Discussion Forum: Suggestions
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 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 1, 2024 15:32
 Subject: Re: Setting Orders to Complete!
 Viewed: 39 times
 Topic: Suggestions
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In Suggestions, infinibrix writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback

Sensible. Put it forward as a Suggestion post, I say.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 1, 2024 12:47
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, macebobo writes:
  On April 1st of each year.

If they implement this suggestion, then they would have fulfilled this year's
quota and they wouldn't need to implement another until next year!

 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 1, 2024 12:26
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

If they implement this suggestion, then they would have fulfilled this year's
quota and they wouldn't need to implement another until next year!
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 1, 2024 09:25
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

Clever
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 1, 2024 08:43
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, peregrinator writes:
  In Suggestions, 1001bricks writes:
  YES - same for Received. Tracking doesn't mean actually received.

To the best of my knowledge sellers can't set orders to received.

You're right, thanks!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 1, 2024 08:36
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

Voted no: hoping they'll implement more often
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 1, 2024 06:37
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, zorbanj writes:
  Ideally there would be two types of Complete in the pulldown, one for "Seller
- Complete" and the other "Buyer - Complete".

I don't think that's really necessary - once it's "Shipped"
it's "seller complete".
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 1, 2024 06:33
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  YES - same for Received. Tracking doesn't mean actually received.

To the best of my knowledge sellers can't set orders to received.
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Apr 1, 2024 03:37
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

And we can choose which one?
 Author: macebobo View Messages Posted By macebobo
 Posted: Apr 1, 2024 00:22
 Subject: Bricklink implement 1 suggestion annually
 Viewed: 151 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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On April 1st of each year.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 1, 2024 00:20
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, zorbanj writes:

  But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

Because Completed means:
"Completed - Package received, contents verified, the order is completed."

https://www.bricklink.com/message.asp?ID=1462289

It's terrible because the seller can NOT tell contents' been verified
and the buyer thinks the order is completed.

In a more generic reply, sellers should take care of their inventory, purchase
packaging, review prices, clean terms, make an attractive but sincere shop, prepare
accounting for IRS... whatever ELSE than taking care of the buyers or what's
the status of their orders.

Well put. And as to the question of why is it allowed, it could be for any number
of reasons, an accident, old feature/rules, poorly implemented, etc. it’s not
like bricklink is bug free and everything is perfect. Most things on Bricklink
have slight quirks at the very least
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Mar 31, 2024 23:26
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 21:37
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, zorbanj writes:

  But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

Because Completed means:
"Completed - Package received, contents verified, the order is completed."

https://www.bricklink.com/message.asp?ID=1462289

It's terrible because the seller can NOT tell contents' been verified
and the buyer thinks the order is completed.

In a more generic reply, sellers should take care of their inventory, purchase
packaging, review prices, clean terms, make an attractive but sincere shop, prepare
accounting for IRS... whatever ELSE than taking care of the buyers or what's
the status of their orders.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 31, 2024 21:23
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, Nubs_Select writes:
  
Yes. There are no legitimate cases for sellers to ever mark an order as completed.

Then is this functionality enabled? I have posted this question many times on
the forum and no one has posted an answer. So, here we go again:

If a seller should "never" mark an order as complete, then why does BL
allow it?


  Even if the buyer says they got their order and are happy it still is no reason
then up to the seller to mark it as complete. Those orders would then just fall
into the same category as the other ~50% of orders that would be in the exact
same circumstance aside for the message. And on the flip side letting the seller
mark it as complete can make things much more difficult for buyers.

But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

  Just like
a buyer can’t change the order status from paid to shipped the seller should
not be allowed to change it from shipped to completed.

I really don't see the big deal. Every order has a buyer and a seller, and
if the seller feels the order is complete they have the ability to mark it as
complete. The buyer can always change it back.

Ideally there would be two types of Complete in the pulldown, one for "Seller
- Complete" and the other "Buyer - Complete".
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:26
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.

