Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | alexwilcox  | | Posted: | Jul 30, 2022 22:15 | | Subject: | Re: Anyone know this part? | | Viewed: | 42 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, SurplusParts writes:
41850
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| Author: | alexwilcox | | Posted: | Jul 27, 2022 03:56 | | Subject: | Re: NSS removal | | Viewed: | 33 times | | Topic: | Help | |
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| In Help, oggy writes:
| | Hi all
I’m looking for help on how to get a NSS removed. I’ve dealt with the problem
by refunding the buyer in full, contacted the buyer multiple times asking them
to remove it and contacted BL 5 times asking them to remove it ( providing the
evidence I refunded the buyer )
But just get ignored
Any help would be appreciated
Cheers Oggy
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Happened to me earlier in the year - only got removed after posting in the forum.
Hopefully your post will do the trick!
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| Author: | alexwilcox | | Posted: | Jul 24, 2022 12:35 | | Subject: | Re: Scottish Terrier | | Viewed: | 44 times | | Topic: | Wanted | |
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| In Wanted, Jayne102 writes:
| | Hello...
I would like to make some Lego Scottish Terrier necklaces. I wonder if anyone
has the correct bricks for this?
Or suggestions about how I might access the correct bricks.
Many thanks,
Jayne
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Create a wanted list with all the parts/quantites you want. (tab is at the top
of the screen next to My BL).
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| Author: | alexwilcox | | Posted: | Jul 19, 2022 10:08 | | Subject: | Re: just one feedback | | Viewed: | 33 times | | Topic: | Feedback | |
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| In Feedback, Arex writes:
| | Hye I'm a new member,
I would just like to sell some star wars lego but I need a good feedback from
a valid member.
So if you read this message would it be possible to have one.
Thank you for readind
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It doesn't work like that!
You need to place an order with someone and get them to leave feedback. The idea
is that you have an understanding of how the site works before you jump straight
into it as well as starting to build a reputation as being trustworthy.
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| Author: | alexwilcox | | Posted: | Jul 19, 2022 08:17 | | Subject: | Re: Record U.K. temps | | Viewed: | 49 times | | Topic: | Off Topic | |
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| In Off Topic, Stuart9 writes:
| | New record already set this morning, temperatures still rising.
England :
39.1 C just recorded in Surrey, top temp had been 38.7 C
Much cooler where I am, thankfully.
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40.2 c just been hit at heathrow. Guess where I work! (glad i'm in the aircon!!)
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| Author: | alexwilcox | | Posted: | Jul 18, 2022 09:28 | | Subject: | Re: Lego Maze made of Maize, Not Lego | | Viewed: | 32 times | | Topic: | Events | |
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| In Events, yorbrick writes:
| | In Events, LegoLDK writes:
It is just a couple of miles from me. The sad thing is once you are in the maze,
it could be any pattern, you wouldn't know.
I wonder what the LEGO lawyers think of it.
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The fact that the head of marketing for UK and Ireland has commented on it i'm
guessing they're ok with it! I wonder if LEGO were contacted beforehand?
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| Author: | alexwilcox | | Posted: | Jul 18, 2022 08:22 | | Subject: | Re: How quickly should sellers resolve problems? | | Viewed: | 39 times | | Topic: | Problem Order | |
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| In Problem Order, Papanours writes:
| | Hello,
I currently have two orders with problems and I'd like to know how much time
on average a seller should be given to 1) answer and acknowledge a complaint
and 2) solve the problem.
Problem 1) fake Lego received (a good copy so seller didn't notice). I immediately
notified the seller and he quickly offered a full refund which I quickly accepted.
2 days later and still no refund.
Problem 2) new minifig delivered with clear blemish on torso (more than a simple
scratch).
I immdeiately sent a message through Bricklink and photos by email. 2 says later
and no reply.
I know this is subjective, but given how serious the problems are (fake Lego
& flawed "new" item) I think it is only reasonable that a seller should act quickly.
However, I am not a seller so I don't know how much work running a store
can be.
How long should I wait before taking the next step (NSS? or Paypal complaint?).
