BrickLink Discussion Forum

In General, brickofthebunch writes:

Hope someone can help. I had a customer place an order two weeks ago. I emailed
them back within 10 mins with an answer to their question and have sent numerous
mails asking if they plan on paying for their order. I've had no replay and
no payment. I am inclined to submit an NPB but I am worried about them leaving
me (unwarranted) bad feedback. I can already sense people saying that I shouldn't
care about the feedback, but I do. I've had nearly 650 orders and have 100%
praise. It's important to me . . . and I don't want someone to leave
me spiteful and unfair feedback when I send them an NPB and leave them bad feedback.
Thoughts?

If the NPB gets completed, the buyer cannot leave feedback, so you'll be
safe. However, if the buyer pays after you initiate the NPB, the NPB will be
removed and they can still leave feedback.

Author:

tons_of_bricks

Posted:

Jun 7, 2023 08:16

Subject:

Flash Sale! Up to 25% Off this Week

Viewed:

56 times

Topic:

Up to 25% off most everything
Take an additional 5% off orders of $100 or more.
Get FREE SHIPPING in the USA on orders of $75 or more.
Flash sale goes through this weekend so take advantage of it soon!

Thanks and have a great day!

Author:

tons_of_bricks

Posted:

May 31, 2023 10:45

Subject:

Re: How often does Dark Red break?

Viewed:

36 times

Topic:

I just broke a piece off of a dark green 2x16 plate the other day when cleaning
and rebuilding my Sopwith Camel. Not fun since that's the only set with that
piece... Thankfully it was still usable and I was able to put it in a spot where
you can't see the damage.

Author:

tons_of_bricks

Posted:

May 26, 2023 08:58

Subject:

Memorial Weekend Sale!

Viewed:

38 times

Topic:

Happy Memorial Day weekend everyone! We are thankful for those who gave their
lives for our country and our liberty!

This weekend check out our sales on new and used parts and minifigures. 10-25%
off plus:
FREE SHIPPING on orders of $75 or more in the USA
AN ADDITIONAL 5% OFF orders of $100 or more
Rewards coupons for repeat customers

Thank you for stopping by and shopping!

Author:

tons_of_bricks

Posted:

May 10, 2023 13:53

Subject:

Re: Question about (warped) 65803

Viewed:

35 times

Topic:

We've sold quite a few of these, and we haven't noticed any issues with
warping as of yet. We haven't had any of the lavender ones, though.

Author:

tons_of_bricks

Posted:

May 10, 2023 09:09

Subject:

Re: Variant Star Wars figs have the rules changed

Viewed:

53 times

Topic:

Catalog

In Catalog, grimsbricksuk writes:

With the recent addition of Commander Fox sw0202b, it has got many people in
the community questioning wether or not variant minifigs such as this should
be given an sw number on here?
Have the rules changed or been relaxed? Where will it end?
For the completionists it just makes collecting more challenging (& expensive)
& the worry will be it’ll put people off or they’ll give up altogether, as the
barrier to collect minifigs is already high with over 1300+ in the catalog.
For those wondering, I did own Fox, but sold it as it never had an sw number
& now I’m faced with a decision, do I fork out hundreds of pounds to get it (if
I can find one), or just sit with the knowledge of my collection never being
complete & quitting altogether?

I'm not a star wars minifigure collector, but if I was, I would not base
the completeness of my collection based on whether bricklink decides to give
the item number a "sw" or not. If you're basing it on a catalog,
then what catalog are you basing it on? Brickowl doesn't have separate variation
for this minifig; so by their criteria then your collection is fine.

I feel like you're making something out of nothing.

Author:

tons_of_bricks

Posted:

May 4, 2023 08:15

Subject:

Re: Still getting harrassed by a seller for 2year

Viewed:

60 times

Topic:

Off Topic

In Off Topic, yorbrick writes:

Normally I don't reply or read it. Kinda waste of time talking logic to someone
unreasonable. Just replied for today in email instead since I have time. Couldn't
reply in Bricklink since he has blocked.

I really don't understand why you are continuing it. You've replied to
him again, so he'll reply to you.

I agree, just quit responding to him. Pretend he doesn't exist. Even if
he says something completely untrue that rubs you the wrong way, don't give
him a response. Don't fuel his fire and it will die out.

Author:

tons_of_bricks

Posted:

May 3, 2023 17:10

Subject:

New! Faster Order Fulfillment! Up to 25% Off!

Viewed:

55 times

Topic:

Pulling hundreds and thousands of lots daily can be challenging and when the
orders are coming in fast and furious, it can be easy to get backed up. However,
we are happy to announce that we have implemented a faster turnaround on orders.
We are lowering our fulfillment time from 2-5 business days to 1-3 business days.
You can still use our extra speedy service for a small fee as well to get guaranteed
fulfilment in 1 business day or less (same day is possible if order is placed
early enough).

Also, please take a look at our vast inventory with many pieces on sale up to
25% off. All orders in the USA over $75 ALWAYS get FREE SHIPPING and all orders
anywhere over $100 also get 5% OFF. We also offer reward coupons to repeat buyers
for even more savings (see Splash Page for details)

We're adding thousands of pieces daily, so it's a great time to find
the pieces you need and SAVE!

Author:

tons_of_bricks

Posted:

May 2, 2023 06:52

Subject:

Re: Order date no longer updates with batch?

Viewed:

38 times

Topic:

Technical Issues

In Technical Issues, Stellar writes:

Just got a new batch with Instant Checkout payment and the order was not moved
to the top of the list.

Two days ago I had a new batch added to another order and that one the Order
Date was updated and the order moved to the top of the list.

Anyone noticed this?

Sergio

It updates if the buyer adds and does not pay yet.

It doesn't update if the buyer pays and adds to the order at the same time.

It is annoying.

Author:

tons_of_bricks

Posted:

Apr 28, 2023 09:49

Subject:

How does everyone sort used?

Viewed:

136 times

Topic:

So we're looking at trying to streamline of processing our used pieces. Currently,
we figured we handle each piece about 6 times from start to finish, and we'd
really like to cut that down a bit. Here's our current process.

1. Get a box of used pieces, break it down into about 40 or so broad categories
(brick modified, tiles, plate 2x, etc.).

2. When one of the boxes of those categories gets full, we'll break it down
to individual pieces.

3. We then take each individual piece and separate them into colors and putting
aside the decorated items.

4. We then take the colors, do the final deep lookover for fakes, defects, etc.
then count what we have.

5. We list each item, putting them into one of our several hundred organized
and labeled bins.

6. When ordered, we pull the piece from their bin and package it up, sending
it to the customer.

So how does everyone else go through the steps? As you can see, each piece is
handled quite a bit, but because of the quantities we deal with, we can't
figure out a way to combine any steps that will still be efficient.

Author:

tons_of_bricks

Posted:

Apr 27, 2023 11:57

Subject:

Re: No neutral or Negative before email 1st

Viewed:

43 times

Topic:

In Feedback, jennnifer writes:

In Feedback, hanlike writes:

I have had several new users quick to give neutrals or negatives before even
saying there was an issue. This shouldn't be the case. People should be required
to contact first before posting a neutrals or negatives feedback.

I believe you should be strongly encouraged to contact your seller first, but
that it should not be required.

~Jen

Author:

tons_of_bricks

Posted:

Apr 27, 2023 06:14

Subject:

Re: Some excellent news!

Viewed:

61 times

Topic:

Administrative

Awesome! I've rarely had to contact the help desk, but this is great new
for those that do. So, thank you!

Author:

tons_of_bricks

Posted:

Apr 24, 2023 16:17

Subject:

Re: Funny fraud or translation issue?

Viewed:

38 times

Topic:

Off Topic

In Off Topic, Nubs_Select writes:

I would suggest asking them to send you a picture of the oil, along with any
invoice that was included in the package.

good idea. I just send a message asking for photos. (the tracking number he provided
does perfectly match up on my end and is marked as delivered) I don't include
invoices in the package but my business card should be included along with the
invoice on the outside of the package on the label. I asked for photos of the
contents along with the packaging

Also give them your address and ask them to verify that the return address on
the package is the same.

Author:

tons_of_bricks

Posted:

Apr 24, 2023 08:44

Subject:

Re: Contest Finally Begins...

Viewed:

29 times

Topic:

In Contests, popsicle writes:

Apologies for the long delay, life gets crazy. Hope you find it worth the wait,
nonetheless. Enjoy!

