Discussion Forum: Messages by edeevo (11135)
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 Author: edeevo View Messages Posted By edeevo
 Posted: Apr 21, 2023 15:23
 Subject: Re: How does one describe this please?
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 Topic: Catalog Identification
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In Catalog Identification, ski1993 writes:
  Can't find this one either! Any ideas?
Wendy

 
Part No: 4175  Name: Ladder 1 1/2 x 2 x 2
* 
4175 Ladder 1 1/2 x 2 x 2
Parts: Ladder


Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Mar 29, 2023 11:52
 Subject: Re: Overview of all Sales in my Store
 Viewed: 19 times
 Topic: General
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In General, wuiffiuw writes:
  Hi!
Is there a possibility to export all orders from my store? (from the beginning)
I can only export orders that a have done. But it would be nice if i could get
an overview of all the sales from my store.

Or is there a customer support available - maybe they can help me in this case?

Thanks in advance.
wuiffiuw

You can download all your overall order info on the download page here:

https://www.bricklink.com/orderExcel.asp?orderType=received

That is just basic information though (Order ID, date, Buyer User ID, Order Total,
etc.); as has already been stated, you can only get the full details of the last
6 months of sales...

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Mar 15, 2023 13:26
 Subject: Re: Issues with orders
 Viewed: 37 times
 Topic: General
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In General, Stuart9 writes:
  Recently placed 21 orders, mostly small.

Received 11 so far.

Basic results to date :

3 perfect

8 with issues.

Issues range from bite marks, stress marks, strange wear problems and wrong colour.

In excess of 20 heads with bite marks of varying severity and one missing altogether.

Issues with headgear, hair and legs.

Not happy.

Let’s see what the other 10 look like.

I’m aware that some stores have notes in their terms as to possible marks but
none of the individual parts had a note, I purposely excluded any that had when
searching.

Spent a lot of time sourcing parts to avoid issues and now I’m going to spend
more time sorting this out and almost certainly trying to reorder the damaged
parts.

What’s the betting even these will have faults.

I think this is the main reason why my Buyers keep coming back to my store; even
when they pay a premium compared to other Sellers of used items, they are typically
extremely happy with the quality of the used parts they receive from me...

In my opinion, quality counts for everything; and although it can be subjective,
if you can understand the disappointment of receiving less-than-satisfactory
used parts when you were counting on them to use in a unique MOC (as I have experienced
here as a Buyer), you undoubtedly understand how critical it is to make sure
you are not selling those types of less-than-satisfactory parts to your Buyers
who would have the same feeling of disappointment when received... in essence,
never sell items that you would not want to receive yourself if you were the
Buyer (& if you do, make sure you clearly note the damage in the part listing!).


Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Mar 9, 2023 15:11
 Subject: Re: How did this guy do it?
 Viewed: 76 times
 Topic: My Own Creation
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In My Own Creation, BazookaJo writes:
  Just looking at this guy's MOC and like these way he's created that bridge
of blocks that curves back from the cockpit.

I'm a bit dim so can't see how he's done it.

Anyone know the peices required to replicate the effect?

Cheers guys.

Looks like one of these on the sides:
 
Part No: 35787  Name: Tile, Modified 2 x 2 Triangular
* 
35787 Tile, Modified 2 x 2 Triangular
Parts: Tile, Modified {White}
With one of these on top:
 
Part No: 15068  Name: Slope, Curved 2 x 2 x 2/3
* 
15068 Slope, Curved 2 x 2 x 2/3
Parts: Slope, Curved {White}
Can't see the inner-workings though, so I have no clue how they're attached
inside (though I can think of several ways of doing so using various hinges)...


Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Mar 3, 2023 04:42
 Subject: Re: Damaged product received.
 Viewed: 52 times
 Topic: Help
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Help, pcthurman writes:
  In Help, edeevo writes:
  In Help, pcthurman writes:
  I placed an order and received these 2 bricks. The black brick is a
 
Part No: 30072  Name: Brick 12 x 24
* 
30072 Brick 12 x 24
Parts: Brick {Black}
and the red brick is a
 
Part No: 4204  Name: Brick 8 x 16
* 
4204 Brick 8 x 16
Parts: Brick {Red}

These pieces were to go into sets that I had planned to sell once complete. Obviously,
I cannot use them and will have to source them from another shop.