How long should I wait before sending a reminder?
thanks in advance
NT
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Most sellers run their stores part time and have other 'proper' jobs
- obviously some of the larger stores do this full time so really depends on
the seller.
Personally I try and reply as quickly as possible - generally the same/next day.
But it really would depend on the sellers situation.
I think you need to allow a maximum of 7 days for them to reply, maybe a reminder
after 3 or 4 days if no replies.
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| Author: | alexwilcox | | Posted: | Jul 18, 2022 07:48 | | Subject: | Re: Lego Maze made of Maize, Not Lego | | Viewed: | 30 times | | Topic: | Events | |
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| In Events, LegoLDK writes:
Thanks for sharing this! we're heading up that way in 3 weeks time!! might
see if we can visit this place - my kids love maze's!!
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| Author: | alexwilcox | | Posted: | Jul 9, 2022 07:00 | | Subject: | Re: Seller is not responding after 12 days | | Viewed: | 55 times | | Topic: | Buying | |
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| | | | | | | It's been about 12 days since my order and payment and I am confused on what
I should do - the seller has 200+ positive and just 1 neutral review so he seems
legit...
Any suggestions ?
Thx
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If it's not shipped after 10+ days and they're not responding to messages
then I would definitely start the NSS - that will more then likely get their
attention.
Just make sure you cancel the NSS if they do send the order.
Also the fact that you paid by paypal should things not work out then you will
be able to claim your money back through them.
Sorry you're having problems so early on!! most sellers on here are brilliant!!
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| Author: | alexwilcox | | Posted: | Jul 9, 2022 05:15 | | Subject: | Re: Seller is not responding after 12 days | | Viewed: | 48 times | | Topic: | Buying | |
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| In Buying, diasbrikz writes:
| | Hello there guys and lassies !
I am new around here and recently I placed my first 3 BL orders. One from my
country (Romania), one from Italy and one from Germany.
The ppl from Romania wrote to me very soon after placing my order and they shipped
it the second day.
The guy from Italy I spoke on watssap, made the payment and they shipped the
next day.
Well we get to my 3'rd order - the most expensive one around 45Euro from
some store in Germany.After I placed the order I wrote to confirm my order and
to check if all is good - no answer.Fast foward 5 days later, i see that they
read my first message but no reply - i wrote another message - no reply. Fast
forward 5 days checked again - still no reply.I wrote him a mail (outside BL)
no answer till today.
It's been about 12 days since my order and payment and I am confused on what
I should do - the seller has 200+ positive and just 1 neutral review so he seems
legit...
Any suggestions ?
Thx
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Has the order status changed at all? some sellers just don't bother to reply
to messages.
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| Author: | alexwilcox | | Posted: | Jul 5, 2022 15:25 | | Subject: | Re: wolfpackbricks 80s&90s parts minifigs&sets | | Viewed: | 70 times | | Topic: | Sales | |
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| In Sales, SylvainLS writes:
| | In Sales, wolfpackbricks1 writes:
| | […]
and then it remained silent there you were so out for me to close my shop well
you have your way
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Take a breath and think over it.
No one asked you to close your store.
No one asked you not to advertise reasonably.
What we were trying to tell you is that:
— posting everyday doesn’t help you,
— posting everyday upsets people.
From which stores do YOU buy?
Those that have what you want and do their job?
Or those that shout the loudest?
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I'm beginning to think he's an underage seller?
Not listening to anyone's advice and then getting upset and making things
worse for himself - that's the kind of thing children do!
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| Author: | alexwilcox | | Posted: | Jul 4, 2022 15:23 | | Subject: | Re: wolfpackbricks 4th of july sales | | Viewed: | 44 times | | Topic: | Sales | |
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| In Sales, rankster writes:
| | In Sales, dutchcastle writes:
| | wolfpackbricks 4 juli action 20% discount on parts and 10 on minifigs and sets
we have marvel star wars fabuland chima al new too the store so come and take
a look at wolfpackbricks click on the link below to enter the store https://store.bricklink.com/dutchcastle#/shop
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Does reposting this every day really increase your sales?