Give the exact number of torso assemblies contained in the 4x9 inch vase shown.
First to post the correct number wins the grand prize shown here and as announced
by your contest moderator: https://www.bricklink.com/message.asp?ID=1406346

One entry per 24 hour period with no limit to the number of entry days per member.
All members worldwide are invited to participate. Shipping is on us, ConstrucToys

Have a wonderful Sunday

Christman Family

272

Author:

tons_of_bricks

Posted:

Mar 25, 2023 08:41

Subject:

Re: label method for bins

Viewed:

23 times

Topic:

In Selling, galeatter writes:

what do you use to label acro drawers. getting ready to start switching from
bins to the drawers. hopefully speed up picking orders

Currently, I print the labels on paper and tape them to my bins/drawers. Used
to use a thermal printer, but the climate control in awful in our storage building,
and it doesn't take long for the labels to lose their adhesive and fall off,
nor for the label to wear away from handling it so much.

Author:

tons_of_bricks

Posted:

Mar 24, 2023 22:42

Subject:

Weekend Flash Sale up to 30% Off + More

Viewed:

59 times

Topic:

Time for a flash sale! This weekend take advantage of up to 30% off our already
low prices plus get FREE SHIPPING in the USA on orders of $75 or more and an
ADDITIONAL 5% OFF orders of $100 or more.
It's a great time to have fun shopping through our huge, diverse inventory
of new and used pieces and getting a good deal.
Thanks for checking us out!

Author:

tons_of_bricks

Posted:

Mar 24, 2023 17:16

Subject:

Re: This makes all you sellers look bad

Viewed:

60 times

Topic:

In Feedback, SteveTG writes:

Why are there so many sellers with so much product and driving up prices insanely?
I genuinely would like to know if there's any good reason for it.

Just look through some of the listings for various parts (ie: road plates, chain
links, string with studs, tiles) ordered from most quantity to least, there are
quite a few sellers with an obnoxious amount of parts, and charging far more
per piece than a sane person would dare pay; Especially knowing it'd be cheaper
to order freshly fabricated parts, and sometimes entire sets, directly from lego.
Keep in mind handling fees, taxes/tariffs, and shipping all add to that nonsense,
so it will be hard to justify paying exponentially more for something people
get no guarantees about.

I would say that those stores shouldn't even be allowed to post any listings,
but I'm not the website manager. So if scalping and price gouging/fixing
are going to be a thing on this site, everyone and everything having anything
to do with it, or even references this site, is entirely worthless to me,
and likely others. Everyone else can enjoy the satisfaction that they've
got less sense than dollars.

Not the feedback people were looking for, was it?

Prices have been going down as of late, not up.

Of course sellers with higher quantities are usually going to have higher prices.
Most people will pay a few cents per piece more to get everything at one place
than pay shipping for 5 different orders. Just normal business.

No, never ever restrict listings simply because they're priced too high or
too low. This is a free marketplace, and should stay one. Don't like the
prices, then don't buy the items.

Author:

tons_of_bricks

Posted:

Mar 24, 2023 17:10

Subject:

Re: This makes all you sellers look bad

Viewed:

74 times

Topic:

In Feedback, yorbrick writes:

Anyone can list their items for sale at any price they like. It doesn't mean
they will sell for that price.

It is better to have a free market than for a company to try to control the market
through price fixing by forcing sellers to set allowed prices.

+100

Author:

tons_of_bricks

Posted:

Mar 24, 2023 06:25

Subject:

Re: Collectible Minifigures

Viewed:

35 times

Topic:

In LEGO products, Nubs_Select writes:

In LEGO products, tons_of_bricks writes:

In LEGO products, Nubs_Select writes:

In LEGO products, Brandish_Jaye writes:

open them and either part them out or list them as new complete instead of new
sealed

Do they need the original bag to be new complete? Or would it be new incomplete?
I've seen it listed either way on here but want to do it right. I currently
have mine listed as new incomplete because they don't have the foil bag but
have all the pieces and paperwork.

pretty sure if you don't include the foil bag or the leaflet it has to be
listed as incomplete

Are you sure? I never list them with the foil bag and have never had an issue.
Can't you do the same with any other set. If you have all the piece, with
instructions, but no box, you can list it as complete, right? I don't usually
sell sets, so I could be wrong.

https://www.bricklink.com/help.asp?helpID=102

Thanks! They should seriously consider changing that, as I'm sure the majority
of used sets no longer have their instructions and even more so without their
box. It forces sellers with complete sets to mix their listings in with the incomplete
ones.

Author:

tons_of_bricks

Posted:

Mar 23, 2023 21:48

Subject:

Re: Collectible Minifigures

Viewed:

40 times

Topic:

In LEGO products, Nubs_Select writes:

In LEGO products, Brandish_Jaye writes:

open them and either part them out or list them as new complete instead of new
sealed

pretty sure if you don't include the foil bag or the leaflet it has to be
listed as incomplete

Author:

tons_of_bricks

Posted:

Mar 20, 2023 09:19

Subject:

Re: Should I be skeptical of new member buyers?

Viewed:

31 times

Topic:

In General, yorbrick writes:

In General, tons_of_bricks writes:

In General, yorbrick writes:

In General, Gleaming writes:

In General, jgrossman1025 writes:

In General, OZTIM writes:

I was wondering if any of you have ever had an issue with new member buyers trying
to scam you or anything like that. I haven’t had a problem with them so far
but there seem to be a lot of new members buying from my store. I don’t think
there’s any reason to worry but it’s also interesting that bricklink tells you
they’re new members if there hasn’t been a problem in the past.

New buyers often order and never pay, but other than that i've had no scammers,
so I would let them order from you.

Thanks, Noah

I’ve had that happen before it’s annoying but not worth banning a whole group,
thanks

You can't ban them anyway.

Well, you therotically could by enabling the option requiring new users to use
IC then having no IC options. Horrible and terrible idea, but I have had that
option enabled before and had new users complain they couldn't check out
because they were trying to order something that didn't work with any of
my IC options.

Wouldn't it default to invoice only but still allow the order to be placed,
or are you suggesting removing that option (for all buyers) too?

Nope. If you have the option enabled that new users MUST use IC, it will never
give them the option for anything else. That's why I disabled that option;
I'd get new users wishing to purchase a newer item missing a weight, and
they couldn't go through IC because of it, but because of the enabled option,
they couldn't choose the Invoice Method either. So they'd get an error
along the lines of "this seller does not have any available shipping methods
for you.

And wouldn't it also stop established buyers using IC too and so possibly
put those buyers off.

Yep, that's one reason why it's a terrible idea.

Author:

tons_of_bricks

Posted:

Mar 20, 2023 08:35

Subject:

Re: Should I be skeptical of new member buyers?

Viewed:

36 times

Topic:

In General, yorbrick writes:

In General, Gleaming writes:

In General, jgrossman1025 writes:

In General, OZTIM writes:

New buyers often order and never pay, but other than that i've had no scammers,
so I would let them order from you.

Thanks, Noah

I’ve had that happen before it’s annoying but not worth banning a whole group,
thanks

You can't ban them anyway.

Author:

tons_of_bricks

Posted:

Mar 17, 2023 13:04

Subject:

What are you looking for in display cases?

Viewed:

96 times

Topic:

Hello, all! Just looking for some input here. A little while back I built this
minifigure display case for myself using some scrap wood lying around. I shared
it around and people were quite impressed, so now I've been considering possibly
making professional looking ones and attempting to sell them. But I'm wondering
what those in the Lego community like when purchasing cases.

How many minifigures would you want a case to hold?

Mine has LED lights which work really well to light up the minifigures. Looking
online, I couldn't really find any cases that have lights. Is that something
you'd want/pay a little extra for?

I assume people prefer cases that can hang on the wall and have doors to protect
from dust.

So what are your favorite cases and why?

There's no wrong answers; like I said, just looking for some input before
I attempt something like this.

Happy building!

Author:

tons_of_bricks

Posted:

Mar 15, 2023 08:12

Subject:

Spring Sale on Decorated and Almost Eveything

Viewed:

48 times

Topic:

Our Spring Sale begins now! We are taking 20% off almost all decorated pieces.
In addition, you will find 5-20% off many other pieces and minifigures as well.

On top of these great savings on our already LOW PRICES, be sure to take advantage
of FREE SHIPPING on USA orders of $75 or more and an ADDITIONAL 5% OFF all orders
of $100 or more!

It's a great time to save a lot! Thanks for checking us out and have a wonderful
Spring!

Author:

tons_of_bricks

Posted:

Mar 7, 2023 16:53

Subject:

Re: Padding numbers

Viewed:

43 times

Topic:

In Feedback, rab1234 writes:

I can’t think of a reason someone would fake orders. They’d still be paying PayPal
and bricklink fees. Is there something I’m missing about any benefit that would
be worth the cost?

In Feedback, Yellow.Brick writes:

Does anyone on the admin team have the keys to look up details on a few orders?
Like, what was purchased, the shipping and receiving addresses, and if those
parts were added back to the store?

There is a store I've been monitoring and the feedbacks given and left have
my spidey senses tingling.

Placing then cancelling the order would prevent fees but still allow feedback
to be given, so someone could be doing that to give themselves fake positive
feedback.

Author:

tons_of_bricks

Posted:

Mar 7, 2023 08:04

Subject:

Re: 30651 Quidditch Practice release

Viewed:

31 times

Topic:

New Sets

In New Sets, zzed writes:

In New Sets, Stuart9 writes:

30651-1 (Inv) Quidditch Practice polybag
51 Parts, 1 Minifigure, 2023
Sets: Harry Potter: Mini

In New Sets, zzed writes:

My apology for the long url. I've always wondered how people in this forum
post the tiny clickable links to catalog items.

So tell me how you did that? LOL

reply to comment and look how it's written: [ s = 30651 ] (remove spaces
to get same result as Stuart9. 's' for sets, 'p' for parts, 'm'
for minifigures, etc. Or just press the "add macro" button, as that is
quite easy to use.

Author:

tons_of_bricks

Posted:

Mar 3, 2023 14:21

Subject:

Re: Order #21477966 not shipped

Viewed:

33 times

Topic:

In Help, bettebarnes writes:

I ordered from MichUsedBricks (1532 some mini-figures parts 02/25/2023 and paid.
Those items still have not shipped and I have sent a message and still no response.
What do I do from here?
Bette Barnes

When did you send the message? Their terms do state they can take up to a week
to ship orders, and since you ordered last Saturday, that technically still gives
them one day.

Author:

tons_of_bricks

Posted:

Mar 3, 2023 14:15

Subject:

Re: A way to give a coupon to new BL user

Viewed:

25 times

Topic:

Suggestions

In Suggestions, Brickwilbo writes:

In Suggestions, Hal8472 writes:

I am out a lot talking to people about what a great platform Bricklink is and
discover many have not heard of it!
.
I mention my store but have nothing to entice them to the next step of checking
it out.
What I would really like is a way to promote new users coming to Bricklink and
my store. Something like a 5% coupon at my store when someone signs up.
I can't give them a coupon now until they sign up, but that brings in a lot
of work for people. They have to sign up and message me with their user name,
and wait for me to get back to them with the coupon. Not as fun as checking
out my store and placing an order right away.
.
The coupon should have some controls. Thinking fixed time, probably 120 days
from when I create it. That way I can keep it fresh. And I would like it one
time use per person. After they place an order I can give them discounts through
existing system.
.
New users are fundamental to Bricklink. This also helps everyone else because
after they are here they will find all the wonderful other stores out there (yours).

.
Andrew

Mass couponing was disabled years ago.
You can send new members a coupon manually.

I can understand that to protect from coupon spamming, but I think coupon codes
would be a great replacement for it. It's a shame bricklink doesn't have
such a feature.

Author:

tons_of_bricks

Posted:

Feb 24, 2023 08:45

Subject:

So why is this an animal part?

Viewed:

139 times

Topic:

Catalog Requests

For:

Catalog Associate

Status:

Completed

19734 Body Pixelated with Cube Feet, Minecraft Creeper
Parts: Minifigure, Body Part {Green}

It's only found on minifigures, so why isn't it a minifigure, body part.
I find it quite silly that if you have the whole creeper, it's a minifigure,
but if you just have the body, it's an animal...

Author:

tons_of_bricks

Posted:

Feb 20, 2023 14:16

Subject:

Re: Lying store owner!

Viewed:

82 times

Topic:

The 17th was a Friday, so if something happened to unexpectedly go wrong, then
the next possible business day to ship wouldn't be until tomorrow (yes, Saturday
could've worked but no everyone works on Saturday). So I wouldn't get
too hasty, though they should have notified you of any delay. This is why when
we get asked when an order will be shipped, we respond with "it should
ship by x date", not "it will". Because inevitably, whenever I say
it will, something happens and it doesn't get shipped until the next day.

Author:

tons_of_bricks

Posted:

Feb 13, 2023 09:25

Subject:

Sale on most pieces, Extra 5% off $100+

Viewed:

28 times

Topic:

We hope you will check out our sale on most pieces and minifigures.
On top of these sale prices you can also get FREE SHIPPING AND HANDLING in the
USA on orders of $75+ and an additional 5% off orders of $100+.

Thanks for checking out our store! Happy shopping and happy building!

Author:

tons_of_bricks

Posted:

Jan 27, 2023 08:15

Subject:

Re: Tell Me: What Do Sellers Want Most?

Viewed:

54 times

Topic:

In General, RecycledBrick writes:

An inventory tracking log. Anytime, anything in your inventory is added, deleted,
or changed it is logged. That way we can see what is happening to our inventory
and we can put to rest the debate whose fault the inventory variances are.

Picture is from that other site. If they can do it, Bricklink should be able
to.

YES YES! The log from the other site is so helpful to narrow down discrepancies
and mistakes.

Author:

tons_of_bricks

Posted:

Jan 26, 2023 14:22

Subject:

Re: Feedback not released

Viewed:

50 times

Topic:

In Feedback, qwertyboy writes:

In Feedback, tons_of_bricks writes:

Your main goal as a seller should be to satisfy your customers

This got X-rated pretty quick. Keep things decent people.

Niek.

In all honesty, that meaning did not cross my mind at all when I wrote that.
It wasn't until contemplating what your comment meant for about 30 seconds
before I started to realize what you were insinuating. Perhaps don't point
out ways text can be twisted and things will stay decent...

Author:

tons_of_bricks

Posted:

Jan 26, 2023 08:26

Subject:

Re: Feedback not released

Viewed:

54 times

Topic:

Out of 82 orders, you have 57 that left positive feedback. That's 71%, an
incredibly high rate (ours is at 58%). How about you focus on those who have
left feedback rather than those who haven't. Your main goal as a seller should
be to satisfy your customers, not see how high of a score you can get on the
feedback counter. You assume that if that other 29% left feedback, they'd
all be positive, but its quite possible that some of those customers would give
neutral or even negative, but didn't because they didn't want to risk
escalating anything. Sometimes no news is good news.

Author:

tons_of_bricks

Posted:

Jan 26, 2023 08:21

Subject:

Re: Feedback not released

Viewed:

35 times

Topic:

In Feedback, peregrinator writes:

In Feedback, paolocolombo writes:

Hi
It happens to me more and more often that buyers do not release feedback.
This is unpleasant, especially for sales with low amounts that involve a lot
of work.
You can think of a kind of sanction: if you don't release feedback within
30 days, automatically, that buyer will have neutral feedback with the motivation
"he hasn't released feedback" (it's just an example).
Paolo

As a buyer I don't leave feedback until the seller does. Have you left feedback
for all of the orders you've received?

I don't agree with the "I don't leave feedback until the other party
does" mentality. If everyone acted that way, no feedback would ever be left.
As a seller, if the buyer pays and doesn't cause trouble, they get a feedback
from me. As a buyer, if the seller ships the order out in a reasonable time and
everything is accounted for, they get a feedback from me. Whether the other party
leaves any for me is entirely up to them and I don't apply that to the equation
at all.

Author:

tons_of_bricks

Posted:

Jan 9, 2023 08:31

Subject:

Re: Category "Minifig, Head" too many entries!

Viewed:

29 times

Topic:

Catalog

In Catalog, jennnifer writes:

In Catalog, ghyde writes:

I have to browse through the categories sometimes, and the category in Parts,
Minifig Head, has 74 pages of minifigs to go through! A lot of these minifigs
are not sorted, and appear by default by date listed in the catalog or by number.

I therefore suggest that the category "Minifig, Head" be subdivided further
into categories, rough suggestion as follows:

Standard male minifig heads. If it properly identifies as a male minifig head,
it should go here.

Standard female minifig heads. Same as above, except if there are female features
included.

Standard minifig head, undetermined type. If it doesn't fit into either of
the above and is not a masked or theme specific head, it goes here.

Minifig heads with a mask on or designed to be worn with a helmet through which
printed features, such as eyes, show through

Minifig heads specific to a licensed theme, such as Star Wars.

These are just some broad categories to hopefully narrow down the number of pages
one has to go browsing through looking at random minifig heads. More may be needed,
anyone have suggestions or comments to the above?

There may be other categories that could benefit from subdivision or reorganization.

Cheers ...

ghyde

Trust me, dividing categories by attributes like this would cause all sorts of
trouble.

There are advanced search tools to help you with this.

First, always start at the Color Guide and then choose the Minfigure, Head category.

Refine your search by Hollow Stud or Blocked Open Stud

Then work on the big, obvious characteristics: Dual Sided, Alien, Glasses

Don't forget you can use - to exclude items as well. -beard, -female etc.

Sort by Date especially if you have a sense of how old your part may be.

Good luck!
Jen

Yep, this. It's not that hard to find what you're looking for once you
get used to using key words to narrow down results.

Author:

tons_of_bricks

Posted:

Jan 9, 2023 08:20

Subject:

Re: Custom display case.

Viewed:

42 times

Topic:

Thanks everyone!

Author:

tons_of_bricks

Posted:

Jan 8, 2023 14:00

Subject:

Custom display case.

Viewed:

134 times

Topic:

Built this crude display case last week using some scrap wood we had. Can't
post a video, but it uses a Mindstorm EV3 with motor to rotate the pedestals.
If I make another, I'm going to compact the wiring and motor so it doesn't
need as big of a base, make the ceiling a little higher, put a little more distance
between the walls and end stands, and perhaps put some sort of sliding door to
keep dust out. But I'm pretty happy with this one for the moment.

Author:

tons_of_bricks

Posted:

Jan 7, 2023 08:22

Subject:

Re: Positive Experience - Something Uplifting

Viewed:

47 times

Topic:

Just happened over the last couple of days. A customer contacted us saying an
astronaut minifigure was missing from their order. We couldn't find it here.
Was about to refund them when a second customer contacted us saying they got
an astronaut in their order they didn't purchase. Somehow the fig decided
to stowaway in the wrong order. Both people were extremely helpful and patient.
The second customer was more than willing to send the figure directly to the
first, for which we paid for the shipping cost.

All in all, what rightfully could've been a messy and costly mistake on our
side was quickly resolved due to the great character and patience of both customers.

And then something that has happened several times over the years is the above-and-beyond
honesty of some customers. For every 50 quantity of a used lot that someone purchases,
we include an extra of that piece incase a damaged or f'lego gets by us.
So if someone orders 100 red studs, they'll get 102. And we'll get those
great customers that contact us saying they got an extra pin or two and wanting
to know how they can pay for them. Of course we tell them they're theirs
to keep, but it's always good to know that most customers out there still
have honesty.

Author:

tons_of_bricks

Posted:

Jan 6, 2023 10:10

Subject:

Re: ‘My Remarks’ in inventory.

Viewed:

33 times

Topic:

Suggestions

In Suggestions, ianhil writes:

It seems to me that this function/information disappears when an item is sold.
This is not good, as I have painstakingly used this field to locate where sets
(and larger parts) are stored. Living in a small property I have to squirrel
away all my sets in various locations round the house and I am sure there are
other sellers who do this. It is impossible to remember where everything is
put and at the moment I have a notebook for reference. But if the ‘My Remarks’
was carried through to the list of items sold, for the sellers information only,
my notebook could be dispensed with! How about it?

They do. Just make sure you enable remarks as visible as zorbanj pointed out.

Author:

tons_of_bricks

Posted:

Jan 6, 2023 08:16

Subject:

Re: Seller - Postages adjustment after payment

Viewed:

40 times

Topic:

In Buying, Brick546 writes:

I have recently made a purchase ( auto checkout ) and have made payment to the
seller. The seller has come back to me asking for an additional amount for postage
and has mentioned as this is a part of their t&c's. I paid $15 for Shipping.

In their terms that do state -- FREE SHIPPING available with minimum spending
(minifigures only, for parts there is additional $25)

Yes its only $10 more however to me auto shipping being turned on indicates that
the figure is the amount the seller will charge you.

Am I missing something? If they want to do this then have auto shipping turned
off. Any feedback would be appreciated.

IMO, he should eat the cost, though I don't know if he'll see it that
way. I can understand also his hesitancy to do so as it's a pretty high amount.
Any implemented IC methods should be final price.

Author:

tons_of_bricks

Posted:

Jan 1, 2023 22:01

Subject:

Re: Head condition for customer

Viewed:

41 times

Topic:

In General, iprice writes:

In General, Lonely_Brick_OH writes:

Here are the items.

Thank you

Seeing as some of them are attached, they are used...

Well, seeing as pics for condition aren't usually requested for new items,
then I'd assume the buyer already new they were used.

Author:

tons_of_bricks

Posted:

Dec 28, 2022 09:44

Subject:

After Christmas Sale

Viewed:

85 times

Topic:

Up to 25% off our already low prices PLUS:

Additional 5% OFF orders of $100 or more.
FREE SHIPPING in USA on orders of $75 or more.
Huge selection with thousands of new and used pieces added daily.

It's a GREAT time to SAVE!

Happy shopping and Happy New Year!

Author:

tons_of_bricks

Posted:

Dec 28, 2022 07:58

Subject:

Re: Negative Feedback Left -Cancelled Order

Viewed:

66 times

Topic:

In Feedback, Gingerela writes:

I found my way to the feedback removal page. It seems like my situation isn't
one that qualifies for removal. Just read another thread that noted feedback
removals are no longer actively monitored like in the past. Now I worry that
my request has fallen into that dark hole where nothing happens and no one hears
back from.

I thought about contacting the buyer, but clearly someone with that kind of vengeful
attitude isn't going to be understanding in the slightest, especially after
I was so polite and helpful, even offering advice, during our exchange. The
buyer is new to BL so may not even be aware of how things work here. I'm
really not sure how to handle this situation but it is definitely frustrating.

I'd say ignore it and move on. Think from the buyer's perspective. They're
trying to get a set their son really wants, they find a store that sells it for
a good deal, places an order, then gets their order cancelled only because they're
new to the site. Gotta be quite frustrating and leaves a bad taste of bricklink
in their mouth.

Author:

tons_of_bricks

Posted:

Dec 28, 2022 07:51

Subject:

Re: Negative Feedback Left -Cancelled Order

Viewed:

71 times

Topic:

Go to store settings management seller protection. If you check that box,
new users must use instant checkout to place an order. Since you have no IC methods
setup for your store, new users won't be able to place orders to begin with.

I strongly suggest that you enable that option as cancelling placed orders isn't
a good business practice.

Author:

tons_of_bricks

Posted:

Dec 21, 2022 13:43

Subject:

Re: Marked as shipped

Viewed:

56 times

Topic:

Shipping

In Shipping, ihave36paws writes:

I try not to complain about things but I was wondering if it bothers anyone else
when Sellers send you a message with your tracking number and say that your order
has shipped, only to find our that it has not shipped but they have only printed
the shipping label.

You might have to go back several times to find out if it really shipped.

Just asking.

Big companies do it to. We send the "order has shipped" message with
tracking number right when we print the label. We have the order up, tracking
number right there, may as well give the information now rather than waiting
until after we go to the post office and try to make sure we mark only the orders
that we did ship as shipped and send them the correct tracking numbers. It's
usually only an hour or so anyway between printing label and bringing package
to post office.

Author:

tons_of_bricks

Posted:

Dec 19, 2022 08:39

Subject:

Re: Who has free shipping in the USA

Viewed:

52 times

Topic:

In Buying, bluedragon1994 writes:

Who has free shipping in USA ? Thanks

We do for $75 and up.

Author:

tons_of_bricks

Posted:

Dec 16, 2022 07:57

Subject:

Re: NSS help

Viewed:

39 times

Topic:

In Help, tons_of_bricks writes:

So how does the NSS fully work? Buyer contacted us saying it had been two weeks
and he wanted his order shipped. We checked and we had shipped it out a couple
days after the order was placed, and the tracking showed it was delivered several
days earlier. We told him such and he responded with an NSS. We've asked
him 3 times to take it down and that if he verifies he didn't receive the
order, we'd refund him. No response. Yesterday marked the day he could cancel
the order and finish the NSS, and he hasn't done that either. I have a feeling
he's not going to do anything. So what happens in this case? Will the NSS
automatically drop?

Thanks everyone! We'll see what happens.

Author:

tons_of_bricks

Posted:

Dec 15, 2022 14:19

Subject:

Re: Missing all my parts (10,000)

Viewed:

45 times

Topic:

In Help, pollackd writes:

Hi, I have not logged in since Sep 16th. At that time I had ~10,000 parts in
my inventory. I cannot find where my inventory of ~10,000 parts is being kept.

The interface looks different so perhaps I am not looking in the right place.

Also, I can't find the page where it shows all the things I can build
with my inventory, with %parts I have.

Did all of this go away in the last few months?

Thanks every \one!

You're looking for rebrickable, not bricklink.

Author:

tons_of_bricks

Posted:

Dec 15, 2022 12:52

Subject:

NSS help

Viewed:

116 times

Topic:

Author:

tons_of_bricks

Posted:

Dec 15, 2022 08:23

Subject:

There's Still Time! Last Minute Sale!

Viewed:

65 times

Topic:

We're working extra hard to get all orders placed this week through Friday
shipped out by Monday so get your order in now while there's still time to
receive it before Christmas!
Also, receive up to 25% off most pieces and minifigures plus FREE SHIPPING on
all orders of $75 or more and an ADDITIONAL 5% OFF all orders of $100 or more.

Happy shopping and Merry Christmas from all of us at Tons of Bricks!

Author:

tons_of_bricks

Posted:

Dec 14, 2022 07:36

Subject:

Re: positive feedback

Viewed:

53 times

Topic:

In Help, 1sa_i7 writes:

I thought I would expand my selling possibility but I require positive feedback
to get access can somebody level some so that I don't have to make a purchase.

Feedback can only be left for transactions. Therefore you must have place at
least one order and hope the seller leaves you feedback (most do). It is probably
wise to place a couple purchases before selling anyway so you can get a feel
for the site.

Author:

tons_of_bricks

Posted:

Dec 12, 2022 13:17

Subject:

Re: Buyers, do yourself (and sellers) a favor.

Viewed:

46 times

Topic:

In General, randyipp writes:

In General, tons_of_bricks writes:

It all depends on what you view as fair. Pulling orders in a linear order in
which case a 1 lot order might have to wait for a 400 lot order to get done first?
Having people with strict time limits wait while we do other orders where the
customer doesn't mind waiting simply because they got their order placed
first? As long as we're shipping orders out within our stated time-frame,
I don't see how we're being unfair.

I suppose the same could be said for a 1 lot order having to wait because a 400
lot order asked if you could ship asap.

But that wouldn't happen with our system. A one lot order takes 5 minutes
max to pull, package, and ship. It would still get done while not delaying the
400 lot asap order at all. You're jumping to worse-case scenario.

I mean if they all start coming in with "please ship asap" then what
has really changed?

Once again, jumping to worse-case scenario. This simply doesn't happen.

Author:

tons_of_bricks

Posted:

Dec 12, 2022 13:10

Subject:

Re: Buyers, do yourself (and sellers) a favor.

Viewed:

57 times

Topic:

In General, infinibrix writes:

In General, tons_of_bricks writes:

During anytime, but especially this busy holiday season, if you place an order
that needs to get shipped quicker than the store's stated shipping time,
leave a note with the order. If the seller is any good, they want to do their
best to get your order in time, and if simply told that it needs to ship quickly,
they will do their best to do so.

We are having an influx of orders needed by Christmas, as I assume everyone is.
That means those orders are getting a priority to be shipped, while the others
that remained silent are taking closer to our max of 5 business days to ship.
But I have been getting messages from orders 3-4 days old asking where it is;
they need it soon. This is slightly aggravating to us, as we want to get your
order to you in time and give you a pleasant experience at our store. But we
can't read minds, and if you don't tell us you need it by x day, or faster
than our max stated time, we assume you can wait that long if necessary. Of course
we try to ship them sooner if possible.

So please, do yourselves, and everyone, a favor. Let us know if you need the
order by Christmas or sooner. 99% of sellers will do their best to accommodate
your deadlines, if you will but let us know about them.

Merry Christmas everyone!

In truth the best way to operate in my view would be to always ship same day
or next business day as this should be achievable for the vast majority of orders
however if this cannot be achieved then just state your average shipping time
frames in your store front, that way you won't end up leaving buyers disappointed
or you could state any orders with higher than x amount of lots will take 2 days
longer to ship than normal

In my view every order should be treated with the same urgency and so I've
never really understood the need to prioritize one order over another because
in simple terms any order that I don't manage to ship the same day will just
get shipped the next day! Does this not sound achievable? If not it means your
store is taking on more business than it can realistically cope with which is
only ever going to lead to never ending backlogs and delays but if the buyers
aware of this then it wont be such a problem. However for me personally if it
was taking me 3-5 days to ship my orders I'd want to temporarily close my
store to catch up with the backlog so that I can return to shipping all my orders
same/next business day again as speedy service is important to me and I'm
sure appreciated by the customers too!

Everyone has there own way of doing it. If you can handle 1-2 business days then
great! But that is not feasible for us. We get many orders every day and it's
the weekend that makes it impossible to achieve such speedy service as yourself.
Also the fact that we are a huge store closing in on a million pieces with a
HUGE variety within that amount. Because of that, we often get large lot orders.
It only takes one days of 6+ orders of 70+ lots to make 2 business days unachievable.
We had over 600 lots come in on 7th.

To everyone: This post wasn't a rant or made in frustration. We are keeping
well up with orders, which people seemed to have misunderstood. I was merely
trying to advise customers to simply let us (and everyone) know if you need it
faster than the stated timeframe of a store. The purpose of this post was not
to debate whether 5 days is long or short, feasible or not. Since we started
this store over 5 years ago, this has been our timeframe and we have had very
very few issues with it.

As I told yorbrick, I am beginning to see an increasingly unsettling pattern
where the respones to a topic pick out something they disagree with, rather than
discuss the real point of the OP.

Author:

tons_of_bricks

Posted:

Dec 12, 2022 13:04

Subject:

Re: Buyers, do yourself (and sellers) a favor.

Viewed:

51 times

Topic:

In General, yorbrick writes:

Unfair in the sense of they might have got their order sooner, even if they didn't
tell you they require it sooner (as they didn't know it was an option) and
even if it is within the advertised time scale.

A better approach might be to tell buyers in the checkout (rather than in the
forum) that if they want faster service then they should add a note and you will
prioritize their order over others. But of course if you do that then you might
get many people wanting a faster service, just so they don't slip down the
order list in case you are busy.

Oh, we tell them in our checkout as well. I didn't realize that such a simple
request would receive such backlash. But I've began noticing this trend in
the forum. Seems like the OP always gets backlash, regardless of what they say.

Author:

tons_of_bricks

Posted:

Dec 12, 2022 08:02

Subject:

Re: Buyers, do yourself (and sellers) a favor.

Viewed:

100 times

Topic:

In General, yorbrick writes:

Also it seems unfair to make others wait longer than they would otherwise have
had to wait, just because someone else jumps the queue because they say they
want faster shipping.

It's not as bad as you're thinking. Sometimes people need their orders
faster, and as such have to be done first or cancelled. We always keep shipment
within our 5 business day timeframe, so it's not like we're having people
wait several days longer.

It all depends on what you view as fair. Pulling orders in a linear order in
which case a 1 lot order might have to wait for a 400 lot order to get done first?
Having people with strict time limits wait while we do other orders where the
customer doesn't mind waiting simply because they got their order placed
first? As long as we're shipping orders out within our stated time-frame,
I don't see how we're being unfair.

Author:

tons_of_bricks

Posted:

Dec 12, 2022 06:33

Subject:

Buyers, do yourself (and sellers) a favor.

Viewed:

300 times

Topic:

Author:

tons_of_bricks

Posted:

Dec 8, 2022 09:05

Subject:

Re: Shopping Lego sets

Viewed:

33 times

Topic:

In Buying, Thomasch writes:

Hi
just wanted to ask how many else have similar problems and any tips what to do
if it happens. I bought a quite expensive set here from brick link site and i
got in few days as promised.Nicely wrapped and all the intructions and box where
in good shape but it had unfortunately parts missing ( there were plenty of extra
parts but none of them helped). I was in touch with a seller first response was
from him that i have missed them and are somewhere in the box or bags. 7 out
of ten times that can happen but not in this case i went all parts thru separated
them in to bags and douple checked everything. In sellers add it was said it
is complete set. I been in touch with seller he responded to me compensating
me with 7€ and i can look the missing parts myself. Is it my job to look those
parts ..? Money plays no role here its just what are those sellers responsobilities
on these issues. Comments tips much appreciated

In situations where I miss pieces in orders, I will offer to replace them if
I have them or give a refund for them. I have never bought replacements myself
for a buyer, as I feel it is less complicated and overall better for the customer
if I refund them and they do it themselves.

Author:

tons_of_bricks

Posted:

Dec 5, 2022 14:34

Subject:

Re: Shipping

Viewed:

38 times

Topic:

In Help, nikitasam writes:

Help with sending orders abroad. Buyers pay 3-5 dollars for shipping, and when
I try to ship, they give me 15-25 dollars for shipping. I have to cancel the
order.

Yes, shipping international is quite expensive. First, make sure your normal
shipping charges are set to domestic orders only, not international so you don't
keep coming across this problem.

I'd suggest not making any instant checkout methods for other countries and
start with Manual Invoice only until you get an idea of what the prices are.

Author:

tons_of_bricks

Posted:

Dec 1, 2022 06:16

Subject:

Re: My store got suspended by unknown reason

Viewed:

72 times

Topic:

In Help, StarBrick writes:

Here we go again (song by The Waterboys, look up the lyrics

)......

@BL Admin or whoever will read this: PLZ implement a 'warn first, you
can shoot later'-strategy instead of this 'shoot first, o sorry, we didn't
mean to but felt like we had to....'-strategy.

For reasons unknown (sounds like a black hole....) it remains silent.

I agree. If most were just given a warning like, "Hey, you have this on your
page or you're doing this which is against our ToS. If it's not resolved
in x amount of days, your store will be suspended", I think close to 100% would
immediately fix what they were doing wrong and everyone would be happy.

Author:

tons_of_bricks

Posted:

Nov 30, 2022 08:41

Subject:

Why end a good thing? Sale continues!

Viewed:

102 times

Topic:

So Black Friday and Cyber Monday are over and for many businesses that means
the sales diminish and prices go higher. We thought it over and said, "WHY?".
These sales our a great thing for both the buyer and seller. You save a lot of
money and we generate a lot more business. So it's a win/win and we've
decided to continue the sale through the entire week!
You will find these same great savings that we had on Black Friday through Cyber
Monday:

Up to 25% off our already low prices on almost everything in our store.
FREE SHIPPING in the USA on orders of $75 or more.
An ADDITIONAL 5% OFF the great savings on orders of $100 or more.
Great coupons for repeat customers (see Splash page for details) that can be
used on top of our great savings for EVEN MORE savings.

Thanks for shopping and MERRY CHRISTMAS FROM OUR FAMILY TO YOURS!

Author:

tons_of_bricks

Posted:

Nov 28, 2022 14:51

Subject:

Re: What to do about clones in shipment?

Viewed:

54 times

Topic:

Those are definitely all Lego. The gears you have are probably also Lego. Many
older pieces did not include the lego logo, some gears being some of them.

Author:

tons_of_bricks

Posted:

Nov 28, 2022 08:22

Subject:

Re: Best website to buy used Lego pieces in bulk?

Viewed:

109 times

Topic:

Retail

In Retail, legoranger00 writes:

Are there any websites where I can buy used lego pieces in bulk at cheap prices?
I would like it if they charge by the pound and I get to pick the colors I want.

I doubt you're going to get much help for this answer, as many are not going
to want to give away where and how they get their pieces.

Author:

tons_of_bricks

Posted:

Nov 25, 2022 11:33

Subject:

Re: Expandable & unviersal lego sorter

Viewed:

46 times

Topic:

Off Topic

In Off Topic, 1001bricks writes:

Parting-out a typical LEGO Set of 100 to 300 lots and for a quantity of 1 to
20 Sets (for example) represents a huge logistical problem in terms of number
of lots and for some items in quantity...

The sorter could easely sorter 4000 parts overnight, but if you do that you'll
need to use box that have a the right size. If the problem is choosing a category
for every lots, i think i could add the option to use the basic bricklink categories.

Categories? It's worth nothing mixing all Minifig heads alltogether. The
sorting is only interesting if it differentiates every different lot.

Not necessarily. When sorting out our pieces, they are first broken down into
40 or so different categories. After that, we then break them down to individual
pieces then color and decoration. The first broad sorting is very monotonous
and it's hard to find employees who can handle doing it for more than a few
hours at a time before needing to go to something else.

A machine that could accurately organize into the 40 categories would be interestin.

Author:

tons_of_bricks

Posted:

Nov 25, 2022 10:40

Subject:

Re: What to do about 0 feedba\ck buyers who .....

Viewed:

39 times

Topic:

Problem

In Problem, Gmid writes:

In Problem, calsbricks writes:

Disappear after placing their orders. Nearly 13% of all orders from 0 feedback
buyers.

Have had a spurt of these over the last couple of months - IC is not the answer
for us we need another tool or option, perhaps where we can set a minimum feedback
level for a buyers first order - an option of course and that would allow stores
to choose rather than Bricklink.

Happily serving 0 feedback buyers since 2015. Send them my way please. I'll
be happy to give them their very first feedback on Bricklink.

And yes IC is the answer. Instant Checkout removed 100% of non paying buyers.

It's removed 99% for me. I'll still get the occasional one who buys something
missing a weight or dimensions and have to go through manual invoice and then
never pays. But for the most part, IC is amazing for both buyers and sellers.

Author:

tons_of_bricks

Posted:

Nov 25, 2022 08:39

Subject:

Re: What to do about 0 feedba\ck buyers who .....

Viewed:

34 times

Topic:

Problem

In Problem, calsbricks writes:

In Problem, yorbrick writes:

In Problem, calsbricks writes:

In Problem, SylvainLS writes:

In Problem, calsbricks writes:

[…]

So you want to exclude buyers without sufficient reviews from your store? Then
others should make sure that the potential buyer gets enough reviews to buy from
you as well.
I can only hope that these buyers mark your store as "least favorite".

Not really sure what has offended you but least favourite is a bit on the harsh
side isn't it?

Isn’t it exactly what you want: That BL automatically least favourite the 0-feedback
buyers from your store?

We are running a business and when we see a drastic increase
in npb's we feel it is something that needs to be looked at by BL.

The choice wou;ld be the stores if that is what they want. There has to be a
better way to deal with this which is fair and equitable on all sides. - the
current situation is not . At least if they were not allowed to buy from your
store until they established themselves as a genuine buyer they would not be
least favorite but now they get a completed npb and negative feedback and are
stop listed.

So you don't want any new buyers at bricklink, unless other sellers deal
with them first until they are proven to be good enough to shop with you?

Maybe it is a good idea. Combined with fee changes. Sellers that allow new buyers
(necessary to keep the site alive in the long term) should get lower fees, offset
by higher fees for those that will only accept orders from established buyers.

Not sure I agree with that. Fees are not the issue. Non-serious buyers are. At
present you can choose the countries you sell to you,can set your terms and your
prices all fine but you cannot decide who to sell to within the countries that
you serve other than negative feeback. So expand that a bbd let stores/businesses
choose - but penalise them for making a sensible business decision - not sure
that would go down well at all.

I don't see how it's sensible. If it's sensible, then just about
everyone should do it. Yet if everyone blocked new buyers from buying until they're
established, how are they going to get established? Boom, no new buyers can do
anything and you've just killed bricklink.

Author:

tons_of_bricks

Posted:

Nov 25, 2022 06:33

Subject:

Re: What to do about 0 feedba\ck buyers who .....

Viewed:

31 times

Topic:

Problem

In Problem, calsbricks writes:

Are you saying all 13% of those 0 feedback buyers don't pay? Because if not,
you're willing to lose the percent that does pay just to block the ones that
don't? Yes, it can be annoying. Before implementing IC, I had quite a few
non-paying buyers. But it's part of running a business. The good 0 feedback
buyers far outweigh the bad ones.

Author:

tons_of_bricks

Posted:

Nov 25, 2022 04:17

Subject:

Huge 5-day Sale! Up to 25% Off Plus More!

Viewed:

50 times

Topic:

You can call it Black Friday if you like or Cyber Monday. Regardless, we have
a huge 5-day sale going on now through Tuesday November 29th that you will want
to take advantage of. Here it is:

Up to 25% off both new and used parts/minifigures.
FREE SHIPPING on all orders in USA of $75 and above.
Take an ADDITIONAL 5% OFF orders of $100 or more.

We have a huge, diverse selection of both new and used pieces and are continuously
adding thousands more daily.
Thank you so much for visiting our store and for your business! Happy shopping!

Author:

tons_of_bricks

Posted:

Nov 21, 2022 11:11

Subject:

Re: How to stop a rude customer emails

Viewed:

64 times

Topic:

In Selling, Hagbart writes:

Dear Sellers

Have a buyer at the moment that doesn't want to pay for his order, he is
still bombing me with rude emails filled with insults and childish attitude.

Seems we do not have a spam filter to stop this behavior.

Have already reported his behavior with on our problem center and it seems that
his account got suspended, but seems he is continuing his rude behavior.

Any advise please?

Is he sending them as emails or bricklink messages? If bricklink messages, just
block the account. If emails, mark them as spam and block the email address.

Author:

tons_of_bricks

Posted:

Nov 21, 2022 07:53

Subject:

Black Fri Starts Now! Up to 25% Off Plus More

Viewed:

47 times

Topic:

Our Black Friday Sale starts NOW! Here it is in a nutshell:

Up to 25% off both new and used parts/minifigures.
FREE SHIPPING on all orders in USA of $75 and above.
Take an ADDITIONAL 5% OFF orders of $100 or more.

We have a huge, diverse selection of both new and used pieces and are continuously
adding thousands more daily.

Thanks for your business and have a BLESSED THANKSGIVING!

Author:

tons_of_bricks

Posted:

Nov 20, 2022 14:20

Subject:

Re: Puss In Boots Minifig Help

Viewed:

41 times

Topic:

Minifig No: tlm164 Name: Cowardly Lion, The LEGO Movie 2 (Minifigure Only without Stand and Accessories)

tlm164 (Inv) Cowardly Lion, The LEGO Movie 2 (Minifigure Only without Stand and Accessories)
Minifigures: Collectible Minifigures: The LEGO Movie 2

The head and torso come from this figure. The only problem with that head is
it has a face on either side, so the back one will be showing with that hat.

Author:

tons_of_bricks

Posted:

Oct 29, 2022 08:44

Subject:

Re: Seller increases prices after inquiry

Viewed:

55 times

Topic:

In Help, Xsixxi writes:

Hi,

is it normal if a seller raises the prices after I inquire what shipping will
be when buying 6 minifigs.....?

"Thanks for your email.
I didn't not sell these minifigures for very long time!!! and since you didn't
not place an order right away, to secure this very price then I can sell you
only 1 minifig with price of $8.50. The others I have to increase the prices
to match the market.
As I mentioned below, follow the instant sheck out and the price will be automated.
I can send it only as Parcel with insurance.
Please refer to my store terms for all charges.

Regards

SAM - bassamk (5138) "

Don't buy from him and move on. Honestly, that's a very poor business
practice aside from the dishonesty point of view. He states the reason he increased
prices is because they've been sitting in his inventory so long, but if they
haven't sold at that price, why does he think he can sell them at a higher
price?

Author:

tons_of_bricks

Posted:

Oct 27, 2022 07:21

Subject:

Why in the world is this a slope curved?

Viewed:

222 times

Topic:

Catalog

Status:

Open

1762 Slope, Curved 33 2 x 2 Double / Inverted
Parts: Slope, Curved {Bright Light Orange}

It's obviously just a slope, I see no curved part from the picture that would
make me even consider it as part of the slope curved category.

It looks like a double wide one of these, which is in slope.

3049c Slope 45 2 x 1 Double / Inverted with Bottom Stud Holder
Parts: Slope {Blue}

Author:

tons_of_bricks

Posted:

Oct 24, 2022 10:32

Subject:

Flash Sale! Up to 25% Off, Extra 5% Off $100+

Viewed:

52 times

Topic:

It's time for a flash sale again! Here's what you'll find:

Up to 25% off most parts and minifigures new and used.
Take an additional 5% off orders of $100+
FREE SHIPPING in USA on orders of $75+
Reward coupons for repeat customers (see Splash page for details).

With these savings on top of out already LOW PRICES, it's a great time to
stock up!

We have a huge diverse inventory of both new and used parts and are continuing
to add thousands of pieces daily. Enjoy shopping around our store! Thanks and
God bless!

Author:

tons_of_bricks

Posted:

Oct 19, 2022 06:28

Subject:

Re: Incorrect color for 85959pb01a

Viewed:

24 times

Topic:

Catalog Requests

In Catalog Requests, randyf writes:

In Catalog Requests, firestar246 writes:

85959pb01a Wave Rounded Straight Large with Bar End (Flame) with Marbled Trans-Orange Pattern
Parts: Energy Effect {Trans-Purple}

This piece is satin trans-purple, not plain trans-purple.

Yes, it is. I have looked at some images and reviews of the set, and you are
definitely right. Could you submit a real image of the part to the catalog that
we could use to replace the LEGO render?

Thanks,
Randy

I'm quite busy right now, but I'll see if I can find some time later
this week.

Author:

tons_of_bricks

Posted:

Oct 18, 2022 07:02

Subject:

Re: Return to Sender: No Such Street

Viewed:

37 times

Topic:

In Help, moorefun04 writes:

In Help, jbroman writes:

In Help, moorefun04 writes:

Buyer with 800+ feedback placed an order. PayPal didn’t complain about the address.
USPS returned it to us 6 days later saying no such street. Any advice about how
to handle this one?

Contact the buyer to check the address.
Double check to see if the address on the package is correct. You may have transposed
a number.
Also, check Google maps to see yourself if it exists.

Thanks for the advice. Unfortunately the label was printed directly from PayPal
through their address verification. The buyer has received dozens of orders
this month to that address. Likely just a lazy postal employee is my guess.

If the address is 100% correct, then cover up the return stickers/writing and
ship the order out again. This happened to us once. The order got returned yet
the buyer verified the address was correct. Shipped it out again with the same
label and it was delivered without a problem.

Author:

tons_of_bricks

Posted:

Oct 18, 2022 06:55

Subject:

Incorrect color for 85959pb01a

Viewed:

69 times

Topic:

Catalog Requests

For:

Catalog Associate

Status:

Completed

85959pb01a Wave Rounded Straight Large with Bar End (Flame) with Marbled Trans-Orange Pattern
Parts: Energy Effect {Trans-Purple}

This piece is satin trans-purple, not plain trans-purple.

Author:

tons_of_bricks

Posted:

Oct 17, 2022 19:31

Subject:

Re: Seller - Brick Takeover, over pricing!?

Viewed:

37 times

Topic:

Terms and Policies

In Terms and Policies, Rare_Sets writes:

In Terms and Policies, ElusiveElements writes:

In Terms and Policies, Rare_Sets writes:

I'm a new seller and have been tying to figure out which sets to part out.

And have noticed recent vaues of a few sets have gone way up eg-(76989) from
$280aud to $660 !
When trying to figure out why I noticed Brick Takeover has priced Aloy hfw001
at $1510aud, which makes the part out value way out of reality.

Brick Takeover also charges way too much for the Sand Green Plate, Round 1 x
1 ($48aud) in set (40521) also skewing the value massivley.

Is this accepted/normal?

Regardless of what other sellers are doing, I would use caution in parting out
any set with high amounts of sand green (or other uncommon colors).

The prices are often quite distorted, and will quickly crash as more sellers
add inventory.

Oh, thanks for the tip

Take sand green studs for example. Only made in one set in 2002 with a quantity
of two. I think the average was $5. Then the new disney haunted house came out
and it had over 50 in it. Looking at the part out price showed a crazy price
of over $300, yet people were already starting to list the studs for under $0.10.

Author:

tons_of_bricks

Posted:

Oct 15, 2022 21:03

Subject:

Re: Unfair neutral feedback

Viewed:

66 times

Topic:

Problem Order

I know how annoying that can be. I recently got a blank neutral. I reached out
to the buyer very kindly and asked if something wasn't satisfactory and if
we could help fix it. The buyer read the message but never responded.

Author:

tons_of_bricks

Posted:

Oct 15, 2022 20:59

Subject:

Re: Brickpacker has lost connection

Viewed:

27 times

Topic:

In Selling, firestar246 writes:

Down for me as well.

The oldest order I have that was not synced was placed on brickowl at 9:14 p.m.
CST (10:14 EST) on the 14th, so it's been going on for over 24 hours.

I had an order placed at 8:01 p.m. that went through fine. So within that one
hour timeframe was when it went down.

Author:

tons_of_bricks

Posted:

Oct 15, 2022 20:46

Subject:

Re: Brickpacker has lost connection

Viewed:

29 times

Topic:

In Selling, firestar246 writes:

Down for me as well.

The oldest order I have that was not synced was placed on brickowl at 9:14 p.m.
CST (10:14 EST) on the 14th, so it's been going on for over 24 hours.

Author:

tons_of_bricks

Posted:

Oct 15, 2022 20:35

Subject:

Re: Brickpacker has lost connection

Viewed:

36 times

Topic:

Down for me as well.

Author:

tons_of_bricks

Posted:

Oct 14, 2022 06:27

Subject:

Re: I might be getting scammed :(

Viewed:

64 times

Topic:

Problem Order

Tell him you'll give him a full refund upon return of the complete order.
That usually stops a lot of scammers as they don't want to give up their
items.

Author:

tons_of_bricks

Posted:

Oct 13, 2022 06:56

Subject:

Re: Pink foam play sword

Viewed:

44 times

Topic:

Catalog Identification

In Catalog Identification, peregrinator writes:

In Catalog Identification, firestar246 writes:

In Catalog Identification, ianhil writes:

Anyone know about a pink foam play sword I have come across. It has 2008 on
it but I cannot find it in the “gear” section anywhere. There is a large red
mock crystal in the handle and the part number printed on it appears to be 852223.
Any help much appreciated. Picture attached.

I see nothing on it that makes me think it's Lego. Why do you think it is?

The logo on the hilt - easy to miss

Thanks! I completely missed it.

Nevermind then.

Author:

tons_of_bricks

Posted:

Oct 13, 2022 06:16

Subject:

Re: Pink foam play sword

Viewed:

37 times

Topic:

Catalog Identification

In Catalog Identification, ianhil writes:

I see nothing on it that makes me think it's Lego. Why do you think it is?

Author:

tons_of_bricks

Posted:

Oct 11, 2022 06:58

Subject:

Re: Shipping time? Whats accepable

Viewed:

47 times

Topic:

Shipping

In Shipping, punkboy48 writes:

Hey,

I'm pretty new and did my first purchases here.
I was wondering: What is considered a acceptable shipping time here?

I noticed that the shipping (from germany to germany) takes very long. often
the order was marked as sent, but the package was sent a week later.

Is it normal that shippings here take up to 14 days, even for "small" orders?

I am just askin because i was wondering about that and i am a bit spoiled by
other marketplaces. Also I think its important to know this before i can make
accurate ratings for my purchases.

thanks for any help on this one.

I wouldn't say there is a specific timeframe, but it's more so reliant
on the shipping terms of the store. If it takes a store six days to ship my order
out but they guarantee in their terms 3 days or less, that would be unacceptable.
However, if that store that states they ship within 10 days gets my order out
in 6, that would be acceptable.

Author:

tons_of_bricks

Posted:

Oct 8, 2022 09:01

Subject:

Re: Looking for help for my first shop

Viewed:

25 times

Topic:

New Stores

In New Stores, LBrickSell writes:

Hello everyone, I want for the first time in my life to open a bricklink shop

. I'm looking for a savior to leave me a comment so I can open my shop
and fly on my own

Thank you and happy building

Feedback can only be left for orders. So you'll need to place an order with
someone if you ever want feedback.

Author:

tons_of_bricks

Posted:

Oct 6, 2022 19:11

Subject:

Re: Is There A Head And Torso For This?

Viewed:

44 times

Topic:

In My Own Creation, TheCuteGiraffe writes:

Hey guys,

I am building a minifigure at the moment and I am stumped on his head. I am after
a black head with circle eyes.

I am also a bit stumped on how I could do the hoodie as well.

Something like the image I have put,

Help would be appreciated.

Thanks,
The Cute Giraffe

For a hood, maybe these?

24496pb14 Minifigure, Headgear Ninjago Wrap Type 3 with Molded Pearl Dark Gray Bandana and Knot Pattern
Parts: Minifigure, Headgear {Black}

24504 Minifigure Ninja Face Scarf with Notch in Back
Parts: Minifigure, Body Wear {Black}

Author:

tons_of_bricks

Posted:

Oct 4, 2022 08:05

Subject:

Re: 11 Years worth of data now

Viewed:

66 times

Topic:

In General, calsbricks writes:

Our inventory is in direct proportion to this little chart and has been for many
years. It will be differnt breakdowns by different regions, store specialisation
etc.

Our product families are our own internal 1 level up from Bricklink categories
e.g Bricks equals all the sub undeer bricks e.g modified, round etc.

Anybody else produce data like this? I am pretty sure qwertyboy does - right
Niek ?

To make sure I'm reading this right, this is based on "times sold", not "value"?
So if this is based off the sales of a 100 items, 8 of those would be minifigures?
I'd be curious to see how a value pie chart based off of the same sales would
differ from this one. My guess is the minifigure pie slice would be quite bigger.

Author:

tons_of_bricks

Posted:

Sep 29, 2022 08:04

Subject:

Re: item cannot be added to cart due to shipping

Viewed:

27 times

Topic:

Shipping

In Shipping, Melodybuilder writes:

Hi
I have had two people contact me unable to purchase an item as my shipping size/weight
will not allow them to add the item to an order.

I have adjusted my shipping to larger size, but it has not made a difference.

The first item was the roller coaster, so a large and heavy box, but the next
time it is the haunted house, which is not as large or heavy.

Always have at least one invoice method shipping option. Otherwise, if anything
you have for sale is still missing either weight or dimensions data on bricklink,
it may not be able to be purchased.

Author:

tons_of_bricks

Posted:

Sep 27, 2022 06:29

Subject:

Re: Item removed not returned to inventory

Viewed:

43 times

Topic:

In General, calebfishn writes:

A buyer completed the process of removing an item from his order. But now, that
item is not in my inventory.
I would have thought the item would be returned automatically to my store inventory.
Did we miss something?

I think it depends on what options you've selected as you've gone through
the cancel process. I've rarely done item removal requests, but I have done
several order cancels, but to return the items to my inventory there is a check
I have to specifically select.

Author:

tons_of_bricks

Posted:

Sep 24, 2022 13:54

Subject:

Re: Thank you Dan

Viewed:

26 times

Topic:

Announce

In Announce, buildingfactory writes:

Thank you Dan

I did not realized that today was the day of his death. I came along in 2016,
but I am very thankful for his vision here. It's a sad week all around for
us. Tomorrow marks the one-year anniversary that our dear friend Ethan Lakey
died at age 16. He worked for us in fulfilling orders for several months, and
rarely made any mistake.

Author:

tons_of_bricks

Posted:

Sep 24, 2022 09:33

Subject:

Re: Number Contest Winner

Viewed:

21 times

Topic:

In Contests, Nubs_Select writes:

In Contests, macebobo writes:

In Contests, firestar246 writes:

In Contests, SomeRandomUser writes:

In Contests, firestar246 writes:

162,845,300

You were the winner. The number generated was 196,689,917.

If anyone would like to see, here it is. I forgot to disable my audio so you
can hear me pounding my keys.

https://www.youtube.com/watch?v=WwfqPBWgEeY

Oh my goodness! I was not expecting to win!

Congratulations Firestarter246!

Don’t forget to celebrate with pizza!

We had homemade pizza last night right before I saw the email that I was the
winner. So we celebrated early.

Author:

tons_of_bricks

Posted:

Sep 23, 2022 18:53

Subject:

Re: Number Contest Winner

Viewed:

36 times

Topic:

In Contests, SomeRandomUser writes:

In Contests, firestar246 writes:

162,845,300

Oh my goodness! I was not expecting to win!

Author:

tons_of_bricks

Posted:

Sep 22, 2022 07:04

Subject:

Re: Number Contest

Viewed:

44 times

Topic:

162,845,300

Author:

tons_of_bricks

Posted:

Sep 21, 2022 06:14

Subject:

Re: Buyer complained before I could respond

Viewed:

50 times

Topic:

In Feedback, SezaR writes:

Ok, I just checked with an order that buyer already paid.
You accept only PayPal Onsite and There is no way you could have just given a
partial refund pf $5 AND cancelled the order.

You can cancel orders without refunding. All you have to do is change the status
from paid to ready or pending and you can cancel it, with or without a refund
or partial refund.

But yeah, your thought makes sense. Most likely the OP forgot to choose a reason
for refund. My guess is that the user has seen the paypal refund but for some
reason is not seeing the bricklink messages that the OP is sending. In which
case it will be hard to rectify this miscommunication.

Author:

tons_of_bricks

Posted:

Sep 20, 2022 19:18

Subject:

Re: Number Contest

Viewed:

21 times

Topic:

In Contests, SomeRandomUser writes:

The rules are simple. You guess, once per day, a number between one and one billion.
Next Friday at 17:00 UCT-5, I'll collect all the responses, and whoever chose
the number closest to the actual number will win a $50 (USD) LEGO gift card.
The winner will be DMed by me the card which I'll purchase electronically
through LEGO's website.

I'd prefer to only allow American users to participate since I'm not
sure I could buy a card in most other currencies, though I've given a card
to a Canadian friend via the Canadian LEGO site before. If it'll work for
you and you're not American, you can participate as well.

732,685,411

Author:

tons_of_bricks

Posted:

Sep 16, 2022 07:31

Subject:

Weekend Flash Sale (Fri thru Sun)

Viewed:

67 times

Topic:

Welcome to our weekend flash sale!

10-20% off new and used parts, minifigures and more. FREE SHIPPING in the USA
on orders of $60 or more. Reward coupons issued to repeat customers for life
so you never pay full price again!

Check out our vast and diverse inventory of over 800,000 pieces and growing daily.

Author:

tons_of_bricks

Posted:

Sep 16, 2022 07:27

Subject:

Re: Belgian Company seeking WHOLESALE LEGO

Viewed:

78 times

Topic:

In LEGO, ernestvilonni writes:

p.s. Message to staff: we would like to purchase ads to maximize our impressions
on your platform, please contact us for terms and payment.

This site does not have ads...

While there are sellers that specialize in sets here, most specialize in individual
parts. I really don't think this is a site your looking for. Plus, people
are going to be very hesitant to interact with a user who creates an account
here simply to advertise rather than if you were a regular user of the site with
good feedback. We get scammers from time to time who create accounts simply to
create a scam post here, so a post like this immediately raises red flags, even
if that wasn't your intention.

Author:

tons_of_bricks

Posted:

Sep 9, 2022 06:11

Subject:

Re: Just 1 NPB for 0 feedback users is enough

Viewed:

65 times

Topic:

Suggestions