Discussion Forum: Messages by brac.brick (1118)
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 Author: brac.brick View Messages Posted By brac.brick
 Posted: Dec 8, 2023 15:05
 Subject: Re: PayPal won’t let me buy from seller
 Viewed: 60 times
 Topic: Help
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In Help, povuk77 writes:
  I have just tried to make a purchase from a new seller (1) and it will not be
accepted by PayPal as seller is high risk? Are there any buyer protections from
BrickLink if another method is used?

If the seller offers stripe, you can pay that way . Personally if you are getting
a message that there is a high risk, I'd source the parts elsewhere/ user
a different seller.
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Dec 7, 2023 16:55
 Subject: Re: Local pickup option for shipping
 Viewed: 31 times
 Topic: Shipping
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In Shipping, Emporiosa writes:
  In Shipping, brac.brick writes:
  I tried to set up a local shipping option for my store. The problem is I have
other manual invoice options and suddenly those disappeared and all that was
left was In person pickup. I had to get rid of this option and re-enable the
others and then it all worked.

Is it possible to have other manual options or does the system default to the
$0 shipping one for request for invoice ? I am able to have 2 manual options
- Economy & Priority , so I'm baffled why I cannot have a 3rd option for
local pickup. Anyone have any ideas about this? Just wondering how many options
you can have on a store.
thanks

Check your shipping profiles and see if they're being grouped. This causes
it to show the lowest option to a buyer that matches the shipping profile.

Grouping is not available for manual options. It's all grayed out. I have
it set up for Instant checkout. I added it back and now the store shows all 3
request an invoice options. Maybe it was just some kind of glitch.
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Dec 7, 2023 16:46
 Subject: Local pickup option for shipping
 Viewed: 103 times
 Topic: Shipping
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I tried to set up a local shipping option for my store. The problem is I have
other manual invoice options and suddenly those disappeared and all that was
left was In person pickup. I had to get rid of this option and re-enable the
others and then it all worked.

Is it possible to have other manual options or does the system default to the
$0 shipping one for request for invoice ? I am able to have 2 manual options
- Economy & Priority , so I'm baffled why I cannot have a 3rd option for
local pickup. Anyone have any ideas about this? Just wondering how many options
you can have on a store.
thanks
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Dec 7, 2023 16:42
 Subject: Re: reserved part for a buyer / quote Problem
 Viewed: 25 times
 Topic: Help
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In Help, yorbrick writes:
  In Help, brac.brick writes:
  I have a buyer who has made 2 quote requests for a part which is reserved for
them. Both quotes cancel before I even see them.

I've sent them instructions on how to purchase which I found on the Help
section but I do not know how to help them purchase the part. Anyone with experience
on reserved parts for buyers or has done one themselves ( been the buyer whose
part was reserved)- I need help to tell them what to do. I marked the part as
manual , it is set up for only them by user ID.

How do they get a quote or use manual / request an invoice for this part/order?
Or can reserved parts only be IC ?


Did you enter their username correctly? I know it's obvious but an easy mistake.

If they are having trouble, tell them what the postage price, then get them to
place an instant checkout order with ask for invoice.

Or alternatively, inform them what time the part will be listed and get them
to order as normal. If someone else buys it because they are too slow, you still
get an order.

Yes, everything was correct. I reset the shipping options for manual and suddenly
it worked.

Thanks for the alternate suggestions.
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Dec 7, 2023 16:01
 Subject: reserved part for a buyer / quote Problem
 Viewed: 63 times
 Topic: Help
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I have a buyer who has made 2 quote requests for a part which is reserved for
them. Both quotes cancel before I even see them.

I've sent them instructions on how to purchase which I found on the Help
section but I do not know how to help them purchase the part. Anyone with experience
on reserved parts for buyers or has done one themselves ( been the buyer whose
part was reserved)- I need help to tell them what to do. I marked the part as
manual , it is set up for only them by user ID.

How do they get a quote or use manual / request an invoice for this part/order?
Or can reserved parts only be IC ?

thanks for your help

thanks
Alison

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