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I would imagine the only thing that is increasing is the number of people blocking
him and making him a least favorite store.
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| Author: | alexwilcox | | Posted: | Jul 4, 2022 06:51 | | Subject: | Re: ROYAL MAIL & IOSS | | Viewed: | 57 times | | Topic: | Shipping | |
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| In Shipping, BRICK.KINGDOM writes:
| | Hi,
Could anyone with experience or who knows about this stuff clarify what to do
with the IOSS number (selling from UK to Europe), I recently sold something to
Lithuania and the buyer had to pay VAT twice even though I did what I was advised
to do by the local post office.
Thanks
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You need to buy postage online in advance - if you pay at the post office it
won't work and your buyer will indeed be charged twice.
When you buy online you enter the IOSS number which gets transmitted in advance
- then when the package hits the destination country they will already know that
VAT has been paid and won't charge again.
I also learnt this the hard way despite doing everything I was supposed to, followed
all the guidelines etc!
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| Author: | alexwilcox | | Posted: | May 21, 2022 12:53 | | Subject: | Re: Parting out set | | Viewed: | 27 times | | Topic: | Selling | |
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| In Selling, jaredwebb1999 writes:
| | Thanks Pat and Alex,
Some really good tips there. I had heard it was important to get large quantities
but I didn't realise it was that much of a factor. ATM I just part out the
sets using the 'average 6 months sales' prices? How does that sound?
Or would you recommend doing that and then adding a 10% sale or something to
make my prices more competitive.
Regards,
Jared
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6 month average has served me well!
I've only ever done sale's twice as I wasn't sure how much difference
they actually made as everything sells eventually.
10% off - made no noticeable difference to the amount of orders received.
20% off - made a very noticeable difference!!!
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| Author: | alexwilcox | | Posted: | May 21, 2022 07:56 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 103 times | | Topic: | Problem Order | |
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| | |
Praise the sun !!! \[T]/
It has finally arrived !!!!
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Good news! not sure what stage the NSS is at but make sure you cancel it if still
possible.
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| Author: | alexwilcox | | Posted: | May 21, 2022 07:55 | | Subject: | Re: Parting out set | | Viewed: | 41 times | | Topic: | Selling | |
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| In Selling, jaredwebb1999 writes:
| | Hello All,
I have been selling minifigures and minifigure parts on more store for a few
years now and have had some success. I'm now wanting to get into selling
parted out sets. I have already bought a few for 1/3 of their part out sell value,
but the parts don't seem to be selling. Am I missing anything? Any tips of
what sets I should be getting? 3 times the money sounded like good turnover to
me.
Regards,
Jared
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Just keep adding to your inventory and the orders will come.
you don't have many of each part - adding more of the same parts can help
bring orders in, try and buy multiples of the same sets to part out.
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| Author: | alexwilcox | | Posted: | May 18, 2022 12:20 | | Subject: | Re: 10 Year anniversary - 20% sale now on! | | Viewed: | 30 times | | Topic: | Sales | |
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| In Sales, alexwilcox writes:
| | Hello everyone!
today marks 10 years of selling on Bricklink!
To celebrate this milestone the entire store is now having a 20% off sale! so
check your wanted lists and come grab a bargain now!!
This is for a very limited time so don't hang around!!
Alex
Bracknell Bricks
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The sale is still on! But not for much longer - sale will end at 18:00 (Uk time!)
Thursday.
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| Author: | alexwilcox | | Posted: | May 17, 2022 03:25 | | Subject: | 10 Year anniversary - 20% sale now on! | | Viewed: | 86 times | | Topic: | Sales | |
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| Hello everyone!
today marks 10 years of selling on Bricklink!
To celebrate this milestone the entire store is now having a 20% off sale! so
check your wanted lists and come grab a bargain now!!
This is for a very limited time so don't hang around!!
