Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | SezaR  | | Posted: | Apr 4, 2024 19:01 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 66 times | | Topic: | General | |
|
| In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
One guy refused due to VAT
Another said he did not get his package when the track clearly says it was delivered.
No clue.
We have had around 10 of these in the past 3 months.
|
out of how many?
| |
Maybe it is time to just go domestic?
Your thoughts?
|
My single oversea problem: The guy said the package (value $300) was lost, meaning
it was not in the post office indicated on the notice and tracking. He did not
communicate to me. The package got returned (destroyed) and I reply: Why didn't
you contact me on time so I contact the courier. Now there is nothing I can do
because the package is returned and will be destroyed. I cannot request refund
from the courier (a Canadian one) because the tracking says the package was not
collected by reciepant. His answer: no worries. This is not your fault. I just
wanted to inform you. I will request refund from our own post service and I did
not hear back from him as he did not want a refund anyway.
With what courier do you ship?
|
 |
| Author: | SezaR | | Posted: | Apr 4, 2024 18:01 | | Subject: | Re: Just banging my head against a wall (French) | | Viewed: | 57 times | | Topic: | General | |
|
| In General, Emporiosa writes:
| | | | Now, those who know French, please tell me if you were initially looking for
boxes of these two sets, what would you have understood from my responses and
if you would continue looking to find the boxes? What would you have answered
me after my two responses.
Once, a few of you French guys kindly reply to this, I write what his third message
was!
|
I understood your messages no problem. Curious what the reply was (and if they're
a seasoned collector or someone newer, as perhaps it explains the misunderstanding)
|
Great you understood. So to confirm, having read my responses, would you look
for these two boxes?
|
|
| Author: | SezaR | | Posted: | Apr 4, 2024 17:20 | | Subject: | Just banging my head against a wall (French) | | Viewed: | 149 times | | Topic: | General | |
|
| ***Communications in French***
I think I'm just banging my head against a wall.
I have regular communication with a nice buyer and collector. He wrote me:
Bonjour [name]. Avez vous deja vu les boites 118-2 et 118-3 ??? Merci [his
name]
I answered:
...
Set 118-3: c'est un set vendu par Sears. Je crois qu'il n'a pas de
boite. Par example, il est possibelemtn etre vendu comme ce set:
https://www.worthpoint.com/worthopedia/kraft-lego-mini-wheel-set-dump-soda-1824610533
Set 118-2: j'ai aucune idee comment il ont trouve 118-2. Je le vois dans
aucun catalog. Ca peut etre une faute. La photo de sa boite sur bricklink est
exactement celle de set 111.
Bien a vous
His response:
Bonjour [name]. Avez vous deja vu une boite occasion du 118-2 et 118-3 ??
Car moi jamais. Connaissez vous quelqu’un qui en a une ??
My response:
Set 118-3: c'est un set vendu par Sears. Je crois qu'il n'a pas
de boite. Par example, il est possibelemtn etre vendu comme ce set:
https://www.worthpoint.com/worthopedia/kraft-lego-mini-wheel-set-dump-soda-1824610533
Set 118-2: j'ai aucune idee comment il ont trouve 118-2. Je le vois dans
aucun catalog. Ca peut etre une faute. La photo de sa boite sur bricklink est
exactement celle de set 111."
Donc, comme le set 118-2 n'exist pas, personne ne l'a vu ne plus.
Le set 118-3 exist main il n'a pas de boite. Il etait juste emballe dans
un carton ou quelque chose pareil comme quelque chose que vous pouvez voire dans
le lien:
https://www.worthpoint.com/worthopedia/kraft-lego-mini-wheel-set-dump-soda-1824610533
Donc, comme la boite de set 118-3 n'exist pas, personne ne 'a vu, personne
ne l'a et il n'y a pas de photo de la boite ne plus car on peut pas prendre
une photo de quelque chose qui n'a jamais existe 🙂
At this point, I am convinced either I did't explaing things properly or
I'm just banging my head against a wall.
Now, those who know French, please tell me if you were initially looking for
boxes of these two sets, what would you have understood from my responses and
if you would continue looking to find the boxes? What would you have answered
me after my two responses.
Once, a few of you French guys kindly reply to this, I write what his third message
was!
|
|
| Author: | SezaR | | Posted: | Apr 4, 2024 04:09 | | Subject: | Re: what is max number of neutral and neg comment | | Viewed: | 67 times | | Topic: | Off Topic | |
|
| In Off Topic, Ziegelmeister writes:
| | In Off Topic, SezaR writes:
| | In Off Topic, Gambit57 writes:
| | I should have read the comments/feedback before buying from this one seller.
