BrickLink Discussion Forum

Another month of GST you owe back to Canadian seller with a GST number already.
When will this issue be solved?

Will there be a response this month. The bill that BL owes me is growing, am
I allowed to start charging interest?

Tyson.

Author:

leopard37

Posted:

Mar 25, 2023 16:49

Subject:

Re: Selling from Canada to the United States

Viewed:

23 times

Topic:

In Taxes, Nubs_Select writes:

In Taxes, SylvainLS writes:

In Taxes, Nubs_Select writes:

In Taxes, ESR. writes:

Hello

I'm looking into starting to ship to the US (my store is in Canada and currently
only sells domestically) but I don't know what to charge for taxes and who
I'd owe it to (Do I owe something to the IRS? customs fees?)

This is the last step before I start selling to the US and I look forward to
start being able to do so, as this would multiply the amount of potential buyers
for me by more than 4x

bricklink handles collecting tax but if their are any import fees its the buyers
responsibility to pay them. if the order is over like $400 USD you need to add
a commercial invoice but that's not something done to regularly. don't
forget tho that you cant send lego via lettermail to any other country then Canada
so if you sell lego parts you need to ship them parcel to the USA

And be sure to never accept or propose anything other than an Onsite payment
method (PayPal Onsite or Stripe, like you have in your store now) for US buyers:
https://www.bricklink.com/message.asp?ID=1401495

also I noticed you collect sales tax in your bricklink store so I just wanted
to confirm you have a GST/HST number as unless you are registered to collect
tax you are not allowed to collect tax in Canada

Isn’t it mandatory to show that number when you’re registred? (It is for VAT.)

yup at the very least in your terms page or else something like what I do like
this

It is a GST requirement to show your number on every invoice.

Tyson.

Author:

leopard37

Posted:

Mar 18, 2023 23:44

Subject:

Re: What's the correct process - bogus chargeback

Viewed:

53 times

Topic:

In Help, Bricklord writes:

I had the same here with that buyer. Repeat customer for a while too, but no
longer.

In Help, pitz8008 writes:

In Help, FigBits writes:

A buyer placed an order in my store in January. I shipped it out. A month later,
they file a chargeback with their credit card company, saying they did not authorize
the payment. (NOT that the item didn't arrive, but that the payment itself
should never have been charged to their card.)

Another month later, Paypal sides with them, and reverses the payment and charges
me a $20 fee on top of it.

I looked at their feedback today, and it appears they have done this to at least
one other seller recently.

Shouldn't this be what our BL fees go to, stepping in to vouch for multiple
sellers that got their money taken away?

They quickly step in when multiple buyers get the shaft.

Tyson.

Too much time has passed for me to file a non-paying buyer (and the rules seem
to indicate that it would be removed even if it was still in the timeframe).
It's too late to change my feedback for them.

What is the official process for me?

yannbellucci if anyone is curious.

Author:

leopard37

Posted:

Mar 16, 2023 15:14

Subject:

Re: Instant Checkout Unavailable

Viewed:

32 times

Topic:

In Technical Issues, jbroman writes:

In Technical Issues, leopard37 writes:

I have numerous items that have no missing information, yet show up as instant
checkout unavailable. Is there a reason why this is occurring? Is there a fix
to enable these items?

I've attached an example.

Thanks in advance,

Tyson.

Just tried ordering these items.
The black and dark red showed the IC unavailable icon.

These colours do work with IC at other stores, so must be a setting on your end.

What happens if you delete the listing and then re-add it?

During the checkout process, it showed this error under all but the request for
invoice shipping method.

“Instant Checkout/Invoice is not currently available for this method due to missing item information.“

It can’t be a shipping setting as it lets the other colours go through as IC.

It also gave me the AB, QC, NWT, NV, YK Package shipping method, instead of BC,
MB.

On that note, BC and MB should be treated the same as AB, QC etc. we only pay
the GST, that is until BL gets their Canadian tax situation sorted out

Also, you have your PayPal me address listed under payment policies. You should
probably remove that so buyers have to use on-site and can’t just send you the
payment directly, thereby avoiding BL tax collection.

Well the BC government disagrees with you. According to your province I'm
required to collect and remit BC provincial tax. You may want to review when
you charge provincial tax.

BL defaults to the lowest shipping option automatically, unfortunately users
have to change to the correct province manually.

Having my PayPal address visible does not allow people to circumvent BL tax,
as it only accepts automatic payments from the States on the shipping setting.

Thanks for the feedback.

Tyson.

Author:

leopard37

Posted:

Mar 16, 2023 00:07

Subject:

Instant Checkout Unavailable

Viewed:

63 times

Topic:

Author:

leopard37

Posted:

Mar 9, 2023 22:46

Subject:

Re: Drop shipper

Viewed:

41 times

Topic:

In Help, Zixx writes:

As long as they provide the correct address for the label on Paypal, you're
fine. If you have a store, you're trying to makes sales, right?

And don't include an invoice. They kindly asked you not to and you are getting
an extra sale from their efforts to sell on a different platform. One could view
it as someone finding customers for you. Personally, I'd prefer to have their
repeat business as a seller than to "make a point" and get no sales from
them.

But hey, that's just my three cents . . .

In Help, ImperialFleet writes:

Someone has now placed an order 3 times over the course of a couple months, but
all with all different accounts. There previous ones got deleted. The address
is different, but the account name is the same, along with the same message of
pls don't use invoice. Idk what to do? Report them for multiple accounts?
I can't prove it, but it's not a coincidence with same name and note

Thanks
mba

You are making an assumption they are on a different platform. There was a Candaian
seller within a year that decided to just list a buttload of other Canadians
inventory at a huge markup and just buy from other Canadians and ship to their
customer taking the difference which is hugely against BL terms.

