BrickLink Discussion Forum

In Suggestions, infinibrix writes:

In Suggestions, MMillere writes:

Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback

Sensible. Put it forward as a Suggestion post, I say.

Author:

Nubs_Select

Posted:

Apr 1, 2024 12:47

Subject:

Re: Bricklink implement 1 suggestion annually

Viewed:

30 times

Topic:

In Suggestions, yorbrick writes:

In Suggestions, macebobo writes:

On April 1st of each year.

If they implement this suggestion, then they would have fulfilled this year's
quota and they wouldn't need to implement another until next year!

Author:

yorbrick

Posted:

Apr 1, 2024 12:26

Subject:

Re: Bricklink implement 1 suggestion annually

Viewed:

36 times

Topic:

In Suggestions, macebobo writes:

On April 1st of each year.

If they implement this suggestion, then they would have fulfilled this year's
quota and they wouldn't need to implement another until next year!

Author:

popsicle

Posted:

Apr 1, 2024 09:25

Subject:

Re: Bricklink implement 1 suggestion annually

Viewed:

36 times

Topic:

In Suggestions, macebobo writes:

On April 1st of each year.

Clever

Author:

1001bricks

Posted:

Apr 1, 2024 08:43

Subject:

Re: Setting Orders to Complete!

Viewed:

45 times

Topic:

In Suggestions, peregrinator writes:

In Suggestions, 1001bricks writes:

YES - same for Received. Tracking doesn't mean actually received.

To the best of my knowledge sellers can't set orders to received.

You're right, thanks!

Author:

1001bricks

Posted:

Apr 1, 2024 08:36

Subject:

Re: Bricklink implement 1 suggestion annually

Viewed:

39 times

Topic:

In Suggestions, macebobo writes:

On April 1st of each year.

Voted no: hoping they'll implement more often

Author:

peregrinator

Posted:

Apr 1, 2024 06:37

Subject:

Re: Setting Orders to Complete!

Viewed:

27 times

Topic:

In Suggestions, zorbanj writes:

Ideally there would be two types of Complete in the pulldown, one for "Seller
- Complete" and the other "Buyer - Complete".

I don't think that's really necessary - once it's "Shipped"
it's "seller complete".

Author:

peregrinator

Posted:

Apr 1, 2024 06:33

Subject:

Re: Setting Orders to Complete!

Viewed:

35 times

Topic:

In Suggestions, 1001bricks writes:

YES - same for Received. Tracking doesn't mean actually received.

To the best of my knowledge sellers can't set orders to received.

Author:

StarBrick

Posted:

Apr 1, 2024 03:37

Subject:

Re: Bricklink implement 1 suggestion annually

Viewed:

50 times

Topic:

In Suggestions, macebobo writes:

On April 1st of each year.

And we can choose which one?

Author:

macebobo

Posted:

Apr 1, 2024 00:22

Subject:

Bricklink implement 1 suggestion annually

Viewed:

151 times

Topic:

Status:

Open

Vote:

[Yes|No]

On April 1st of each year.

Author:

Nubs_Select

Posted:

Apr 1, 2024 00:20

Subject:

Re: Setting Orders to Complete!

Viewed:

30 times

Topic:

In Suggestions, 1001bricks writes:

In Suggestions, zorbanj writes:

But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

Because Completed means:
"Completed - Package received, contents verified, the order is completed."

https://www.bricklink.com/message.asp?ID=1462289

It's terrible because the seller can NOT tell contents' been verified
and the buyer thinks the order is completed.

In a more generic reply, sellers should take care of their inventory, purchase
packaging, review prices, clean terms, make an attractive but sincere shop, prepare
accounting for IRS... whatever ELSE than taking care of the buyers or what's
the status of their orders.

Well put. And as to the question of why is it allowed, it could be for any number
of reasons, an accident, old feature/rules, poorly implemented, etc. it’s not
like bricklink is bug free and everything is perfect. Most things on Bricklink
have slight quirks at the very least

Author:

infinibrix

Posted:

Mar 31, 2024 23:26

Subject:

Re: Setting Orders to Complete!

Viewed:

38 times

Topic:

In Suggestions, MMillere writes:

Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback

Author:

1001bricks

Posted:

Mar 31, 2024 21:37

Subject:

Re: Setting Orders to Complete!

Viewed:

41 times

Topic:

In Suggestions, zorbanj writes:

But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

Author:

zorbanj

Posted:

Mar 31, 2024 21:23

Subject:

Re: Setting Orders to Complete!

Viewed:

27 times

Topic:

In Suggestions, Nubs_Select writes:

Yes. There are no legitimate cases for sellers to ever mark an order as completed.

Then is this functionality enabled? I have posted this question many times on
the forum and no one has posted an answer. So, here we go again:

If a seller should "never" mark an order as complete, then why does BL
allow it?

Even if the buyer says they got their order and are happy it still is no reason
then up to the seller to mark it as complete. Those orders would then just fall
into the same category as the other ~50% of orders that would be in the exact
same circumstance aside for the message. And on the flip side letting the seller
mark it as complete can make things much more difficult for buyers.

But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

Just like
a buyer can’t change the order status from paid to shipped the seller should
not be allowed to change it from shipped to completed.

I really don't see the big deal. Every order has a buyer and a seller, and
if the seller feels the order is complete they have the ability to mark it as
complete. The buyer can always change it back.