He left me a negative feedback after I left him a neutral one. Most of the comments
about him concerned his high price of shipping . My feedback to him was about
stuffing over 100 in two snack sized baggies. I tried talking to him but he is
very belligerent. Why does Bricklink still allow him to have a store
|
On bricklink, neutral feedback is almost the same as a negative one.
This store has received so far:
951 pos. feedbacks
7 neutral feedbacks
4 negative feedbacks
You left
279 pos. feedbacks
8 neutral feedbacks
2 negative feedbacks
If we calculate the ratio of positive feedbacks over total feedbacks, who should
be banned?!
Checking his feedbacks, it seems to me the problems of buyers were minor.
As for why you are upset, you left neutral feedback for several sellers because
you found that there were not enough number of baggies. This leaves a question:
why don't you ask a seller to use many baggies (and express your willingness
to pay for the cost) or even ask this before you place your order? This simple
step seem to resolve this in a simple manner.
|
Oh wow, I didn't even look at the OP's. Dollars to doughnuts they're
going to see their "members who have stoplisted you" number climb over
the next few days.
|
Yes dear Gambit57! Having written this threat, you opened yourself to being stoplisted
by potentially many sellers. Also, any seller who check your feedback history
(those high number of neutral and neg. feedbacks you left), might consider to
stoplist you. Forgetting about this, why do you need neutral fb to stores for
just this minor reason (that you could have requested beforehand)? Feedback should
help to distinguish professional sellers from bad ones. You leaving so many bad
feedbacks make good ones look bad, and disappoint them while they have done everything
correctly.
You can go to your "My activity" and check how many people have already
stoplisted you 
I recommend you to:
- retract your neutral feedback via this link:
https://www.bricklink.com/feedbackDel.asp
and replace it with a positive one.
- contact the seller and explain you wrote on the forum and learnt you were wrong
so you removed your feedback and replaced it with a good one. I would say "my
apologies" and request them to remove their neg. feedback too. I think they
would do that.
- I would even recommend you to contact Bricklink's help desk and request
them to remove all the bad feedbacks you left for the number of baggies they
used.
|
|
| Author: | SezaR | | Posted: | Apr 4, 2024 03:29 | | Subject: | Re: My first store! Feedback greatly appreciated. | | Viewed: | 26 times | | Topic: | New Stores | |
|
| In New Stores, Bristmusic writes:
| | In New Stores, infinibrix writes:
| | In New Stores, Bristmusic writes:
| | In New Stores, Nubs_Select writes:
| |
It’s referring to a bank/paypal claim. If an order never arrives and the seller
dosnt refund the buyer then the buyer can file a claim with their bank or with
PayPal who will then refund the payment.
|
Ah ok, I understand. Has this ever happened to one of you guys? If one is unlucky
and a package gets lost in transit, is it right to just take the loss as a seller
if this situation occurs, or should one try to get PayPal to refund the payment?
|
The odd package will sometimes go missing or buyer falsely claims to go missing
but its very rare on Bricklink compared to other platforms.
Whilst it may be wise to insure high value orders I wouldn't be overly concerned
with regular orders because even if you are so unlucky to find 1 in every 10
orders goes missing (it will actually be far, far less than this)
If you do the maths and lets say each order averages $10 in value. 10 orders
= $100 in total sales revenue. One missing order drops that total sales revenue
down to $90 split across 10 orders = receiving around $9 per order instead of
$10 per order so in reality its not going to hurt you as much as you think.
Obviously I've not taken into consideration any actual profits/cost of stock
and any added costs to ship out replacements etc, etc... but the fact that we're
actually probably talking about less than 1 in 100 orders going missing more
than covers any losses you may incur
|
Alright, thank you very much for a really good explanation! Good to know that
it's such a rare occurrence.
Mind if I ask you how long it took before you got your first sale on Bricklink?
|
12 days and 5 hours and about 33 minutes since you open your store. Any other
question?!
More seriously, i would recommend to:
- start selling only within your country mean lwhile learn about paypal seller
protection, brickink (nbs, nas,…),
- study the terms of established seller in your country, their shipping method
and policy,…
- find rare parts or sets from your local marketplace or huge lots on auction
sites. Make sure you can sell them and have a good profit. If something is rare
and wanted and peice is ok, people buy it from you.
