BrickLink Discussion Forum

In Help, popsicle writes:

In Help, Tracyd writes:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Author:

Tracyd

Posted:

Mar 26, 2024 16:45

Subject:

Re: Possible to view details of purged orders?

Viewed:

38 times

Topic:

In Help, popsicle writes:

In Help, cassandraann1 writes:

I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile

No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

Author:

Tracyd

Posted:

Mar 26, 2024 10:11

Subject:

Re: Another Question About Unreleased Items

Viewed:

26 times

Topic:

In General, Saitobricks.ca writes:

In General, SylvainLS writes:

In General, randyf writes:

[…]
How can an unreleased set from 2021 be "legendary"?

2 to 5 years: legendary.
More than 5 years: mythical.

Ah, to be young again….

But really as a city collector I would love to have that set.

Now this is confusing, as a City Collector you would love to own this set, but
you say you have one in hand and want to sell it?

Author:

Tracyd

Posted:

Mar 25, 2024 18:01

Subject:

Re: Another Question About Unreleased Items

Viewed:

32 times

Topic:

In General, Saitobricks.ca writes:

In General, Tracyd writes:

In General, Saitobricks.ca writes:

In General, randyf writes:

In General, Saitobricks.ca writes:

In General, pikachu3 writes:

In General, Saitobricks.ca writes:

In General, randyf writes:

In General, Saitobricks.ca writes:

In General, Turez writes:

In Catalog Requests, Saitobricks.ca writes:

Was thinking more about the doomed sets in the unreleased catagory, and went
for a second look.

I clicked on a item and noticed that the banner on the top said, "This Item
was Likely Not Released".

Key word for me "LIKELY".
How are we supposed to know for sure if a item was not released if no one can
put one up for sale?!?

So my request is that you allow sellers to sell the item, but only in the conditions
of sealed or new.

If anyone has one of the unreleased items and would like to list it for sale,
they can inform us. Then we'll look into it and remove the "not released"
flag if necessary.

But most sellers won't think of that or have the time to bother.

Have you seen the BrickLink catalog? There is so much stuff here that is not
cataloged anywhere else. Over the 24 years that this site has existed, I would
say that almost anything that any user has had has found its way into the catalog
somehow. And we still get rare and old stuff submitted all of the time. If any
of these sets actually existed, they would have most likely turned up by now.
And like Jonas said, if they do turn up, all they have to do is send a message
or make a request like everyone else who wants to contribute.

Ok, but could you put a note on the items stating, that if you have one to contact
the admins?

Since there isn't anything here that we can do from the catalog side regarding
the unreleased items (we can neither change the wording nor the listing policy),
I have moved this thread to "General".

I do have a set to be added to the unreleased catagoy though.
(No I don't have it, but I know of it)
Where do I add it?

What set would that be?

The legendary 60278 Crook's Hideout Raid.

Better known as "the dynamite factory"

I have had prototype parts that I actually have in-hand rejected from the BrickLink
catalog because they were never officially released. My impression is that those
sets existing in the catalog at all is really just a remnant from a more permissive
BrickLink era.

For all I care, if it says LEGO on it let it in.

Well, that goes for many of us here, but we don't own the site or make the
rules.

My question is, why is TLG so picky?

They are protecting their brand. The Osprey 42113 isn't in the catalog despite
it making it into the hands of some people legitimately.

WHHAAATTTT!!!!!
That's not right!

How is it not right? The legitimate sales were made prior to the official release
date but Lego could not legally recover those. Some were also sent to people
to review. Unreleased sets are not part of the official Lego history. Not sure
if that was before Lego bought BL or not, I seem to remember people complaining
they couldn't sell sets they obtained here and that to keep the goodwill
between Lego and BL it was agreed to not allow them. Same reason people who receive
items to review before the release date agree to not release pictures or reviews
befor a certain date. Thou I can't always trust my memory.

Author:

Tracyd

Posted:

Mar 25, 2024 17:32

Subject:

Re: Another Question About Unreleased Items

Viewed:

36 times

Topic:

In General, Saitobricks.ca writes:

In General, randyf writes:

In General, Saitobricks.ca writes:

In General, pikachu3 writes:

In General, Saitobricks.ca writes:

In General, randyf writes:

In General, Saitobricks.ca writes:

In General, Turez writes:

In Catalog Requests, Saitobricks.ca writes:

If anyone has one of the unreleased items and would like to list it for sale,
they can inform us. Then we'll look into it and remove the "not released"
flag if necessary.

But most sellers won't think of that or have the time to bother.

Ok, but could you put a note on the items stating, that if you have one to contact
the admins?

Since there isn't anything here that we can do from the catalog side regarding
the unreleased items (we can neither change the wording nor the listing policy),
I have moved this thread to "General".

I do have a set to be added to the unreleased catagoy though.
(No I don't have it, but I know of it)
Where do I add it?

What set would that be?

The legendary 60278 Crook's Hideout Raid.

Better known as "the dynamite factory"

For all I care, if it says LEGO on it let it in.

Well, that goes for many of us here, but we don't own the site or make the
rules.

My question is, why is TLG so picky?

They are protecting their brand. The Osprey 42113 isn't in the catalog despite
it making it into the hands of some people legitimately.

Author:

Tracyd

Posted:

Mar 22, 2024 14:22

Subject:

Re: Confirmation code to leave feedback

Viewed:

46 times

Topic:

In General, par016 writes:

In General, Tracyd writes:

Is it a new thing to require a code to leave feedback for a seller. It says
to access my seller features. I am a buyer, if this is a new requirement people
will stop leaving feedback. I am very disinclined to deal with this.