And the Suggestion wasn't about what could or should do the buyer, but if
the seller should or shouldn't be able to set the transaction to "Completed".

This is even easier: no (he shouldn't).
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:15
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, Saitobricks.ca writes:
  We are not Amazon, that’s why buyers are so lazy now.

Be kind with buyers.

Be happy they do what they only HAVE to do: place an order with no problem, and
pay for it in a timely manner.

That's it.


  I like to be able to know that my customers have received their orders.

It's not your business.

You're a seller, you ship what you've been ordered for.

If there's a problem in the end, you'll be informed.

Otherwise you leave the buyer alone; we've concerns for Privacy here.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:09
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, 1001bricks writes:
  Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun

Even chatGPT knows better:

"Updated" simply means that some changes or modifications have been made
to a particular piece of information, product, or service. It indicates that
the information has been refreshed or modified in some way, which could include
corrections, additions, or enhancements.

However, "updated" does not necessarily imply that the information is
not outdated. In other words, while updates may have been applied, it's possible
that those updates are insufficient to bring the information completely up-to-date,
especially if significant changes have occurred since the last update.

Therefore, it's crucial to understand that while updates are important for
maintaining accuracy and relevance, they may not always guarantee that the information
is completely current or not outdated. Users should exercise caution and consider
other factors such as the date of the last update, the pace of change in the
relevant industry or market, and any additional sources of information available.


Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Mar 31, 2024 19:58
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

We are not Amazon, that’s why buyers are so lazy now.

  Both this concept and Help page are outdated.

1) Fix the Help page(s).

Please do

  2) Disallow the seller to change to Received or Completed.

Why?
Other that the incompetent buyers who are to lazy to do it them selfs I see no
problem.
I like to be able to know that my customers have received their orders.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 19:55
 Subject: Re: Setting Orders to Complete!
 Viewed: 47 times
 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 19:49
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 19:04
 Subject: Re: Setting Orders to Complete!
 Viewed: 51 times
 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, popsicle writes:
  In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

Opening sentence: "Buyer and Seller each have tasks to complete
during the lifetime of an order"


Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


I've always maintained that I personally don't care if my buyers fulfill
their task, not really, and will gladly handle it when needed.

-popsicle
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 18:43
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa


Thanks to Cory, I reread the Help:
https://www.bricklink.com/help.asp?helpID=41&q=status

... which says:

Received - Package has been received but the buyer has not yet verified the contents
on the package.

Completed - Package received, contents verified, the order is completed.


So there is no way the seller could decide that the package is received (as tracking
isn't truth like map isn't territory), and / or the order had been verified
by the buyer, and the buyer to agree the order is completed.

In short, as per BrickLink Help it shouldn't be technically allowed for a
seller to change this.

Implementing this would just, in fact, correspond to the terms of the Help /
guidelines / terms of BrickLink.

Or change the BrickLink Help page.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 18:41
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

-popsicle
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 18:27
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.
 
 Author: MMillere View Messages Posted By MMillere
 Posted: Mar 31, 2024 09:54
 Subject: Re: Setting Orders to Complete!
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Agreed

Milissa
 Author: Stellar View Messages Posted By Stellar
 Posted: Mar 31, 2024 06:18
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

  
But just an opinion based on my experience as a BL vendor, and very obviously
not that some other sellers.

-popsicle
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 30, 2024 13:17
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

Yes. There are no legitimate cases for sellers to ever mark an order as completed.
Even if the buyer says they got their order and are happy it still is no reason
then up to the seller to mark it as complete. Those orders would then just fall
into the same category as the other ~50% of orders that would be in the exact
same circumstance aside for the message. And on the flip side letting the seller
mark it as complete can make things much more difficult for buyers. Just like
a buyer can’t change the order status from paid to shipped the seller should
not be allowed to change it from shipped to completed
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 30, 2024 13:08
 Subject: Re: Setting Orders to Complete!
 Viewed: 60 times
 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”
2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.
3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

But just an opinion based on my experience as a BL vendor, and very obviously
not that some other sellers.