If you received these in an order and they had not been listed with any damage
mentioned, would you request a refund?

I do understand that used is used and can have scratching, but the black brick
has been melted and the red brick has deep scratches, and the corner is rounded.

Cass T

First, I would not list items in that condition without providing an explanation
in the listing... If, for some reason, I missed the damage and listed them in
my store without a description, then missed seeing the damage when I packed and
shipped them, I would expect the Buyer to be pretty irritated (hopefully, they'd
notify me, so I could offer to send replacements or give a full refund for the
error)... so, if you haven't, I suggest you reach out to the Seller, and
give them the opportunity to make it right...

That said, if you are still without the parts after communicating with the Seller,
feel free to send me a message referencing this discussion; I believe I have
spares of each of those items (I'll need to check my thousands of unsorted
bricks to find a red 8 x 16, but I'm pretty sure I saw one the other day;
and, according to my store inventory, I have plenty of the black 12 x 24s as
well); I'd be happy to give you a good deal for them both if you don't
get replacements from the other Seller...

Life is Good.
~Ed.

Thank you, Ed. I was actually at your shop today pricing out some things so this
would work well for me. I know for a fact that the seller I bought these from
do not have others listed and if I can avoid paying for international shipping
again, I would be very happy.

Cass T

Just let me know, and I can reserve them for you; I was able to find 4 of the
red 8 x 16s in my unsorted items, and though they all are used, they each definitely
have that "new-ish" shine to them...

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Mar 2, 2023 18:24
 Subject: Re: Damaged product received.
 Viewed: 64 times
 Topic: Help
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Help, pcthurman writes:
  I placed an order and received these 2 bricks. The black brick is a
 
Part No: 30072  Name: Brick 12 x 24
* 
30072 Brick 12 x 24
Parts: Brick {Black}
and the red brick is a
 
Part No: 4204  Name: Brick 8 x 16
* 
4204 Brick 8 x 16
Parts: Brick {Red}

These pieces were to go into sets that I had planned to sell once complete. Obviously,
I cannot use them and will have to source them from another shop.

If you received these in an order and they had not been listed with any damage
mentioned, would you request a refund?

I do understand that used is used and can have scratching, but the black brick
has been melted and the red brick has deep scratches, and the corner is rounded.

Cass T

First, I would not list items in that condition without providing an explanation
in the listing... If, for some reason, I missed the damage and listed them in
my store without a description, then missed seeing the damage when I packed and
shipped them, I would expect the Buyer to be pretty irritated (hopefully, they'd
notify me, so I could offer to send replacements or give a full refund for the
error)... so, if you haven't, I suggest you reach out to the Seller, and
give them the opportunity to make it right...

That said, if you are still without the parts after communicating with the Seller,
feel free to send me a message referencing this discussion; I believe I have
spares of each of those items (I'll need to check my thousands of unsorted
bricks to find a red 8 x 16, but I'm pretty sure I saw one the other day;
and, according to my store inventory, I have plenty of the black 12 x 24s as
well); I'd be happy to give you a good deal for them both if you don't
get replacements from the other Seller...

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Mar 1, 2023 16:49
 Subject: Re: Is it a blade ?
 Viewed: 60 times
 Topic: Catalog Identification
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Catalog Identification, Adrienhb writes:
  Hi again,

I'm looking for those wings.
Any idea what it could be please ?

 
Part No: 73766b  Name: Minifigure, Weapon Nunchucks with Trailing Energy Effect
* 
73766b Minifigure, Weapon Nunchucks with Trailing Energy Effect
Parts: Minifigure, Weapon {Trans-Brown (Old Trans-Black)}


Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Feb 24, 2023 18:09
 Subject: Re: How is this not feedback manipulation?
 Viewed: 64 times
 Topic: Feedback
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Feedback, chetzler writes:
  In Feedback, bigasbricks writes:
  Worthy of reporting to Bricklink? I have not responded to this valued customer
of Bricklink as of yet. These kind of messages never seem to be sent via the
Bricklink platform.

