BrickLink Discussion Forum

In Problem Order, RobErNat writes:

In Problem Order, steekstra writes:

Yeh i have send out some NPB's.. i don't mind if they have more feedback
point's !!

Always send them reminders.

The problem with some HUGH feedback buyers is they think they are so speciaal
, that would not give the new Sellers a nice feeling...

Steekstra

It has nothing to do with NPB, the OP wants it BEFORE one opens an NPB, like
** all the time **.

And it has also nothing to do with buyers who might think they are special and
also nothing to do with new sellers. This has to do with a notification a buyer
has an unpaid order...

We don't need that, as the 'my bricklink' page overview already tells
you that

and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.

Hello

Sorry for confusing you all !
My Intention has been completely misunderstood - what i wanted is !

After 1 week and lets say at least 2 reminders i want a less harsh method than
NPB !
It would be the last step before NPB procedure and not an immediate affect after
buying !

Hope this got clear now !

Author:

RobErNat

Posted:

Dec 1, 2013 12:51

Subject:

Re: NPB increasing problem !

Viewed:

51 times

Topic:

In Problem Order, steekstra writes:

and if the buyer doesn't pay, then he'll get a red banner when he is
in NPB status, so no need for an extra banner BEFORE that.

Author:

RobErNat

Posted:

Dec 1, 2013 12:24

Subject:

Re: NPB increasing problem !

Viewed:

56 times

Topic:

In Problem Order, steekstra writes:

When i read this all, we don't need store rules ???

You are an member with some feedback points !! and you don't have no time
to read all ??, and don't like it to read it all ??

Whow than comunication DON'T work, when you don't chance the glasses...

Steekstra

You did not read well what I wrote, I never said we don't need store rules.
And I didn't say that people should not read. What the OP is suggesting is
that once an order has been invoiced, a buyer gets a pop-up saying something
like (as such would be a real PITA IMHO)

Author:

RobErNat

Posted:

Dec 1, 2013 11:34

Subject:

Re: NPB increasing problem !

Viewed:

116 times

Topic:

In Problem Order, rogerrabbitt writes:

Hello

There is some misunderstanding here i think !
I want rhe NPB's Screen affected with this message as a pre NBP procedure
warning .

No...

I'm a lazy buyer (but also a busy seller), usually pay fast (but sometimes
slow), sometimes wanna browse a store a second time(even if invoiced), so wouldn't
wanna see a stupid banner on my screen when I forget to pay.
As any seller you can send a reminder after a few days, I do the same and expect
the same from any seller before they open an NPB, no need for extra pressure,
particulary not on newbie buyers who are discovering the site.
Yes, the growth of the site involves more potential NPB's but I believe it
is still just a minority of situations.
As a matter of fact, since I slightly increased my minimum, I have less NPB's
then I had 2 years ago, most likely because there is more balance beteen ordervalue
and minimum shipping.

Author:

BLUSER_236118

Posted:

Dec 1, 2013 10:15

Subject:

Re: NPB increasing problem !

Viewed:

75 times

Topic:

In Problem Order, Brickwilbo writes:

In Suggestions, rogerrabbitt writes:

Hello

I just want to ask if its only me facing an increasing amount of members not
paying their dues ?

What about a popup window for NPBs in spe as a remlnder which comes before a
NPB procedure ?

Like "Hello 1 or more order(s) are still pending for payment " blinking all
around the Display !

Just my opinion !

Peter-Markus

Already exists: http://www.bricklink.com/mySettings.asp

Hello

There is some misunderstanding here i think !
I want rhe NPB's Screen affected with this message as a pre NBP procedure
warning .

Author:

Brickwilbo

Posted:

Dec 1, 2013 10:10

Subject:

Re: NPB increasing problem !

Viewed:

76 times

Topic:

In Suggestions, rogerrabbitt writes:

Already exists: http://www.bricklink.com/mySettings.asp

Author:

go4bob

Posted:

Oct 25, 2013 09:13

Subject:

Re: Minifigures "In My Collection''

Viewed:

45 times

Topic:

In General, Daave writes:

David

David

In General, crazylegoman writes:

If you send Brickset a picture of the set, they will usually add it.