As far as I'm concerned if they are asking for no invoice to be put in they
are screwing the customer and should be outed as a scammer. The customer should
know they can buy directly off the people holding the stock and taking the risk
not just someone spending time on a computer without any risk and probably breaking
other rules if they are this unscrupulous. I say all drop shipping should be
blocked at all costs. Why should people on eBay get screwed just because they
don't know about Bricklink?

Take a stand and ask for an explanation. I have one customer who corrects mistakes
in her inventory (which are probably BL's fault) and dropships through me,
but she is upfront and doesn't care if I tell the customer where it comes
from; if it's honest and upfront I have no issue with BL and you making the
sale. But does BL and eBay need commission on the same piece(s) while the customer
pays for both of those markups? LEGO is too expensive already.

Fight the power!!!

Tyson.

Author:

leopard37

Posted:

Mar 9, 2023 22:36

Subject:

Re: Who sells by the pound?

Viewed:

69 times

Topic:

In Selling, legoman77 writes:

In Selling, legoranger00 writes:

I’m looking for sellers with big inventories of parts, who sell them by the pound.
Post a response if you’re that type of seller.

Every seller in the UK does.
John P

Hahahahaha or fractions thereof... so good well done!

Tyson.

Author:

leopard37

Posted:

Mar 5, 2023 11:39

Subject:

Re: "Canada Tax" - Possible error for some

Viewed:

43 times

Topic:

In Taxes, Admin_Russell writes:

In Taxes, Emporiosa writes:

To whomever it may concern at BrickLink (I'll also send a copy to support)
- Primarily a heads-up as this could have a financial impact for BrickLink if
they are in error of collection from some sellers:

I was checking the receipt for the Nov/Dec because I am registered for GST/HST
and I am refunded as an ITC credit for these amounts paid (whether it be a service,
for goods, etc..). The newsletter made me realize it was already starting to
be collected. I noticed the receipt had no GST # on it, which in Canada is usually
required when you collect GST/HST. I'm not exactly sure how it works for
the cross-border digital tax like this one (and I'm not talking about the
ones you guys will implement in the future - just the one on the seller's
commissions), but when researching, I found this (and BrickLink is most definitely
aware that I'm GST/HST registered as I'm the one who keeps pushing for
tax settings for Canada

):

_____

Determining the status of your customers
Your customer is considered a specified Canadian recipient if:

-the usual place of residence of the customer is situated in Canada, and
-the customer does not provide you with satisfactory evidence that the customer
is registered for the GST/HST under the normal GST/HST regime.

If you obtain the GST/HST registration number of your customer who is registered
for the GST/HST under the normal GST/HST regime, you are not required to charge
and collect the GST/HST on the specified supply that you make to this customer.
If the GST/HST registered customer provides their GST/HST registration number
and the GST/HST is still charged and collected, the customer is able to request
a refund from you. Any GST/HST paid by the registered customer in such cases
is not recoverable by claiming an input tax credit or by filing a rebate application
for an amount paid as tax paid in error.

___

If I'm interpreting this correctly, and I'll verify with CRA today, BrickLink
wasn't supposed to be collecting this tax on sellers who were already registered
for GST/HST and we can request a refund not from the CRA, but from BrickLink
and BrickLink will not be able to reclaim this from the CRA because it was an
error in how they collected.

Reference: https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/gst-hst-businesses/digital-economy-gsthst/charge-collect/cross-border.html
(that blurb came from the "Who charges and collects the GST/HST"

We have received your message and passed it along to the appropriate team. Just
to clarify, the tax BrickLink is charging Canadian sellers now is tax on the
fees, not tax on the orders. Charging the tax due on an order is a separate matter,
and BrickLink is working with the Canadian authorities to determine our obligation
in this area. We will share the result of that discussion when it is settled.

Another month of GST you owe back to Canadian seller with a GST number already.
When will this issue be solved?

Tyson.

Author:

leopard37

Posted:

Feb 14, 2023 23:32

Subject:

Re: Store Moved - Change of Address

Viewed:

36 times

Topic:

In General, brickerking writes:

In General, jennnifer writes:

This page implies that you only need to reapply when you change your country.

https://www.bricklink.com/help.asp?helpID=11&q=address

Did you initiate the process or did they?

Jen

Thanks for the link. I wonder how old it is? I initiated the process because
I moved from Ontario to Alberta. I'm now in Alberta and moving in to the
new house tomorrow, so I changed my address on BL. I was able to change my address
for "My Personal Information" without an issue. However, changing my
store address is when I ran into the re-verification. I changed the address and
then before submitting, it popped up a warning that this would close my store
until I completed the verification process, which it did. Still hoping for a
quick turnaround.

I changed my address within Edmonton and there were no such issues, perhaps it
was because it was a cross-country change?

Tyson.

Author:

leopard37

Posted:

Feb 14, 2023 22:11

Subject:

Re: Viewing items with no packing dimensions.

Viewed:

27 times

Topic:

In Technical Issues, qwertyboy writes:

In Technical Issues, joesecc writes:

When trying to locate my inventory items that are missing the packing dimensions,
I am only able to view the first screen full of items (max 100 items). When I
try to select the next lot of items, I am taken back to the main inventory screen
(showing all of the selection options) not to the next group of items. Is this
a known bug?

Don't know if it is new or not, but this is confirmed on our end.

Niek.

Items that have all fields populated also show up on this list, ie no packing
dimensions or weight missing but still come up as missing packing dimensions.

Tyson.

Author:

leopard37

Posted:

Feb 2, 2023 13:52

Subject:

Re: Tell Me: What Do Sellers Want Most?

Viewed:

52 times

Topic:

In General, dcarmine writes:

Most of you know that I am on the BrickLink Marketplace Panel group of which
Admin Tanja. We will be meeting next Wed, Feb 1, and I need some seller feedback
to share with the group.