Sounds like he may have had one or more bad experiences with previous sellers.
If he was my customer I would calmly explain that there is no need to threaten
a negative since I will always correct any errors. However, I certainly wouldn't
be eager to leave any feedback for him until I saw what he left for me.

Concur with this; that Buyer's message seems to point to previous bad experiences
with other Sellers who may have either not responded at all, refused to admit
their mistake, or a variety of other bad experiences I have even had with the
occasional Seller here on the site...

If they were one of my Buyers, my preferred action would be to simply communicate
that the issue will be resolved promptly, and ship them the missing items as
soon as I could (and message them the package the tracking info)...

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Feb 6, 2023 17:36
 Subject: Almost there... B^)
 Viewed: 178 times
 Topic: Announce
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks


Life is Good.
~Ed.
 
 Author: edeevo View Messages Posted By edeevo
 Posted: Jan 30, 2023 16:22
 Subject: Re: “Instant Checkout Unavailable” Error Fix…
 Viewed: 34 times
 Topic: Help
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Help, 1001bricks writes:
  In Help, edeevo writes:
  If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…

I use an easier solution (for me anyway):
* set up your automatic Shipping Methods,
* set up a fall back Manual Shipping method for what doesn't have size, weight,
etc.

That's it.

If that works for you...

I said "goodbye" to manual invoicing years ago, and I've been very
happy with how Instant Checkout has worked (*and* with how Instant Checkout has
reduced the number of NPBs I've had to 0 since implementing it!)...

Life is Good.
~Ed.
 
 Author: edeevo View Messages Posted By edeevo
 Posted: Jan 30, 2023 15:25
 Subject: “Instant Checkout Unavailable” Error Fix…
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 Topic: Help
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
If you are set up for Instant Checkout and have ever had a Buyer contact you
and let you know they were trying to buy something from your store, but they
were unable to checkout, and you were confused as to why…

This has happened to me before (and once again recently), so I figured it
was something to share (it pays to keep up n these sort of things when you are
adding a lot of inventory!)…


When using Instant Checkout, you need to make sure all the items in your store
inventory have the volume/weight required to allow for it to use your shipping
methods to calculate shipping costs... unfortunately, some of the items in the
catalog are missing volume/weight, and prevent Buyers from using your shipping
methods to purchase those items using Instant Checkout (the error reads something
along the lines of "no shipping methods available..."... so, unless
you add the appropriate information to your items, they may be unavailable for
Instant Checkout...

Because I just had a Buyer send me a message that they were unable to checkout
of my store the other day, I had to recheck my own inventory; and, sure enough,
one of items I recently added did not include information to allow for Instant
Checkout… so I fixed it, and the Buyer was able to purchase what they wanted
from me… That said, I felt it a good time to remind everyone using Instant Checkout
to verify all your items are set up to allow them to be bought this way, and
I created a simple step-by-step to verify all the items in your inventory are
set up to allow for Instant Checkout…

You can follow along with the image I created, and/or follow the steps below…


The simplest way to check if any items in your store inventory are missing information
that prevents them from being purchased via Instant Checkout is by:

1) Go to "My Store--Inventory"

2) Make sure the "Instant Checkout Unavailable" box is checked

3) Clicking on the “Go!” button to view those items (if any are listed, they
are missing information that would allow for Instant Checkout)

4) Add whatever information (volume or weight) is missing manually (as you can
see in the screenshots,
I added weight to the items in my inventory)...