David

i have done that and no go they say before 65 i think, they are no experts and
they are only interested in AFOL stuff
talk about double standards.

David

Author:

Daave

Posted:

Oct 24, 2013 17:26

Subject:

Re: Minifigures "In My Collection''

Viewed:

45 times

Topic:

David

David

In General, crazylegoman writes:

If you send Brickset a picture of the set, they will usually add it.

David

Author:

crazylegoman

Posted:

Oct 24, 2013 17:05

Subject:

Re: Minifigures "In My Collection''

Viewed:

50 times

Topic:

If you send Brickset a picture of the set, they will usually add it.

David

Author:

go4bob

Posted:

Oct 24, 2013 02:16

Subject:

Re: Minifigures "In My Collection''

Viewed:

50 times

Topic:

In General, crazylegoman writes:

Bricklink is not meant to let you keep track of your personal collection. That's
what http://www.brickset.com is for.

David

i was just about to ask that question about collections and how you keep track
of it if Brickset doesn't have your set and they don't want to add it,
and Bricklink does. as i am slowly moving my collection to brick link.

David

Not the first David but a different David

Author:

rgurskey

Posted:

Oct 22, 2013 18:19

Subject:

Re: Minifigures "In My Collection''

Viewed:

58 times

Topic:

In General, crazylegoman writes:

Bricklink is not meant to let you keep track of your personal collection. That's
what http://www.brickset.com is for.

David

Does Brickset allow you to add parts that you purchased from PAB walls? I used
to do that with Peeron, but that website hasn't been updated in years.

Author:

crazylegoman

Posted:

Oct 22, 2013 15:40

Subject:

Re: Minifigures "In My Collection''

Viewed:

70 times

Topic:

Bricklink is not meant to let you keep track of your personal collection. That's
what http://www.brickset.com is for.

David

Author:

BrianG07

Posted:

Sep 29, 2013 17:48

Subject:

Re: Search Exact Matches & Select Word Issues

Viewed:

36 times

Topic:

Problem

Thanks all. What's odd is that sometimes a color key word works fine! Hopefully
BrickLink 2.0 will fix this.

In Suggestions, BrianG07 writes:

Hello, I've been searching for items based on the description listed in BrickLink
based on a list of previous searches I performed, but no results are being found!
For example, I search for "Metallic Gold Minifig, utensil Trophy Statuette"
and get nothing. However, if I search for part of the description (i.e. "Utensil
Trophy Statuette"), then I can usually find the items. I wish search was reliable
in searching for all words.

Also, some words that appear in the item description are not returning results
(i.e. I search for "Sand Red" and get nothing, but searching for "Gilderoy" shows
up with "Sand Red" in his description).

Finally, I'm getting used to your standard descriptions, but I think it would
help search if the items also used standard LEGO descriptions so we could cross-reference,
unless there was a legal reason you couldn't use LEGO descriptions.

Thanks,
Brian

Author:

WoutR

Posted:

Jul 29, 2013 19:24

Subject:

Re: Shipping!!!

Viewed:

50 times

Topic:

Shipping

In Shipping, spacefan6901 writes:

On topic, yes newer sellers should be aware of these issues.

If it's a boxed set pack it in an outer shipping box. Use sturdy boxes.

If it's parts put them inside a ziplock bag inside your bubble mailer, in
case the mailer gets punctured in transit parts are less likely to get lost.

Those zip lock bags have saved a few of my orders

Highly recommended!

Author:

BLUSER_170765

Posted:

Jul 27, 2013 21:14

Subject:

Re: Shipping!!!

Viewed:

69 times

Topic:

Shipping

The "Suggestions" topic is for site suggestions for features / improvements.

This belongs in "Shipping."

On topic, yes newer sellers should be aware of these issues.

If it's a boxed set pack it in an outer shipping box. Use sturdy boxes.

If it's parts put them inside a ziplock bag inside your bubble mailer, in
case the mailer gets punctured in transit parts are less likely to get lost.

