BrickLink Discussion Forum

In Shipping, popsicle writes:

In Shipping, jjack writes:

I need help adding international countries to my store, especially Canada. Plus,
I need help creating automatic shipping costs. Thank you, Jack

Of all the replies, none address your question 24 hours later

As to adding or removing countries, Jack
https://www.bricklink.com/message.asp?ID=1455137

Some advise: Useful then play or playfully useful, but be of use. I don't
think the member posted to be a straight-man for others, at least not only

-popsicle

It had been three hours and I'm pretty sure that if he head searched the
forum he would have found the answer (if not for Canada specifically, then other
countries).

Author:

iprice

Posted:

Feb 19, 2024 09:44

Subject:

Re: Order paid and partialy received

Viewed:

48 times

Topic:

Problem Order

In Problem Order, Gegozore writes:

I put an order to a seller, after some reminders he send to me the package, but
I notice it was incomplete.
I notice him and wait for response till 1 month...

Now the seller is revoked due to multiple complaints, how to get my missing part
value cash back ?

I can send more details if needed, don't how and where ask for such situation

If you paid via PayPal, then put in a claim ASAP. If not, contact your bank -
you might be able to do a chargeback on your credit card (if you paid by that
method). Also, report seller via BrickLink Problem Order - https://www.bricklink.com/retractOrder.asp

Author:

iprice

Posted:

Feb 19, 2024 03:48

Subject:

Re: Adding Canada to my store

Viewed:

40 times

Topic:

In Shipping, Fr0stByt3 writes:

In Shipping, iprice writes:

In Shipping, jjack writes:

I need help adding international countries to my store, especially Canada. Plus,
I need help creating automatic shipping costs. Thank you, Jack

How much is Canada to buy? Can you ship it to the UK?

OP walked into that one lol.

Author:

iprice

Posted:

Feb 18, 2024 12:00

Subject:

Re: Adding Canada to my store

Viewed:

52 times

Topic:

In Shipping, jjack writes:

I need help adding international countries to my store, especially Canada. Plus,
I need help creating automatic shipping costs. Thank you, Jack

How much is Canada to buy? Can you ship it to the UK?

Author:

iprice

Posted:

Feb 12, 2024 11:19

Subject:

Re: Which part isthis (helmet, dbg)

Viewed:

42 times

Topic:

Catalog Identification

In Catalog Identification, Leftoverbricks writes:

Instabrick couldn't identify but I'm sure you can.
Picture shows outside and inside.

30172 Minifigure, Headgear Pith Helmet
Parts: Minifigure, Headgear {Dark Bluish Gray}

Author:

iprice

Posted:

Feb 2, 2024 13:11

Subject:

Re: To text; or not to text?

Viewed:

39 times

Topic:

General

In General, Ziegelmeister writes:

What's the general sentiment about texting a buyer/seller after a week of
no communication?

I'm coming up on a week for an invoice that hasn't been paid yet for
a large set. Messages are not read and it's a relatively old user with
very low feedback. (so they should know how the system works, but maybe it's
been a while?) There is a phone number attached to the address so I could call
or text but people get funky about that kind of stuff now-a-days.

Email/BL Message? Yes. Call/Text? NOOOOOOOOOOOOO!

If email/messaging fails, issue an NPB.

Author:

iprice

Posted:

Jan 28, 2024 15:51

Subject:

Re: Stacking Modified Tiles

Viewed:

43 times

Topic:

Related Software

In Help, NotABot... writes:

Whenever I try to use 2x2 tiles with studs on top, it defaults to placing one
tile below the other instead of putting them side by side. Can anybody help me
out here?

I presume you're talking about the part ins Studio? If so the proper Studio
forum is here - https://forum.bricklink.com/

However to help with this issue, you could always place a plate underneath where
you want the parts and then attach to that, then delete the plate.

I'm not noticing any issues with placing these parts side by side though.
There is a grid setting which adjusts fine movements. You could also try turning
on/off part-snapping.

Author:

iprice

Posted:

Jan 21, 2024 08:38

Subject:

Re: can someone knowledgeable design set for me?

Viewed:

51 times

Topic:

In Help, daniel1980fl writes:

Hello. This may sound little weird considering putting bricks together is indeed
tons of fun, but I was wondering if there is anybody (Florida preferably so we
can eventually meet) who would have time will and energy to design a set for
me?