5) Once you have added the appropriate information that was missing, click on
the “Submit Changes” button at the bottom of the list, and you should see them
all disappear—if any items remain, they are still missing information to allow
for Instant Checkout…


Years ago, it was quite a lesson in frustration in trying to find out why a few
Buyers couldn’t check out from my store (and those were the Buyers that actually
reached out and asked—there are likely others that couldn’t, and just decided
to stop trying!)… Once I figured it out though, I am continually reminding myself
after adding inventory to check again, so that I don’t have items in my inventory
that Buyers cannot actually purchase…

Hope this helps some Seller out there that was unaware of this little ‘feature’
of Bricklink & Instant Checkout…

Life is Good.
~Ed.
 
 Author: edeevo View Messages Posted By edeevo
 Posted: Jan 26, 2023 12:06
 Subject: Re: Is the perfect feedback streak finally over?
 Viewed: 61 times
 Topic: Feedback
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Feedback, par016 writes:
  I'm not positive it will stick yet, but I think my perfect feedback score
has ended. Buyer left feedback without contacting me about any issue. They
said in their feedback that their order of 14 pieces (8 lots) was missing 9 pieces.
Which seems crazy to me that I could miss that, but I've definitely made
mistakes before.

There are only two possibilities I can think of for how it happened (as I 100%
remember pulling that order):

1. I packed up those 9 pieces in the same 1 bag, which is probable, and then
somehow missed putting that bag in the bubble mailer. If the bag was on my desk
when I packed the next order, I may have placed it in there accidentally. To
the best of my knowledge, I've never done that, but it is a possibility.

2. The bag got stuck in the packaging when being opened/dumped out. Believe
it or not, I have a few customers say they were missing parts only for me to
suggest checking the packaging again and having them find it in there. I use
resealed Lego plastic bags to pack my orders and mail in bubble wrap mailers
and I think the sharp corners of the bags can on occasion get caught on the bubble
wrap and not come out if you aren't careful.

Either way, I got a neutral which is essentially a negative for feedback score
on BrickLink. I've contacted the buyer 3 times over the last 4 days (2 through
BL and 1 directly through their email) apologizing for the mistake and offering
to fix it any way possible. I even unprompted sent them the entire order a second
time for free because I couldn't confirm exactly which pieces were missing
(even though I have a good guess based on how I normally pack). The new order
has already arrived and yet the buyer hasn't even responded to anything.

Well, I guess I'll just wait a little longer to see if they respond, but
I am not getting strong feelings that I'll get one. Just needed to get out
my frustrations to other sellers that understand. I work very hard to keep my
customers happy and feel like I go above and beyond to make up for the few mistakes
I make. Anyways thanks for reading.

-Pete

I can recall receiving my first non-positive feedback years ago; while frustrating
at the time, it's easier to understand that some things (especially the reactions
of an individual) are simply out of our control... you do your best to fulfill
orders, going above and beyond when necessary, and know you did everything that
you could; then you move on... easier said than done, I know--I seemingly
get the same frustration with every subsequent non-positive... thank goodness
I've only had a few over the many years I've been here...


Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Jan 19, 2023 14:34
 Subject: A Thank You for the (almost) Dark Pink Brick.
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 Topic: Announce
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
As I grow ever closer to having the Dark Pink Brick next to my feedback score,
I want to express my gratitude to the many, many great Buyers I have had over
the years; as well as all the amazing Sellers that I have purchased items from
over the years as well…!

To expand on that Thank You, I want to offer something I have numerous
times over the years in the form of a Custom Store Logo and/or ID Card Image
to whoever would like one… I have created hundreds of these logos over the years
(see examples below), and I have always loved the challenge of creating new ones.
To take advantage of this offer, all you need to do is send me a message through
Bricklink with a basic description of what you would like in a custom logo, and
I will get to work—simple as that. Alternatively, if you would like a
similar design to one of the examples below, just point that out in the message
(providing me with an idea of what you’d like gives me a good starting point
to creatively build upon; because if you don’t, you’ll simply get whatever I
create at the moment—which will tend to be whatever is currently on my mind).


Similarly to the times I have offered this before, I am not asking for anything
in return… while it is true that I have been provided with coupons and direct
payments via PayPal for my work on these logos, I want to be clear: that is not
required; it is definitely appreciated, but it is absolutely not required...

