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| Author: | StarBrick  | | Posted: | Sep 24, 2022 05:08 | | Subject: | "Help Desk Missing Ticket" - What?!!! | | Viewed: | 123 times | | Topic: | General | |
| I just landed in a surreal part of the forum after a post of a suspended store
asking for help here.
But, when did this specific topic became reality?
Seriously? When a forum mod creates a topic area specific for help desk tickets
gone missing, you really need to address to cause of it. NOT the symptoms.
If the Help Desk processes are badly run, FIX that instead of streamlining the
flow of alarming forum posts concerning the badly run Help Desk processes.
"Well, you have a leaking sewer. We will open a special helpline for posting
questions regarding leaking sewers for your convenience. Thank you for calling!"
NO!!! I need the sewer fixed. It won't fix itself by calling another helpline.
Fix the sewer!!!
Making my way back to another reality.... wish I never left it in the first place.
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| Author: | StarBrick | | Posted: | Sep 24, 2022 03:06 | | Subject: | Dan - bringing a dream to reality | | Viewed: | 157 times | | Topic: | General | |
| And again we are at September 24th.
And again we stand still at the remebrance of Dan Jezek, who left this realm
12 years ago.
And again I am thankful for what he envisioned, what he build, and what he gave
to all of us.
Every year, I feel sad at one hand, and very, very, very thankful for what he
meant for so many.
Thanks, and build well!!!!
Gert-Jan
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| Author: | StarBrick | | Posted: | Jul 23, 2022 05:33 | | Subject: | Where did the status NEW/USED go? | | Viewed: | 92 times | | Topic: | Technical Issues | |
| Just handled some orders, and the status USED/NEW was gone at several items (see
pic).
Refreshing, restarting, reloading.... no difference.
What happened?
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| Author: | StarBrick | | Posted: | Jul 20, 2022 03:50 | | Subject: | Pitchfork-a-plenty> we need rules implemented | | Viewed: | 398 times | | Topic: | General | |
| Hi all,
just read the posts regarding a store with a lot of rare figs and what triggered
that (respectful apologies posted by several members; thanks for that!).
Could we be less active acusing/thinking/insinuating etc. and leave the research
to the business part of BrickLink?
And start a petition to implement real rules about investigating stores etc.?
Off building, that's way more fun 
StarBrick
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