- keep listing. More items you bave, more you sell.
- make. Sure you know everything very well. It personally took me over one year
to learn things, the prices of market, what is rare, how bricklink qnd paypal
works, good packing, how to help buyers,.. (reading in my spare time) and after
i opened a store.
- once you gain confidence, you can sell to europe and then the whole world (
except one country 😕)
|
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| Author: | SezaR | | Posted: | Apr 4, 2024 02:10 | | Subject: | Re: what is max number of neutral and neg comment | | Viewed: | 41 times | | Topic: | Off Topic | |
|
| In Off Topic, Gambit57 writes:
| | I should have read the comments/feedback before buying from this one seller.
He left me a negative feedback after I left him a neutral one. Most of the comments
about him concerned his high price of shipping . My feedback to him was about
stuffing over 100 in two snack sized baggies. I tried talking to him but he is
very belligerent. Why does Bricklink still allow him to have a store
|
On bricklink, neutral feedback is almost the same as a negative one.
This store has received so far:
951 pos. feedbacks
7 neutral feedbacks
4 negative feedbacks
You left
279 pos. feedbacks
8 neutral feedbacks
2 negative feedbacks
If we calculate the ratio of positive feedbacks over total feedbacks, who should
be banned?!
Checking his feedbacks, it seems to me the problems of buyers were minor.
As for why you are upset, you left neutral feedback for several sellers because
you found that there were not enough number of baggies. This leaves a question:
why don't you ask a seller to use many baggies (and express your willingness
to pay for the cost) or even ask this before you place your order? This simple
step seem to resolve this in a simple manner.
|
|
| Author: | SezaR | | Posted: | Apr 3, 2024 22:23 | | Subject: | Re: Inventory Change Request for Set 6654-1 | | Viewed: | 28 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, axaday writes:
| | In Inventories Requests, axaday writes:
| | Please make changes to the following inventory:
* Add 1 Part 193a2 Blue Minifigure, Headgear Helmet Space / Town with Thin Chin Strap - with Visor Dimples (Alternate) (match ID 1)
Comments from Submitter:
My sealed set has thin chinstrap
|
|
What is the catalog inside your box? I wonder if it is from 1984 (most likely)
or 1985 (possible but less likely).
|
|
| Author: | SezaR | | Posted: | Apr 3, 2024 22:22 | | Subject: | Re: Inventory Change Request for Minifig pln052 | | Viewed: | 33 times | | Topic: | Inventories Requests | |
|
| In Inventories Requests, zorbanj writes:
| | Yes. I bought several of these new. To save space, I took the sealed baggies
out of the boxes and put them into a zip lock bag. Several years ago I started
going through my stored collection and found the zip lock bag. I took photos
of the sealed baggies before I opened them and listed the pieces for sale. The
193b2 helmets I have for sale in my shop came from these sets. I do know that
I did not buy these when the set was first released, so maybe the helmet was
changed in subsequent production runs.
Apologies for the delay. I spent some time over the weekend trying to find the
photos I took back then but came up empty.
|
Can I assume you sets came with
and
(from 1984)
and not with
and
(from 1985ish-...)
I am pretty sure you can find this out through what you sold or have for sale
(I see you have 5 red 4275a for sale, assuming they are correctly 4275a and not
4275b)
| |
In Inventories Requests, axaday writes:
| | In Inventories Requests, zorbanj writes:
| | Please make changes to the following inventory:
* Change 1 Part Blue {193au Minifigure, Headgear Helmet Space / Town with Thin Chin Strap (Undetermined Visor Dimple Presence Type) to 193b2 Minifigure, Headgear Helmet Space / Town with Thick Chin Strap - with Visor Dimples}
Comments from Submitter:
I have numerous copies of this set.
|
Were they sealed? I just opened a sealed one and have a thin chin strap, which
matched the box art.
|
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| Author: | SezaR | | Posted: | Apr 3, 2024 20:42 | | Subject: | Re: Incorrect parts price inflation | | Viewed: | 61 times | | Topic: | Selling | |
|
| In Selling, Leftoverbricks writes:
| | I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.
Take for example this part
This was previously only available in set and
These sets were limited in number and are much sought after.
Since 2024, a new set has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.
This it totally nuts imo.
I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide
|
This thought is also crazy 😉
| | which will force future sellers
of this item to sell this item cheaper.