The only thing I ask for is a little patience. Because it has happened in previous
times I have done this, I will occasionally get flooded with requests all at
once, and can sometimes takes me a little more time to provide a few design choices
for each request; rest assured, that I will provide every request with one (I
can honestly say I have created logos for every single individual that has requested
one, which is why I have so many examples)…

Note: the examples below do not appear of great resolution quality; though that
is more the limitation of Bricklink for the size/format of allowable forum images;
the logos I will create for you will be much higher resolution.

Thank You again to those Buyers and Sellers I have worked with in the past, as
well as to those I will work with tomorrow (and beyond); here’s to a continued

Life is Good.
~Ed.
 










 Author: edeevo View Messages Posted By edeevo
 Posted: Dec 16, 2022 16:29
 Subject: Re: SIGNED OUT OF ACCOUNT AND CAN"T LOG BACK IN
 Viewed: 59 times
 Topic: Technical Issues
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Technical Issues, jeffhau2 writes:
  I'm hoping a member or Administrator will see this and be able to provide
some guidance.

System logged me off and I'm unable to log back in. I believe the issue is
that I had a six digit password but I see now that an eight digit password is
required.

It doesn't like my password now. I get the "ID or Password Mismatch!"

I've tried to do a password reset but an email does not get sent to make
this happen.

My user name is "jeffhau" (I created this new account to be able to post here).
My store name is THEREISNOSPOON.

I'm really at a loss here as I've sent messages to Help Desk with no
response. I've tried everything I can think of to get back in my account
but no success.

I'm guessing now that I have unfulfilled orders in my store not yet invoiced
so that's not good. BrickLink is a needed source of income for me as well
so obviously it's not good in that regard.

Hopefully someone out there can provide information that can remedy this problem.
Thanks for reading.

I had this issue last week; try closing out your browser (Safari, Chrome, Firefox,
Edge, etc.), then and restart it (make sure it clears the cookies)... you'll
have to log back in, but it should work; at least that worked for me when I had
the same issue a few times last week...

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Dec 12, 2022 17:09
 Subject: Re: Buyers, do yourself (and sellers) a favor.
 Viewed: 83 times
 Topic: General
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In General, tons_of_bricks writes:
  During anytime, but especially this busy holiday season, if you place an order
that needs to get shipped quicker than the store's stated shipping time,
leave a note with the order. If the seller is any good, they want to do their
best to get your order in time, and if simply told that it needs to ship quickly,
they will do their best to do so.

We are having an influx of orders needed by Christmas, as I assume everyone is.
That means those orders are getting a priority to be shipped, while the others
that remained silent are taking closer to our max of 5 business days to ship.
But I have been getting messages from orders 3-4 days old asking where it is;
they need it soon. This is slightly aggravating to us, as we want to get your
order to you in time and give you a pleasant experience at our store. But we
can't read minds, and if you don't tell us you need it by x day, or faster
than our max stated time, we assume you can wait that long if necessary. Of course
we try to ship them sooner if possible.

So please, do yourselves, and everyone, a favor. Let us know if you need the
order by Christmas or sooner. 99% of sellers will do their best to accommodate
your deadlines, if you will but let us know about them.

Merry Christmas everyone!

I know you have sent out twice as many orders as I have this year (based upon
your feedback this year); but I have closed my store for many weeks this year
due to health reasons, and my numbers from the previous years were closer to
yours... Regardless, I have a large inventory as well, and I am able to get most
(if not all) orders out the same day (or at worst, the day after) payment has
been made... and because I do everything by myself (while still working a day
job not associated with LEGO in any way), I can confirm that it is doable (though
I understand that I may be the anomaly there)...

What I'm getting at is that there's no reason you need to prioritize
shipping orders, if they all are...