In Suggestions, bartender90 writes:

To all sellers. Please check out You tube videos showing how packages are handled
by the various companies including the USPS. I have had several bad experiences
myself with the USPS. Fortuneatly, most of the sellers have done an OUTSTANDING
job of properly packing my items and they have weathered the abuse. That being
said...simply wrapping the actual LEGO box in brown paper is inviting disaster
and bad feedback. If you plan on shipping the item this way PLEASE state that
on your terms and conditions or splash page. I, for one, am willing to pay
more if it ensures my new box doesn't show up completely crushed, like yesterday.
Thank you.

Author:

BRICKS_R_KIDS

Posted:

May 12, 2013 01:16

Subject:

Re: Not having Google search is killing our sales

Viewed:

78 times

Topic:

In General, crazylegoman writes:

In Suggestions, cosmicray writes:

In Suggestions, crazylegoman writes:

No it's not. Bricklink shows up on Google searches:

Your reply, while technically correct, does not tell the whole story. The searches
you picked were sufficient to key on the home page of BL. They were not specific
enough to actually find something of interest.

Do we really want the Google searches bringing people to the specific catalog
page for the item? I sure don't. I assume that those who want better Google
search results want to attract new customers (new to BL entirely, not just new
to their store.) Someone new to BL would be much better off at the main homepage
instead of a catalog page. That way they can explore the site from the main
starting point. I believe that would lead to a better intro-to-BL experience
and curb many frustrating experiences for both new buyers and sellers.

David

It would be best to direct them to the cat page of the items they are looking
for.

In other words, if someones trying to buy a 10179, then the search result should
direct them to that exact page. They can see all the listing for sale and decide
where to go next.

Bill

Author:

ScootersBricks

Posted:

May 12, 2013 00:55

Subject:

Re: Not having Google search is killing our sales

Viewed:

76 times

Topic:

In General, Rogue11 writes:

In General, crazylegoman writes:

In Suggestions, cosmicray writes:

In Suggestions, crazylegoman writes:

No it's not. Bricklink shows up on Google searches:

Although I'm not a seller I agree with what David says. I found Bricklink
through a search in 2011. I had just started digging out my old lego collection
and was looking for a dragon to replace the one that I used to have. My search
(google, bing yahoo, i don't remember what engine I used) directed me to
a specific store. For a while I never even realized that there was a whole community
of many many stores. I just assumed the website I came across was someone's
individual store. Only at my second or third visit to that store I clicked the
bricklink logo on the top, was taken to the home page and realized what I had
missed before.

I did this as well with TBB...had no idea there were other stores for my first
sale.

Author:

BLUSER_275369

Posted:

May 12, 2013 00:42

Subject:

Re: Not having Google search is killing our sales

Viewed:

55 times

Topic:

In General, crazylegoman writes:

In Suggestions, cosmicray writes:

In Suggestions, crazylegoman writes:

No it's not. Bricklink shows up on Google searches:

Author:

crazylegoman

Posted:

May 12, 2013 00:25

Subject:

Re: Not having Google search is killing our sales

Viewed:

81 times

Topic:

In Suggestions, cosmicray writes:

In Suggestions, crazylegoman writes:

No it's not. Bricklink shows up on Google searches:

Author:

legoman77

Posted:

Nov 23, 2011 14:46

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

68 times

Topic:

In Terms and Policies, George_Lucy writes:

I just had a trade with a international buyer. It was for almost $700.00. I
gave him 10% off ($70.00) and free shipping (As per my fourm offer) and he gave
me nothing off and his shipping was $35.00. My shipping Express mail insured
was $65.00. I sent he sent.
He then emails me and says he has to pay $200.00 tax to get package because
I declared the value. I had no choice from me it has to match insured value and
custom value. He said I could of sent multiple packages with value under $25.00.
To do that legally meaning actually putting $25.00 worth Lego to match the value
in each package and sending registered mail would of cost me $372.00.

Now he emails me and tells me I should split the diffrence of the tax with
him and he wants $100.00. I still have no product. It is clearly stated on my
splash page and to be honest I am tired of international buyers whinning about
there import resposibility and asking me to lie on documents. It is NOT my problem.

