| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | SylvainLS  | | Posted: | Mar 26, 2024 18:05 | | Subject: | Re: Overseas shipping questions | | Viewed: | 39 times | | Topic: | Shipping | |
| In Shipping, Akir writes:
Hi,
| | […]
- In the CN35 form, […]
|
Er, it should be CN22 or CN23. I’ll leave the pros answer the rest of that one.
| | - I found the link to print the VAT receipt for the UK order, but I don't
have that link for the Canada order. Is there a reason for that, or am I doing
something wrong? Buyer told me to not forget it, what can I do about that?
|
BL doesn’t collect taxes for Canada (buyer will pay at reception). So there’s
nothing more to join than the invoice.
|
 |
| Author: | Akir | | Posted: | Mar 26, 2024 17:27 | | Subject: | Overseas shipping questions | | Viewed: | 68 times | | Topic: | Shipping | |
| Hey all,
I'm just attempting to start shipping outside the EU, and for the first try
I found a couple of nice customers (one UK, one Canada) who are helping me, but
there's still some things I can't figure out:
- In the CN35 form, where they ask me to describe the contents of the package,
that should be "used children's toys", right? Or do I have to mention
the Lego brand, or anything else?
- I found the link to print the VAT receipt for the UK order, but I don't
have that link for the Canada order. Is there a reason for that, or am I doing
something wrong? Buyer told me to not forget it, what can I do about that?
Thanks,
Patrick
|
|
| Author: | Ziegelmeister | | Posted: | Mar 26, 2024 15:25 | | Subject: | Re: Shipment fees to add | | Viewed: | 34 times | | Topic: | Shipping | |
| In Shipping, Carissamiss writes:
| | I would like to help but I don’t understand what you are asking either here
or in your other thread, especially since you are not a new seller so this is
likely not a basic question. Can you rephrase - in French if that is easier for
you - with more details about the situation?
|
Agreed, and I'm only saying that since they're in Quebec.
OP; If they just messaged you for a rate, just reply.
If they placed the order but have not paid because it doesn't fit in to one
of your shipping methods, calculate your shipping costs and add it to the box
on your orders page. Click save at the bottom, then click the invoice icon.
|
|
| Author: | Brickwilbo | | Posted: | Mar 26, 2024 14:30 | | Subject: | Re: Shipment fees to add | | Viewed: | 33 times | | Topic: | Shipping | |
| In Shipping, flandresq1 writes:
| | I don’t know how to inform my buyer shipment fees after he asked me
|
If you've received a quote request:
https://www.bricklink.com/myQuotation.asp
|
| Author: | Carissamiss | | Posted: | Mar 26, 2024 11:06 | | Subject: | Re: Shipment fees to add | | Viewed: | 34 times | | Topic: | Shipping | |
| I would like to help but I don’t understand what you are asking either here
or in your other thread, especially since you are not a new seller so this is
likely not a basic question. Can you rephrase - in French if that is easier for
you - with more details about the situation?
In Shipping, flandresq1 writes:
| | I don’t know how to inform my buyer shipment fees after he asked me
|
|
| Author: | flandresq1 | | Posted: | Mar 26, 2024 10:34 | | Subject: | How to | | Viewed: | 96 times | | Topic: | Shipping | |
| | How to place the shipment fees to inform the buyer? |
| Author: | flandresq1 | | Posted: | Mar 26, 2024 10:18 | | Subject: | Shipment fees to add | | Viewed: | 91 times | | Topic: | Shipping | |
| | I don’t know how to inform my buyer shipment fees after he asked me |
| Author: | Dino | | Posted: | Mar 25, 2024 18:53 | | Subject: | Re: CN15 | | Viewed: | 51 times | | Topic: | Shipping | |
| In Shipping, robertomcevoya writes:
| | Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi
How heavy was the parcel and how much was the invoice amount?
|
|
| Author: | robertomcevoya | | Posted: | Mar 25, 2024 17:11 | | Subject: | Re: CN15 | | Viewed: | 48 times | | Topic: | Shipping | |
| In Shipping, SylvainLS writes:
| | In Shipping, robertomcevoya writes:
| | Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi,
Maybe they asked the buyer to pay VAT again¹ and the buyer refused?
¹ “Again”: if the order was below €150, BL would have collected the VAT already.
Did you send the IOSS number electronically?
|
The buyer made me aware that he had not received it and the IOSS number was sent
electronically. So frustrating
|
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