That said, there are always the (for lack of better words) 'difficult'
Buyers, who just cannot seem to *not* include you in every thought they have
about the order they placed (whatever the reason); and I have always found it
critical to engage those Buyers in honest, meaningful communication if you want
them to have a positive experience, regardless of the potential delays... for
a recent example about holiday delays, I had a Buyer inquire about where there
package was (and I sensed some frustration in the tone of their message, which
was understandable), and because the local USPS Sorting Facility in Los Angeles
isn't the best at scanning all packages leaving the area, I have a semi-written
message ready to tailor and send to anyone who happens to ask about these sort
of 'delays':


Thank you for your message (& for your order!)! It looks like the holiday shipping
delays have started, unfortunately; I did ship your order on the 28th, and it
looks like the USPS finally updated the tracking as showing in *city*, *State*
as of 6:09pm today (The Los Angeles USPS sorting facility isn't always the
best at scanning packages before leaving the area; but once the destination facility
receives a package, the tracking gets updated all along the stops... because
this is happening at the start of the holiday season though, delays should be
expected, unfortunately). Hopefully, you will receive your order soon, and be
happy with it!

Thank you again for your message (and for your order!); and let me know if you
have any more questions.

Life is Good.
~Ed.


The Buyer ultimately received their order a few days later, after a slight delay;
and were very happy, not only with their order, but they largely thanked me for
the communication, as they had been fretting over receiving it for a specific
purpose, and were relieved when I had communicated that I had at least shipped
it...

That said, I have had other experiences with Buyers over the years that didn't
resolve so neatly; so it will sometimes come down to the individual, and how
to work with them in those situations (I'd love to share different situations,
but I feel I've rambled on long enough here); ultimately, I have found
that open and honest communication is the most critical in being able to resolve
anything in these situations... I would say there's nothing worse than a
non-responsive Seller, but I have experienced the occasional overtly antagonistic
Seller before, and those are much, much worse in my opinion. So I encourage
you to simply respond to your Buyer accordingly.

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Nov 30, 2022 15:31
 Subject: Re: Would you complain about the condition?
 Viewed: 42 times
 Topic: Buying
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In Buying, ryanaitch writes:
  I know these are old and Used, but they didn't even have "playwear" or any
notes at all when I purchased them. Should I just expect this level of damage
on older parts? Or ask for a partial refund?

Ryan

Question: "Should I just expect this level of damage on older parts?"
Answer: Absolutely not!

I would not list parts in that condition in my store; unless they were very rare
(and with those items, I would provide a detailed and highlighted description
within the listing)...

If I had somehow missed the damage and sent used items in that condition, I would
expect my Buyer to be a bit upset, and they would deserve a refund.

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Nov 11, 2022 20:18
 Subject: Re: Very odd
 Viewed: 38 times
 Topic: General
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In General, Lonely_Brick_OH writes:
  Anyone else have a steep drop in sales?

Nothing in 7 days.

Not a record but very unusual when uploading new product during the week.

Usually have 1-2 sales every couple of days but nothing in over a week.

Thanks.

Took the time off and put it to good use sorting material.

Sales have been typically slow this time of year, but I've had quite a jump
in sales over the last 5 days (maybe since my store was closed from the 4th to
the 6th?)...

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Nov 4, 2022 16:46
 Subject: Re: Can't find part in BL catalog
 Viewed: 31 times
 Topic: Searching
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In Searching, richspin writes:
  Set 41336 Emma's Art Cafe has a sticker set. According to the instructions,
sticker #9 is applied to a medium azure tile 2x4. I'd like to add this part
to my inventory but don't see it anywhere in the BL catalog. Is this a BL
problem or my problem. Does anyone know the catalog number for this piece? Thanks
for the help.

It just means that particular item hasn't been added to the catalog yet as
a part or a part of the set inventory (happens with a lot of stickered parts)...
so you can either add it to the catalog yourself, or you could reach out to one
of the great catalog administrators for help:

https://www.bricklink.com/v3/member/community_experts.page

I have a bunch of stickered parts set aside to add to the catalog (whenever I
can find the time to do so)...