In my opinion it is BrickLinks because they refuse to do anything about it.
But it falls back on the seller.
It would be easy for BrickLink to get involved. Send Admin a copy of the email
or refer the Bricklink message. Bricklink could tell the buyer that it is not
acceptable to do this and if there are more incidents they will be removed as
a buyer. Simple and easy, supports the honest sellers, supports honest buyers,
does not support dishonest buyers. This can affect BrickLink as much as NPB
or NSS. If BrickLink can take action there they could take action on this problem
if they wanted to.
John P

Author:

George_Lucy

Posted:

Nov 23, 2011 13:07

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

94 times

Topic:

In Terms and Policies, Rob_and_Shelagh writes:

This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

BACKGROUND AND JUSTIFICATION:-

The BrickLink site has always required its' members, both buyers and sellers,
to trade legally and fairly. This is an essential aspect of the site's reputation
which makes it an attractive venue for buyers and sellers to trade here with
confidence and safety. The continued success of the site and enjoyment of it
experienced by its' members both depend heavilly on this being maintained.

The site continues to grow rapidly and welcomes many mew members, both buyers
and sellers every day. The financial success of the site has indeed secured its'
future beyond the loss of its' inspired founder. In the early days, this site
was a small community and the founder members and early adopters clearly did
a great job in building the principles of the site and policing it in a self-regulatory
way. For the most part this still works today but, as is demonstrated in the
many threads recently, some (buyers and sellers) are falling short of those principles
and indeed the law! This may be driven by the vast increase in membership which
makes this place less "personal" for some and combined with this; the laws and
regulations covering internet trading become more and more complex as governments
focus on the explosion of such trading and their need to close tax loopholes
and try to protect their consumers from substandard trading and scams.

I believe the site and ALL its' members (except for any that come here to do
unfair or illegal trading) will benefit from a more developed policy on safe
and legal trading for both their own protection and for the reputation of the
site in general which should help promote its' continued growth and success.

The following suggestions are simply my thougths on "how" some of the issues
might be addressed taking into account the direct input I have had from several
other members as well as many forum threads over the years but some recent ones
in particular:-

SUGGESTION #1 - EXPAND ON THIS IN TOS:-

TOS #11 REQUIRES the following.

"General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items."

Whilst this "covers" the site in demonstrating to authorities its' intent not
to encourage illegal behaviour, in practice it does little or nothing to:

1. Help inform its' members about what those laws might be and where to find
out about them. Many of the problems here (for buyers and sellers) are caused
by a complete lack of knowledge on the relevent laws.

2. Provides no penalty for breaking them which unfortunately is the reason why
some of the intentional law breakers are comming here.

I suggest changing the TOS #11 to spell out some of the specific laws that members
need to comply with, namely:

Customs - sellers are required to complete customs documents as required by law
honestly and accurately which, for the purpose of selling here, means declaring
the sales value of the goods as stated on the invoice and NOT misprepresenting
commercial sales as gifts.

Compliance with local advertising, selling and consumer protection laws - sellers
are required to comply with all relevent laws applicable to their selling activities.

Taxation - prior to listing any items for sale, sellers are advised to check
the rules in their country relating to any taxation they may need to charge their
customers (e.g. sales tax, VAT as applicable) and any requirements to declare
to their tax authorities any sales activity they conduct on this site.

SUGGESTION #2 - MAKE CUSTOMS FRAUD A REPORTABLE OFFENCE:-

Just as we can report listings that do not comply with the TOS, have a similar
funtion where:

1. Sellers can report (with evidence e.g. private message) to Admin that a buyer
requested a fraudulent customs declaration.

2. Buyers can report (with evidence e.g. private message or something in sellers'
terms) that a seller is offering a fraudulent customs declaration.

3. If a penalty is given, just like an NPB or NSS, a buyer or seller can have
feedback removed if it was given in relation to a transaction subject to the
penalty.

4. A buyer or seller has the right to cancel an order without penalty if subject
to a validated request for customs fraud.

Validated reports would result in a penalty ranging from 1st warning, through
temporary suspension of buying or selling rights, to membership termination for
repeat offenders.

SUGGESTION #3 - HAVE A HELP GUIDE ON SAFETY AND THE LAW

Which members have to declare they have read before they can buy or sell on the
site.

Unlike eBay which has legal resources in many of its' markets, BL has a central
Administration which cannot be expected to be expert on these matter in all geographies.

