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 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 16, 2024 15:29
 Subject: Re: Frustrated with Shipping Fees being paid
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 Topic: Shipping
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In Shipping, starbeanie writes:
  You still have First Class listed as a shipping option, and also have it set
as the default.

I think it's the default because it's the least expensive for the buyer.
 Author: starbeanie View Messages Posted By starbeanie
 Posted: Apr 16, 2024 15:29
 Subject: Re: Frustrated with Shipping Fees being paid
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 Topic: Shipping
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You still have First Class listed as a shipping option, and also have it set
as the default.


In Shipping, littlefeisty1 writes:
  When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

Suggestions?

Angie
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 16, 2024 15:28
 Subject: Re: Frustrated with Shipping Fees being paid
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 Topic: Shipping
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In Shipping, littlefeisty1 writes:
  When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

First Class parcels could be tracked (First Class was replaced by Ground Advantage).
You definitely shouldn't be sending anything as First Class letter mail now.

  I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

It looks like your First Class option is still active - you can't delete
it until all the orders you sent out with it are completed, cancelled, or purged;
but you can disable it.

By the way, please sign up for Pirate Ship so you can avail yourself of commercial
rates for postage. Ground Advantage starts at $3.79 for the commercial rate,
I believe.
 Author: littlefeisty1 View Messages Posted By littlefeisty1
 Posted: Apr 16, 2024 15:16
 Subject: Frustrated with Shipping Fees being paid
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 Topic: Shipping
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When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

Suggestions?

Angie
 Author: Handballer40 View Messages Posted By Handballer40
 Posted: Apr 16, 2024 14:43
 Subject: Neuer Verkäufer
 Viewed: 54 times
 Topic: Shipping
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Hallo

Ich möchte hier auch ein paar Klemmbausteine verkaufen , habe auch schon ein
upgrade auf Verkäufer gemacht nun soll ich bei der Storeeinstellung eine weiter
Versandart einpflegen ich weiß aber nicht wo, kann mir jemand weiterhelfen.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 16, 2024 14:19
 Subject: Re: Weight Margin
 Viewed: 35 times
 Topic: Shipping
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In Shipping, MiniRoz writes:
  In Shipping, 1001bricks writes:
  In Shipping, MiniRoz writes:
  Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?

IMHO it's a margin to the items weight only.

The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).

That definitely would make the most sense, but above the adjustment fields, it
states “All adjustments will be combined to calculate total weight and dimension”,
which I interpret as base weight + item weight x weight margin. That doesn’t
make sense to me, but I can’t find anything on BL that clarifies this.


As items weight can vary A LOT depending color, year of production and whatever,
I wouldn't worry.

Simply provide an accurate base weight, then think at the margin to limit errors
you'd pay extra shipping for.

I use 5%, and I really don't / never care about extra shipping paid. Selling
is making an "average" profit, sometimes there are losses - just limit
them, but there will always be.
 Author: MiniRoz View Messages Posted By MiniRoz
 Posted: Apr 16, 2024 13:57
 Subject: Re: Weight Margin
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 Topic: Shipping
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In Shipping, 1001bricks writes:
  In Shipping, MiniRoz writes:
  Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?

IMHO it's a margin to the items weight only.

The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).

That definitely would make the most sense, but above the adjustment fields, it
states “All adjustments will be combined to calculate total weight and dimension”,
which I interpret as base weight + item weight x weight margin. That doesn’t
make sense to me, but I can’t find anything on BL that clarifies this.
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 16, 2024 13:42
 Subject: Re: Weight Margin
 Viewed: 36 times
 Topic: Shipping
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In Shipping, 1001bricks writes:
  In Shipping, MiniRoz writes:
  Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?

IMHO

Not opinion (humble of otherwise) But rather to your knowledge, being
more empirical

  it's a margin to the items weight only.

The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 16, 2024 13:31
 Subject: Re: Weight Margin
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 Topic: Shipping
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In Shipping, MiniRoz writes:
  Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?

IMHO it's a margin to the items weight only.

The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).
 Author: MiniRoz View Messages Posted By MiniRoz
 Posted: Apr 16, 2024 13:23
 Subject: Weight Margin
 Viewed: 98 times
 Topic: Shipping
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Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?
 Author: stevetq2 View Messages Posted By stevetq2
 Posted: Apr 16, 2024 09:26
 Subject: Re: Royal Mail Postage Changes
 Viewed: 27 times
 Topic: Shipping
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Hi

The replacement service for 'signed for' is called 'tracked 24 or
48' with our without signature which is insured up to £150 and costs from
£3.95 for 48 without signature.

Steve


In Shipping, tjb01527 writes:
  To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.

Tim


In Shipping, stevetq2 writes:
  Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 16, 2024 06:02
 Subject: Re: Royal Mail Postage Changes
 Viewed: 45 times
 Topic: Shipping
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In Shipping, tjb01527 writes:
  To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.

For ~£50 parcels I am still using RM but just the basic Tracked 48 version at
£3.39 (plus 20p extra as I often drop off at PO for convenience). When booking
online it still says that it has compensation to £150. Tracking is enough to
protect against "not delivered" claims and I feel insurance is probably
overkill for damage although it does mean I tend to package boxed sets so they
shouldn't be damaged. I find that decent enough for up to 2kg parcels and
never had an issue with late or lost deliveries with the parcel service (unlike
the large letter service).

I know Evri is slightly cheaper if dropping off light parcels, but there is no
convenient drop-off point for me.
 Author: tjb01527 View Messages Posted By tjb01527
 Posted: Apr 16, 2024 05:52
 Subject: Re: Royal Mail Postage Changes
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 Topic: Shipping
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Correction.. £9.95 for a small parcel insured up to £5.
Thats still up £5.30. Evri is about £5 & up.

Tim





In Shipping, stevetq2 writes:
  Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: tjb01527 View Messages Posted By tjb01527
 Posted: Apr 16, 2024 05:18
 Subject: Re: Royal Mail Postage Changes
 Viewed: 34 times
 Topic: Shipping
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To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.

Tim


In Shipping, stevetq2 writes:
  Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: hedgehog_bricks View Messages Posted By hedgehog_bricks
 Posted: Apr 16, 2024 02:58
 Subject: Re: Royal Mail Postage Changes
 Viewed: 32 times
 Topic: Shipping
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In Shipping, yorbrick writes:
  And it now costs £1.70 on top of the postage price to add signed for. Crazy.

Not as bad as some of the Special Delivery services which are now up to £10 more
than they were. The most expensive Special Delivery band is now £30.55!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2024 16:05
 Subject: Re: Royal Mail Postage Changes
 Viewed: 49 times
 Topic: Shipping
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In Shipping, stevetq2 writes:
  Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve

And it now costs £1.70 on top of the postage price to add signed for. Crazy.
 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 16:03
 Subject: Re: Incorrect Shipping Classification
 Viewed: 29 times
 Topic: Shipping
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Perfect, this is exactly what I was looking for. Thank you.

Jonathan

In Shipping, yorbrick writes:
  In Shipping, puffenuff writes:
  Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

You don’t need to talk to anyone, just fill in a change request.

https://www.bricklink.com/catalogReq.asp

You can also enter your own dimensions in your inventory if it is causing an
issue still.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2024 15:59
 Subject: Re: Incorrect Shipping Classification
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 Topic: Shipping
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In Shipping, puffenuff writes:
  Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

You don’t need to talk to anyone, just fill in a change request.

https://www.bricklink.com/catalogReq.asp

You can also enter your own dimensions in your inventory if it is causing an
issue still.
 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 15:54
 Subject: Re: Incorrect Shipping Classification
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 Topic: Shipping
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Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

Thanks.

Jonathan.

In Shipping, Nubs_Select writes:
  In Shipping, puffenuff writes:
  Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.

You can set a max size restriction in your shipping settings.
 Author: stevetq2 View Messages Posted By stevetq2
 Posted: Apr 15, 2024 15:20
 Subject: Royal Mail Postage Changes
 Viewed: 100 times
 Topic: Shipping
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Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 15, 2024 14:31
 Subject: Re: Incorrect Shipping Classification
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 Topic: Shipping
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In Shipping, puffenuff writes:
  Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.

You can set a max size restriction in your shipping settings.
 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 14:30
 Subject: Incorrect Shipping Classification
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 Topic: Shipping
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Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2024 11:47
 Subject: Re: Min-Buy not working
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 Topic: Shipping
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In Shipping, 1001bricks writes:
  In Shipping, yorbrick writes:
  
  So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).

Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775

I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.

I'm not sure, never tried, no minimum or such here, but it seems logical
to me?

I don't know now, maybe possible you can. I don't ship internationally
any more to try.

But whatever they do, the default shipping if everything else fails should have
the international shipping destinations turned off.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 15, 2024 10:31
 Subject: Re: Min-Buy not working
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 Topic: Shipping
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In Shipping, yorbrick writes:
  
  So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).

Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775

I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.

I'm not sure, never tried, no minimum or such here, but it seems logical
to me?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 15, 2024 10:28
 Subject: Re: Min-Buy not working
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 Topic: Shipping
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In Shipping, Munotbrick writes:
  In Shipping, 1001bricks writes:
  In Shipping, Munotbrick writes:

  So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You don't say in which exact cases it doesn't work (country, amount...)

I would NOT set min buy for the shop, as you did I think.

I would set min buy to the Shipping Methods, but:

* don't miss one (may arrive if you've multiples)

* type decimals using "." dot and not a coma "," or simply
avoid decimals (like 20 instead of 20.00)

I have a shipping setup for Domestic (works perfect) and a shipping for International
(only 4 countries included). Only for the international one i have added a minimum-buy,
because with all the documents its just to much work otherwise.

I did not add the ,00 - bricklink does it automatically when saving. It's
also the correct way (mathematically) its always a , never a . so i guess this
should not be the issue and can't be changed manually anyway.

But thanks for your feedback.


I tried for more than 20€ it shows "via Europe Zone 1 (DE, IT, FR, AUS)"

For less than 20€ that seems to be a manual "via Request for invoice"

So the problem is in the via Request for invoice method?

You should have a manual method for local, and a manual one for other countries,
with a minimum.

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