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Oct 27, 2022 16:05
 Subject: Re: PayPal reinstated their $2500 fine.
 Viewed: 47 times
 Topic: Payment Methods
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edeevo (11135)

Location:  USA, California
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Store: Lucky Eds Good Ol Bricks
In Payment Methods, chetzler writes:
  In Payment Methods, peregrinator writes:
  In Payment Methods, chetzler writes:
  Regardless, how is PayPal going to collect any supposed penalties? I routinely
transfer money to my bank; there is rarely much more than a hundred dollares
in my PayPal accout. To paraphrase a possibly apocryphal statement, they made
their decision, let them enforce it! It seems the worst they could do is terminate
your account.

They will debit your bank account - I believe that's in the terms

Hmm, I’ll have to look into that, seems legally tenuous. I would report as fraud
any attempts by PayPal to collect fines from my bank account. Enough fraud claims
directed their way might cause them to reconsider their terms.

It is legally dubious...

Personally, I'm not worried about this at all... I cannot speak for the
world, but in the USA, businesses (such as PayPal) cannot debit your personal
or business bank account legally without your consent (whether it's in their
terms and conditions agreement or not); and in some states (ex: California) there
are additional consumer protection rights that actually prohibit a company from
debiting your account over a certain amount without your explicit written consent
(and terms and conditions agreements on PayPal do not imply consent, no matter
how much their legal folks would want it to)...

I'm guessing this new language is in response to some recent legal issues
with actual illegal transactions being done through PayPal (think money laundering,
firearms purchases, etc.) that PayPal has had to address with government entities
(they've been fined for them numerous times in the past... just Google "PayPal
fined for illegal payments"
, and you'll see plenty).

So I'm guessing PayPal added this language to their terms to try to somewhat
'shield' themselves from another of these sorts of incidents that will
occur on their platform going forward (i.e. a sort of "legal" loophole PayPal
can point to in that clause and claim ignorance to the illegal transactions because
users agreed not to do it (lol); all in the hopes of lessening the fines going
forward); regardless, the language is extremely sloppy and woefully lacking specifics
(though I'd wager it was vague and non-specific for a reason; that vagueness
likely gives PayPal some wiggle room in those fine cases for illegal activities
on their platform; or maybe if they "fine" the wrong person $2500, and PayPal
is challenged or sued, they can point back to that clause in the terms and attempt
to justify that they "had cause to suspect" as they slowly walk away)...

FYI: If PayPal even attempted to debit your actual bank account, (as already
mentioned) you simply need to report the transaction as fraud, and let your bank
deny it, and see if PayPal decides to actually pursue it legally (I'd love
to see PayPal attempt to legally wrangle with any big bank's legal department...
lol... I think even they know nothing good could come of it)... the best PayPal
can do is send your account to a debt collector to "collect" the $2500 for misinformation/whatever
(which opens them to a host of other issues; not least of all the bad press it
would bring... which is something PayPal actively tries to avoid).

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Oct 25, 2022 18:02
 Subject: Re: New Store - Advice Appreciated
 Viewed: 36 times
 Topic: Selling
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In Selling, BigBucket writes:
  Hey All!

I just opened a store for the first time. I am super new to this so if anyone
has time to take a look and give helpful feedback I would really appreciate it!
Its mostly minifigs now but I have more inventory to update.

Of course if you see something you like I'd be thrilled with an order but
even getting some eyes on the store and feedback would be great!

Thank you!

Link to store: https://store.bricklink.com/BigBucket#/shop

You could use a store logo... so here you go.

Life is Good.
~Ed.
 
 Author: edeevo View Messages Posted By edeevo
 Posted: Oct 24, 2022 17:42
 Subject: Re: Hacked
 Viewed: 46 times
 Topic: Off Topic
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In Off Topic, legoman77 writes:
  Somewhat interesting and maybe a learning experience.
Tried to get into my eBay account a few days ago. My pass word did not work.
I reset it. I sell a lot and buy a lot. The first thing I noticed was something
in my cart. A $600 gold chain. Then I looked at recently viewed items and there
were 3 different chains and a pair of slipper type shoes for $300.
I called ebay (which is really easy, not like here where there is no way to call
or get quick action.)
I explained what was going on and they said that someone tried to buy that and
did not get the right answers to the security questions so the sale did not go
through.
I changed my pass word and looked around and his name was on my account with
an address and a phone number.
Ebay said that is good enough to keep the hacker out. A few hours latter I looked
at where my payments from selling were going. He had put his bank information
in so if any payments were sent it would go to his bank account. I changed that
too and called eBay again to make sure that all traces of the hacker were moved.
They assured me my account was now secure.