-popsicle
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 30, 2024 12:31
 Subject: Re: Setting Orders to Complete!
 Viewed: 52 times
 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

YES - same for Received. Tracking doesn't mean actually received.
 Author: MMillere View Messages Posted By MMillere
 Posted: Mar 30, 2024 09:21
 Subject: Setting Orders to Complete!
 Viewed: 301 times
 Topic: Suggestions
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Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 29, 2024 16:15
 Subject: Re: Message Limit And Seller Communication Issue
 Viewed: 53 times
 Topic: Suggestions
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Original thread, here:
https://www.bricklink.com/messageThread.asp?ID=355637&nID=1461942

In Suggestions, joshlobe writes:
  About two weeks ago, I made 23 purchases (carts) over two days.
One of those sellers is MIA, and has not changed the cart status from "paid",
nor is replying to any messages.

So today, I decide to create another wishlist and add those items again.
This split down into two carts.
Since Easter is Sunday, I messaged the sellers directly, pre-purchase, to inquire
about expedited shipping methods, and if they were able to physically fulfill
the order on such short notice.
While corresponding with two separate sellers; I tried to reply, and was told
"Oops, you have exceeded your message limit.".

This created a "frantic" situation for me; as I was already against the
clock. I had to figure out how to message them off-site, and finish my pre-purchase
conversations.

I understand bots and reasons for security measures.
But it feels this ones a little too tight, as I had already made 23 purchases
before this happened.
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 29, 2024 16:13
 Subject: Message Limit And Seller Communication Issue
 Viewed: 104 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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About two weeks ago, I made 23 purchases (carts) over two days.
One of those sellers is MIA, and has not changed the cart status from "paid",
nor is replying to any messages.

So today, I decide to create another wishlist and add those items again.
This split down into two carts.
Since Easter is Sunday, I messaged the sellers directly, pre-purchase, to inquire
about expedited shipping methods, and if they were able to physically fulfill
the order on such short notice.
While corresponding with two separate sellers; I tried to reply, and was told
"Oops, you have exceeded your message limit.".

This created a "frantic" situation for me; as I was already against the
clock. I had to figure out how to message them off-site, and finish my pre-purchase
conversations.

I understand bots and reasons for security measures.
But it feels this ones a little too tight, as I had already made 23 purchases
before this happened.
 Author: Brickman4you View Messages Posted By Brickman4you
 Posted: Mar 27, 2024 10:45
 Subject: Re: US stores only
 Viewed: 34 times
 Topic: Suggestions
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In Suggestions, arminikonic writes:
  Why is it that i can set default condition (used or new) when searching things,
but the list of stores from different countries is not an option. i want to look
at just the USA stores, nothing more or less. let me set a default for everything,
or USA only when searching..

There are two issues that keep getting voiced here in 'Suggestions':

- Nobody actually uses 'easy buy' because you can't select Country
/ region.

- You can't save a default location on 'Items for sale' tab.
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 13:09
 Subject: Re: Buyers orders page sellers store name
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, steelwoolghandi writes:
  
That looks Awesome! Really nice job, be sure to post pictures of the completed
house.

Thank you so very much!
I took a lot of inspiration from fellow lego enthusiasts via YouTube.
Lol.. I knew when I was watching a video of a 9 year old showing me how to put
together a miniature lawnmower (at about 3am)... I had reached an entirely new
level of Lego-nerdiness

I'll certainly post more as the project completes.
Be well and thanks again!
 Author: steelwoolghandi View Messages Posted By steelwoolghandi
 Posted: Mar 26, 2024 12:32
 Subject: Re: Buyers orders page sellers store name
 Viewed: 31 times
 Topic: Suggestions
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In Suggestions, joshlobe writes:
  In Suggestions, bricksahead writes:
  On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.