Alex
Bracknell Bricks
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| Author: | alexwilcox | | Posted: | May 6, 2022 08:53 | | Subject: | Re: Force me to give a valuation | | Viewed: | 56 times | | Topic: | Terms and Policies | |
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| In Terms and Policies, Ddriver writes:
| | Hello,
I have the following problem:
A buyer bought a minifigure from my shop that was still sealed in the bag and
also received it.
Now the order has been set to "Received" for days and the buyer does not respond
to the request to close the order.
I know what he is pushing for: He wants to force me to give a valuation first
and only then does the buyer set the order to "Completed".
This is clearly against the terms of BrickLink.
What should I do or who from BrickLink can help me?
Best regards Daniel and stay healthy.
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I find this post very odd for someone with such a high feedback score as yourself
and am wondering if you haven't told us something?
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| Author: | alexwilcox | | Posted: | Apr 16, 2022 14:36 | | Subject: | Re: Feedback by Sellers | | Viewed: | 68 times | | Topic: | Feedback | |
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| In Feedback, PopeClemensIIX writes:
| | I just started to buy on bricklink, but i noticed that half of the sellers wait
to give feedback aslong I not have giving them feedback.
Why is it like that?
As a buyer my part is done as soon I have paid. Why does the sellers wait or
even never give feedback?
I not really care for my numbers of feedback because i will only buy. Aslong
the seller dont give feedback I will also not rate them. Or should I give neutral
rating cause of the lack of them giving feedback?
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how many sellers have added you to their stoplists already?
Feedback is optional and can not be forced by either buyers or sellers. If you
want the seller to leave you feedback then maybe start by leaving the seller
positive feedback and then send a polite message asking them to do the same.
leaving a negative or neutral feedback for not receiving feedback is a big no
no.
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| Author: | alexwilcox | | Posted: | Feb 24, 2022 16:38 | | Subject: | Re: Admin please help! Removal of NSS | | Viewed: | 64 times | | Topic: | Selling | |
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| Thanks admin for removing the NSS!
Question now the NSS has been removed the order is now showing as pending.
Do I need to do anything else?
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| Author: | alexwilcox | | Posted: | Feb 24, 2022 12:05 | | Subject: | Admin please help! Removal of NSS | | Viewed: | 127 times | | Topic: | Selling | |
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| I had an unwarranted NSS filed against me.
Despite me trying to communicate with the buyer to find out what his issue is
I haven’t got anywhere.
He claimed to only have received 1/4 of his order. That is all I know as he has
not responded to my messages asking for further information/photos. He also came
across very aggressive in the 1 message I did get from him.
Tracking shows his order was delivered.
I filed a request to BrickLink last week to have the NSS removed but have had
no reply - not even an acknowledgment of the request to cancel the NSS. Is this
normal?
Is there anything else I can do?
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| Author: | alexwilcox | | Posted: | Feb 7, 2022 11:51 | | Subject: | Re: Portfolio | | Viewed: | 25 times | | Topic: | General | |
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| In General, EthanBrock writes:
| | Is there a way I can make a portfolio with all of my sets so I can have a value
of my sets and can see their price increase over time? Something similar to what
Stock X has?
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On Bricklink - no.
You'd want somewhere else - Brickset maybe. I'm sure there are others
as well.
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| Author: | alexwilcox | | Posted: | Feb 7, 2022 11:49 | | Subject: | Re: Missing Pieces | | Viewed: | 35 times | | Topic: | Buying | |
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| In Buying, pb_bricks writes:
| | I know this topic has probably been discussed many times, but how many missing
pieces should there be for me to complain to the seller about it? I sometimes
placed orders, which came with a couple of missing/unoriginal pieces, and never
really cared when 1 or 2 dollars worth of pieces weren't there.
Not so long ago I placed a 78 lot 1600ish piece order, from which there were
66(!) mistakes in 14 lots (even 1 entire lot missing). Is there logic in sending
a message to the seller for him to either refund me or send the missing parts?
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You should absolutely contact the seller.
You've paid for 1600ish pieces and clearly not received everything you paid
for. Any decent seller will work with you to find a reasonable solution.
It will also help the seller to keep their inventory correct!
None of us are perfect and all make mistakes from time to time!
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