| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | psusaxman2000  | | Posted: | Oct 11, 2023 13:37 | | Subject: | Re: Transaction fees in the USA | | Viewed: | 38 times | | Topic: | Selling | |
| In Selling, SylvainLS writes:
| | In Selling, psusaxman2000 writes:
| | […]
But a request to cancel is a valid reason isn't it? If I request an invoice
because there is no quote option and they come back with $30 shipping for a few
parts, a cancel request is valid to avoid the NPB, no?
I understand that the NPB is the kicker for the buyer, but if there is a request
to cancel for a valid reason I thought that trumped the NPB.
|
I can’t say. Reading the rules, it should be. But I don’t know how the rules
are applied.
And even if it always is, it’s not really welcoming / userfriendly to have to
go through all that (getting rebuffed, getting a negative, getting an NPB alert,
having to defend yourself) compared to just being sure from the start that you
can cancel.
Imagine it happening to you on first order here.
|
Oh I completely agree and prefer to have instant checkout (as I do with my own
store).
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| Author: | psusaxman2000 | | Posted: | Oct 11, 2023 11:44 | | Subject: | Re: Transaction fees in the USA | | Viewed: | 35 times | | Topic: | Selling | |
| In Selling, SylvainLS writes:
| | In Selling, psusaxman2000 writes:
| | […]
How is that not the case now? If I request an invoice, I still have the ability
to cancel as well before I pay. It might cause me negative feedback, but aren't
you still allowed to request that cancellation?
|
It’s not only a negative feedback: it can be an NPB.
You risk being banned of BL just because you stumbled upon 3 three sellers with
hidden or obscure fees.
|
But a request to cancel is a valid reason isn't it? If I request an invoice
because there is no quote option and they come back with $30 shipping for a few
parts, a cancel request is valid to avoid the NPB, no?
I understand that the NPB is the kicker for the buyer, but if there is a request
to cancel for a valid reason I thought that trumped the NPB.
|
|
| Author: | psusaxman2000 | | Posted: | Oct 11, 2023 11:08 | | Subject: | Re: Transaction fees in the USA | | Viewed: | 45 times | | Topic: | Selling | |
| In Selling, yorbrick writes:
| | In Selling, JediRob writes:
Hopefully something like this would change BL in such a way that no order is
an official "binding" order until the seller has entered all costs and
the buyer agrees to it. So any order not using instant checkout is essentially
a quote that temporarily reserves stock.
|
How is that not the case now? If I request an invoice, I still have the ability
to cancel as well before I pay. It might cause me negative feedback, but aren't
you still allowed to request that cancellation?
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| Author: | psusaxman2000 | | Posted: | Oct 4, 2023 16:54 | | Subject: | Re: Unreasonable negative feedback | | Viewed: | 86 times | | Topic: | Feedback | |
| In Feedback, normann1974 writes:
| | A user just left me negative feedback because I left them negative feedback.
This was the second time this user ordered from me and immediately demanded to
get an invoice without VAT, which I do not offer because I sell from EU to the
EU and I'm an VAT/OSS registered company. BrickLink automatically handles
these orders with VAT. So I had to cancel both orders. The first time, I explained
the situation along with the cancellation and chose not to leave negative feedback
although I had every right to do so.
It is clearly stated in the first paragraph of my store terms that I do not offer
VAT free sales (because other buyers have asked for this also), but this user
claims in the negative feedback that I have contradictory terms. I do not. It
says nowhere that I offer VAT free sales for anyone - no matter if you're
a company or not. It says only the opposite.
I'm not the first one to leave negative feedback on this user, 4 others have
done this in the four years that user has existed, and 5 neutral feedbacks was
left also. So this is apparently a user that use strike back as a mechanism for
anger management.
In conclusion: This negative feedback was both unreasonable and based on orders
not complying with my terms and based on false claims, and it breaks my perfect
record for 100% customer satisfaction (and I also have 100% satisfaction as a
buyer) and this makes me really sad.
Can something be done in this case?
Also for the future, would the correct resolution of this situation have been
to require this user to pay or face an NPB and just ignore the demand of VAT
free sale? I believe in latter case admin would be able to remove the negative
feedback.
/Jan
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After the first attempt I would have blocked the buyer if you didn't want
to deal with them again. IMO as you asked, I would have sent an invoice and
then submitted a NPB. This would block the buyer from leaving feedback. Unfortunately
I don't think this qualifies for feedback remove unless you work with the
buyer and both agree to remove it from each other.
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| Author: | psusaxman2000 | | Posted: | Sep 29, 2023 16:51 | | Subject: | Re: Set 1016 | | Viewed: | 42 times | | Topic: | Price Guide | |
| In Price Guide, coevorden01 writes:
| | In Price Guide, SylvainLS writes:
| | In Price Guide, coevorden01 writes:
| | I have a set 1016 with box
Anybody have an idea what it is worth? Can not find anything
On the internet about prices, only that it is very rare.
|
Better with an image and a link:
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Thxs
|
You've got quite the rare set that even BrickEconomy doesn't have a price
on it.
https://www.brickeconomy.com/set/1016-1/lego-dacta-letter-bricks-for-wall-board
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