To the sellers: do you also experience these kinds of crazy things?
|
More tims goes by, more items will be listed and price drops down on its own.
This is how things are working in the realm of economy. Today’s average sold
price in used condition is 13.95$ usd and in the last. 6 months, only 8 of them
are sold. The average price in new condition is 5.98 $ usd and
9 are sold. Lets wait a few months and see how it changes. ☺️
If you buy a few of them and list them, assuming you mange to control yourself
and list them for 50cents instead of $3 (i personally won’t control my desire
to gain a higher profit) you would just make changes to happen quicker.
|
|
| Author: | SezaR | | Posted: | Apr 2, 2024 22:25 | | Subject: | Re: New Bricklink Feature! | | Viewed: | 40 times | | Topic: | Off Topic | |
|
| In Off Topic, 1001bricks writes:
| | In Off Topic, SezaR writes:
| | In Off Topic, Nubs_Select writes:
| | Bricklink implemented a suggestion!!!
https://www.bricklink.com/message.asp?ID=816619
on item listing pages you can now report the item for sale! when you click on
it, it brings you to the report item for sale page with the lot number already
filled out.
Now the question is. has this already been a feature for a long time and I never
noticed it or is it indeed a new feature?
|
It is a new feature! Great discovery! I just tested this new feature and reported
126 of your own listings,... those including or related to the horrific word
Pizza.
|
Hey, I've got an brilliant idea!
We should report and make cancelled every post that have the word pizza in it!
uh oh 
|
The best way to get rid of Pizza is to stop posting about this word!
|
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| Author: | SezaR | | Posted: | Apr 2, 2024 22:17 | | Subject: | Re: New Bricklink Feature! | | Viewed: | 38 times | | Topic: | Off Topic | |
|
| In Off Topic, Nubs_Select writes:
| | Bricklink implemented a suggestion!!!
https://www.bricklink.com/message.asp?ID=816619
on item listing pages you can now report the item for sale! when you click on
it, it brings you to the report item for sale page with the lot number already
filled out.
Now the question is. has this already been a feature for a long time and I never
noticed it or is it indeed a new feature?
|
It is a new feature! Great discovery! I just tested this new feature and reported
126 of your own listings,... those including or related to the horrific word
Pizza.
|
|
| Author: | SezaR | | Posted: | Apr 1, 2024 17:07 | | Subject: | Re: Empty Akro-mil drawers how to store | | Viewed: | 16 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, Dhobeck writes:
| | How should I store empty akro-mils drawers after somebody buys all of the stock
in them?
|
Like this
|
That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?
|
usually the second option i love building lego boxes to store my
drawers!
|
whatever option you use, I hope you already know the meaning of DDP when you
ship with Stallion.
|
its delivery duty paid right?
|
what does it mean in practice? what happens?
|
basically, all costs in the shipping process go to the seller instead of the
buyer. I'm not sure why you specifically mentioned station tho as chit chats
and Canada post also have DDP
|
I saw it only on Stallion Express so far.
To make sure: if you ship a $700-order to a European country with "APC priority
worldwide track (DDP)" , what would happen then?
|
if the buyer was charged tax on delivery. lets go with 20% which seems to be
normal in Europe then you would be stuck with the $140 bill plus any other import/brokerage
fees. in my experience, this is usually charged in advance on the checkout screen
when buying the label based on the value you entered in the customs value field
|
I shipped in Nov. that order to Belgium. Since the value was above 150 Euro,
Bricklink did not collect anything. The buyer received the order and what I did
not know is that he was not charged anything. Two weeks ago, $155 CAD was deducted
from my balance on Stallion Express.
I then checked if I shipped any other order with this DDP option and found about
10 of them but apparently, import fees of those orders were already deducted
by BL and my documentation and submission of VAT number had worked. If one day
of a country like one of those Easter European country, somebody mess up and
they don't get the documentation of already-paid-VAT and decide to double
charge the buyer, then the seller (me and you) would be charged VAT.
I am now seeing all my orders to Australia are shipped via "APC priority
worldwide track (DDP)" and if one day somebody, either Aust. Post or Australian custom office messes up, I would be charged the already-paid-import-Fees! Or I can ship the orders to Australia for $20 extra cost with the second cheapest option that is not DDP.
|
mhm, it can be a very not nice surprise
|
Had you thought about it?
|
|
| Author: | SezaR | | Posted: | Apr 1, 2024 16:44 | | Subject: | Re: Empty Akro-mil drawers how to store | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, Dhobeck writes:
| | How should I store empty akro-mils drawers after somebody buys all of the stock
in them?
|
Like this
|
That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?
|
usually the second option i love building lego boxes to store my
drawers!
|
whatever option you use, I hope you already know the meaning of DDP when you
ship with Stallion.
|
its delivery duty paid right?
|
what does it mean in practice? what happens?
|
basically, all costs in the shipping process go to the seller instead of the
buyer. I'm not sure why you specifically mentioned station tho as chit chats
and Canada post also have DDP
|
I saw it only on Stallion Express so far.
To make sure: if you ship a $700-order to a European country with "APC priority
worldwide track (DDP)" , what would happen then?
|
if the buyer was charged tax on delivery. lets go with 20% which seems to be
normal in Europe then you would be stuck with the $140 bill plus any other import/brokerage
fees. in my experience, this is usually charged in advance on the checkout screen
when buying the label based on the value you entered in the customs value field
|
I shipped in Nov. that order to Belgium. Since the value was above 150 Euro,
Bricklink did not collect anything. The buyer received the order and what I did
not know is that he was not charged anything. Two weeks ago, $155 CAD was deducted
from my balance on Stallion Express.
I then checked if I shipped any other order with this DDP option and found about
10 of them but apparently, import fees of those orders were already deducted
by BL and my documentation and submission of VAT number had worked. If one day
of a country like one of those Easter European country, somebody mess up and
they don't get the documentation of already-paid-VAT and decide to double
charge the buyer, then the seller (me and you) would be charged VAT.
I am now seeing all my orders to Australia are shipped via "APC priority
| | | | worldwide track (DDP)" and if one day somebody, either Aust. Post or Australian custom office messes up, I would be charged the already-paid-import-Fees! Or I can ship the orders to Australia for $20 extra cost with the second cheapest option that is not DDP.
|
|
|
|
| Author: | SezaR | | Posted: | Apr 1, 2024 16:31 | | Subject: | Re: Empty Akro-mil drawers how to store | | Viewed: | 19 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, Dhobeck writes:
| | How should I store empty akro-mils drawers after somebody buys all of the stock
in them?
|
Like this
|
That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?
|
usually the second option i love building lego boxes to store my
drawers!
|
whatever option you use, I hope you already know the meaning of DDP when you
ship with Stallion.
|
its delivery duty paid right?
|
what does it mean in practice? what happens?
|
basically, all costs in the shipping process go to the seller instead of the
buyer. I'm not sure why you specifically mentioned station tho as chit chats
and Canada post also have DDP
|
I saw it only on Stallion Express so far.
To make sure: if you ship a $700-order to a European country with "APC priority
worldwide track (DDP)" , what would happen then?
|
|
| Author: | SezaR | | Posted: | Apr 1, 2024 16:19 | | Subject: | Re: Empty Akro-mil drawers how to store | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, Dhobeck writes:
| | How should I store empty akro-mils drawers after somebody buys all of the stock
in them?
|
Like this
|
That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?
|
usually the second option i love building lego boxes to store my
drawers!
|
whatever option you use, I hope you already know the meaning of DDP when you
ship with Stallion.
|
its delivery duty paid right?
|
what does it mean in practice? what happens?
|
|
| Author: | SezaR | | Posted: | Apr 1, 2024 15:44 | | Subject: | Re: Empty Akro-mil drawers how to store | | Viewed: | 24 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | In Help, SezaR writes:
| | In Help, Nubs_Select writes:
| | In Help, Dhobeck writes:
| | How should I store empty akro-mils drawers after somebody buys all of the stock
in them?
|
Like this
|
That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?
|
usually the second option i love building lego boxes to store my
drawers!
|
whatever option you use, I hope you already know the meaning of DDP when you
ship with Stallion.
|
|
| Author: | SezaR | | Posted: | Apr 1, 2024 15:17 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, 1001bricks writes:
| | In Help, SezaR writes:
| | In Help, Admin_Russell writes:
|
| | | | This is the same case with a seller - if a buyer receives the order, any NSS
on that order is removed.
|
If a buyer ordered 10 lots and received a package filled with wrapped paper(tracking
shows
a package is received but not showing the content of package), would any NSS
get removed by BL?
If a buyer ordered 10 lots and received a package including only 6 lots but missing
4 lots, would any NSS get removed by BL?