During the last meeting we were told that the plan for seller tools was scraped
because what was being developed did not fit in with the plan for the new site.
(Yes there is a plan to write a new site). Yes, I am MORE than disappointed that
we, once again, are not getting anything new to help us.

So I am wanting your seller input that can get us a few things now, to work with
this site, to hold us over until the new site is done. My recollection is the
next two years.

I have a few pet peeves that I will be sharing, but I want to hear your annoyances.
I know they are many, hit me. I'll do what I can.

Post here or PM me, either way is fine.

Thanks
Donna Carmine
Nebraska Brick Store

Any feedback from the meeting Donna?

Tyson.

Author:

leopard37

Posted:

Jan 30, 2023 23:20

Subject:

Re: Tell Me: What Do Sellers Want Most?

Viewed:

47 times

Topic:

In General, Nubs_Select writes:

In General, Yo_Yo_Flamingo writes:

In General, MidwestBrick writes:

In General, dcarmine writes:

A lot. I want a lot of stuff. I do agree with items others have mentioned to
reduce confusion within the website, but am going to take a different angle here.

I'll try to keep the list short and focus mostly on increasing what Buyers
want cause it falls in line with what sellers want, which is increased sales,
increased traffic, and increased daily excitement putting together Lego orders
for other lovers of Lego. I can't tell you the joy I receive every time someone
visits my store and then the additional joy of seeing an order that I can go
pack up and fulfill.

1) I want buyers to know that BrickLink exists so more of them come here vs going
to Amazon. I don't have the answers on how you advertise but I can't
say I've ever seen any either. Put it this way, there is not 1 person in
my life that I have discussed Lego with that has ever heard of BL prior to me
introducing them to it. We are not talking about a few people, this is hundreds
of friends and family. They all have children, nearly all those children love
building Lego, nearly all those children receive at least 1 Lego set for Xmas/birthdays...
yet none know where to purchase Lego beyond Amazon, Walmart, or Target. What
really hurts though is many of them really dislike the invoice system, see #2
below as they want to shop, checkout and then see their purchase in their mailbox.
They don't want delays in-between.

2) For Domestic Orders as I think this should be possible for every country but
I am not sure entirely - I want every store to be required to have Instant Checkout
for every order cause I am growing tired of seeing the posts about X seller is
now charging this, or personally when I see X seller charging Retail shipping
vs Commercial... every store can keep their terms on costs but each store should
be fully capable of figuring out what works for them to provide instant checkout
with shipping costs built in too at various levels. It isn't difficult to
know our own inventory and know how much shipping would approximately cost for
domestic orders and if a seller gets burned a little, like many of us have, we
learn from it and move on.

3) along with #2 as I don't see that happening, then stores that are 100%
instant checkout from a buyers perspective, should be highlighted for them so
a buyer knows that they can fully checkout and bypass having to wait for invoices
etc... we should be adapting to what buyers want vs buyers having to adapt to
what each seller wants. I want to buy things from other sellers too, but as
an example, am SOOOO tired of being quoted Retail shipping when I know they are
paying commercial. I decline every single quote or request for shipping cost
when I know it is much higher than what I know they would actually be paying
especially when I ship orders every day and have the capacity to look up what
actual shipping would be from Point A to Point B. Some terms specifically say
"retail" which is fine, I just avoid them, but many are not clear enough.

Maybe this list is too strong and maybe too difficult and some sellers would
be turned off by these ideas. I have no doubt that many sellers would dislike
having to implement the above, however, for the betterment of the site, I think
it would do wonders to really help streamline Bricklink to be more what buyers
want to retain them and gain new customers for everyone, and add in a little
advertising and this could really become the 1st place customers go to get their
Lego.

Thanks

I am all for either requiring Instant Checkout or highlighting sellers that do.
Even as a seller, I hate the guesswork when buying, and sometimes the sellers
come back with an out-of their... out of this world shipping price!

except many cant in Canada yet

Why not... no reason.

Author:

leopard37

Posted:

Jan 19, 2023 23:37

Subject:

Leopard37 New Shipping Option

Viewed:

84 times

Topic:

New shipping option available for packages across Canada!!! Check https://chitchats.com/locations
and if there is a ChitChats branch location (not drop spot) convient to you.
I can ship a package to you for $6-8!!!! That's almost the fuel surcharge
for Canada Post across country. The only hook is you have to pick it up from
the branch you indicate. If this works for you ask for a quote and give me the
location you want your order to arrive at. There is a size limitation on the
packages so not everything can go this way, but most items shouldn't be an
issue.

Author:

leopard37

Posted:

Jan 13, 2023 01:10

Subject:

Re: "Canada Tax" - Possible error for some

Viewed:

48 times

Topic:

In Taxes, Emporiosa writes:

Determining the status of your customers
Your customer is considered a specified Canadian recipient if:

-the usual place of residence of the customer is situated in Canada, and
-the customer does not provide you with satisfactory evidence that the customer
is registered for the GST/HST under the normal GST/HST regime.

If you obtain the GST/HST registration number of your customer who is registered
for the GST/HST under the normal GST/HST regime, you are not required to charge
and collect the GST/HST on the specified supply that you make to this customer.
If the GST/HST registered customer provides their GST/HST registration number
and the GST/HST is still charged and collected, the customer is able to request
a refund from you. Any GST/HST paid by the registered customer in such cases
is not recoverable by claiming an input tax credit or by filing a rebate application
for an amount paid as tax paid in error.

___

If I'm interpreting this correctly, and I'll verify with CRA today, BrickLink
wasn't supposed to be collecting this tax on sellers who were already registered
for GST/HST and we can request a refund not from the CRA, but from BrickLink
and BrickLink will not be able to reclaim this from the CRA because it was an
error in how they collected.