The set I envision will be a replica of an existing and well documented object
that comes with somewhat complicate set of moving parts that only somebody with
decent knowledge of technics bricks, axels, etc. could put together.

I know I will learn alot in the process so I consider this a great lesson, therefore
I'm willing to pay someone for their time (hope my post does not go against
forum's terms)

Anybody? Bueller? Bueller?

Give us an idea as to what the item is, what you want it to do, how large you
want it and how much you are willing to pay a designer and you might get some
offers. I doubt it, but maybe.

Author:

iprice

Posted:

Jan 13, 2024 18:36

Subject:

Re: Colors ID's in Bricklink

Viewed:

42 times

Topic:

Colors

In Colors, WOLKsite writes:

In Colors, yoavheskia writes:

I noticed that the numbers 30, 45, 53, 75, 79, 92, 112 are not in use and also
numbers 170-209.
Any reason for skipping those?

Always wondered what the story is there... Reddish Orange was 256 before being
bumped down to 167.

I read (somewhere) that the database can handle only integer figures upto 255,
so Reddish Orange had to use a lower (unused) value. As for the other missing
values...?

Author:

iprice

Posted:

Jan 13, 2024 18:34

Subject:

Re: Kudos to the Admin Team

Viewed:

98 times

Topic:

General

In General, DanialR writes:

Over the past few days I've stumbled across late in the day Forum posts with
a bunch of links off site to CBD products and other inappropriate content. Obviously
timed late enough in the day to try and get them ignored until the next morning.

When I see them, I file a Problem Forum Message Report in the Problem Center.
https://www.bricklink.com/problemMessage.asp

Within minutes the messages are taken down.

I'm sure others are also finding and filing similar reports.

Thank you Admins for working hard and reacting quickly to keep the Forums from
becoming a spam dumping ground.

You have a thankless job. Not sure everyone realizes the 24 x 7 effort all of
you share to manage the site and forums.

While I also report these when I see them, these posts really shouldn't exist
in the first place. There are easy solutions (that have been mentioned time and
again on the forums) to prevent them from being posted.

But yeah, the Mods/Admins do indeed remove them very quickly, so hats off to
them.

Author:

iprice

Posted:

Jan 12, 2024 03:28

Subject:

Re: NSS

Viewed:

40 times

Topic:

In Help, DizneyBricks writes:

I have a customer who received her order. She ordered parts listed undetermined
type. she received 1 of each type of piece. She placed a NSS on her order.
This goes against me. Who do I contact to get this off?

Have a Magical Day,

Dusty

I think this is a big problem with the NSS overall; the seller shipped, but did
not send the correct parts as ordered. I think this should come under a different
complaint to someone that didn't ship anything (or order never arrived).

It's easy for the seller to post an image/proof to show they shipped something
(which will cause the NSS to be removed), but it doesn't prove they shipped
the correct something! The buyer still might not have the items they paid for.

Author:

iprice

Posted:

Jan 6, 2024 06:20

Subject:

Re: Newbie error - so many missing pieces

Viewed:

39 times

Topic:

In Help, LLTallJay writes:

Hi,

I bought my first MOC set recently and clearly made a rookie error in going for
what I thought to be the best priced bundle. Only now I’ve realised I’m missing
around 10 individual parts as the seller didn’t have them in stock (lesson learned).
I now need to source these 10 pieces but on their own could end up paying much
more and also in postage. Is there a better way to source these pieces at all
or is there no option but to potentially have to go through 10 individual sellers
and just pay all the postage?

Cheers

Create a "Wanted List" of the parts you require. Then click "Buy
All" - select the region where you want to buy from ("United Kingdom"

and it will list the sellers only in the UK with the parts. Those at the top
of the list have the most parts required. You can select the seller with the
most parts with lowest price and shipping easily.

Author:

iprice

Posted:

Dec 30, 2023 04:57

Subject:

Re: New Color for 2024 :)

Viewed:

58 times

Topic:

Colors

In Colors, UTLF writes:

A bit pointless when compared to the other colours imo, still waiting for more
pieces in Olive Green

I agree tbh.

Some of the more recent colours are questionable and we could definitely do with
more olive green parts.