If a buyer ordered 10 lots of new items and received a package including the
parts all in used condition, would any NSS get removed by BL?
|
Of course NO to all of this.
If a buyer receives a pile of beach sand, lesser items or not of the announced
quality ( eg: "New" ), then the NSS will NOT be removed.
Then either the buyer or the seller has, I guess, to bring proofs - like pictures.
In case nobody shows any proof of anything, I guess BrickLink transactions quantity
and Feedback history profiles may weight in the decision...
Or, as PayPal, BrickLink may favor the buyer if no proof can be provided.
I don't know.
All I know is that it must cost a lot in terms of human time and decision to
BrickLink.
Imagine half a million members, and 1/1000 having "some transaction problem"
every day?
Plus of course a ton of other problems not linked to a specific transaction...
Then you realize Help Desk can quickly be overloaded.
|
Thanks but this is for Admin_russel to clarify what he meant "if a buyer
receives the order, any NSS on that order is removed."
Of course, if the order is complete and correct any NSS should be removed. This
is obvious so I guess what can be implied but what he wrote is that even if the
package is not complete, any NSS would be removed. So what if it is not complete
like those three situations I mentioned?
|
|
| Author: | SezaR | | Posted: | Apr 1, 2024 15:09 | | Subject: | Re: Missing Pieces from an Order: 2 times now | | Viewed: | 29 times | | Topic: | Buying | |
|
| In Buying, Chestercu15 writes:
| | I’m having a hard time with this, as I’ve been trying to buy some specific parts
missing from some sets and 2 times now, I’ve ordered specific parts, added on
a few others to meet the minimum buy for the seller and the seller sends me a
message AFTER shipping that they don’t have or can’t find the parts I actually
needed and still shipped the package. They provide a refund for the missing
parts, but those were the only reason I was buying in the first place.
Is that common business practice, to communicate after shipping that parts are
missing? Would this warrant less than positive feedback?
Newer member here, just seeking some help
|
As a seller, I never shipped if I find something missing, broken,... I let the
buyer know so they can make a decision. If they agree, I ship but I refund the
missing parts but I don't decrease shipping costs (unless if the package's
shipping costs turns to be lower than what It would have been with missing parts).
As a buyer, I leave a note:
"the part A and B,... are vital for this order. They are the reason I order.
Please do not ship if they are missing".
I always order from sellers with high feedback record. But this practice still
happen to me. Last time, I ordered 23 lots (41 parts) mostly minifig's parts.
The seller wrote me:
"Hi
Your order is packed. Unfortunately, there was a mistake in my inventory and
I'm missing 2 x blue 4275b therefore I refunded the parts to you.
I'm really sorry about that and hope you'll still have a good experience
with my store.
Have a nice day.
"
I was initially considering expressing my dissatisfaction, but instead, I decided
to use sarcasm:
Hi,
Thank you for letting me know about these missing bricks before you ship the
order. There are very few orders with top service like yours, who let buyers
know about missing parts before they ship.
Unfortunately, there are also many stores who just refund missing parts, leave
a message, and ship the rest of order. Those stores apparently don't care
at all that those few missing bricks could be the main/sole reason for the buyer
to submit the order and pay S&H and the other parts were added but they were
not necessary. I am glad you are not like one of those sellers.
There is no problem with these missing parts and they were not vital to my order.
You can go ahead and ship the order. Thanks again,
|
|
| Author: | SezaR | | Posted: | Mar 31, 2024 19:03 | | Subject: | Re: EU Right of Withdrawal | | Viewed: | 53 times | | Topic: | Help | |
|
| In Help, Admin_Russell writes:
| | In Help, Bibosstone writes:
| | Dear Sir or Madam,
I do not understand Bricklink.
In Germany, but also in Europe, we have the so-called "right of withdrawal".
This also applies to all commercial dealers in Germany who sell on Bricklink.
I revoked a purchase contract, sent the goods back and was immediately refunded
the money by the retailer via the original payment method (Paypal).
The retailer has now opened a "Non-Paying Buyer Alert".
I don't understand the system here, are you penalized on Bricklink and banned
after the third revocation?
Is this platform not adapted to European law?
Can you please explain to me whether I am misunderstanding this or how it works
here on Bricklink works?