UPDATE: CRA/GST Rulings called me back AM of Jan 11, 2023. Unless we hear otherwise
from BrickLink, they ruled that BL falls under Subdivision E meaning that those
of us who have a CRA GST # are not to have taxes charged and collected on commission
dues, and we cannot claim these as ITCs as the tax was never to have been collected
in the first place (and would be refunded by BrickLink). He asked that I provide
the info to BrickLink (which I have via e-mail). He also stressed that we do
not put in the taxes paid as ITCs as if you're audited later, it could cause
issues (not to mention, their invoice doesn't have their GST/HST registration
#s on it). They should be refunded by BrickLink.

If they end up having a way to register as SUB-D (under DIV-5) it means they
could tax all like we do, and we could claim ITCs. But as he ruled this morning,
their location of their systems that run the platform (for which we are charged
commission to use, which is what the tax is on), is in the US and falls under
SUB-E as part of the digital economy rulings. It should hopefully not take long
to get confirmation from BL's tax team as to how they are registered as they
should have this info on hand.

Anything from BL Russell?

Tyson

PS Would you like the GST numbers already supplied in your hands?

Author:

leopard37

Posted:

Jan 13, 2023 01:03

Subject:

Re: Add provinces for Canadian shipping

Viewed:

35 times

Topic:

Suggestions

In Suggestions, 1001bricks writes:

In Suggestions, HoleintheWall writes:

I'm hoping that once Bricklink gets the GST/HST situation for the country
figured out it will enable us to have more precise shipping rules. Unfortunately,
(to the best of my understanding anyways) that's not very high on the priority
list.

I don't think it's the real problem.

Server resources.
As of right now it can take up to a couple of seconds to have a shipping method
price, this with only the Countries. Now add 50 States for USA only, say 10 (or
13, not sure) for Canada, etc.
And other countries?
Then the computing time will litteraly explode.

Programming is already almost impossible.
As of right now I've 149 Shipping methods, and will add 20 more, soon.
There's no way to upload a delimited file to program them, it's a basic
point and click and type form you've to manage.
How will you set up all your various methods with an extra Region or State field,
which means you'll duplicate or triplicate each method?

In short, and as of right now - I don't think BrickLink can manage this,
and I don't think sellers realize the silly extra job they're asking
for... Sincerely.

Perhaps you shouldn't comment if you don't know the situation. Each province
has a different tax that BL is supposed to be charging (just like they have instated
for particular states) to all customers due to provincial internet sales laws
already in effect. And programming is so simple it isn't even funny. Each
province has particular letters that start their postal codes (requirement of
every address in Canada). I could write the script in about 1/2 hour.

Should have been implemented ages ago.

Tyson.

Author:

leopard37

Posted:

Jan 10, 2023 14:31

Subject:

Re: "Canada Tax" - Possible error for some

Viewed:

39 times

Topic:

In Taxes, Admin_Russell writes:

In Taxes, Emporiosa writes:

Please know that this is very time critical Russell as all of us that collect
and remit are due to file and pay by the end of month.

Tyson.

Author:

leopard37

Posted:

Jan 10, 2023 14:28

Subject:

Re: "Canada Tax" - Possible error for some

Viewed:

36 times

Topic:

In Taxes, Bricklord writes:

Admin Russell,
To clarify what the issue on the Sellers end is that Emporiosa is seeking
to have addressed is that any entity collecting GST either for a Goods or a Service,
as in the case of the fees Bricklink collects, that entity is obliged to provide
their GST# on the bill/receipt they issue for that collection. An entity that
charges for GST on an eligible Goods or Service that either fails or refuses
to provide their GST# when billing for it will run afoul of the CRA. Those of
us who already collect GST on our sales on Bricklink and are registered businesses
with the CRA will obviously be claiming our ITC's, of which any GST Bricklink
collects for its services will be a part. CRA will very quickly realize that
Bricklink is doing so without providing its GST #.

In Taxes, Admin_Russell writes:

In Taxes, Emporiosa writes:

Andrew,

I think you missed the point of this one. Emporiosa actually says that BL is
not allowed to charge GST on fees as a cross border entity and that those that
are collecting GST/HST and remitting should not have been charged GST/HST in
Nov/Dec. And we are not allowed to use this as an ITC and BL should refund those
fees as they charged them incorrectly.

Tyson.

Author:

leopard37

Posted:

Dec 13, 2022 14:40

Subject:

Re: Common Courtesy

Viewed:

41 times

Topic:

Buying

In Buying, 1001bricks writes:

In Buying, SDF_Bricks writes:

This has happened more than once now.

1. I place an order with a given store, then make my payment.
2. The seller advises me that some parts are missing, gives me a refund for said
parts, then still proceeds to fulfill the order.

This is NOT right, and as a 'community', there are some common Courtesy
Rules we need to live by. The fact that my order is not complete now forces me
to go buy parts from another store, and pay again for shipping. Every seller
MUST understand this and consult first with the buyer BEFORE fulfilling the 'reduced'
order.

I don't like the unpleasant "Every seller MUST understand" part, frankly.

There is no Common Courtesy, Common Sense or any Common solution to this problem.

Say Buyer places a 1382 Items order in 192 Lots, but Seller's missing 2 1x2
Plates for a total of 0.07$

First: Buyers may see a Wanted-List as an automation (it's a computer file),
but when in preparation ("picking") it's an Human Activity.
Isn't it perfect enough when you comply to 99.99855% of a task?
Remember some sellers may count (often manually) thousand, thousands of items
every day up to 7/365.
Inventory count, errors, preparation WILL be subject to errors.

Second: Sincerely, you're sure the Buyer is right?
I mean, he can also make an error in counting, or those 2 parts could fell in
the carpet, or he's forgotten a tiny zip bag in the packaging.
And was the Wanted-List exact?