Some would say that we need mustard though....

Author:

iprice

Posted:

Dec 19, 2023 16:39

Subject:

Re: Lego Studio 2.0 not working after Mac update

Viewed:

28 times

Topic:

Related Software

In Related Software, DMEbner writes:

Good afternoon-

I updated my Mac to Sonoma Version 14.2.1 (23C71) and have the most updated version
of Studio 2.0.

After launching Studio, the program becomes unresponsive. I've uninstalled
and download several previous versions and the problem still continues.

Has anyone else updated their Mac within the last few days and having issue?
If so, have you found a solution to get BrickLink to work?

Cheers!

There have been LOOOOOOADS of reports of this on the Official Studio Forum (
https://forum.bricklink.com/index.php ). Unfortunately, other than rolling back
the OS (for now), there is no solution - See message here - https://forum.bricklink.com/viewtopic.php?p=31866#p31866

Author:

iprice

Posted:

Dec 17, 2023 17:01

Subject:

Re: Proof of postage but not arrived

Viewed:

56 times

Topic:

In Help, Nikmate writes:

Hi,

Can you help? What is the procedure when a buyer says the items have not arrived
but I have proof of postage? My buyer is asking for a refund.

Do I refund or do I wait for result from postal service and then refund?

I cannot find a procedure in seller help. My buyer says I have a contract with
him and I have a contract with the postal service. He feels I should refund him
and then wait for refund from postal service.

Any advice is greatly appreciated.

Kind regards,

Nick

How long has it been since posting? RM has a maaaaaaaaassive backlog of post
- letters and parcels that they are slowly working through. Partcels are allegedly
taking priority despite what RM says), but it could still be a while.

I recently received a parcel (from an eBay seller) that took well over a month
to get to me (we're both in the UK). I'd given up hope of ever receiving
it.

Author:

iprice

Posted:

Dec 17, 2023 10:21

Subject:

Re: How do I export an image as a PNG?

Viewed:

21 times

Topic:

Related Software

In Help, tjaldur writes:

I want to export an image I created in Studio. The following article explains
how this is done:

https://studiohelp.bricklink.com/hc/en-us/articles/5628123432215-Exporting-Instructions

However, the instructions here do not at all match the software I have downloaded.
According to the instructions, there should be a green button named "Export".
However, in my program there is "SIGN IN", "Add to wanted list"
and "Upload to MyStudio" in the top right.

I am using Studio version 2.23.11 (1)

This is the latest release, not the latest stable. The reason I am not using
the latest stable release is that would not start on my Macbook. I have Sonoma
14.2, so the OS version should not be a problem.

If you want to export just an image of your creation then you just select the
"Render" option - that will render the scene and create an image for
you (in the format and size of your chosen settings). It looks like you're
reading the wrong instructions - that link is for creating a .PDF instruction
file, via the Instructions Maker.

Author:

iprice

Posted:

Dec 13, 2023 14:12

Subject:

Re: 75367 - UCS Venator Piece Count Wrong?

Viewed:

54 times

Topic:

Catalog

In Catalog, jennnifer writes:

In Catalog, iprice writes:

According to the catalog, the UCS Venator (75367) contains 5371 parts. The box
clearly states 5374. Someone's going to have to do a recount/re-inventory
- if someone could just send me the set, I'll do it!

You have so little faith!

Box count: 5374

Set count: 5371 with 2 minifigures

(Like every other set on BrickLink with minifigs, btw)

Break minifigs: 5381

However, this accessory pack is split up:

72329 (Inv) Minifigure, Rangefinders and Visors, 8 in Bag - 4 of Each (Multipack)
Parts: Minifigure, Headgear Accessory

adding 7 parts to the overall total. LEGO counts the whole plastic bag as 1.

Which brings us to 5374.

~Jen

You have so little humour!

Lighten up. It's Christmas!

Author:

iprice

Posted:

Dec 13, 2023 12:43

Subject:

75367 - UCS Venator Piece Count Wrong?

Viewed:

136 times

Topic:

Catalog

Status:

Open

Author:

iprice

Posted:

Dec 12, 2023 21:02

Subject:

Re: No answers to my mails after weeks

Viewed:

64 times

Topic:

In Help, tonibirn writes:

Hello,

i sent two emails to bricklink weeks ago but i get literal zero answers of them.
What could i do? Wanted to get a new seller verification

Interesting that you are complaining about tjhe lack of communication when you
got several negative feedbacks which complain about your lack of communication...
Oh the irony.