Perhaps we cound have voluntary "country Admins" for this purpose who would be
responsible for maintaining content with an opening statement relevent to their
market and a number of (official government only) links to any laws relating
to internet buying and selling in their country and the official taxation and
customs sites for their country. This must have a legal disclaimer saying these
Admins and the site are not giving legal advice and it is the ultimate responsibility
of the individual member to ensure he/she complies with all applicable laws.

SUGGESTION #4 - HAVE SOME FUNCTION TO PROMPT BUYERS WHEN BUYING INTERNATIONALLY
-

When you put something in a cart of a store not in your country, you are prompted
to look at a page that says something like:-

"You are about to purchase from a store located outside of your country, you
are advised to check if you may be liable for any customs charges relating to
importing this item into your country WHICH ARE YOUR RESPONSIBILITY before committing
to this purchase. Purchasing from overseas may also limit your rights as a buyer."

Obviously, this needs some more thought! I would not want this message for EVERY
item I put in a store cart, maybe just the 1st one for example. Maybe give an
option "do not show this message again" after a couple of hits on it within a
certain time period.

SUMMING IT UP FOR ME:-

None of this changes anything that is not the intent of the current TOS.

It is not to differentiate between "private" or "business" sellers for any purpose
of promoting one above the other, although for UK at least and many EU countries,
Gareth's suggestion on that would help keep sellers on the right side of the
law so I still support that too. There does seem to be some differences of definition
on that between countries which would need to be addressed further.

This is intended to HELP buyers and sellers comply with their laws and avoid
some of the risks many are taking now through ignorance of them. Being reported
for falling foul of a law or being caught not complying with it in most cases
carries penalties that most people would be pleased to avoid if given a chance
and informing them better simply helps to avoid that possibility

I would be happy to do more work on this if required as I am passionate about
keeping this a safe, respected place with trading standards that we can ALL be
proud of and enjoy.

CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert

Very good and it is something admin should read and think about. BrickLink needs
more active involvement in making requests to do something illegal not proper.
Now they just leave it up to the seller and close their eyes about any suggestion
to make this needed improvement.
John P

Author:

legoman77

Posted:

Nov 23, 2011 11:37

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

124 times

Topic:

In Terms and Policies, Rob_and_Shelagh writes:

Author:

DallasBricks

Posted:

Nov 23, 2011 10:22

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

53 times

Topic:

Very nicely stated Robert. I appreciate your attention to detail in addressing
several annoying issues that continue to pop up and cause problems for sellers
and buyers alike. As this community continues to grow, it's issues with taxing
authorities will grow as well. It is wise that we continue to bring up and address
these issues before they come back to "byte" us (pun intended). Thanks again.

David

Author:

beardurham

Posted:

Nov 23, 2011 09:14

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

46 times

Topic:

CONGRATUALTIONS YOU GOT TO THE END OF THIS POST -

Thank you very much for your time!

Robert

Very succinct, I read it all with great interest.

You have provided a valuable source document there Robert.

If we can now persuade everyone to live up to it...

Author:

bb5160

Posted:

Nov 23, 2011 09:09

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

45 times

Topic:

Excellent suggestion! Very well thought out and articulate.
-Bill

Author:

Tracyd

Posted:

Nov 23, 2011 09:03

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

51 times

Topic:

In Terms and Policies, Rob_and_Shelagh writes:

For Suggestion 4 the pop-up should be upon check-out.

Author:

Rob_and_Shelagh

Posted:

Nov 23, 2011 08:55

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

58 times

Topic:

In Terms and Policies, maxx3001 writes:

In Terms and Policies, Rob_and_Shelagh writes:

This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

Great read, mostly agree, only the "you are now ordering from someone overseas"
popup message needs a bit more tinkering

Maxx

Thanks Maxx,

That does reflect that I live on an island doesn't it

Yep, agree this was not meant to be a completed solution, just the basis of an
idea that might help avoid the problem for the inexperienced without hurtng the
experts.

Robert

Author:

udenbricks

Posted:

Nov 23, 2011 08:23

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

49 times

Topic:

Very well thinking:
Because you have to follow the law in any circumstances, i think it is enough
to follow suggestion #4 the "POPUP"

Author:

maxx3001

Posted:

Nov 23, 2011 08:18

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

66 times

Topic:

In Terms and Policies, Rob_and_Shelagh writes:

This suggestion is a summary of my recommendations, plus input from others' many
private messages I received on this over the last few days that I would like
Admin to consider in the site upgrade.

Great read, mostly agree, only the "you are now ordering from someone overseas"
popup message needs a bit more tinkering

Maxx

BACKGROUND AND JUSTIFICATION:-

The BrickLink site has always required its' members, both buyers and sellers,
to trade legally and fairly. This is an essential aspect of the site's reputation
which makes it an attractive venue for buyers and sellers to trade here with
confidence and safety. The continued success of the site and enjoyment of it
experienced by its' members both depend heavilly on this being maintained.

The site continues to grow rapidly and welcomes many mew members, both buyers
and sellers every day. The financial success of the site has indeed secured its'
future beyond the loss of its' inspired founder. In the early days, this site
was a small community and the founder members and early adopters clearly did
a great job in building the principles of the site and policing it in a self-regulatory
way. For the most part this still works today but, as is demonstrated in the
many threads recently, some (buyers and sellers) are falling short of those principles
and indeed the law! This may be driven by the vast increase in membership which
makes this place less "personal" for some and combined with this; the laws and
regulations covering internet trading become more and more complex as governments
focus on the explosion of such trading and their need to close tax loopholes
and try to protect their consumers from substandard trading and scams.

I believe the site and ALL its' members (except for any that come here to do
unfair or illegal trading) will benefit from a more developed policy on safe
and legal trading for both their own protection and for the reputation of the
site in general which should help promote its' continued growth and success.

The following suggestions are simply my thougths on "how" some of the issues
might be addressed taking into account the direct input I have had from several
other members as well as many forum threads over the years but some recent ones
in particular:-

SUGGESTION #1 - EXPAND ON THIS IN TOS:-

TOS #11 REQUIRES the following.

"General Compliance with Laws:
You shall comply with all applicable laws, statutes, ordinances and regulations
regarding your use of our service and your listing, purchase and sale of items."

Whilst this "covers" the site in demonstrating to authorities its' intent not
to encourage illegal behaviour, in practice it does little or nothing to:

1. Help inform its' members about what those laws might be and where to find
out about them. Many of the problems here (for buyers and sellers) are caused
by a complete lack of knowledge on the relevent laws.

2. Provides no penalty for breaking them which unfortunately is the reason why
some of the intentional law breakers are comming here.

I suggest changing the TOS #11 to spell out some of the specific laws that members
need to comply with, namely:

Customs - sellers are required to complete customs documents as required by law
honestly and accurately which, for the purpose of selling here, means declaring
the sales value of the goods as stated on the invoice and NOT misprepresenting
commercial sales as gifts.

Compliance with local advertising, selling and consumer protection laws - sellers
are required to comply with all relevent laws applicable to their selling activities.

Taxation - prior to listing any items for sale, sellers are advised to check
the rules in their country relating to any taxation they may need to charge their
customers (e.g. sales tax, VAT as applicable) and any requirements to declare
to their tax authorities any sales activity they conduct on this site.

SUGGESTION #2 - MAKE CUSTOMS FRAUD A REPORTABLE OFFENCE:-

Just as we can report listings that do not comply with the TOS, have a similar
funtion where:

1. Sellers can report (with evidence e.g. private message) to Admin that a buyer
requested a fraudulent customs declaration.

2. Buyers can report (with evidence e.g. private message or something in sellers'
terms) that a seller is offering a fraudulent customs declaration.

3. If a penalty is given, just like an NPB or NSS, a buyer or seller can have
feedback removed if it was given in relation to a transaction subject to the
penalty.

4. A buyer or seller has the right to cancel an order without penalty if subject
to a validated request for customs fraud.

Validated reports would result in a penalty ranging from 1st warning, through
temporary suspension of buying or selling rights, to membership termination for
repeat offenders.

SUGGESTION #3 - HAVE A HELP GUIDE ON SAFETY AND THE LAW

Which members have to declare they have read before they can buy or sell on the
site.