Ideally there would be two types of Complete in the pulldown, one for "Seller
- Complete" and the other "Buyer - Complete".

Author:

1001bricks

Posted:

Mar 31, 2024 20:26

Subject:

Re: Setting Orders to Complete!

Viewed:

37 times

Topic:

In Suggestions, 1001bricks writes:

Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.

And the Suggestion wasn't about what could or should do the buyer, but if
the seller should or shouldn't be able to set the transaction to "Completed".

This is even easier: no (he shouldn't).

Author:

1001bricks

Posted:

Mar 31, 2024 20:15

Subject:

Re: Setting Orders to Complete!

Viewed:

29 times

Topic:

In Suggestions, Saitobricks.ca writes:

We are not Amazon, that’s why buyers are so lazy now.

Be kind with buyers.

Be happy they do what they only HAVE to do: place an order with no problem, and
pay for it in a timely manner.

That's it.

I like to be able to know that my customers have received their orders.

It's not your business.

You're a seller, you ship what you've been ordered for.

If there's a problem in the end, you'll be informed.

Otherwise you leave the buyer alone; we've concerns for Privacy here.

Author:

1001bricks

Posted:

Mar 31, 2024 20:09

Subject:

Re: Setting Orders to Complete!

Viewed:

36 times

Topic:

In Suggestions, popsicle writes:

In Suggestions, 1001bricks writes:

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun

Even chatGPT knows better:

"Updated" simply means that some changes or modifications have been made
to a particular piece of information, product, or service. It indicates that
the information has been refreshed or modified in some way, which could include
corrections, additions, or enhancements.

However, "updated" does not necessarily imply that the information is
not outdated. In other words, while updates may have been applied, it's possible
that those updates are insufficient to bring the information completely up-to-date,
especially if significant changes have occurred since the last update.

Therefore, it's crucial to understand that while updates are important for
maintaining accuracy and relevance, they may not always guarantee that the information
is completely current or not outdated. Users should exercise caution and consider
other factors such as the date of the last update, the pace of change in the
relevant industry or market, and any additional sources of information available.

Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.

Author:

Saitobricks.ca

Posted:

Mar 31, 2024 19:58

Subject:

Re: Setting Orders to Complete!

Viewed:

26 times

Topic:

In Suggestions, 1001bricks writes:

In Suggestions, popsicle writes:

Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"

That's a typical 2000 text

We are not Amazon, that’s why buyers are so lazy now.

Both this concept and Help page are outdated.

1) Fix the Help page(s).

Please do

2) Disallow the seller to change to Received or Completed.

Why?
Other that the incompetent buyers who are to lazy to do it them selfs I see no
problem.
I like to be able to know that my customers have received their orders.

Author:

popsicle

Posted:

Mar 31, 2024 19:55

Subject:

Re: Setting Orders to Complete!

Viewed:

47 times

Topic:

In Suggestions, 1001bricks writes:

In Suggestions, popsicle writes:

That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun

Author:

1001bricks

Posted:

Mar 31, 2024 19:49

Subject:

Re: Setting Orders to Complete!

Viewed:

36 times

Topic:

In Suggestions, popsicle writes:

That's a typical 2000 text

Author:

popsicle

Posted:

Mar 31, 2024 19:04

Subject:

Re: Setting Orders to Complete!

Viewed:

51 times

Topic:

In Suggestions, popsicle writes:

In Suggestions, Stellar writes:

In Suggestions, popsicle writes:

In Suggestions, MMillere writes:

Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”

... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

Opening sentence: "Buyer and Seller each have tasks to complete
during the lifetime of an order"

Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"

I've always maintained that I personally don't care if my buyers fulfill
their task, not really, and will gladly handle it when needed.

-popsicle

Author:

1001bricks

Posted:

Mar 31, 2024 18:43

Subject:

Re: Setting Orders to Complete!

Viewed:

44 times

Topic:

In Suggestions, MMillere writes:

Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

Thanks to Cory, I reread the Help:
https://www.bricklink.com/help.asp?helpID=41&q=status

... which says:

Received - Package has been received but the buyer has not yet verified the contents
on the package.

Completed - Package received, contents verified, the order is completed.

So there is no way the seller could decide that the package is received (as tracking
isn't truth like map isn't territory), and / or the order had been verified
by the buyer, and the buyer to agree the order is completed.

In short, as per BrickLink Help it shouldn't be technically allowed for a
seller to change this.

Implementing this would just, in fact, correspond to the terms of the Help /
guidelines / terms of BrickLink.

Or change the BrickLink Help page.

Author:

popsicle

Posted:

Mar 31, 2024 18:41

Subject:

Re: Setting Orders to Complete!

Viewed:

51 times

Topic:

In Suggestions, popsicle writes:

In Suggestions, Stellar writes:

In Suggestions, popsicle writes:

In Suggestions, MMillere writes:

Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

Just file it.

2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

-popsicle

Author:

popsicle

Posted:

Mar 31, 2024 18:27

Subject:

Re: Setting Orders to Complete!

Viewed:

88 times

Topic:

In Suggestions, Stellar writes:

In Suggestions, popsicle writes:

In Suggestions, MMillere writes:

Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

Just file it.

2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

Author:

MMillere

Posted:

Mar 31, 2024 09:54

Subject:

Re: Setting Orders to Complete!

Viewed:

51 times

Topic: