ever, under normal circumstances want to send out
an incomplete order. I think if it happened to us when we buy we would have to
think long and hard about the kind of feedback we would leave, apart from least
favouring that store.

All business whatever they do are about customer service - those who provide
it survive thos who don't - don't.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 28, 2017 11:20
 Subject: Re: Coming Soon: Instant Checkout
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, calsbricks writes:
  
Agree with everything you have said above, Robert We have a brickstok file which
holds the part out elements of all the sets we have in stock - if we are missing
an item and it can be located there we simply do that


We've never seen a need to use Brickstock or other offsite tools but that
is a good idea!


  if not we will find the
part and source it, whether that means buying it in or finding a set we can purchase
to fill the gap. We do not ever, under normal circumstances want to send out
an incomplete order. I think if it happened to us when we buy we would have to
think long and hard about the kind of feedback we would leave, apart from least
favouring that store.

All business whatever they do are about customer service - those who provide
it survive thos who don't - don't.

+1

Robert
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 28, 2017 11:09
 Subject: Re: Coming Soon: Instant Checkout
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yorbrick (589)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: My collection of bricks
There are few things I like to know about a store before placing an order. Maybe
BL needs a list of basic questions a seller must answer via radio buttons so
that this goes on the terms page (and maybe even make it filterable).

Seller assembles minifigs? Yes or no.

Missing inventory? Allow cancellation before sending or refund for that part
and send incomplete order without informing customer.

Differentiates similar part types? Yes or no.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 28, 2017 11:13
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 31 times
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, yorbrick writes:
  There are few things I like to know about a store before placing an order. Maybe
BL needs a list of basic questions a seller must answer via radio buttons so
that this goes on the terms page (and maybe even make it filterable).

Seller assembles minifigs? Yes or no.

Missing inventory? Allow cancellation before sending or refund for that part
and send incomplete order without informing customer.

Differentiates similar part types? Yes or no.

Good idea, maybe make as suggestion

Robert
 Author: FigBits View Messages Posted By FigBits
 Posted: Nov 28, 2017 11:52
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 27 times
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FigBits (2598)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FigBits
In Announce, Rob_and_Shelagh writes:
  In Announce, yorbrick writes:
  There are few things I like to know about a store before placing an order. Maybe
BL needs a list of basic questions a seller must answer via radio buttons so
that this goes on the terms page (and maybe even make it filterable).

Seller assembles minifigs? Yes or no.

Missing inventory? Allow cancellation before sending or refund for that part
and send incomplete order without informing customer.

Differentiates similar part types? Yes or no.

Good idea, maybe make as suggestion

Robert


https://www.bricklink.com/message.asp?ID=841694

"Discarded"


--
Marc.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 28, 2017 12:05
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 38 times
 Topic: Announce
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, FigBits writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, yorbrick writes:
  There are few things I like to know about a store before placing an order. Maybe
BL needs a list of basic questions a seller must answer via radio buttons so
that this goes on the terms page (and maybe even make it filterable).

Seller assembles minifigs? Yes or no.

Missing inventory? Allow cancellation before sending or refund for that part
and send incomplete order without informing customer.

Differentiates similar part types? Yes or no.

Good idea, maybe make as suggestion

Robert


https://www.bricklink.com/message.asp?ID=841694

"Discarded"


--
Marc.

HMM, seems my dislike of the practice is unchanged but my acceptance of compromise
on the solution has "mellowed"

Robert
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 28, 2017 16:03
 Subject: Re: Coming Soon: Instant Checkout
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yorbrick (589)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: My collection of bricks
In Announce, FigBits writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, yorbrick writes:
  There are few things I like to know about a store before placing an order. Maybe
BL needs a list of basic questions a seller must answer via radio buttons so
that this goes on the terms page (and maybe even make it filterable).

Seller assembles minifigs? Yes or no.

Missing inventory? Allow cancellation before sending or refund for that part
and send incomplete order without informing customer.

Differentiates similar part types? Yes or no.

Good idea, maybe make as suggestion

Robert


https://www.bricklink.com/message.asp?ID=841694

"Discarded"


--
Marc.

Even though discarded, I guess they have made a little start. Just very little.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 28, 2017 11:11
 Subject: Re: Coming Soon: Instant Checkout
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 Topic: Announce
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yorbrick (589)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: My collection of bricks
Or, allow the buyer to click a radio button on any part in the cart to flag the
part as critical. So if it is critical, the seller should not send the order
if they cannot find that part. Whereas if it is not critical, the seller could
still send the order but refund for the missing non-critical part.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Nov 28, 2017 11:16
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 25 times
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Rob_and_Shelagh (20469)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Announce, yorbrick writes:
  Or, allow the buyer to click a radio button on any part in the cart to flag the
part as critical. So if it is critical, the seller should not send the order
if they cannot find that part. Whereas if it is not critical, the seller could
still send the order but refund for the missing non-critical part.

Not quite liking that so much, as a buyer I'd make them all as critical to
force the seller to contact me

Also, if a seller had 100 of something and I ordered all of them, 100 might not
be critical so if they were a few short I'd accept it but 10 or more short
might be critical on the other hand.

Robert
 Author: Teup View Messages Posted By Teup
 Posted: Nov 28, 2017 11:40
 Subject: Re: Coming Soon: Instant Checkout
 Viewed: 24 times
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Teup (3220)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The T-workshop
In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, Rob_and_Shelagh writes:
  In Announce, Teup writes:
  In Announce, FigBits writes:
  In Announce, calsbricks writes:
  As for missing parts the 'fix' for this is to refund the value of the
missing parts. This is also not a fix it is a workaround and IMO a poor one.
What if the part that is missing is fundamental to the order. More refunds, more
admin.

That is a poor choice for a fix on the seller's part. The better fix is to
send the buyer what they ordered. If the seller doesn't have it, they can
get it.


--
Marc.

Well, it's admirable when a seller would do that, but it's not usual.
It's something I've only seen on BL, I don't know any company or
webstore that I use that does this. Missing articles normally means money back
if you're lucky, and having to choose other items if less lucky.

But as a buyer in that situation you should be offered the choice of cancelling
the whole order, not "told" to accept a refund. You would of course be within
you rights to demand cancellation/full refund. Sellers who "assume" you want
to pay shipping for an incomplete order go straight to my least favourite list.

Robert

That's true, but cancellation is always an option though, complete or otherwise.

Of course you could ask and wait for a response, but personally I usually just
go ahead with it. I found that buyers tend to prefer a pro-active approach of
just shipping and refunding, and if they are left with any concerns or wishes
after this they can be attended to after. This way, the 95% of the times everything
is OK, the order is handled smoothly.

If a buyer says they would have cancelled the order, you could always just refund
shipping. After all, there's no logical reason why a buyer would have not
placed an order if a part is missing if shipping is free.

I prefer f