In your store settings do you have One-Time PIN enabled? It's there for
your store protection, and BrickLink may have automatically turned it on in the
wake of recent hacked accounts. You can turn it off if you want, just be careful
of your account if you do.

-Pete

My stores has never been opened, I am trying to leave feedback as a buyer.

Author:

Tracyd

Posted:

Mar 22, 2024 12:15

Subject:

Confirmation code to leave feedback

Viewed:

159 times

Topic:

Author:

Tracyd

Posted:

Mar 21, 2024 11:42

Subject:

Re: WARNING! Login from new device phishing emai

Viewed:

53 times

Topic:

Problem

In Problem, chetzler writes:

I had a couple of these this in my inbox this morning. They looked completely
legitimate. I did login in to BL from my work computer yesterday. When I have
logged in from work before, I have never gotten an email like this, but I thought
that maybe it was a new security feature.

Anyway, with a very official looking email in hand, I clicked the suggested logout
from all devices link and had just about entered my credentials in the new window
to log back in when I noticed two minor things that seemed just a bit off. I
won’t mention those things in case the fraudsters are reading. I looked at the
URL and it was very close to BrickLink’s (it was not the .net one that was mentioned
before). Needless to say, I immediately changed my PW and reenabled the one-time
PIN (I had turned it off because I was being repeatedly prompted for a new PIN
over very short time spans even when I hadn’t logged out). I’ll also be downloading
my inventory

BE DILIGENT! I’m a pretty suspicious person when it comes to online activity,
but, in my groggy state when I woke up this morning, I almost fell for a phishing
scheme presented as a very authentic looking email.

I don’t know why BrickLink has suddenly become such a juicy target. These people
have no hope of accessing any of my monetary accounts. I assume the goal is
to gain access to a legitimate shop so they can list high-dollar items to scam
other members.

I don’t envy the task that management has ahead of them, but they need to take
some substantive action soon. This is not a primary income stream for me, so
at some point, when all the gummy spam, phishing attempts, and slow helpdesk
response times become too much, I may simply close my store for a while. I don’t
need the extra headache of worrying about online security for a part-time job.
Had I fallen victim to this phishing attempt, I’m really not sure how much effort
I would have put into trying to recover my account. BrickLink just feels like
a dicier selling proposition lately.

I feel slighted I have none.
From a cybersecurity standpoint you never click a link in a text or an email
about suspicious activity. You go straight to how you normally access the site
and see if there is a message there, if it is legitimate, you can then do what
is needed. Even if there isn't you might consider change your password. I
keep getting texts that my bank account is in jeopardy from a bank that I haven't
had an account with for 15 years, needless to say I don't click that link.
I have even gotten texts from PayPal about a dire issue, but when I access PayPal
normally there is nothing there. Thinking before you click is always your first
action. My job sends out test phishing emails. While some look official they
are never using a correct email address and are for things that I expect to be
notified of before an email requiring action.

Author:

Tracyd

Posted:

Mar 21, 2024 11:35

Subject:

Re: What powers have newcomers

Viewed:

29 times

Topic:

In Help, Tracyd writes:

In Help, Shintaku writes:

In Help, Tracyd writes:

In Help, Shintaku writes:

In my opinion new users should not be allowed to leave NEGATIVE feedbacks until
they have at least 10 points.

This is obviously incorrect for many reasons.
It also makes the newusers powerless and leaves room for bad sellers to rreat
newbies anyway they want.

I didn't mention new BUYERS, I said new USERS.
The fact you already side on the sellers it's strange to me.

I do not see a negative for this issue, however on your other negatives your
responses to them are hostile. Also, anytime you post in the forums you have
a hostile tone. Yes, you can have a tone in writing based on the words used.
I look at negative feedback left for sellers, and their responses. Yours would
make me think very hard before placing an order. I know in other countries the
customer service norm isn't "the customer is always right", but they
are still a customer and a person. Yes, some are horrible and can cause a strong
reaction, however, you are running a business, you are supposed to be a professional,
act like one. You can type out a scathing mean insulting answer to their feedback,
and instead of posting it, delete it and write one that reflects what happened
without the hostile emotions. That makes you look professional, that says you
can be trusted. An answer for this one of expecting a pair based on the description
would be, sent what they ordered, but they expect different. Simple, explains
what happened and doesn't insult anyone. Granted it isn't there and
is not an issue now. And I agree you didn't deserve a negative for a misleading
catalog description, but if it had stood a simple response would reflect better
on you then any hostility.

The negative you don't see has been removed by the admins.

And "The customer is always right" is an old quote from early 1900s,
today we know as a fact that a business doesn't need all customers, bad customers
happen and they are surely not right, I may suggest you some quick readings like:

https://www.tonyrobbins.com/career-business/is-the-customer-always-right/

or

https://www.forbes.com/sites/theyec/2019/05/23/the-customer-is-not-always-right-here-are-five-reasons-why/

I grew up in a restaurant, and we didn't bow down to the customers, however
we always tried to treat them with respect, but never accepted bullying and abusive
treatment. But if asked about it later we never badmouthed the people. We just
said there was a disagreement and we will no longer serve them.

I also come from the Southern US and we have so many ways to passive/aggressively
insult someone we don't have to do it blatently.

Author:

Tracyd

Posted:

Mar 21, 2024 11:33

Subject:

Re: What powers have newcomers

Viewed:

34 times

Topic: