Discussion Forum: Help
Redisplay Messages: Compact | Brief | All | Full      Show Messages: All | Without Replies

 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 27, 2023 12:10
 Subject: Re: Finding a piece from the number molded on it
 Viewed: 34 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, SylvainLS writes:
  In Help, 1001bricks writes:
  […]
Looks like:
https://brickhub.org/p/part.php?id=2895&force=48

(Sub-sub-)part of
 
Part No: 590  Name: Electric, Train Motor 9V with Wheels
* 
590 Electric, Train Motor 9V with Wheels
Parts: Electric, Train
then.

Which permits me to find the new nickname of wildchicken13 heee heee

 
Set No: 2895  Name: Rooster on Wheels
* 
2895-1 (Inv) Rooster on Wheels
19 Parts, 1998
Sets: DUPLO: Basic Set

"Rooster on wheels" that's too good
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 27, 2023 12:04
 Subject: Re: Finding a piece from the number molded on it
 Viewed: 31 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, 1001bricks writes:
  […]
Looks like:
https://brickhub.org/p/part.php?id=2895&force=48

(Sub-sub-)part of
 
Part No: 590  Name: Electric, Train Motor 9V with Wheels
* 
590 Electric, Train Motor 9V with Wheels
Parts: Electric, Train
then.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 27, 2023 11:59
 Subject: Re: Finding a piece from the number molded on it
 Viewed: 28 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, 1001bricks writes:
  
  That being said, 3895 doesn’t seem to be a LEGO design ID.

Interesting, but OP found a 2895...

Thank you for your effort anyway

Looks like:
https://brickhub.org/p/part.php?id=2895&force=48
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 27, 2023 11:58
 Subject: Re: Finding a piece from the number molded on it
 Viewed: 31 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
  That being said, 3895 doesn’t seem to be a LEGO design ID.

Interesting, but OP found a 2895...

Thank you for your effort anyway
 Author: macebobo View Messages Posted By macebobo
 Posted: May 27, 2023 11:51
 Subject: Re: Order Was Lost in the Mail
 Viewed: 51 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, Ziegelmeister writes:
  In Help, Nubs_Select writes:
  legally the seller is fully responsible for the delivery and should refund fully
but if you are fine with 50% that 100% is up to you and the seller would likely
be happy

... Ssssooooo... If it's seller responsibility should the seller foot the
bill for mandatory insurance?

Depends on your risk management strategy. I charge insurance on orders over
$50, I will replace or refund all orders lost, and we have decided that we can
handle the occasional $50 or less "loss."

We have an order out right now that appears to be lost that has 10 rare items.
So, I just took another 10 out of my inventory as insurance for the buyer in
case it is indeed lost, it will be a minor hit, but the customer service, in
my mind, is worth it.

I believe that Bricklink should null and void all of the "I am not responsible
for your order once I hand it off to the shipper" nonsense. IMO, this only
encourages bad selling practices and unhappy customers.

If you are a seller, you are bound by the same contract that your buyer is agreeing
to upon submission of their order.
 Author: macebobo View Messages Posted By macebobo
 Posted: May 27, 2023 11:40
 Subject: Re: Identify set
 Viewed: 33 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, Mhopkins80 writes:
  Hi can anyone please identify the set this belongs to thanks in advance

Part of 2 sets

 
Set No: 6975  Name: Alien Avenger
* 
6975-1 (Inv) Alien Avenger
351 Parts, 4 Minifigures, 1997
Sets: Space: UFO

 
Set No: 6979  Name: Interstellar Starfighter
* 
6979-1 (Inv) Interstellar Starfighter
279 Parts, 3 Minifigures, 1997
Sets: Space: UFO
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 27, 2023 11:39
 Subject: Re: Finding a piece from the number molded on it
 Viewed: 37 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, crocushorselady writes:
  Hi
I am trying to find a piece I have on My Collections. It is a technic wheel.
Can I find it from the number printed on it (2895)? I believe Lego calls it a
'design id'. I don't know what set its from because I bought it at
Goodwill.

Hi,

You should be able to find a part by its LEGO Design ID here because BrickLink
uses it as a base for its IDs.

The differences are:
1. Some parts have multiple Design IDs for LEGO but are “bunched” together on
BL.  In that case, the BL parts has the other Design IDs as “Alternate IDs” and
they are searchable too.
2. Some parts have one Design ID for LEGO but are deemed different on BL.  In
that case, the BL parts IDs have a letter or another suffix.  For instance,
3001 = brick 2x4, 3001old = the older version(s), without inner supports.
3. On BrickLink, decorated parts (print or sticker) use the plain part’s ID,
with a “p…” suffix.  For instance 3005p04.
4. Some parts are a composite, an assembly of subparts (either sold that way
by LEGO or assembled afterward but difficult to disassemble).  Those parts have
a “c…” suffix.

For 2, 3, 4, you can find the part by adding an asterisk (*) to the ID: searching
“3005*” will give you all the decorated 1x1 bricks (3005).

You should also be able to find a part by its LEGO Element ID (called PCC, Part
Colour Code here) too.


That being said, 3895 doesn’t seem to be a LEGO design ID.
Does it have a LEGO logo somewhere?  (Not all LEGO parts do but when they have,
we are sure they aren’t clones )

Could you post a pic?
That’s the ultimate solution when you can’t find part: use the community
 Author: Mhopkins80 View Messages Posted By Mhopkins80
 Posted: May 27, 2023 11:29
 Subject: Identify set
 Viewed: 87 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hi can anyone please identify the set this belongs to thanks in advance
 
 Author: crocushorselady View Messages Posted By crocushorselady
 Posted: May 27, 2023 11:07
 Subject: Finding a piece from the number molded on it
 Viewed: 101 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hi
I am trying to find a piece I have on My Collections. It is a technic wheel.
Can I find it from the number printed on it (2895)? I believe Lego calls it a
'design id'. I don't know what set its from because I bought it at
Goodwill.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 27, 2023 11:01
 Subject: Re: Order Was Lost in the Mail
 Viewed: 59 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
  If I was the buyer and I wanted to save money by not having tracking, I'm
taking MY chances.

This is simply obsolete and even illegal in many places.

Especially as BrickLink doesn't display a button "Click here to pay for
an order and have 90% chance to receive it! (and agree)".

So, you can't be sure buyer has even seen or thought at the risk he's
taking.

No, distant selling isn't a game anymore; just talk about this with PayPal,
you'll see
 Author: Brettj666 View Messages Posted By Brettj666
 Posted: May 27, 2023 10:36
 Subject: Re: Order Was Lost in the Mail
 Viewed: 67 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, Lucsha922 writes:
  Hello!
A few months ago, a placed an order from a highly rated Danish seller. The order
amounted to 434.69 DKK (roughly $62.82 USD), and was shipped February 20th. It's
been over three months and the order is nowhere to be seen (tracking was not
included on the order), and the seller and I both agree that the item was likely
lost or stolen. The seller sent photographic proof that he wrote my mailing address
correctly, so none of this is his fault.
We're considering a 50% refund as the fairest option, but I'm curious
about what you all think.
Thanks!
- Lucas

If I was the buyer and I wanted to save money by not having tracking, I'm
taking MY chances.
Regardless of the rights of the buyer in the sellers country, you can 'have'
a right and not exercise it.

if I'm holding the seller responsible when I'm trying to save money,
the seller may simply choose not to give me a choice in the matter the next time.
And I will always want the right to choose.

I would reply, thank you for the offer of the 50%, but I took my chances in sending
it uninsured. That's just me though
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 27, 2023 08:46
 Subject: Re: No scrolling pages in Firefox
 Viewed: 27 times
 Topic: Technical Issues
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Technical Issues, diningcar writes:
  In Technical Issues, 1001bricks writes:
  Well known. Log off, clear the BrickLink cookies, Log on, it'll work!

Didn't work for me.

D.C.

Set your cookies here: https://www.bricklink.com/v3/cookies.page

Your choice isn’t important, it’s the fact that you chose that is in another
cookie and that prevents the cookies banner to (fail to) appear.
 Author: crxefx View Messages Posted By crxefx
 Posted: May 27, 2023 02:24
 Subject: Re: Order Was Lost in the Mail
 Viewed: 54 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
If the seller paid insurance, which they should have on an order over $10 usd.
They should be reimbursed the full cost. You should too. We've had 2 orders
lost by usps, one was delivered 3 months later. Refund was issued prior, all
good. Cost of doing business.
 Author: ghyde View Messages Posted By ghyde
 Posted: May 26, 2023 23:28
 Subject: Re: No scrolling pages in Firefox
 Viewed: 28 times
 Topic: Technical Issues
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Technical Issues, nikosafentakis writes:
  After the latest update of Firefox, all pages originated from the "Want"
menu are impossible to scroll up/down, not only with the mouse wheel but also
by using PgUp/PgDn, arrows, or any other method. They just freeze in their first
position. Edge and Chrome browsers have no problem. I did all possible remedies
in Firefox (cache, clean cookies, re-initialize) but nothing seems to work. Anyone
else can replicate this?

Google brings this search result up. Check it and see if it fixes this issue:

https://www.askvg.com/fix-x-mouse-button-control-xmbc-scrolling-issue-in-firefox-110-and-later-versions/

Cheers ...

ghyde
 Author: diningcar View Messages Posted By diningcar
 Posted: May 26, 2023 20:33
 Subject: Re: No scrolling pages in Firefox
 Viewed: 30 times
 Topic: Technical Issues
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Technical Issues, 1001bricks writes:
  Well known. Log off, clear the BrickLink cookies, Log on, it'll work!

Didn't work for me.

D.C.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 26, 2023 19:09
 Subject: Re: Order Was Lost in the Mail
 Viewed: 68 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
the seller can charge insurance if they want but it may push buyers away
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 26, 2023 19:02
 Subject: Re: Order Was Lost in the Mail
 Viewed: 50 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
  And only 1/1000 have actually been lost or stolen.

Agree on approx this number; in short, it's very small.

Much more, if a seller pays for insurance, imagine what's the cost on 1000
order... Refund from time to time may be cheaper.

But of course it's a bit more complex, there's tracking which may not
be provided without insurance (depending Country/postal), and other legal concerns...
 Author: cycbuild View Messages Posted By cycbuild
 Posted: May 26, 2023 18:55
 Subject: Re: Order Was Lost in the Mail
 Viewed: 53 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I've never had anything stolen, just a few hiccups on the road. About 4%
of my mail is not delivered. They're almost always waiting for pick up at
the post office. A tiny percentage are sent back. And only 1/1000 have actually
been lost or stolen. I completely gave up on an order once, and it was delivered
7 months later.

You're justified for a full refund, but I'd err on the side of optimism
and eat the costs.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 26, 2023 18:49
 Subject: Re: Order Was Lost in the Mail
 Viewed: 58 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, Nubs_Select writes:
  legally the seller is fully responsible for the delivery and should refund fully
but if you are fine with 50% that 100% is up to you and the seller would likely
be happy

... Ssssooooo... If it's seller responsibility should the seller foot the
bill for mandatory insurance?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 26, 2023 18:43
 Subject: Re: Order Was Lost in the Mail
 Viewed: 60 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
  We're considering a 50% refund as the fairest option

Absolutely not, 100% refund is.

A couple months ago we've a 250+ € order lost, and discovered even with the
proper insurance rate, French Post Colissimo only refund private customers to
100% - but 70% to professionals

In short, we lost the order, time to pick/prepare it, ship it, and 30% of the
value.

But still of course we've refund 100%.

Also, sellers: read *well* your insurance terms especially for pros
 Author: rab1234 View Messages Posted By rab1234
 Posted: May 26, 2023 18:06
 Subject: Re: Order Was Lost in the Mail
 Viewed: 44 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
It's completely the seller's responsibility. If he chose not to do tracking,
that's on him to accept the risk.


In Help, Lucsha922 writes:
  Hello!
A few months ago, a placed an order from a highly rated Danish seller. The order
amounted to 434.69 DKK (roughly $62.82 USD), and was shipped February 20th. It's
been over three months and the order is nowhere to be seen (tracking was not
included on the order), and the seller and I both agree that the item was likely
lost or stolen. The seller sent photographic proof that he wrote my mailing address
correctly, so none of this is his fault.
We're considering a 50% refund as the fairest option, but I'm curious
about what you all think.
Thanks!
- Lucas
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: May 26, 2023 17:06
 Subject: Re: How to change purchase settings for want list
 Viewed: 31 times
 Topic: Technical Issues
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Technical Issues, Dpaton writes:
  Originally, I only purchased from US stores however, now I would like order worldwide.
Unfortunately, my purchase settings won't change after repeated attempts.

Which settings are you talking about?

1. Icon My BL »» Settings »» My Wanted List Settings
  »» https://www.bricklink.com/wantedSettings.asp?viewFrom=P
There’s a “Save Settings” button at the bottom of the options.

2. On the Buy Page (icon Want »» Buy), you have Store Filters (see pic).
  Those should be memorized, by preference cookies.
  So maybe check that you accept those cookies: https://www.bricklink.com/v3/cookies.page
But even if you don’t accept cookies you should be able to change them (and
you would have to, each time, because without preference cookies, they revert
to the defaults… but that doesn’t prevent you from changing them, just from keeping
them).

Or other settings I forgot about?

IOW, more info please
 
 Author: Dpaton View Messages Posted By Dpaton
 Posted: May 26, 2023 16:42
 Subject: How to change purchase settings for want list
 Viewed: 36 times
 Topic: Technical Issues
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Originally, I only purchased from US stores however, now I would like order worldwide.
Unfortunately, my purchase settings won't change after repeated attempts.
 Author: ghyde View Messages Posted By ghyde
 Posted: May 26, 2023 15:41
 Subject: Re: Order Was Lost in the Mail
 Viewed: 65 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
In Help, Lucsha922 writes:
  Hello!
A few months ago, a placed an order from a highly rated Danish seller. The order
amounted to 434.69 DKK (roughly $62.82 USD), and was shipped February 20th. It's
been over three months and the order is nowhere to be seen (tracking was not
included on the order), and the seller and I both agree that the item was likely
lost or stolen. The seller sent photographic proof that he wrote my mailing address
correctly, so none of this is his fault.
We're considering a 50% refund as the fairest option, but I'm curious
about what you all think.
Thanks!
- Lucas

Was the shipping a priority service, for example, air, or was it sent by some
economical shipping service, for example, surface or economy air?

Definitely ensure both you and the seller check the shipping agencies responsible
for handling the parcel in both countries. Both you and the seller should also
check with the Customs agency in the respective country, perhaps it was delayed
there?

Sometimes packages show up late because they went to an unexpected destination.
You might still get your package, although as you state, there is a large possibility
it was lost or stolen.

The package should have had a Customs form, sometimes they can track it via that
number, if you or the seller have it. In some cases they use a declaration sticker
but if it's for goods nowadays, it needs to be a properly filled out Customs
form for the relevant country.

Cheers ...

ghyde
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: May 26, 2023 15:19
 Subject: Re: Order Was Lost in the Mail
 Viewed: 67 times
 Topic: Help
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
legally the seller is fully responsible for the delivery and should refund fully
but if you are fine with 50% that 100% is up to you and the seller would likely
be happy

Next Page: 5 More | 10 More | 25 More | 50 More | 100 More