Third: Apart if you pick them yourself on place, there's almost no store
in the World you can order 2 tiny nails, 3 small basic screws, 17 common bolts,
etc.
They're sold in bags of 10, 25 or 50 or by the weight (with no quantity guaranteed).
BrickLink is an exception, and Buyers think they'll order 527 parts and will
receive the exact 527 ordered.
And they'll assume they don't make any error - like discovering they
need 528 in fact, or lose 2 on the ground...

Fourth: Suppose you're right and 2 above parts are missing, and the seller
knows.

So he writes an e-mail to the Buyer asking for what to do... but the Buyer doesn't
often read e-mails, doesn't see it.
So, 2 days later, the Seller sends a BrickLink message to the Buyer.
But here also the Buyer doesn't notice (PLENTY of Buyers don't reopen
their order or their BrickLink account after the Order...)
Then, 4 days later the Seller didn't get any reply; should he ship anyway,
or wait more and risk an NSS (no kidding, it happened) or a PayPal claim because
it's still not shipped?

Even if the Buyer receives; what can be done?
Obviously, Seller is missing 2 parts, maybe he can't obtain them in an acceptable
delay.
He can't 3D Print them, so what can he do better than say "Sorry, I'm
missing this"?

Or should he replace 2 1x2 Plates by an extra 1x4 Plate?
And if he's missing also this 1x4 Plate, or shipped the wrong one?
Argh.

Alternatively, should the Seller express order 1000 of them (because sellers
don't order 2 parts), and spend 100$ for 0.07$ missing and later ship those
2 at a cost of 5$ shipping?

There's no proper solution.

It's an Human Activity, and it can't match the perfection of a (supposedly)
exact Wanted-List - especially while often we're talking about cents.

Some comprehension from the Buyer ALSO seems to me closer to Courtesy.

As about my Shop - if I don't have the said missing parts, I'll ship,
then list them to the Buyer, refund or coupon.
If I know I'll have them later on, I often propose to ship them separately
if he prefers.

That's it, and I've tried absolutely ALL other solutions while on BrickLink
for 16 years.

And OF COURSE, I'm talking about a minor miss; if a Seller's missing
1/3 or 1/2 of the order he SHOULD contact the Buyer first.

Those were my 2 missing parts cents.

Very reasonable and wise explanation. After 2 years of waiting for problem orders
with a response rate of well under 10% (not many problems, but still). I switch
to immediate refund and telling the customer they are short. I pride my store
on quick turnaround, so fast refund is the best solution for my store. Than maybe
the customer has a chance with a slow store to get the missing part in their
other order, because who gets everything they need on a Wanted list at one store,
right?

Tyson.

Author:

leopard37

Posted:

Aug 5, 2022 10:14

Subject:

Re: Best/worst buyers/sellers you've experienced?

Viewed:

35 times

Topic:

In General, Nubs_Select writes:

Best possible outcome is when no communication is needed

basically it goes
Buyer places order - seller invoices - buyer pays - seller leaves feedback- seller ships - buyer marks as complete and leaves feedback -

Corrected the order for you.

Author:

leopard37

Posted:

Jul 27, 2022 15:21

Subject:

Re: Disappearing lots

Viewed:

44 times

Topic:

In Technical Issues, WhiteHorseMatt writes:

In Technical Issues, 1001bricks writes:

I have noticed the disappearing of a few lots in the store of used parts earlier
but I then decided I might have made an error when I created them.

I'm not detecting lots or quantities disappearing, but a couple of time I
detected created lots or additional quantities (in short, BL "inventing" an extra
inventory).

I couldn't believe it happen, but had full clear proofs.
I didn't report it, it's a lost cause, sorry BL

But the ONLY way to be sure is to either use BrickStore and download and SAVE
your whole inventory every day, or download your Inventory from BrickLink as
an XML, in the Inventory/Dowload page.

Otherwise it's just guessing, and 99% of the times it's probably
your fault.
Or a part renaming thing in Catalog.
Or a transaction that just happens and hides part of your inventory for 10 minutes,
or up to the next day.

So - just have a copy of your Inventory (BSX or XML) - every day - that you can
compare to.
Then report with exact proofs.

I'm sure there are some issues with the database server side.

I definitely have cases where I count incorrectly, and list incorrectly, but
I am 100% positive that BLs internal database management causes issues.

Last week I added two of a part (new lot) next day I sold 4. I still had the
uploaded file and my store inventory open in Brickstore on my PC at this point,
I'm 100% sure I only uploaded 2 and had none beforehand.

I believe these bugs come from the 10 minutes daily maintenance. When uploading
large batches to my store, if I work over this window I often find missing changes
and/or errors that creep in. I don't have the time or patience to chase them
down, but there are funky things happening in those 10 minutes. But BL will blame
Bricksync.

Tyson.

Author:

leopard37

Posted:

Jul 27, 2022 10:58

Subject:

Re: Solicitation on Bricklink?

Viewed:

52 times

Topic:

Me too, I submitted my user name. This is the third time this summer BL, are
you working on a block for this sort of activity?

Tyson.

Author:

leopard37

Posted:

Jul 23, 2022 09:49

Subject:

Re: EDMONTON and area come on by!!!

Viewed:

20 times

Topic:

Announce

In Announce, leopard37 writes:

Leopard37 LEGO Sale

July 22-23
Fri 4pm-7pm
Sat 9am-7pm

#2, 9235-95 St.
In back alley.

Over 200 different sets available. Over 20 themes to choose from.
Current and retired sets.

Bump! Lots of variety and sets left!

Tyson.

Author:

leopard37

Posted:

Jul 20, 2022 14:38

Subject:

EDMONTON and area come on by!!!

Viewed:

60 times

Topic:

Announce

Leopard37 LEGO Sale

July 22-23
Fri 4pm-7pm
Sat 9am-7pm

#2, 9235-95 St.
In back alley.