Author:

iprice

Posted:

Dec 5, 2023 11:16

Subject:

Re: Looking for Designer for custom work

Viewed:

26 times

Topic:

General

In General, leftyeyeball writes:

Hello!

I'm looking to pay a savvy brick designer to help create some custom brick
sets! If you are interested please reach out!

Thank you!

What type of sets are you looing to create? Have you looked on Rebrickable for
similar items? It'll definitely by cheaper to buy a design from there than
hire someone to create something for you.

Author:

iprice

Posted:

Dec 4, 2023 16:47

Subject:

Re: Compensation for a damaged box

Viewed:

46 times

Topic:

In Shipping, koenlowet writes:

Yes, there was, although I don't have confirmation yet that they will cover
for it.

In any case, even if it's covered, I'm not sure I'm willing to let
that aspect come into play. A fair compensation should be determined regardless
of the insurance claim. If not, the customer would get a new - sealed set (although
damaged) almost for free.

Thanks for thinking along.

In Shipping, cosmicray writes:

In Shipping, koenlowet writes:

Hi everyone,

I've had my first damaged box during shipment in the 3 years that I'm
active as a seller now. The customer asks for a compensation (which is correct,
of course). He's asking for a 50 % discount of the original value of the
set.

The set was a Star Wars 75336 BD-1 set. My question for you is what do you think
a valid percentage would be. The box was banged up pretty good.

Thanks!

Koen
Koen's Space Port

Was there any insurance/indemnity coverage on the shipment ?

Nita Rae

I would also have to ask - did you do everything in your power to try to ensure
that the box arrived safely? Was it packaged up well? Maybe there are lessons
for you (and other sellers) that could be learned. I've had some shockingly
poor packaging and have been amazed that the orders to me at all and without
loss/damage to the contents.

Author:

iprice

Posted:

Dec 4, 2023 13:32

Subject:

Re: Selling a Misprint

Viewed:

49 times

Topic:

Selling

In Selling, Nubs_Select writes:

See all your previous threads replies
https://www.bricklink.com/messageList.asp?uID=1849165&max=20

Yes. Indeed. We remember them all - why doesn't he?

Perhaps the thread should be renamed "NOT selling Misprint"?

Author:

iprice

Posted:

Dec 4, 2023 06:01

Subject:

Re: Compensation for a damaged box

Viewed:

87 times

Topic:

In Shipping, koenlowet writes:

He could always get a new replacement box off BrickLink for less than 10 £/$/Euros
including postage - https://www.bricklink.com/v2/catalog/catalogitem.page?O=75335-1#T=S&O={%22ss%22:%22UK%22,%22rpp%22:%22200%22,%22iconly%22:0}

That's about as much as I'd refund (if I were a seller and in your shoes)
- certainly not 50% of the cost, especially since it's difficult to prove
if the box was damaged during transit or afterwards...

I know collectors like to keep boxes in mint condition, but most collectors would
have bought the set when it was first released and not when it's just about
to retire. Something that old is likely to have shelfwear/scuffs etc.

Author:

iprice

Posted:

Dec 2, 2023 05:13

Subject:

Re: Cigarette Smoke - Try to salvage or Return?

Viewed:

57 times

Topic:

Buying

In Buying, jennnifer writes:
So, I don't

think anyone will blame you for trying to keep your record spotless. I know I
have personally refrained from leaving honest feedback for a seller who I knew
would ding me for telling the truth.

Take care!
~Jen

Every one of my Negative feedbacks are retaliatotry remarks from BAAAAAAD sellers,
including one that sent me items stinking of smoke as in original post. Rather
than accept that they are to blame, every single one of them marked me down.
And BrickLink don't care.

I would say that it's worth a retaliatory feedback if the seller really is
being a douche - let it serve as a warning to other buyers. You take the hit
for being honest, but hopefully help others.

Author:

iprice

Posted:

Nov 30, 2023 01:04

Subject:

Re: 64847 cattle horn short DARK TAN

Viewed:

41 times

Topic:

Colors