Bricklink Quote:
(Non-Paying Buyer alert has been initiated for order #xxxxon
If payment is not initiated, the seller (xxx) will have an option to cancel the
order which will result in the following consequence for the buyer (xxx):
* 1 cancelled order - Warning
* 2 cancelled orders - Warning
* 3 cancelled orders - Buyer privileges permanently revoked )
|
Since you originally paid for the order, the NPB has been removed.
This is the same case with a seller - if a buyer receives the order, any NSS
on that order is removed.
|
If a buyer ordered 10 lots and received a package filled with wrapped paper(tracking
shows
a package is received but not showing the content of package), would any NSS
get removed by BL?
If a buyer ordered 10 lots and received a package including only 6 lots but missing
4 lots, would any NSS get removed by BL?
If a buyer ordered 10 lots of new items and received a package including the
parts all in used condition, would any NSS get removed by BL?
| |
Either party has the ability to leave feedback in these cases if they are unhappy
with the order.
|
|
|
| Author: | SezaR | | Posted: | Mar 29, 2024 04:42 | | Subject: | Re: Is my lego real or fake? | | Viewed: | 56 times | | Topic: | Help | |
|
| In Help, AndriusBrick writes:
| | Thanks everyone who answered!
Sorry for not posting pictures from the start. Posting a couple of pictures of
2 bricks that interests me the most:
- The white 2x4 brick has "lego" on top of it, but theres no part number
on the bottom, just a single number "5".
|
https://www.bricklink.com/help.asp?helpID=2505
| | - The green 6x6 tile has no "lego" logo on it (not on the front and
not on the bottom). On the bottom side there is only a single number "11".
Any ideas are these 2 parts Lego?
|
|
|
| Author: | SezaR | | Posted: | Mar 28, 2024 18:07 | | Subject: | Re: Empty Akro-mil drawers how to store | | Viewed: | 38 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | In Help, Dhobeck writes:
| | How should I store empty akro-mils drawers after somebody buys all of the stock
in them?
|
Like this
|
That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?
|
|
| Author: | SezaR | | Posted: | Mar 28, 2024 15:55 | | Subject: | Re: 'Contact me' Link Next To Store Name In Store | | Viewed: | 26 times | | Topic: | Selling | |
|
| In Selling, IVG_Bricks writes:
| | Can someone please tell me how it is possible to add the 'contact me'
link next to my store name inside my store? I notice some sellers have this
but I just cant work out how to add it? I have annotated where I mean in the
image attached. Thanks
|
Are you also expecting a response from yourself, or are you just checking if
you're responsive?!
|
|
| Author: | SezaR | | Posted: | Mar 27, 2024 23:07 | | Subject: | Re: Sunset today | | Viewed: | 25 times | | Topic: | Off Topic | |
|
| In Off Topic, Stuart9 writes:
| | What will be will be. 
However it’s time to wish you a good night.
|
I think it was the time to wish yourself a good night!
| |
In Off Topic, SezaR writes:
| | In Off Topic, Stuart9 writes:
| | Not over yet.
|
So far, would you say i can expect a good night coming over here?!
| |
It’s 9:53pm or 21:53pm here in the U.K.
Watching the TV, looking at products in the U.K. from the past, some still around
others disappeared, very nostalgic.
In Off Topic, SezaR writes:
| | In Off Topic, Stuart9 writes:
| | Sadly couldn’t get an unobstructed view as spotted it late.
|
Since you already experienced it, please inform us: how was tonight?!
|
|
|
|
|
|
| Author: | SezaR | | Posted: | Mar 27, 2024 18:27 | | Subject: | Re: Sunset today | | Viewed: | 33 times | | Topic: | Off Topic | |
|
| In Off Topic, Stuart9 writes:
| | Not over yet.
|
So far, would you say i can expect a good night coming over here?!
| |
It’s 9:53pm or 21:53pm here in the U.K.
Watching the TV, looking at products in the U.K. from the past, some still around
others disappeared, very nostalgic.
In Off Topic, SezaR writes:
| | In Off Topic, Stuart9 writes:
| | Sadly couldn’t get an unobstructed view as spotted it late.
|
Since you already experienced it, please inform us: how was tonight?!
|
|
|
| Author: | SezaR | | Posted: | Mar 27, 2024 17:49 | | Subject: | Re: Sunset today | | Viewed: | 22 times | | Topic: | Off Topic | |
|
| In Off Topic, Stuart9 writes:
| | Sadly couldn’t get an unobstructed view as spotted it late.
|
Since you already experienced it, please inform us: how was tonight?!
|
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Canada, British Columbia