Over 200 different sets available. Over 20 themes to choose from.
Current and retired sets.

Author:

leopard37

Posted:

Jul 18, 2022 09:38

Subject:

Re: Might be a foolish question, but nonetheless

Viewed:

54 times

Topic:

In Selling, popsicle writes:

Johan's input: https://www.bricklink.com/message.asp?ID=1351550 brings to
mind a question that's developed through reading anecdotal experiences of
altering the Store Address, which is separate from the Shipping Address
on file:

Does altering this specific on-file account info, automatically set the account
back into verification process? Can one alter or add to this data without triggering
this response? If so, what seller account info, can be alter or added before
triggering the reset?

-Thanks

I'm moving within a month, so I will let you know! I believe it only affects
the green cloud which makes you a newbie again.

Tyson.

Author:

leopard37

Posted:

Jun 28, 2022 13:34

Subject:

Re: Some stickered and printed part IDs

Viewed:

13 times

Topic:

Catalog Identification

In Catalog Identification, Brickitty writes:

Hi! I'm finally clearing out my "to identify" bin of parts. I first searched
for these a year-plus ago when I was initially listing parts, and I just tried
all of them again (and found over half of them, though I have about a dozen stickered
parts to add to the catalog now). All of these have been searched for using the
parts they're attached to, so it's likely that the stickers are on incorrect
parts or they're not in the catalog yet.

Thank you very much for any and all help you can offer! If any of the parts aren't
in the catalog yet, please point me to the correct set and I'll be happy
to add them. Here's an Imgur link in case the higher quality helps: https://imgur.com/a/mTBFcD7

A few notes:

#6 stickers are rectangular and transparent, and I'm pretty sure I've
seen them before, but they didn't come up in a general search for "Imperial
logo" or "Republic logo"

I believe #12 says "HEARTSTART" with a logo instead of the "H"

#14 is a 1x4 panel

#17 says T- 00:03 RLS 98%

#19 to #22 are prints, possibly custom prints?

Again, I know I've seen the #25 stickers, but not sure where and they didn't
come up in a search for those logos

-Jordy (Brickitty)

#25 is applied in the wrong location.

As for most of these the sticker is very poorly applied. I would pull off and
list the piece without.

Tyson.

Author:

leopard37

Posted:

Jun 10, 2022 00:11

Subject:

Re: Stores Near Me Option

Viewed:

39 times

Topic:

Suggestions

In Suggestions, WhiskeyTango writes:

It would be extremely helpful to have an option to find stores near me. Specifically
for local pickup, to save on shipping. Is this something you could look at?

Where in AB you at Whiskey Tango?

Tyson.

Author:

leopard37

Posted:

Jun 7, 2022 17:14

Subject:

Re: Canada: netParcel shipping

Viewed:

29 times

Topic:

In Shipping, qwertyboy writes:

Paypal now shows a big ugly banner, saying they will automatically switch from
"Paypal shipping" to "netParcel shipping" on June 1.

Currently, when we ship small orders to the US, we use the regular Canada Post
"small packet" service, which (for under 100gr) would cost around CAD 8.50.

We hooked up our Canada Post account to netParcel, and tried to ship a small
order to the US. The "small packet" service is no longer available, the cheapest
option would be UPS Standard 4 days for just over CAD 14 (so a CAD 6 raise in
shipping cost).

Am I missing something here? Or will we need to raise our shipping rates?

Quick follow-up:

I just got a call from netParcel. The guy said he read this forum thread, and
said that the reason CP "small packet" service for the US was missing was due
to a bug. This should be resolved coming Friday.

Looks like the netParcel people are on top of things. Thanks guy! (sorry, forgot
your name)

Niek.

Ooh, what about small packet international! That would let me open back up to
Oceania!

Thanks for the update Niek.

Tyson.

Author:

leopard37

Posted:

May 16, 2022 11:46

Subject:

Re: Canada: netParcel shipping

Viewed:

20 times

Topic:

In Shipping, qwertyboy writes:

In Shipping, leopard37 writes:

In Shipping, qwertyboy writes:

You could use Canada Post's website I suppose...

Tyson.

Have you tried any international shipments yet Niek?

We currently only ship domestically and to the US. But I can do a quote request
in netParcel tomorrow if you like.

As for the missing US "small packet" - it still shows up in SnapShip (for now?).

Niek.

I couldn't get the small package to work for Australia recently through snap
ship. I guess I'm cutting out Aus/NZ at the end of the month. Thanks Canada
Post! You are making it more and more difficult to run a small business.

Author:

leopard37

Posted:

May 11, 2022 17:16

Subject:

Re: Transparent and Glow-in-Dark Minifigures

Viewed:

98 times

Topic:

Administrative

I agree, I just wanted to confirm BrickLink's stance on it.
They don't show up very often on BrickLink but every now and then when I
need my Grangemouth fix I would to be able to know I get get them on BrickLink.

-Pete

Those are beautiful!

Thanks for sharing the pictures.

Tyson.

Author:

leopard37

Posted:

May 4, 2022 13:42

Subject:

Re: Canada: netParcel shipping

Viewed:

27 times

Topic:

In Shipping, leopard37 writes:

In Shipping, qwertyboy writes:

You could use Canada Post's website I suppose...

Tyson.

Have you tried any international shipments yet Niek?

Tyson.

Author:

leopard37

Posted:

May 4, 2022 13:42

Subject:

Re: Canada: netParcel shipping

Viewed:

25 times

Topic:

In Shipping, qwertyboy writes:

You could use Canada Post's website I suppose...

Tyson.

Author:

leopard37

Posted:

Apr 7, 2022 15:25

Subject:

Re: Can't find it in the catalog, key chain 85381

Viewed:

41 times

Topic:

In Help, macebobo writes:

In Help, Bricks_And_More writes:

I have a key chain from LEGOLAND, the number is 853814 (item 6216922)
It's a black pirate. I cannot find it. Can somebody help me? Thanks!