I was lucky that I did not have any payments pending.

Just an example of luck and how someone can get hacked.

John P

d0n0TU5e5!MPL3p@55w0rDZ!

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Oct 13, 2022 11:10
 Subject: Re: Instant checkout - setting pricing tiers
 Viewed: 25 times
 Topic: Help
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edeevo (11135)

Location:  USA, California
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Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
In Help, 1001bricks writes:
  In Help, emperor61 writes:
  Hi there

How do you make orders over a specific amount automatically go to a higher pricing
level?

For example, I want buyers who spend over £50 to be directed to the Signed For/Tracked
postage. However, at the moment this isn't happening. What do I need to adjust
or go to to make this happen?

You limit the first shipping method to 49.99 (there's a max value field at
the bottom), then you create another shipping method with a minimum of 50.00,
etc.

^This is accurate.

Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Oct 5, 2022 21:03
 Subject: If you love LEGO, & want to buy a house...
 Viewed: 158 times
 Topic: Off Topic
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edeevo (11135)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lucky Eds Good Ol Bricks
https://www.zillow.com/homedetails/7003-61st-Ave-Kenosha-WI-53142/40309453_zpid/

Have a look at what you get *inside* this house... this must have been the
home of an AFOL...




Life is Good.
~Ed.
 Author: edeevo View Messages Posted By edeevo
 Posted: Oct 3, 2022 13:14
 Subject: Re: Showerthoughts #2
 Viewed: 47 times
 Topic: Off Topic
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edeevo (11135)

Location:  USA, California
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Store: Lucky Eds Good Ol Bricks
In Off Topic, wildchicken13 writes:
  If birds that fly over the sea are seagulls, then are birds that fly over the
bay, bagels?
 
 Author: edeevo View Messages Posted By edeevo
 Posted: Sep 28, 2022 16:02
 Subject: Re: any pro tips for this?
 Viewed: 34 times
 Topic: Help
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edeevo (11135)

Location:  USA, California
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Dec 12, 2003 Contact Member Seller
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Store: Lucky Eds Good Ol Bricks
In Help, Nubs_Select writes:
  I've got a lot of these and not looking forward to separating the 2 variants...
does anyone know any fast ways to separate them?
 
Part No: 4623b  Name: Plate, Modified 1 x 2 with Bar Arm Up (Horizontal Arm 5mm)
* 
4623b Plate, Modified 1 x 2 with Bar Arm Up (Horizontal Arm 5mm)
Parts: Plate, Modified {Dark Bluish Gray}
 
Part No: 4623a  Name: Plate, Modified 1 x 2 with Bar Arm Up (Horizontal Arm 6mm)
* 
4623a Plate, Modified 1 x 2 with Bar Arm Up (Horizontal Arm 6mm)
Parts: Plate, Modified {Yellow}
I know I could list them under
 
Part No: 4623  Name: Plate, Modified 1 x 2 with Bar Arm Up (Undetermined Type)
* 
4623 Plate, Modified 1 x 2 with Bar Arm Up (Undetermined Type)
Parts: Plate, Modified {Light Gray}
but that almost feels like I'm cheating

Many of them (especially the newer ones) have the part number printed on the
bottom that you can see with a magnifying glass; and the newer ones tend to have
the five digit 'alternate' numbers 43876 & 88072 (as opposed to the older
type with just 4623)... that said, when I sorted the ~3,000 in my inventory at
the time, I found an example of each type and just used those to compare the
others as I sorted through them... it took some time to do it, but I think I
was actively watching a movie or show while I was sorting them (after a while,
you can tell the difference between the two types without even really looking
at them)...

Lifei s Good.
~Ed.

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