Unlike eBay which has legal resources in many of its' markets, BL has a central
Administration which cannot be expected to be expert on these matter in all geographies.

Perhaps we cound have voluntary "country Admins" for this purpose who would be
responsible for maintaining content with an opening statement relevent to their
market and a number of (official government only) links to any laws relating
to internet buying and selling in their country and the official taxation and
customs sites for their country. This must have a legal disclaimer saying these
Admins and the site are not giving legal advice and it is the ultimate responsibility
of the individual member to ensure he/she complies with all applicable laws.

SUGGESTION #4 - HAVE SOME FUNCTION TO PROMPT BUYERS WHEN BUYING INTERNATIONALLY
-

When you put something in a cart of a store not in your country, you are prompted
to look at a page that says something like:-

"You are about to purchase from a store located outside of your country, you
are advised to check if you may be liable for any customs charges relating to
importing this item into your country WHICH ARE YOUR RESPONSIBILITY before committing
to this purchase. Purchasing from overseas may also limit your rights as a buyer."

Obviously, this needs some more thought! I would not want this message for EVERY
item I put in a store cart, maybe just the 1st one for example. Maybe give an
option "do not show this message again" after a couple of hits on it within a
certain time period.

SUMMING IT UP FOR ME:-

None of this changes anything that is not the intent of the current TOS.

It is not to differentiate between "private" or "business" sellers for any purpose
of promoting one above the other, although for UK at least and many EU countries,
Gareth's suggestion on that would help keep sellers on the right side of the
law so I still support that too. There does seem to be some differences of definition
on that between countries which would need to be addressed further.

This is intended to HELP buyers and sellers comply with their laws and avoid
some of the risks many are taking now through ignorance of them. Being reported
for falling foul of a law or being caught not complying with it in most cases
carries penalties that most people would be pleased to avoid if given a chance
and informing them better simply helps to avoid that possibility

Author:

jimred

Posted:

Nov 23, 2011 08:08

Subject:

Re: Fair, safe and legal trading = BL principles

Viewed:

102 times

Topic:

In Terms and Policies, Rob_and_Shelagh writes:

I think this is a great suggestion.
Laws and taxation are confusing at the best of times, so trying to negotiate
international contract and sales law when many of us are just 'small enterprises'
(be it business or hobby) is just not going to happen and just ignoring it isn't
an option.

Likewise, many first-time casual buyers expect certain things from online retailers
and may not realise that some of the those things may or may not apply here and
may have never ordered anything that had to come from overseas before.

I think giving people information so they can then make an informed decision
can only be a good thing (as long as the information is sound). Even if it's
just a list of 'thing's to consider' it could prevent many of the problems.

James.

Author:

FigBits

Posted:

Dec 1, 2010 12:05

Subject:

Re: Buyers with your store items in shopping cart

Viewed:

54 times

Topic:

Selling

In Selling, crazylegoman writes:

You can't change price on items that have already been placed in a person's cart.
If a buyer's shopping your store and places an item in their cart, you could
double the price on it while they're still shopping, but when they check out,
it will be the same price as when they placed it in their cart. Placing an item
in a cart "locks in" the price. Of course, if a buyer closes their browser,
empties their cart or something like that, then when they come back, the price
will be different.

Now let's say a buyer places half of a lot (5 out of 10 pieces) in their
cart, and while shopping, you change the price on that piece. If that buyer
decides that the 5 in their cart isn't enough and they want all 10, but the last
5 are placed in their cart after you changed the price...then gosh, I'm
really not sure what happens then. I think Bricklink self destructs or something.
Anyone out there know?

I was afraid to test this when I had the chance -- I was buying some minifig
torsos, and found multiples of the one I wanted for 60 cents. I put 20 of them
in my cart. Before buying, I later figured I might as well buy them out, as I
could resell at nearly twice the price, when I found that the seller HAD doubled
the price. (Maybe accidentally listed at their cost?). I wasn't sure weather
I would lose the deal on the 20 that I already had, so I just checked out without
adding any more.

--
Marc.

Author:

crazylegoman

Posted:

Dec 1, 2010 10:57

Subject:

Re: Buyers with your store items in shopping cart

Viewed:

43 times

Topic:

Selling