3983 Pirate Captain Roger Key Chain
Gear: Key Chain: Pirates: Pirates I

That doesn't look the same to me...

Author:

leopard37

Posted:

Apr 7, 2022 15:23

Subject:

Re: Can I sell incomplete legs?

Viewed:

44 times

Topic:

In Selling, popsicle writes:

In Selling, brickearther writes:

Have an 10123 Cloud City Luke Skywalker legs that's missing the right leg.
I was going to list like the hips and leg separately but that's not an option.
I thought I read that we couldn't list incomplete figs or parts. Any advice
is appreciated.

Solid color leg assembly parts, still have a place/category, but as I understand…

Unlike the parts of Minifigure, Torso Assembly, Decorated, you can no
longer create new listings for the parts of Minifigure, Legs, Decorated.
Any existing such listing has been placed into the blackhole that is “This catalog
item is marked for deletion”

You can create a custom listing (or two, for the hips and left leg) to then feature
the listing/s within your store, for more exposure.

-Cory

Cory I missed this do you remember when this was announced, currently arms are
not marked as such, will the same thing occur to them as well?

Just looking for the reasoning behind the removal.

Thanks in advance,

Tyson.

Author:

leopard37

Posted:

Apr 5, 2022 15:48

Subject:

Re: Achtung SCAM unterwegs.

Viewed:

71 times

Topic:

LANG Deutsch

In LANG Deutsch, 1001bricks writes:

In LANG Deutsch, SylvainLS writes:

In LANG Deutsch, 1001bricks writes:

You're not alone apparently?

I just received an offer to buy cheap Sets from a web shop online but it's
a scam - they post it on their site:

Dang, it’s an epidemy: I just got an e-mail from someone trying to pass as Brick24.

What’s troubling me is how they got my e-mail address

Ohhh just received it.
Same format as the previous.

Screen copy below.

I'm sooo deceived of this Ansgar Riedel

I received this email as well. Has anyone informed BL of this? Is this part of
that data breach that occurred?

Tyson.

Author:

leopard37

Posted:

Mar 22, 2022 13:18

Subject:

Re: Confusing Medium term in Colors

Viewed:

41 times

Topic:

Colors

In Colors, 1001bricks writes:

We had an order with a color error.
We didn't see the stock we put for sale was the wrong color.
No problem.

But it was mainly because of the confusing "Medium" term in colors:

Medium Violet: is lighter than Violet
Medium Blue: is lighter than Blue
Medium Green: is lighter than Green
Medium Lime: is lighter than Lime
Medium Orange: is lighter than Orange

BUT, at the opposite...

Medium Nougat: is DARKER than Nougat
Medium Lavender: is DARKER than Lavender

Proposal: Just like Medium Dark Pink, couldn't we rename those to:
Medium Dark Nougat
Medium Dark Lavender?

This way it would be clear that those are darker than the original.

Ah - and BTW, why Medium Azure and not Azure?

If it's not a problem, simply ignore it.

A color chart would have solved this no matter what the color is called...

Tyson.

Author:

leopard37

Posted:

Mar 9, 2022 09:29

Subject:

Re: 31% OFF FOR NO REASON

Viewed:

40 times

Topic:

Sales

In Selling, batman11223 writes:

31% OFF FOR NO REASON

Is this a complaint?

Author:

leopard37

Posted:

Mar 7, 2022 22:29

Subject:

Re: SALES TAX - Canadian sellers

Viewed:

53 times

Topic:

Suggestions

In Suggestions, jbroman writes:

In Suggestions, SylvainLS writes:

Is there such a “marketplace law” in Canada yet?

Three provinces already have a marketplace law: Quebec, Manitoba and Saskatchewan.
BC will have one effective 1 July 2022.
That’s four out of nine provinces (Alberta doesn’t have a PST).

Links? Or are you just talking about their tax laws. They don't call out
marketplace.

Saskatchewan law is the best. Residence if buying goods from outside of the province
are supposed to voluntarily pay the tax they should have been charged to the
province.

That's some gutsy law writing.

Tyson.

Author:

leopard37

Posted:

Mar 7, 2022 13:08

Subject:

Re: UK buying? Not anymore, thanks to Brexit.....

Viewed:

44 times

Topic:

There have been some rumblings about getting rid of the Governor General...

In General, LegoLDK writes:

But that can't be true, we've been told it's all Brexit's fault
and Canada hasn't Brexited has it????

In General, SezaR writes:

My buyer paid twice too. I followed the instructions of BL very accurately.
So is this the way to go for Dutch buyers?

Any info on how to resolve the same issue for other European countries?

Author:

leopard37

Posted:

Feb 24, 2022 12:14

Subject:

Bionicle, Hero Factory & Large Figure Added

Viewed:

29 times

Topic:

Over 2,500 parts listed in Bionicle, Hero Factory and Large Figure.

Lots of great condition parts.

Thanks,

Leopard37

Author:

leopard37

Posted:

Feb 17, 2022 16:52

Subject:

Re: Which store has the most orders?

Viewed:

68 times

Topic:

In Selling, leopard37 writes:

Top 20 stores with the most feedback, sorted by number of orders:

1. Toy Brick Brigade: 93,915
2. Brick Takeover: 93,556
3. bricksy: 87,246
4. Kentuckiana Bricks: 79,821
5. AFOL Supply: 77,612
6. A Lot of Bricks: 73,649
7. Brick24: 66,014
8. ACE of BRICKS: 66,008
9. Magic Magnus: 65,676
10. 1001bricks: 61,677
11. Brickfans.com: 60,918
12. 44 Bricks: 59,215
13. BrickVibe: 55,655
14. eBricksOnline: 50,876
15. Plastic Bricks Direct: 46,271
16. Missing Brick: 45,732
17. Brunos Brick Depot: 45,047
18. winter holiday: 44,580
19. a brick or more: 44,344
20. BrickAThon: 43,171

Wow, the difference between 1st and 2th would be 15th on the list. That's
a lot of ground to make up to move up.