My apologies.
I just saw the last bit about seeing the house.
That's really awesome that you asked!
I haven't shown anyone yet, so you're the first

I still need...
1) Extend the back yard.. we had over 4 acres, and I'd like to make the wooded
area.
2) Add a street along the front of the house. We played on that street all the
time.
3) Put the entire model on raised plates that can be joined together in sections.
4) Add the roof, chimney, etc.
5) put all the branches and leaves on the tree, but I wanted to leave that until
last. I have nightmares of the trees breaking apart while trying to redesign
the model onto baseplates.. lol.

That looks Awesome! Really nice job, be sure to post pictures of the completed
house.
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 11:01
 Subject: Re: Buyers orders page sellers store name
 Viewed: 35 times
 Topic: Suggestions
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In Suggestions, bricksahead writes:
  On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.

My apologies.
I just saw the last bit about seeing the house.
That's really awesome that you asked!
I haven't shown anyone yet, so you're the first

I still need...
1) Extend the back yard.. we had over 4 acres, and I'd like to make the wooded
area.
2) Add a street along the front of the house. We played on that street all the
time.
3) Put the entire model on raised plates that can be joined together in sections.
4) Add the roof, chimney, etc.
5) put all the branches and leaves on the tree, but I wanted to leave that until
last. I have nightmares of the trees breaking apart while trying to redesign
the model onto baseplates.. lol.
 








 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 10:50
 Subject: Re: Buyers orders page sellers store name
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, bricksahead writes:
  On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.

Lmao.
How on earth did I miss that option.
I must admit, this site has little hidden options all over the place.
I'll be more attentive before posting next time

That's exactly what I needed.
Thank you so much!
 Author: bricksahead View Messages Posted By bricksahead
 Posted: Mar 26, 2024 10:46
 Subject: Re: Buyers orders page sellers store name
 Viewed: 42 times
 Topic: Suggestions
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On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.
 Author: ilovelegostoo View Messages Posted By ilovelegostoo
 Posted: Mar 26, 2024 10:39
 Subject: Re: US stores only
 Viewed: 22 times
 Topic: Suggestions
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This helps with the Price Guide tab. Store settings are about 2/3 the way down
the page. https://www.bricklink.com/priceGuideSettings.asp
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 10:35
 Subject: Buyers orders page sellers store name
 Viewed: 122 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.
 
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 26, 2024 03:00
 Subject: Re: US stores only
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, arminikonic writes:
  Why is it that i can set default condition (used or new) when searching things,
but the list of stores from different countries is not an option. i want to look
at just the USA stores, nothing more or less. let me set a default for everything,
or USA only when searching..

Look up the piece you want, I'll just randomly pick 4073

Below the image of the piece (and related items) are a few tabs.

Click the left one (items for sale).

Click more options below that on the right.

Click "seller location": USA.

I'm not sure if you can limit that in your settings, but I know you can when
you use the right tab under "price guide". As I store I set that up
so I can quickly go check my prices against everyone else and raise or lower
prices based on other US based stores.
 Author: arminikonic View Messages Posted By arminikonic
 Posted: Mar 26, 2024 01:42
 Subject: US stores only
 Viewed: 94 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Why is it that i can set default condition (used or new) when searching things,
but the list of stores from different countries is not an option. i want to look
at just the USA stores, nothing more or less. let me set a default for everything,
or USA only when searching..
 Author: geali_dor View Messages Posted By geali_dor
 Posted: Mar 25, 2024 07:28
 Subject: Sort Wanted Lists in "Add to Wanted List"-Dlg
 Viewed: 37 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hello Developer Team,

prior to my request I want to thank you all for your great website! I use it
really a lot to manage my Lego collection.

My request:
i have a wanted list for each of my uncomplete set. The lists are named in a
certain pattern. There are some generic wanted lists as well which i prefix with
an exclamation mark.
When adding an item I need to select the wanted list. It would be nice to have
a setting for the sort order of the wanted lists in the add dialog. Currently
it seems it is sorted by id, it would also be great by name or other properties.

Thanks in advance and best regards,
Gerald
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 24, 2024 22:35
 Subject: Re: Security Concerns
 Viewed: 51 times
 Topic: Suggestions
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In Suggestions, ricka writes:
  In Suggestions, popsicle writes:
  Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle

Agree, an "alert" topic where copies of the "fake" messages can
be safely posted to minimize there effectiveness.

I also must add that we lost 2 days worth of sales just a few days ago because
we got caught by a scammer changed a bunch of our settings and listed a few "Too
Good to be True" sets.

I am grateful admin shut our page down when they caught it before we did. But
we were able to make the needed changes and were back up pretty quick. Still
a pain in the a$$.

Something like that's gotta be a pain. Well done, Admin.
 Author: ricka View Messages Posted By ricka
 Posted: Mar 24, 2024 22:20
 Subject: Re: Security Concerns
 Viewed: 58 times
 Topic: Suggestions
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In Suggestions, popsicle writes:
  Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle

Agree, an "alert" topic where copies of the "fake" messages can
be safely posted to minimize there effectiveness.

I also must add that we lost 2 days worth of sales just a few days ago because
we got caught by a scammer changed a bunch of our settings and listed a few "Too
Good to be True" sets.

I am grateful admin shut our page down when they caught it before we did. But
we were able to make the needed changes and were back up pretty quick. Still
a pain in the a$$.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Mar 22, 2024 11:54
 Subject: Re: Idea for messages Can we fix it?
 Viewed: 45 times
 Topic: Suggestions
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In General, George_Lucy writes:
  Why can we not have all our messages go into our inbox on Bricklink? When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box.

I agree this really ought to be up there as one of Bricklink's priority fixes
as I wonder how many sellers have replied not realizing their reply had gone
to the BL email leaving the buyer thinking they had been ignored. I wonder how
many lost sales opportunities and what overall negative impact this may have
caused to the way buyers perceive Bricklink and its sellers!
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Mar 22, 2024 11:49
 Subject: Re: Idea for messages Can we fix it?
 Viewed: 31 times
 Topic: Suggestions
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In General, George_Lucy writes:
  When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box.

Years ago when you would reply to a Bricklink email from a member, it would already
have the member's email address set up as the one for replies. I have no
idea why they changed it. It's like it's fun for them to break working
features and then just leave them broken.

David
 Author: rainbowmist View Messages Posted By rainbowmist
 Posted: Mar 22, 2024 10:56
 Subject: Re: Idea for messages Can we fix it?
 Viewed: 39 times
 Topic: Suggestions
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In General, George_Lucy writes:
  Why can we not have all our messages go into our inbox on Bricklink? When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box. It seems so simple to keep track of if we just keep all messages
on BL. It would even be better if we didn’t give out email addresses like most
other sites already block. They may also stop the spam we are all getting. Just
my 2 cents.

+1
 Author: George_Lucy View Messages Posted By George_Lucy
 Posted: Mar 22, 2024 10:32
 Subject: Idea for messages Can we fix it?
 Viewed: 105 times
 Topic: Suggestions
 Status:Open
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Why can we not have all our messages go into our inbox on Bricklink? When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box. It seems so simple to keep track of if we just keep all messages
on BL. It would even be better if we didn’t give out email addresses like most
other sites already block. They may also stop the spam we are all getting. Just
my 2 cents.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 21, 2024 12:28
 Subject: Re: Security Concerns
 Viewed: 62 times
 Topic: Suggestions
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In Suggestions, Nubs_Select writes:
  In Suggestions, popsicle writes:
  Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle

And perhaps with a feature that no posts can be canceled aside from by an admin?
That way if both people are in the same account fighting then they can’t keep
cancelling

Interesting point. Thanks

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