Tyson.

Another consideration is some but not all of these stores are on the other site.
If their split of orders is comparable to mine, they are getting 40% more orders
than shown here which means brick takeover is very busy...

Author:

leopard37

Posted:

Feb 17, 2022 16:47

Subject:

Re: Which store has the most orders?

Viewed:

58 times

Topic:

Wow, the difference between 1st and 2th would be 15th on the list. That's
a lot of ground to make up to move up.

Tyson.

Author:

leopard37

Posted:

Feb 16, 2022 09:28

Subject:

Re: The method of giving feedback is broken.

Viewed:

40 times

Topic:

Feedback

In Feedback, rab1234 writes:

No seller would ever keep you from buying based on that 1 neutral. If anything,
they look at the comment and end up with a lower opinion of the seller as it's
clearly retaliation.

This was my thought exactly. That feedback shows a lot more about the seller
than it does you. You can respond to that feedback and I would if I were you.
It will show the seller didn't live up to his/her side of the transaction.

Author:

leopard37

Posted:

Feb 14, 2022 12:37

Subject:

Re: Create your original Lego Art

Viewed:

39 times

Topic:

Announce

In Announce, legosmz05 writes:

Hello everyone,

I recently created a website called “Legotter” where you can create your original
Lego Art.
If you already have a Lego Art or are interested in it, please visit Legotter!

https://www.legotter.com

Thanks,
Taro

Could you add a function to change sizing? ie more than one 64x64?

Nice website, thanks!

Tyson

Author:

leopard37

Posted:

Feb 10, 2022 09:19

Subject:

Brown, Light Gray, Dark Gray Pieces 10% Off!

Viewed:

55 times

Topic:

Sales

Let's move some old colors!

https://store.bricklink.com/leopard37&utm_content=globalnav#/splash

Tyson.

Author:

leopard37

Posted:

Feb 9, 2022 10:38

Subject:

Re: BrickLink is Actively Violating Sales Tax Law

Viewed:

94 times

Topic:

So I guess the feedback that Canadian sales tax would be after the EU is a pipe
dream if this is a year late...

Sigh, the 'other' site took a couple month and apologized for the delay.

Tyson.

Author:

leopard37

Posted:

Feb 9, 2022 09:43

Subject:

Re: Sometimes I wonder... (lame joke)

Viewed:

47 times

Topic:

Off Topic

In Off Topic, Yo_Yo_Flamingo writes:

In Off Topic, novabrick writes:

Minifig No: trn102a Name: LEGO Loco Super Station Master with Red Plastic Cape

trn102a LEGO Loco Super Station Master with Red Plastic Cape
Minifigures: Train
Marked for Deletion

Why isn't this guy called Super Conductor?

Christian

novabrick-team

Poor bloke- he's only wearing gloves, a hat, and a cape!

Awesome tattoo though!

Author:

leopard37

Posted:

Feb 2, 2022 11:31

Subject:

Re: How to organise new vs used in your inventory

Viewed:

37 times

Topic:

In Selling, Leftoverbricks writes:

Hi,
I'm thinking about selling more used bricks from my private collection in
my shop.

Currently I have 98% new and 2% used parts so it's quite easy for me to organize
by putting all used parts in a separate drawer, no matter what they look like.
Used parts are roughly sorted by type: brick, tile, technic and so on.

I wonder how other sellers organize their new and used lots.
Do you put them in the same parts bin, separated in different bags (new vs. used)
or do you have two separate systems, one with new and one with used parts?
Or something else?

All thoughts welcome!

Martin

Hi Martin,

I sort by orders by the remarks, I put a location in the remarks for all items,
as this sort is done alphabetical. I labelled my drawers by brick type (ie Bricks
are in B1-1 or B3-4) This makes it so all pieces are together when pulling, however
used fell in the middle (before wedges, etc.) So I placed a Z in front of all
used drawers than all the used pieces end up at the end. I repeat the rest after
the Z (eg ZB1-1 is used bricks). For things I wanted at the beggining of the
picklist (for me minifigures) get an _ before their location.

Hopefully this gives you an idea to help arrange your pieces.

Tyson.

Author:

leopard37

Posted:

Jan 12, 2022 15:58

Subject:

Re: Bricks and Pieces merging into Pick a Brick

Viewed:

85 times

Topic:

My first thought is that the sales data here definitely drove some decisions
at head office.

Tyson.

Author:

leopard37

Posted:

Dec 17, 2021 19:54

Subject:

Re: CANNOT PLACE ORDER CUSTOMER TOO

Viewed:

43 times

Topic:

2 of my customers couldn’t checkout. What did you do Bricklink? Is anything beta
tested before implementation?

Tyson

In Technical Issues, kaat writes:

In Technical Issues, 1001bricks writes:

... In fact, it also proposes me (obvious) inappropriate shipping methods - like
a few kilograms and a high value in an padded envelope !?

It seems the packaging decision is also completely broken.

Reminds me Thom Yorke's Black Swan, I don't know why.

Oh please help.

Looks like all shipping methods are shown indeed. Then, if you pick one that
is invalid (and was supposed to be hidden) you get System Problem (Backend validates
too and says NO). Also weight is broken, it always shows 20 grams envelope shipment
even for 25 base plates.

The ticket I opened this morning still says "Waiting For Agent". Let's not
start a pretty busy weekend in this state please....

Author:

leopard37

Posted:

Dec 14, 2021 20:33

Subject:

Re: Create New Torso Assembly, Decorated Entry.

Viewed:

24 times

Topic:

Catalog Requests